ProgramData\Adobe\Acrobat\9.2\ARM directory
Hello,
We installed Adobe Acrobat Pro Extended 9.2 on our Windows 2008 R2 (terminal server). The directory "ProgramData\Adobe\Acrobat\9.2\ARM" fills up (disk space usage) really fast with the username that logs in. How do I resolve this issue? So far, I have been manually removing the folder of each username it has created.
Also, for the files with .msp extenion, can I remove that?
Thanks,
tntrac
I don't know what the problem is, but I'm guessing there is an error in the way you deployed the product on WTS and it's installing itself (or tryig to) for every user.
It might be worthwhile to find a WTS forum.
Ben
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Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: @(#)PROGRAM:Install PROJECT:Install-735
Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: @(#)PROGRAM:Installer PROJECT:Installer-614
Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Hardware: MacBookPro8,1 @ 2.40 GHz (x 4), 8192 MB RAM
Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Running OS Build: Mac OS X 10.8.2 (12C60)
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Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: TMPDIR=/var/folders/xr/gczqchkx567d6ty6y6rww5sr0000gn/T/
Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: SHELL=/bin/bash
Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: HOME=/Users/MYNAME
Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: USER=MYNAME
Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: LOGNAME=MYNAME
Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: SSH_AUTH_SOCK=/tmp/launch-wjOeEs/Listeners
Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: Apple_Ubiquity_Message=/tmp/launch-S51plA/Apple_Ubiquity_Message
Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: Apple_PubSub_Socket_Render=/tmp/launch-druDAU/Render
Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: COMMAND_MODE=unix2003
Feb 27 19:00:22 MYNAME-MBP.local Installer[4256]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0:0
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Feb 27 19:00:24 MYNAME-MBP.local Installer[4256]: Product archive /Volumes/AcrobatUpd11001/AcrobatUpd11001.pkg trustLevel=202
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Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: ===================================================================== ===========
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Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/AcrobatUpd11001/AcrobatUpd11001.pkg#payload. pkg
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Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: Preparing disk for local booted install.
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Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: Create temporary directory "/var/folders/xr/gczqchkx567d6ty6y6rww5sr0000gn/T//Install.4256POG6iX "
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Feb 27 19:01:58 MYNAME-MBP.local Installer[4256]: Using authorization level of root for IFPKInstallElement
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Feb 27 19:01:58 MYNAME-MBP.local installd[4272]: installd: uid=0, euid=0
Feb 27 19:01:58 MYNAME-MBP.local installd[4272]: PackageKit: ----- Begin install -----
Feb 27 19:01:58 MYNAME-MBP.local installd[4272]: PackageKit: request=PKInstallRequest <1 packages, destination=/tmp>
Feb 27 19:01:58 MYNAME-MBP.local installd[4272]: PackageKit: packages=(
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Feb 27 19:01:59 MYNAME-MBP.local installd[4272]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.ZpuS9p/Scripts/com.adobe.acrobat.a11.Ac robatUpd11001.iBOpAc
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Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: ' cmd: /usr/bin/defaults read "/Library/Application Support/Adobe/Acrobat/11.0/com.adobe.Acrobat.InstallerOverrides" AcroPatchLogLevel'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: ' cmdRetCode [1], cmdErrMsg [2013-02-27 19:02:05.286 defaults[4296:1307] \nThe domain/default pair of (/Library/Application Support/Adobe/Acrobat/11.0/com.adobe.Acrobat.InstallerOverrides, AcroPatchLogLevel) does not exist], cmdOutput []'
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Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: ' cmd: /bin/ps -x -c -A | grep AdobeResourceSynchronizer'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: ' cmdRetCode [1], cmdErrMsg [], cmdOutput []'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: Getting installed application locale'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: u' cmd: /usr/bin/defaults read "/Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/AcroLocale" AcroInstallLocaleID'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: ' cmdRetCode [0], cmdErrMsg [], cmdOutput [MUI]'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: The installed app language obtained [MUI].'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: u'Info: Task plist file validation successful, file path: /private/tmp/PKInstallSandbox.ZpuS9p/Scripts/com.adobe.acrobat.a11.Ac robatUpd11001.iBOpAc/Tools/Tasks.plist'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: Checking for browser plugin.'