Programs Illustrator CS3 and InDesign crash when trying to print documents.
I am unable to print any documents created in either program on my HP printer. I've reinstalled the Creative Suite 3 as well as the HP printer. I have tried to update adobe but it says I'm not connected to the internet and I am. I upgraded to system 10.9.4 a while ago. Anyone know what I can do to resolve this.
Thanks Julie53
You will likely get better program help in a program forum
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
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Similar Messages
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CS3 - Illustrator and InDesign quits when trying to print
Hi.
I have posted this on the Illustrator forum as well.
I have just bought a new iMac i7 running OSX 10.7.2. I have reinstalled my version of CS3 and I can open all elements - Illustrator, Photoshop and InDesign.
The problem I am having is that Illustrator and InDesign quit when I try to print. It happens when I use 'command P' and when I go through the file menu. Photoshop doesn't quit when printing.
I can make PDFs of the files and I can print those (although sometimes the PDF won't print through my RIP software).
OS is updated to the latest version. All printer software and RIP is the latest version. InDesign also quit a couple of thimes when I was just selecting a line of type. i
It did it a few times when selecting the same line. I restarted the Mac and all seems OK with that now but I still can't print.
Can anyone shed any light onto this? I tried Adobe and they don't support CS3 any more and their Technical Department suggetsed I try this forum.
I don't want the expense of upgrading my CS3 at the moment.
Thanks
RogerI have had a reply on the Illustrator forum and it has worked for me.
Link - http://kb2.adobe.com/cps/912/cpsid_91254.html
Thanks to Monika Gause
Cheers
Roger -
Adobe InDesign crashes when trying to print
I use Adobe CS4 regularly. I could print fine from all apps in CS4 until yesterday when I tried to print from InDesign CS4 and the app crashed. All other apps in CS4 print fine, as do all other apps. I've attempted to create a new print preset and also tried to edit the printer default, but InDesign crashes every time. Has this happened to anyone else?
The only things I've done differently (or new) was to test a new antivirus app (Anti-Virus Software for Mac Protection | Kaspersky Lab United States) and also to download and try out the new Firefox 11. I also created a couple of pdf files in InDesign (as I've done dozens of times with no problems).
The printer is an Epson all-in-one WorkForce 630, and I have confirmed that I'm using the latest drivers. I've done restarts and shutdowns. Nothing seems to help, and only InDesign CS4 seems to be affected.
ANY help would be greatly appreciated...and thanks in advance for your input.Forgot to mention that I can still create pdf files using the CS4 presets, and can also continue to work on files and save them but the only way to print is by creating a pdf file and printing that.
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InDesign Crashing when trying to print or make a pdf.
I am currently on using CC/CS 7 on a PC and I have a document that crashes InDesign everytime I go to print or make a pdf. The document has a lot of photos in it, is roughly 70 pages with linked text and the file size is around 750 meg.
Here is the Problem Signature:
Problem signature:
Problem Event Name: APPCRASH
Application Name: InDesign.exe
Application Version: 9.0.0.244
Application Timestamp: 5176f4c7
Fault Module Name: LINKS.RPLN
Fault Module Version: 9.0.0.244
Fault Module Timestamp: 5176f844
Exception Code: 80000003
Exception Offset: 0000000000063e60
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: cc33
Additional Information 2: cc33bd94a1c1764dbb9a56da22e2879b
Additional Information 3: 490d
Additional Information 4: 490da4cd602bf477fe9c13d8098e5da4
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtPlease visit the InDesign forum for help with InDesign
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Mail, Text Edit and Preview crash when trying to print in Mountain Lion
Hi There
I am having trouble printing in Mail, Text Edit & Preview.
I have just upgraded to Mountain Lion and everytime I try to print the programs quit!
I can print fine from other programs such and Photoshop and Acrobat.
Anybody have any ideas?
