Program only coverted half my PDF and not working, Please refund me

Program only coverted half my PDF and not working, Please refund me

Hi,
I am sorry that it did not work for you.
May i know is this happening with all files?
Would it be possible for you to send me the document so that i can check what is the actual issue.?
Regards,
Florence

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    2014-05-07 09:33:56:180
    1036 e70
    Misc ===========  Logging initialized (build: 7.6.7600.256, tz: -0400)  ===========
    2014-05-07 09:33:56:220
    1036 e70
    Misc  = Process: C:\Windows\system32\svchost.exe
    2014-05-07 09:33:56:221
    1036 e70
    Misc  = Module: c:\windows\system32\wuaueng.dll
    2014-05-07 09:33:56:180
    1036 e70
    Service *************
    2014-05-07 09:33:56:221
    1036 e70
    Service ** START **  Service: Service startup
    2014-05-07 09:33:56:222
    1036 e70
    Service *********
    2014-05-07 09:33:56:544
    1036 e70
    Agent  * WU client version 7.6.7600.256
    2014-05-07 09:33:56:545
    1036 e70
    Agent  * Base directory: C:\Windows\SoftwareDistribution
    2014-05-07 09:33:56:546
    1036 e70
    Agent  * Access type: No proxy
    2014-05-07 09:33:56:547
    1036 e70
    Agent  * Network state: Connected
    2014-05-07 09:33:57:315
    1036 e70
    Setup Service restarting after SelfUpdate
    2014-05-07 09:33:57:545
    1036 e70
    Setup Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256
    2014-05-07 09:33:57:592
    1036 e70
    Report CWERReporter::Init succeeded
    2014-05-07 09:33:58:326
    1036 e70
    Report ***********  Report: Initializing static reporting data  ***********
    2014-05-07 09:33:58:376
    1036 e70
    Report  * OS Version = 6.1.7601.1.0.65792
    2014-05-07 09:33:58:376
    1036 e70
    Report  * OS Product Type = 0x00000030
    2014-05-07 09:33:58:394
    1036 e70
    Report  * Computer Brand = Hewlett-Packard
    2014-05-07 09:33:58:444
    1036 e70
    Report  * Computer Model = HP Compaq 4000 Pro SFF PC
    2014-05-07 09:33:58:455
    1036 e70
    Report  * Bios Revision = 786H7 v02.00
    2014-05-07 09:33:58:504
    1036 e70
    Report  * Bios Name = Default System BIOS
    2014-05-07 09:33:58:554
    1036 e70
    Report  * Bios Release Date = 2011-01-31T00:00:00
    2014-05-07 09:33:58:554
    1036 e70
    Report  * Locale ID = 1033
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    1036 f08
    Report REPORT EVENT: {082D455B-6E51-4238-A997-1D27D9214A72}
    2014-05-07 09:33:58:565-0400 1
    199 101
    {0011B9ED-9189-4D58-BE25-FA2F13FC3D6C}
    1 240005
    SelfUpdate Success
    Content Install Installation successful and restart required for the following update: Windows Update Aux
    2014-05-07 09:34:03:614
    1036 f08
    Report CWERReporter finishing event handling. (00000000)
    2014-05-07 09:34:42:049
    1036 e70
    Agent ***********  Agent: Initializing Windows Update Agent  ***********
    2014-05-07 09:34:42:049
    1036 e70
    Agent ***********  Agent: Initializing global settings cache  ***********
    2014-05-07 09:34:42:049
    1036 e70
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    1036 e70
    Agent  * WSUS status server: http://csd26.csd.local:80
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    1036 e70
    Agent  * Target group: CO
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    1036 e70
    Agent  * Windows Update access disabled: No
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    1036 e70
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    1036 e70
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    1036 e70
    AU AU setting next detection timeout to 2014-05-07 13:34:42
    2014-05-07 09:34:42:090
    1036 e70
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    1036 e70
    AU  # WSUS server: http://csd26.csd.local:80
    2014-05-07 09:34:42:090
    1036 e70
    AU  # Detection frequency: 22
    2014-05-07 09:34:42:090
    1036 e70
    AU  # Target group: CO
    2014-05-07 09:34:42:090
    1036 e70
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    2014-05-07 09:34:42:090