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: u'Info: The path obtained from /Library/Preferences/com.adobe.acrobat.pdfviewer is /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/.'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: checking if major version is 11 in /Library/Internet Plug-Ins/AdobePDFViewer.plugin'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: ' cmd: /usr/bin/defaults read "/Library/Internet Plug-Ins/AdobePDFViewer.plugin/Contents/Info" CFBundleVersion'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: ' cmdRetCode [0], cmdErrMsg [], cmdOutput [11.0.0]'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: checking if major version is 11 in /Library/Automator/Save as Adobe PDF.action'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: ' cmd: /usr/bin/defaults read "/Library/Automator/Save as Adobe PDF.action/Contents/Info" CFBundleVersion'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: ' cmdRetCode [0], cmdErrMsg [], cmdOutput [11.0.0]'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: checking if major version is 11 in /Library/PDF Services/Save as Adobe PDF.app'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: ' cmd: /usr/bin/defaults read "/Library/PDF Services/Save as Adobe PDF.app/Contents/Info" CFBundleVersion'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: ' cmdRetCode [0], cmdErrMsg [], cmdOutput [11.0.0]'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: Browser Plugin should be updated.'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: Print Automator should be updated.'
Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./preinstall: 'Info: Print PDF Service should be updated.'
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Feb 27 19:02:05 MYNAME-MBP.local installd[4272]: ./postinstall: Extracting MUI.7z.
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: 7-Zip (A) 9.04 beta Copyright (c) 1999-2009 Igor Pavlov 2009-05-30
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: p7zip Version 9.04 (locale=utf8,Utf16=on,HugeFiles=on,4 CPUs)
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: Processing archive: MUI.7z
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: Extracting MUI/Application/Adobe Acrobat Pro.app/Contents/Built-in/Accessibility.acroplugin/Contents/MacOS/Acc essibility
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Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: Extracting MUI/Application/Adobe Acrobat Pro.app/Contents/Frameworks/AcroAMT.framework/Versions/A/AcroAMT
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: Extracting MUI/Application/Acrobat Distiller.app/Contents/Frameworks/AcroAMT.framework/AcroAMT
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: Extracting MUI/Application/Adobe Acrobat Pro.app/Contents/Frameworks/AcroAMT.framework/AcroAMT
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: Extracting MUI/Application/Adobe Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: ERROR: E_FAIL
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Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: 7-Zip (A) 9.04 beta Copyright (c) 1999-2009 Igor Pavlov 2009-05-30
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Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' INFO: For creating debug logs, please run following command in terminal'
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Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' cmd: /usr/bin/defaults read "/Library/Application Support/Adobe/Acrobat/11.0/com.adobe.Acrobat.InstallerOverrides" AcroPatchLogLevel'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' cmdRetCode [1], cmdErrMsg [2013-02-27 19:02:07.866 defaults[4318:1307] \nThe domain/default pair of (/Library/Application Support/Adobe/Acrobat/11.0/com.adobe.Acrobat.InstallerOverrides, AcroPatchLogLevel) does not exist], cmdOutput []'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: u'Info: App. path is obtained as /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app.'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: Getting installed application locale'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: u' cmd: /usr/bin/defaults read "/Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/AcroLocale" AcroInstallLocaleID'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' cmdRetCode [0], cmdErrMsg [], cmdOutput [MUI]'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: The installed app language obtained [MUI].'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: u'Info: Task plist file validation successful, file path: /private/tmp/PKInstallSandbox.ZpuS9p/Scripts/com.adobe.acrobat.a11.Ac robatUpd11001.iBOpAc/Tools/Tasks.plist'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: Checking for browser plugin.'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: u'Info: The path obtained from /Library/Preferences/com.adobe.acrobat.pdfviewer is /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/.'