Hope you can help
CheersProcess: Mail [1662]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 6.0 (1485)
Build Info: Mail-1485000000000000~3
Code Type: X86-64 (Native)
Parent Process: launchd [130]
User ID: 501
PlugIn Path: /Library/Printers/Canon/PS3/PDEs/EF221714 (FF).plugin/Contents/MacOS/EF221714 (FF)
PlugIn Identifier: com.efi.print.pde.FB3236F9-9C6E-4B3F-B9D7-0501D8E938A3.PInf
PlugIn Version: 3.1.025.0 (3.1.025.0)
Date/Time: 2012-08-08 08:43:45.193 +0100
OS Version: Mac OS X 10.8 (12A269)
Report Version: 10
Interval Since Last Report: 117879 sec
Crashes Since Last Report: 166
Per-App Interval Since Last Report: 117773 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: A56957A4-E8CE-45CB-B98D-83BB331E81F5
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0xffffffffffffffff
VM Regions Near 0xffffffffffffffff:
--> shared memory 00007ffffff14000-00007ffffff15000 [ 4K] r-x/r-x SM=SHM
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x00007fff8b72ac60 bzero$VARIANT$sse2 + 96
1 com.efi.print.pde.FB3236F9-9C6E-4B3F-B9D7-0501D8E938A3.PInf 0x000000011589512c UI_Panel::UI_Panel(PDEData*) + 332
2 com.efi.print.pde.FB3236F9-9C6E-4B3F-B9D7-0501D8E938A3.PInf 0x0000000115891680 -[FieryFeaturesPDEFB3236F99C6E4B3FB9D70501D8E938A3 initWithCallback:] + 944
3 com.efi.print.pde.FB3236F9-9C6E-4B3F-B9D7-0501D8E938A3.PInf 0x00000001158905a9 -[FieryFeaturesPDEPlugInFB3236F99C6E4B3FB9D70501D8E938A3 PDEPanelsForType:withHostInfo:] + 115
4 com.apple.print.framework.Print.Private 0x00000001106eb90f 0x1106e4000 + 30991
5 com.apple.print.framework.Print.Private 0x00000001106eacd7 0x1106e4000 + 27863
6 com.apple.print.framework.Print.Private 0x00000001106e9366 0x1106e4000 + 21350
7 com.apple.print.framework.Print.Private 0x00000001106e77bc 0x1106e4000 + 14268
8 com.apple.print.framework.Print.Private 0x00000001106fa163 0x1106e4000 + 90467
9 com.apple.print.framework.Print.Private 0x00000001106f99b6 0x1106e4000 + 88502
10 com.apple.AppKit 0x00007fff8a9c0832 -[NSWindowController _windowDidLoad] + 448
11 com.apple.AppKit 0x00007fff8a991b8a -[NSWindowController window] + 114
12 com.apple.AppKit 0x00007fff8acda4ef -[NSPrintPanel beginSheetWithPrintInfo:modalForWindow:delegate:didEndSelector:contextInfo:] + 596
13 com.apple.AppKit 0x00007fff8acd8524 -[NSConcretePrintOperation runOperationModalForWindow:delegate:didRunSelector:contextInfo:] + 473
14 com.apple.mail 0x000000010a753995 0x10a566000 + 2021781
15 com.apple.CoreFoundation 0x00007fff91c22b8a _CFXNotificationPost + 2554
16 com.apple.Foundation 0x00007fff89feea76 -[NSNotificationCenter postNotificationName:object:userInfo:] + 64
17 com.apple.mail 0x000000010a5687d5 0x10a566000 + 10197
18 com.apple.Foundation 0x00007fff8a0388a7 __NSThreadPerformPerform + 225
19 com.apple.CoreFoundation 0x00007fff91bef841 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
20 com.apple.CoreFoundation 0x00007fff91bef165 __CFRunLoopDoSources0 + 245
21 com.apple.CoreFoundation 0x00007fff91c124e5 __CFRunLoopRun + 789
22 com.apple.CoreFoundation 0x00007fff91c11dd2 CFRunLoopRunSpecific + 290
23 com.apple.HIToolbox 0x00007fff9123d774 RunCurrentEventLoopInMode + 209
24 com.apple.HIToolbox 0x00007fff9123d454 ReceiveNextEventCommon + 166
25 com.apple.HIToolbox 0x00007fff9123d3a3 BlockUntilNextEventMatchingListInMode + 62
26 com.apple.AppKit 0x00007fff8a86cfa3 _DPSNextEvent + 685
27 com.apple.AppKit 0x00007fff8a86c862 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
28 com.apple.AppKit 0x00007fff8a863c03 -[NSApplication run] + 517
29 com.apple.AppKit 0x00007fff8a808656 NSApplicationMain + 869
30 libdyld.dylib 0x00007fff88c057e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff88bf9d16 kevent + 10
1 libdispatch.dylib 0x00007fff8ce5ae26 _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8ce5aa2a _dispatch_mgr_thread + 54
Thread 2:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff88bf7686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff88bf6c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff91c0cf23 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff91c12606 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff91c11dd2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff89fdd7d6 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation 0x00007fff8a03b842 __NSThread__main__ + 1345