    1036 e70
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    2014-05-07 09:34:42:090
    1036 e70
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    2014-05-07 09:34:42:105
    1036 e70
    AU Initializing featured updates
    2014-05-07 09:34:42:116
    1036 e70
    AU Found 0 cached featured updates
    2014-05-07 09:34:42:116
    1036 e70
    AU Successfully wrote event for AU health state:0
    2014-05-07 09:34:42:117
    1036 e70
    AU Successfully wrote event for AU health state:0
    2014-05-07 09:34:42:117
    1036 e70
    AU AU finished delayed initialization
    2014-05-07 09:34:42:117
    1036 e70
    AU AU setting next sqm report timeout to 2014-05-08 13:34:42
    2014-05-07 09:34:42:117
    1036 e70
    AU #############
    2014-05-07 09:34:42:117
    1036 e70
    AU ## START ##  AU: Search for updates
    2014-05-07 09:34:42:117
    1036 e70
    AU #########
    2014-05-07 09:34:42:291
    1036 e70
    AU <<## SUBMITTED ## AU: Search for updates [CallId = {5AA2F00A-8964-4543-A740-EC45C5FD5752}]
    2014-05-07 09:34:42:341
    1036 f08
    Agent *************
    2014-05-07 09:34:42:341
    1036 f08
    Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-05-07 09:34:42:341
    1036 f08
    Agent *********
    2014-05-07 09:34:42:341
    1036 f08
    Agent  * Online = Yes; Ignore download priority = No
    2014-05-07 09:34:42:341
    1036 f08
    Agent  * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0
    and DeploymentAction='Uninstallation' and RebootRequired=1"
    2014-05-07 09:34:42:341
    1036 f08
    Agent  * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2014-05-07 09:34:42:341
    1036 f08
    Agent  * Search Scope = {Machine}
    2014-05-07 09:34:42:341
    1036 f08
    Setup Checking for agent SelfUpdate
    2014-05-07 09:34:42:342
    1036 f08
    Setup Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256
    2014-05-07 09:34:42:349
    1036 f08
    Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-05-07 09:34:42:392
    1036 f08
    Misc Microsoft signed: Yes
    2014-05-07 09:34:44:669
    1036 f08
    Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-05-07 09:34:44:676
    1036 f08
    Misc Microsoft signed: Yes
    2014-05-07 09:34:44:754
    1036 f08
    Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2014-05-07 09:34:44:777
    1036 f08
    Misc Microsoft signed: Yes
    2014-05-07 09:34:44:781
    1036 f08
    Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2014-05-07 09:34:44:788
    1036 f08
    Misc Microsoft signed: Yes
    2014-05-07 09:34:44:837
    1036 f08
    Setup Determining whether a new setup handler needs to be downloaded
    2014-05-07 09:34:44:855
    1036 f08
    Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe:
    2014-05-07 09:34:44:862
    1036 f08
    Misc Microsoft signed: Yes
    2014-05-07 09:34:44:862
    1036 f08
    Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe are not trusted: Error 0x800b0001
    2014-05-07 09:34:44:862
    1036 f08
    Setup WARNING: Trust verification failed for WuSetupV.exe. It will be deleted and downloaded, error = 0x800B0001
    2014-05-07 09:34:44:863
    1036 f08
    Setup SelfUpdate handler update required: Current version: 7.6.7600.256, required version: 7.6.7600.256
    2014-05-07 09:34:44:873
    1036 f08
    Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256"
    2014-05-07 09:34:44:932
    1036 f08
    Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256" is already installed.
    2014-05-07 09:34:44:933
    1036 f08
    Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256"
    2014-05-07 09:34:45:048
    1036 f08
    Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256" is already installed.
    2014-05-07 09:34:45:048
    1036 f08
    Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256"
    2014-05-07 09:34:45:234
    1036 f08
    Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256" is already installed.
    2014-05-07 09:34:45:235
    1036 f08
    Setup SelfUpdate check completed.  SelfUpdate is NOT required.
