Program has been bought City Guide Ukraine navigator. Wanted her to be reinstalled, but there is an inscription "there is a billing problem with a previous purchase". I already paid for this program.

Click "Account" under Quick Links at the top right of the iTunes store. Next to payment information click "Edit" and then select "None" under payment method.
On an iOS device go to Settings>Store>Apple ID>View Apple ID>Payment Information>None.
If "None" is not an option, you may want to contact iTunes support and request assistance:
http://www.apple.com/support/itunes/contact/

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I have a £50 gift voucher and I tried to buy something with it, but it tells me there was a billing problem with a previous purchase and makes me put in my debit card details. My debit card has no money atm, can't I just pay with my voucher?

I have a £50 gift voucher and I tried to buy something with it, but it tells me there was a billing problem with a previous purchase and makes me put in my debit card details. My debit card has no money atm, can't I just pay with my voucher for the things that have a billing problem? I tried to put my voucher code in again but it won't let me do that.

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

HT1918 I have a new visa debit card, I have tryed several times to put in this new information into my IPad. The program keeps telling me. There's a billing problem with a previous purchase. Please update your payment method. The program will not let me u

I have a new visa debit card, I have tryed several times to put in this new information into my IPad. The program keeps telling me.
There's a billing problem with a previous purchase. Please update your payment method.
The program will not let me update, what am I doing wrong. rose165

I would love to have a phone number to call someone with apple on this issue.

Ive entered my card details for my app store, been working fine now says that i have a problem with a previous purchase and now wont except my card? I have money on it so im confused, cant even downlad free apps???

Ive entered my card details to set up app store, been working fine until recently it has been asking for my card details again so entered it again an says its been declined, also sayin there was a problem with a previous purchase, i have money on my card so confused?, it wont even let me download free apps, can anyone help getting so annoyed x

To Contact iTunes Support and request assistance Click Here

App Store saying there is a problem with a previous purchase but i havent bought anything

My AppStore and iTunes wont let me download anything as it is sayin there is a problem with a previous purchase. I havent bought anything & now cant download anything. Even free apps. Help?

No one here can help you. Contact iTunes support & see what's going on:
http://www.apple.com/support/itunes/

I downloaded Mac OS X Lion and when I go to install, it says file cannot be verified, may have been corrupted during download. How do I determine if it is corrupt and how do I get a clean copy of Lion, since I have already paid for it?

I downloaded Mac OS X Lion and when I go to install, it says file cannot be verified, may have been corrupted during download. How do I determine if it is corrupt and how do I get a clean copy of Lion, since I have already paid for it?

Download again, move the existing file out of the applications folder first.

HT1657 I rented a few movies and downloaded them to my computer. Before they had been viewed, I updated my iTunes software and the movies were no longer in my library. How can I access the movies as I have already paid for them?

I rented a few movies and downloaded them to my computer. Before they had been viewed, I updated my iTunes software and the movies were no longer in my library. How can I access the movies as I have already paid for them?

Try here > iTunes Store: Transferring purchases from your iOS device or iPod to a computer
iCloud doesn't support movies...
iCloud backs up your:
Purchased music, TV shows, apps, and books
Photos and video in the Camera Roll
Device settings
App data
Home screen and app organization
Messages (iMessage, SMS, and MMS)
Ringtones
From here > Apple - iCloud - Store and back up your content in iCloud.

I reside in India bought 4s while on holiday to USA. Phone unlocked but does not recognise sim. Probably phone to be replaced. I cannot go to USA for this. How do I resolve this

I reside in chennai India. Bought iPhone 4s while on holiday to USA from best buy. On return to chennai I have got it unlocked. But the phone does not recognise the sim. Contacted local apple service. They say phone to be replaced. I cannot go to USA for this and courier charges are very high. What do I do? Can I get it replaced in India? If so where and how? I could have bought the phone in India itself I just wanted a souvenir from USA. Is this the quality check they do there. Pl help

diesel vdub wrote:
Best Buy does not sell unlocked iPhones.
Only the carrier to whom the device is locked can officially unlock it.
Getting the device unlocked anywhere else involves hacking/jailbreaking the device which voids the warranty and the user's right to support from these Apple forums.
Warranty and Support are only valid in the country of origin, in your case, the US.
Enjoy the paper weight.
I do believe your last sentence is deeply atrocious! You have no call to ridicule somebody who doesn't know these things. Sure, he has done something out of ignorance but, if ignorance is a crime and something to be a subject of ridicule, then God help us all!

I bought a movie on iTunes and it keeps stoping the download saying that i need quicktime and my iTunes does not support it. i have already paid for the movie so what do i do to fix this

i just bought a movie on itunes. everytime the movie starts to download it stops and when i click on it it says that it needs quictime and my itunes does not support it. what do i do?