7 libsystem_c.dylib 0x00007fff8b73d782 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b72a1c1 thread_start + 13
Thread 3:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff88bf90fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b741fc9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff92cfcd66 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x00007fff92f1e43a JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x00007fff92f33a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8b73d782 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b72a1c1 thread_start + 13
Thread 4:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff88bf90fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b741fc9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff92e810f4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff92e80fd6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff92f33a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8b73d782 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b72a1c1 thread_start + 13
Thread 5:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff88bf7686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff88bf6c42 mach_msg + 70
2 com.apple.QuartzCore 0x00007fff8bdee35b CA::Render::Server::server_thread(void*) + 403
3 com.apple.QuartzCore 0x00007fff8be72e76 thread_fun + 25
4 libsystem_c.dylib 0x00007fff8b73d782 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff8b72a1c1 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff88bf7686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff88bf6c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff91c0cf23 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff91c12606 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff91c11dd2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff8a040ace -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268
6 com.apple.Foundation 0x00007fff89fd93da -[NSRunLoop(NSRunLoop) run] + 74
7 com.apple.CoreMessage 0x00007fff93b944f7 +[_NSSocket _runIOThread] + 77
8 com.apple.Foundation 0x00007fff8a03b842 __NSThread__main__ + 1345
9 libsystem_c.dylib 0x00007fff8b73d782 _pthread_start + 327
10 libsystem_c.dylib 0x00007fff8b72a1c1 thread_start + 13
Thread 7:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff88bf9322 __select + 10
1 com.apple.CoreFoundation 0x00007fff91c51bf6 __CFSocketManager + 1302
2 libsystem_c.dylib 0x00007fff8b73d782 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff8b72a1c1 thread_start + 13
Thread 8:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff88bf90fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b741fc9 _pthread_cond_wait + 869
2 com.apple.CoreVideo 0x00007fff9295a2d4 CVDisplayLink::runIOThread() + 680
3 com.apple.CoreVideo 0x00007fff9295a013 startIOThread(void*) + 148
4 libsystem_c.dylib 0x00007fff8b73d782 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff8b72a1c1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff88bf96d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8b73ff2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8b73fcf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8b72a1b1 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff88bf96d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8b73ff2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8b73fcf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8b72a1b1 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff88bf96d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8b73ff2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8b73fcf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8b72a1b1 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff88bf96d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8b73ff2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8b73fcf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8b72a1b1 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff88bf96d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8b73ff2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8b73fcf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8b72a1b1 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff55697078 rcx: 0x0000000000000001 rdx: 0x00000000000263ea