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: checking if major version is 11 in /Library/Internet Plug-Ins/AdobePDFViewer.plugin'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' cmd: /usr/bin/defaults read "/Library/Internet Plug-Ins/AdobePDFViewer.plugin/Contents/Info" CFBundleVersion'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' cmdRetCode [0], cmdErrMsg [], cmdOutput [11.0.0]'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: checking if major version is 11 in /Library/Automator/Save as Adobe PDF.action'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' cmd: /usr/bin/defaults read "/Library/Automator/Save as Adobe PDF.action/Contents/Info" CFBundleVersion'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' cmdRetCode [0], cmdErrMsg [], cmdOutput [11.0.0]'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: checking if major version is 11 in /Library/PDF Services/Save as Adobe PDF.app'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' cmd: /usr/bin/defaults read "/Library/PDF Services/Save as Adobe PDF.app/Contents/Info" CFBundleVersion'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' cmdRetCode [0], cmdErrMsg [], cmdOutput [11.0.0]'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: Browser Plugin should be updated.'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: Print Automator should be updated.'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: Print PDF Service should be updated.'
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Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'EXCEPTION: Caught an exception while preparing for rollback for task 0.'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Traceback (most recent call last):'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' File "/private/tmp/PKInstallSandbox.ZpuS9p/Scripts/com.adobe.acrobat.a11.A crobatUpd11001.iBOpAc/Tools/TaskExecutor.py", line 1036, in beginScan'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' prepareForRollback(plist[i],i)'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' File "/private/tmp/PKInstallSandbox.ZpuS9p/Scripts/com.adobe.acrobat.a11.A crobatUpd11001.iBOpAc/Tools/TaskExecutor.py", line 588, in prepareForRollback'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' prepareRollbackForOverwrite(dest,isDir,tasknum)'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' File "/private/tmp/PKInstallSandbox.ZpuS9p/Scripts/com.adobe.acrobat.a11.A crobatUpd11001.iBOpAc/Tools/TaskExecutor.py", line 563, in prepareRollbackForOverwrite'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' raise Exception("GenericError")'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Exception: GenericError'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ''
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: 'Info: The details of the failed task are'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' TaskType = Overwrite'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' StagingRootDir = Application'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' RelativePath = Acrobat Distiller.app/Contents/Frameworks/AcroAMT.framework/AcroAMT'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' IsDirectory = 0'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' TargetPackageId = com.adobe.acrobat.11.viewer.app.pkg'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' LangId = MUI'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' ChecksumBefore = 0'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' ChecksumAfter = 1925040286.0'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' NSFileOwnerAccountName = root'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' NSFilePosixPermissions = 509'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ' NSFileGroupOwnerAccountName = admin'
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: ./postinstall: ERROR: Postinstall exited with error code 116.
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: PackageKit: releasing backupd
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: PackageKit: allow user idle system sleep
Feb 27 19:02:12 MYNAME-MBP.local installd[4272]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “AcrobatUpd11001.pkg”." UserInfo=0x7fac8a42ebd0 {NSFilePath=./postinstall, NSURL=file://localhost/Volumes/AcrobatUpd11001/AcrobatUpd11001.pkg#pa yload.pkg, PKInstallPackageIdentifier=com.adobe.acrobat.a11.AcrobatUpd11001, NSLocalizedDescription=An error occurred while running scripts from the package “AcrobatUpd11001.pkg”.} {
NSFilePath = "./postinstall";
NSLocalizedDescription = "An error occurred while running scripts from the package \U201cAcrobatUpd11001.pkg\U201d.";
NSURL = "file://localhost/Volumes/AcrobatUpd11001/AcrobatUpd11001.pkg#payload .pkg";
PKInstallPackageIdentifier = "com.adobe.acrobat.a11.AcrobatUpd11001";
Feb 27 19:02:12 MYNAME-MBP.local Installer[4256]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “AcrobatUpd11001.pkg”." UserInfo=0x7fd3dbc6eee0 {NSFilePath=./postinstall, NSURL=file://localhost/Volumes/AcrobatUpd11001/AcrobatUpd11001.pkg#pa yload.pkg, PKInstallPackageIdentifier=com.adobe.acrobat.a11.AcrobatUpd11001, NSLocalizedDescription=An error occurred while running scripts from the package “AcrobatUpd11001.pkg”.}
Feb 27 19:02:12 MYNAME-MBP.local Installer[4256]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Feb 27 19:02:12 MYNAME-MBP.local Installer[4256]: IFDInstallController DBC828D0 state = 7
Feb 27 19:02:12 MYNAME-MBP.local Installer[4256]: Displaying 'Install Failed' UI.
