Programming the #1 key to go to voicemail on the 3G

I have two 3G IPhones. After activation at the AT&T store, both units had voicemail that did not work. After consultation with AT&T and Apple, both units work excellent with visual voicemail. My problem is that one of the units is not programmed to go to voicemail if you press the #1 key. How to I program the key. The phone number I want to dial is 253 709 4056. What other codes do I need to add to program this on my #1 key? Thanks for the help.

Ok, I see your experience, but my experience only with 2 3G IPhones that I bought at the AT&T store, both which voice mail had to be set up at home on them. These were bought two weeks apart. The first one which was mine also did not work after the voicemail setup on the #1 key. The rep that I called had me put in a phone number with some additional symbols and numbers and then the #1 would dial the voicemail system after the voicemail setup. My wife's IPhone also did not work with the voice mail and the #1 key did not work either. The rep wallked me thru calling the vm number and the voice mail started working however the #1 key does not call any number. Again I need the procedure to save a number on that button and I know it exists.

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I would like to program the voicemail button that is on the "Phone" screen to a different telephone number with a pause and a numeric password. Currently when I press this button it dials the wrong number and doesn't accept my password.
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To tell the truth, I'm kind of surprised they give you the option, unless they aren't aware you're using an iPhone.
Message was edited by: KiltedTim

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Programming the #1 key to go to voicemail on the 3G

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