rdi: 0xffffffffffffffff rsi: 0x00000000000263e9 rbp: 0x00007fff55696f60 rsp: 0x00007fff55696f60
r8: 0x00007fcc67dcea40 r9: 0x000000003ca0c444 r10: 0x00007fff88bfa2f2 r11: 0xffffffffffffffff
r12: 0x00007fcc67db04b0 r13: 0x0000000115907f18 r14: 0x00007fcc645b9600 r15: 0x00007fcc67d31b30
rip: 0x00007fff8b72ac60 rfl: 0x0000000000010202 cr2: 0xffffffffffffffff
Logical CPU: 0
Binary Images:
0x10a566000 - 0x10a902ff7 com.apple.mail (6.0 - 1485) <6C62E4AC-EBA9-3E31-B677-B26356423DE1> /Applications/Mail.app/Contents/MacOS/Mail
0x10aceb000 - 0x10acf0fff com.apple.audio.AppleHDAHALPlugIn (2.3.0 - 2.3.0f2) <8F89523B-ACB8-35C5-8F28-8B1E4FB044DE> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x10bfef000 - 0x10bff4ff7 libFontRegistryUI.dylib (100) <9F172961-DB6F-3A82-9F90-28F9A233F755> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
0x10ca5c000 - 0x10ca6aff7 libGPUSupport.dylib (8.5) <EBBD76FB-1C64-350C-9568-DB4C4C99602D> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
0x10cab7000 - 0x10cab9fff apop.so (169) <2A1CAD32-5734-3D4E-868B-E773DCD192B5> /usr/lib/sasl2/apop.so
0x10cabd000 - 0x10cad1fff dhx.so (169) <3C4D7E51-F30B-3A5B-9BB6-4426EC607E10> /usr/lib/sasl2/dhx.so
0x10cadd000 - 0x10cae6ff7 digestmd5WebDAV.so (169) <D1EF0A0E-92FA-321F-9445-DD08A64C2493> /usr/lib/sasl2/digestmd5WebDAV.so
0x10caeb000 - 0x10caedfff libanonymous.2.so (166) <6417EA9E-4202-31DA-A086-B58F1E92C931> /usr/lib/sasl2/libanonymous.2.so
0x10caf2000 - 0x10caf5fff libcrammd5.2.so (166) <866C8DD4-5086-376A-BFC7-897A40327DB4> /usr/lib/sasl2/libcrammd5.2.so
0x10cafa000 - 0x10cb03ff7 libdigestmd5.2.so (166) <F2344A08-F032-35D3-9EBB-F147D4100517> /usr/lib/sasl2/libdigestmd5.2.so
0x10cb08000 - 0x10cb0dfff libgssapiv2.2.so (166) <83A21AF3-FB42-3ACC-B6ED-26B23388C4F4> /usr/lib/sasl2/libgssapiv2.2.so
0x10cb12000 - 0x10cb14fff login.so (166) <1F868238-FB26-3477-B31C-67DB400D6F68> /usr/lib/sasl2/login.so
0x10e4b9000 - 0x10e4befff libntlm.so (166) <82608FB8-E225-39FF-BC83-B9D3F89D7CEC> /usr/lib/sasl2/libntlm.so
0x10e4c3000 - 0x10e4cafff libotp.2.so (166) <2AE53E63-A826-3E20-9B4D-476CC712410D> /usr/lib/sasl2/libotp.2.so
0x10e4d3000 - 0x10e4d4ff7 ATSHI.dylib (341) <07D6CB80-F51F-3BF8-985D-1ADED2B603AF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0x10e563000 - 0x10e565fff libplain.2.so (166) <074D7604-3435-3E01-A86B-FF102001FC5B> /usr/lib/sasl2/libplain.2.so
0x10e569000 - 0x10e56dfff libpps.so (169) <3C150ECF-0D94-3DBE-8AB6-7B0070700699> /usr/lib/sasl2/libpps.so
0x10e572000 - 0x10e575fff mschapv2.so (169) <9DAC741E-6BB8-3DFA-85AD-532EB20E780B> /usr/lib/sasl2/mschapv2.so
0x10e57a000 - 0x10e5a7fff com.apple.DirectoryService.PasswordServerFramework (10.8 - 27) <4D67D74D-9200-3838-87D6-5E1968C81019> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x10e5bd000 - 0x10e5bffff pwauxprop.so (387) <02EC8AD8-70F5-3512-8026-B41832050634> /usr/lib/sasl2/pwauxprop.so
0x10e5c4000 - 0x10e5c7fff shadow_auxprop.so (169) <FE9BCBA3-7F30-303B-A815-8FADE514246E> /usr/lib/sasl2/shadow_auxprop.so
0x10e5cc000 - 0x10e5cefff smb_nt.so (169) <F6798ECD-BBC9-3055-96E9-3A9836E36E7A> /usr/lib/sasl2/smb_nt.so
0x10e5d3000 - 0x10e5d6fff smb_ntlmv2.so (169) <FB9D0145-0F31-3FA1-A6B4-5F8530CC60CA> /usr/lib/sasl2/smb_ntlmv2.so
0x10e60d000 - 0x10e60efff com.apple.AddressBook.LocalSourceBundle (2.0 - 1143) <54176F4B-18DE-3E75-A318-9565CC19D45F> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x10e620000 - 0x10e623fff com.apple.DirectoryServicesSource (2.0 - 1143) <62C48641-2464-36DE-87AC-E249F1E93B8A> /System/Library/Address Book Plug-Ins/DirectoryServices.sourcebundle/Contents/MacOS/DirectoryServices
0x10e62b000 - 0x10e667fff com.apple.ExchangeSource (2.0 - 1143) <76894DDA-108C-31E1-9D0E-130EA9884266> /System/Library/Address Book Plug-Ins/Exchange.sourcebundle/Contents/MacOS/Exchange
0x10e71c000 - 0x10e724fff com.apple.SyncedDefaults (1.2 - 43.27) <BE895936-D6C0-3CC0-BDE4-FEDA10B9EABD> /System/Library/PrivateFrameworks/SyncedDefaults.framework/SyncedDefaults