Feb 27 19:02:12 MYNAME-MBP.local Installer[4256]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.The error in the log is as follows:
BEGIN INSTALL LOG EXCERPT
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: ERROR: E_FAIL
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: Extracting en_US.7z.
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: 7-Zip (A) 9.04 beta Copyright (c) 1999-2009 Igor Pavlov 2009-05-30
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: p7zip Version 9.04 (locale=utf8,Utf16=on,HugeFiles=on,4 CPUs)
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: Error:
Feb 27 19:02:07 MYNAME-MBP.local installd[4272]: ./postinstall: there is no such archive
END INSTALL LOG EXCERPT
After this error the whole install begins a cascade failure.
Bill@VT has the correct troubleshooting procedure though. Download the update and try updating locally rather than through the ARM updater. -
How do I fix Error 1602 in Adobe Acrobat X (Windows 8.1)
I just did a clean install of Windows 8.1 (64-bit) on my Dell laptop with 8GB of RAM and an i5 processor.
I then installed Adobe Acrobat X from the Adobe download site and used the product key that I have. The install completed successfully and I've used Acrobat to review and edit a few documents. Everything seems fine.
The issue I'm having is that Acrobat X has downloaded software updates for me to apply. However, when I try to apply them, I click on Install and then receive the following in a dialog box:
Update Failed
An error occurred. Adobe Acrobat Updater will try again later.
Error: 1602
I have researched a fix on-line, but those fixes are for Windows XP and Vista for Acrobat 8 and 9.
I would appreciate any help you all can provide.
Thanks,
Miketry renaming the arm directory for your acrobat x using the info for 8 and 9,
Error 1602 | Update Acrobat, Reader | 8.1.7, 9.2 -
Testing plugin in Adobe Acrobat 9.0 Pro
Hi,
I am trying to use Adobe Acrobat 9.0 Pro to test a plug-in I have created.
I have previous loaded and tested this plug-in in Adobe Acrobat 9.0 Pro Extended and it works.
Is there something I need to do to load this plug-in in Acrobat 9.0 Pro?
Thanks,
Jesse PerryBernd,
I have a test box with Adobe Acrobat 9.0 Pro Extended installed which I have used for testing with this plug-in for 3 months. I developed this code using Visual Studio 2005. The plug-in works on this system. I loaded Adobe Acrobat 9.0 Pro on another test machine and copied the same plugin to the plug_ins directory of this machine from the Pro Extended plug_ins directory on the previous machine. When I start Acrobat 9.0 Pro, I don't see the menu that I created for the plug-in as I do on the original test machine.
Is it wrong to test it on a different machine from where it was compiled?
Jesse Perry -
In Adobe Acrobat 9 which I have been using for a long time (Widows 7) says, You cannot use this prod
In Adobe Acrobat 9 (Wndows 7) which I have been using for a long time now it says I cannot use it withoutv repairing. It instructs me to uninstall & reinstall...