    2014-05-07 09:34:48:415
    1036 f08
    PT +++++++++++  PT: Synchronizing server updates  +++++++++++
    2014-05-07 09:34:48:415
    1036 f08
    PT  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://csd26.csd.local:80/ClientWebService/client.asmx
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    1036 f08
    PT WARNING: Cached cookie has expired or new PID is available
    2014-05-07 09:34:48:424
    1036 f08
    PT Initializing simple targeting cookie, clientId = 97287ab2-5824-44d2-bf93-8a98da659f77, target group = CO, DNS name = c18714.csd.local
    2014-05-07 09:34:48:424
    1036 f08
    PT  Server URL = http://csd26.csd.local:80/SimpleAuthWebService/SimpleAuth.asmx
    2014-05-07 09:34:48:454
    1036 f08
    PT WARNING: GetCookie failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
    2014-05-07 09:34:48:454
    1036 f08
    PT WARNING: SOAP Fault: 0x00012c
    2014-05-07 09:34:48:454
    1036 f08
    PT WARNING:     faultstring:Fault occurred
    2014-05-07 09:34:48:454
    1036 f08
    PT WARNING:     ErrorCode:ConfigChanged(2)
    2014-05-07 09:34:48:454
    1036 f08
    PT WARNING:     Message:(null)
    2014-05-07 09:34:48:454
    1036 f08
    PT WARNING:     Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/GetCookie"
    2014-05-07 09:34:48:454
    1036 f08
    PT WARNING:     ID:cb5babad-3a1d-4e6b-946e-736ed4746e3f
    2014-05-07 09:34:48:464
    1036 f08
    PT WARNING: Cached cookie has expired or new PID is available
    2014-05-07 09:34:48:464
    1036 f08
    PT Initializing simple targeting cookie, clientId = 97287ab2-5824-44d2-bf93-8a98da659f77, target group = CO, DNS name = c18714.csd.local
    2014-05-07 09:34:48:464
    1036 f08
    PT  Server URL = http://csd26.csd.local:80/SimpleAuthWebService/SimpleAuth.asmx
    2014-05-07 09:35:06:497
    1036 e70
    AU Forced install timer expired for scheduled install
    2014-05-07 09:35:06:497
    1036 e70
    AU UpdateDownloadProperties: 0 download(s) are still in progress.
    2014-05-07 09:35:06:497
    1036 e70
    AU Setting AU scheduled install time to 2014-05-08 07:00:00
    2014-05-07 09:35:06:498
    1036 e70
    AU Successfully wrote event for AU health state:0
    2014-05-07 09:35:14:236
    1036 f08
    PT +++++++++++  PT: Synchronizing extended update info  +++++++++++
    2014-05-07 09:35:14:236
    1036 f08
    PT  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://csd26.csd.local:80/ClientWebService/client.asmx
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    1036 f08
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    2014-05-07 09:35:20:194
    1036 f08
    Agent *********
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    1036 f08
    Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
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    Agent *************
    2014-05-07 09:35:20:209
    1036 f08
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    2014-05-07 09:35:20:209
    1036 f08
    Report CWERReporter finishing event handling. (00000000)
    2014-05-07 09:35:20:209
    1036 bb8
    AU >>##  RESUMED  ## AU: Search for updates [CallId = {5AA2F00A-8964-4543-A740-EC45C5FD5752}]
    2014-05-07 09:35:20:209
    1036 bb8
    AU  # 0 updates detected
    2014-05-07 09:35:20:209
    1036 bb8
    AU #########
    2014-05-07 09:35:20:209
    1036 bb8
    AU ##  END  ##  AU: Search for updates [CallId = {5AA2F00A-8964-4543-A740-EC45C5FD5752}]
    2014-05-07 09:35:20:209
    1036 bb8
    AU #############
    2014-05-07 09:35:20:210
    1036 bb8
    AU Successfully wrote event for AU health state:0
    2014-05-07 09:35:20:210
    1036 bb8
    AU Featured notifications is disabled.
    2014-05-07 09:35:20:211
    1036 bb8
    AU AU setting next detection timeout to 2014-05-08 11:19:46
    2014-05-07 09:35:20:211
    1036 bb8
    AU Setting AU scheduled install time to 2014-05-08 07:00:00
    2014-05-07 09:35:20:212
    1036 bb8
    AU Successfully wrote event for AU health state:0
    2014-05-07 09:35:20:212
    1036 bb8
    AU Successfully wrote event for AU health state:0
    2014-05-07 09:35:25:183
    1036 f08
    Report REPORT EVENT: {C1B39107-F517-4477-AAE3-9B1F1D6002BF}
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