0x10eb15000 - 0x10eb31ff7 libJapaneseConverter.dylib (61) <D0F762C2-5372-3AA2-BBA4-066B8E4B1F8E> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x10ec71000 - 0x10edc5fff com.apple.audio.units.Components (1.8 - 1.8) <5F6DD756-1CBF-30BB-A6CD-E3748C8EF7C7> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x10ef32000 - 0x10ef34ff7 com.apple.textencoding.unicode (2.5 - 2.5) <0518078E-C652-3CFC-A3FB-903C600CE831> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x10f498000 - 0x10f49bff7 libCoreFSCache.dylib (24.4) <C375CAA0-F91F-3D9F-AF90-DB951BD86983> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
0x10f4ad000 - 0x10f4b6fef libcldcpuengine.dylib (2.1.16) <BA5F6C17-7A08-3DCF-A30E-E9C4D76B7356> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
0x10f4c0000 - 0x10f4c1ff3 +cl_kernels (???) <BE2A6576-6BFE-4290-AFBA-24430F42F4A8> cl_kernels
0x10f4ca000 - 0x10f4caff3 +cl_kernels (???) <E4F99879-F39A-478D-9B0B-9B90B99B4365> cl_kernels
0x10f94c000 - 0x10f94cff1 +cl_kernels (???) <45352E1D-A85E-4D9C-AD14-7694D5A15677> cl_kernels
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0x7fff91010000 - 0x7fff91012ff7 com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff9102a000 - 0x7fff91034fff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <D803919C-3102-3515-A178-61E9C86C46A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff91035000 - 0x7fff910cffff libvMisc.dylib (380.6) <714336EA-1C0E-3735-B31C-19DFDAAF6221> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff910d0000 - 0x7fff910d6fff com.apple.DiskArbitration (2.5 - 2.5) <348AC0CC-6BCE-3416-9141-A5C1164EDDFF> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff910d7000 - 0x7fff91110ff7 com.apple.framework.internetaccounts (2.0 - 200) <F4C8194D-D9CF-3D48-A9C0-CE572CDBD070> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x7fff91111000 - 0x7fff91113ff7 libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/li -
Mail and Safari Crash when trying to print
Can anyone help?? It seems that evry time I try to print from mail or Safari the program will crash. I'm not sure what it could be because other people in the office can print fine from the programs. Please help it is SO annoying.
Can anyone help?? It seems that evry time I try to print from mail or Safari the program will crash. I'm not sure what it could be because other people in the office can print fine from the programs. Please help it is SO annoying.
-
Installing older software,Illustrator CS3 and Indesign CS5, on new laptop
I've had to abandon my desktop as it was beyond repair and have tried to install Illustrator CS3 and Indesign CS5 (cds) on my laptop. I get a message saying that there was a problem with licensing. I own the software and can't find anyone to speak to at Adobe. What is the next step?
Hi Aryson,
Welcome to Adobe Forums.
Please provide the exact error message.
You can refer to the below articles however for licensing issues.
For Windows: http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
For Mac: http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
Thanks -
Work is lost after illustrator freezes and then crashes when copying over to photoshop
work is lost after illustrator freezes and then crashes when copying items over to photoshop, then when re-opening the illustrator file it gets to the end of reading the file to open then quits again? this keeps happening!
afrill,
It seems that you file has become corrupted.
One thing often tried first is to create a new document and File>Place the corrupted one to see how much may be rescued that way.
Here is a website where you can see whether it can rescue the file, and if it can, you may pay for a subscription to have it done,
http://www.recoverytoolbox.com/buy_illustrator.html
and another similar website,
http://markzware.com/adobe-software/fix-illustrator-file-unknown-error -occurred-pdf2dtp-file-recovery/
As far as I remember, the former is for Win and the latter for Mac.
Here are a few pages about struggling with it yourself:
http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-ill ustrator-ai-file/
http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator -files.html
http://kb2.adobe.com/cps/500/cpsid_50032.html
http://kb2.adobe.com/cps/500/cpsid_50031.html -
HT6114 Air and iMac crash when trying to upgrade to Mavericks from Lion.