I have not run into this yet with my AA9 and Win7, but have been seeing posts about it. I would try a repair before I would do an uninstall and reinstall. You might also turn off javascript for a bit in case there has been some javascript that has caused problems (ok, making wild guesses). If you do decide to uninstall, be sure to deactivate first, uninstall, run http://labs.adobe.com/downloads/acrobatcleaner.html, and remove any left over parts of the Acrobat folder. Then proceed to the reinstall and updates.
There is a question about whether being able to use it is correct, or you are just getting some message that is a spam that somehow got into your system (again, a possible javascript issue). Besides turning off javascript, you could also try isolating the javascripts to moving them to a temporary directory and seeing if one is causing the problem. -
Adobe Acrobat Pro XI is having some issues. When just the base program opens it freezes before I can even do anything with preferences. The same thing happens when I open a PDF document from anywhere. I have cleared the %temp% directory and repair installed the program with no success in finding a resolution to this issue. I have removed Adobe AIR as a thread indicated that this program could be the cause of some issues. I even restarted the print spooler as that was mentioned in a different post on Adobe Support Forums.
I would suggest rebooting (particularly if you have not) and log in as the administrator. Also, it sounds like you can open Acrobat, but then it locks up when you try to do the preferences. So in that case go to Help>Repair and apply that. Then repeat the process with Help>Updates to get current. See if that resolves the issues. Since you mentioned %temp%, I assume you are on a windows machine, but which one?
-
I recently did a clean install on a 2011 MacBook Pro with Mavericks. Went to install Adobe Acrobat 9 with the DVD media and about 3/4 of the way through the install, the install stopped and the following window appeared: The Finder can't complete the operation because some data in "Adobe Acrobat" can't be read or written. (Error code - 36). I've tried to install a few times and get the same message. Is Adobe Acrobat 9 incompatible with Mavericks. I've seen some posts on Apple Support Communities indicating that it is indeed compatible, but no explanation why the error pops up.
The hard drive may be dying anyway, or the directory damaged because it is so full. You should never let the hard drive get over 85% full.
A -36 error is a read/write error.
All you did with the power is reset the SMC. Does nothing to reset everything to factory settings.
Do you have your original 10.4 installer discs for the MacBook?
Is your data backed up? -
Hi,
I've a hyperlink of PDF file which is uploaded under SharePoint Document library(hosted at Office365 E1) on my custom '../SitePages/Approver.aspx'. Once user click on that hyperlink it should ask me to "Check-Out & Open' pdf file directly from sharePoint document library then it should automatically gets opened into 'Adobe Acrobat' where user will do some annotation/ comments in that pdf file & again 'Check-In' back his changes to SharePoint Document library.
Following article will explain how I want to Check-In & Check-Out pdf files from SharePoint document library once i click hyperlink on my '../SitePages/Approver.aspx' page.
acrobatusers.com/tutorials/how-to-work-with-sharepoint-and-office-365
Please let me know how to achieve this functionality using office 365.
Your assistance would be greatly appreciated as this is top-priority requirement for us.
Yours sincerely,
Mahesh Sherkar
[signature deleted by host]For instance, the forms.conf file:
# Virtual path mapping for Forms Java jar and class files (codebase)
AliasMatch ^/forms/java/(..*) "D:\Oradev/forms/java/$1"
# Virtual path for JInitiator downloadable executable and download page
AliasMatch ^/forms/jinitiator/(..*) "D:\Oradev/jinit/$1"
# Virtual path for runform.htm (used to run a form for testing purposes)
AliasMatch ^/forms/html/(..*) "d:\oradev/tools/web/html/$1"
# Virtual Path for icons
AliasMatch ^/forms/icons/(..*) "d:\icons/$1"
...you can move your files in one of the existing physical directories - e.g: d:/icons - and call them with the following:
Web.show_Document('/forms/icons/document.pdf','_blank');But you can also add your own virtual/physical directory:
# Virtual Path for documents
AliasMatch ^/forms/documents/(..*) "d:\documents/$1"
...with the following code:
Web.show_Document('/forms/documents/document.pdf','_blank');Francois
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