How to report an issue with Your iTunes Store purchase

Opened elements told me to sign in tells its trial version but i paid for this program on 2/1/14

I paid for and downloaded elements 12 and never had an issue with it until yesterday when I opened it. It instructed me to sign in with my adobe id, then it said I can use this product for 32767 days and that I can continue to use elements 12 after the trial period if I pay. I already paid for this product on 2/1/14.

You need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Elements
2. Serial number issues or activating my product
3. Click on the blue button: Still need help? Contact us – then click the button marked “chat now”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away.
Click here to get help now Contact Customer Care

After restarting my computer firefox is deleted for Windows, when i try to open firefox a message pops up saying the program has been moved from its original location and is unable to run How do I get Firefox on my computer permanently?

After restarting my computer firefox is deleted for Windows, when i try to open firefox a message pops up saying the program has been moved from its original location and is unable to run How do I get Firefox on my computer permanently?

I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!

Cannot Download PDF Pack but paid for the program.

How do you download the PDF Pack program when I have already paid for the program?

It isn't something you have to download. You just start using it. There are a number of ways to use it, but the simplest is probably to use it from Adobe Reader - just sign in.

Serious Malfunction with Curve 9220 since the time it has been bought

Had bought a blackberry curve 9220 in March 2013. Since the time it has been bought, there were network related issues.
In October, this phone got switched off by its own too. FInally after showng up at the service center they got this fixed.
Within a month, the trackpad started to deviate and stopped moving up and down.
Once this error was reported and shown at the service center, I was asked to pay 10000.
This is sheer malfunction and for no reason I have been asked to pay an amount which is more than the cost of the phone itself.
Can someone please reply to this and check into the issue.
Thanks & Regards,
Ratnesh
**Removed**
New Delhi, India
Edit: Phone Number removed. At no time should you provide any personal information to any other community member. Please review the Community Guidelines and Terms and Conditions of Use. for further information

Hi and Welcome to the Community!
Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Hopefully, this information will be of use to you.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Why does apple sell phones with "INTERNATIONAL WARRANTY" when they cant service the phone in India, which has been bought outside India ? Whats the use of their registered service centers ?

i got my iphone 5 as a gift from my friend when he went on a business tour to Dubai. i have a got problem with the native camera app and i contacted the customer care more then 3-5 times and they finally gave me a solution to check with the service centers avialble in my city. i went all the way there from my place and they said you cant service your phone over here since its has been bought outisde India ! then why do APPLE ship phones ? why do they have REGISTERED SERVICE CENTRES in India ? why do they sell apple products with the tag INTERNATIONAL WARRANTY ?

There is a problem insofar as you did not buy the phone.   Any warranty would therefore apply to the buyer.   What I would suggest is this ...
With the receipt in your hand, telephone the store where it was purchased. Explain the situation and ask them how you should proceed.    You may find they'll only deal with your friend but if he/she is willing, it can still be pursued in your friend's name.
Once you have agreed a way of getting it serviced you will need to return the phone, and as I suggested, by a registered post system that requires proof of delivery. Most postal services do this.
Pack the phone, preferably in its original box and surround it with extra packing. You do not want anyone to have grounds to say it was further damaged in transit.
Include a dated letter stating what the fault is and affix to that a copy of the receipt.
I hope you are successful.   Thank you for the star.

Helllo can add a bookmark and delete a bookmakr, but they disappear and/or reappear once the program has been restarted. Thanks for your help!

Hello,
I am having problems with my Bookmark Bar.
I can add bookmarks to such then delete a bookmark and it disappears THEN it reappears once the program has been restarted or left for a while. I am using a MacBook Pro.
Thank you for your help in advance!

Try:
*http://kb.mozillazine.org/Corrupt_localstore.rdf
If the menu bar is hidden then press the F10 key or hold down the Alt key to make the menu bar appear.
Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible: "View > Toolbars"
*Open the Customize window via "View > Toolbars > Customize"
*If a missing item is in the toolbar palette then drag it back from the Customize window on the toolbar
*If you do not see an item on a toolbar and in the toolbar palette then click the "Restore Default Set" button to restore the default toolbar set up
Open the Customize window via "View > Toolbars > Customize" or via "Firefox > Options > Toolbar Layout"
*http://kb.mozillazine.org/Toolbar_customization
*https://support.mozilla.com/kb/Back+and+forward+or+other+toolbar+items+are+missing

Program has been bought City Guide Ukraine navigator. Wanted her to be reinstalled, but there is an inscription "there is a billing problem with a previous purchase". I already paid for this program.

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