Air and iMac crash when trying to upgrade to Mavericks from Lion.
Make sure your Macs can run Mavericks > OS X Mavericks: System Requirements
The v10.9.2 link you posted from is not an upgrade. It's an update for Mavericks only. -
My programs keep crashing when trying to print. This happened after an itunes upgrade. Anyone have this problem? I tried reseting vram. no luck
Thanks for the help. Okay I reinstalled color sinc, deleted plst above. Got updated drivers from Epson R220. rebooted disk repaired color sinc repair and still crashing
Date/Time: 2007-06-09 12:00:12.617 -1000
OS Version: 10.4.9 (Build 8P135)
Report Version: 4
Command: Preview
Path: /Applications/Preview.app/Contents/MacOS/Preview
Parent: WindowServer [63]
Version: 3.0.9 (409)
Build Version: 1
Project Name: Preview
Source Version: 4091700
PID: 325
Thread: Unknown
Link (dyld) error:
no suitable image found. Did find:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCFilter.A.dylib: file to short
Model: PowerMac12,1, BootROM 5.2.6f1, 1 processors, PowerPC G5 (3.0), 1.9 GHz, 1.5 GB
Graphics: ATI Radeon X600 Pro, ATY,RV370, PCI, 128 MB
Memory Module: DIMM0/BUILT-IN, 512 MB, built-in, built-in
Memory Module: DIMM1/J6700, 1 GB, DDR2 SDRAM, PC2-4200U-444
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Bluetooth: Version 1.7.14f14, 2 service, 1 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
PCI Card: ATY,RV370, Display, PCI-E
Serial ATA Device: Maxtor 6L160M0, 152.67 GB
Parallel ATA Device: MATSHITADVD-R UJ-846
USB Device: Hub, Up to 480 Mb/sec, 500 mA
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: USB Audio CODEC, Burr-Brown from TI, Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
USB Device: USB Printer, EPSON, Up to 12 Mb/sec, 500 mA
FireWire Device: External HDD Button & Lights, WD, Up to 400 Mb/sec
Microsoft Error Reporting log version: 1.0
Error Signature:
Exception: EXCBADACCESS
Date/Time: 2007-06-09 12:05:01 -1000
Application Name: Microsoft Word
Application Version: 11.3.5.070413
Module Name: CoreGraphics
Module Version: unknown
Module Offset: 0x00155f84
Extra app info: Reg=English Loc=0x0409
Thread 0 crashed:
# 1 0x904c9f84 in _CGCFilterOptionsGetFilters + 0x0000001C (CoreGraphics + 0x00155f84)
# 2 0x904c9f80 in _CGCFilterOptionsGetFilters + 0x00000018 (CoreGraphics + 0x00155f80)
# 3 0x0c6dd73c in _ColorSyncPDEPluginFactory + 0x00000990 (PrintingTiogaPDEs + 0x0000173c)
# 4 0x0c6dce88 in _ColorSyncPDEPluginFactory + 0x000000DC (PrintingTiogaPDEs + 0x00000e88)
# 5 0x0ab340fc in __Z24PrinterPopupEventHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRefPv + 0x000002B0 (PrintCocoaUI + 0x000120fc)
# 6 0x0ab25c5c in _Z34DeallocPageSetupDialogHandlerTimerP16_EventLoopTimerPv + 0x0000056C (PrintCocoaUI + 0x00003c5c)
# 7 0x0ab27398 in _Z34DeallocPageSetupDialogHandlerTimerP16_EventLoopTimerPv + 0x00001CA8 (PrintCocoaUI + 0x00005398)
# 8 0x0ab2632c in _Z34DeallocPageSetupDialogHandlerTimerP16_EventLoopTimerPv + 0x00000C3C (PrintCocoaUI + 0x0000432c)
# 9 0x0ab268cc in _Z34DeallocPageSetupDialogHandlerTimerP16_EventLoopTimerPv + 0x000011DC (PrintCocoaUI + 0x000048cc)
# 10 0x0ab2c634 in _PMPrivateSetItemProc + 0x00000444 (PrintCocoaUI + 0x0000a634)
# 11 0x0ab2ccc4 in _PMPrivateSetItemProc + 0x00000AD4 (PrintCocoaUI + 0x0000acc4)
# 12 0x0ab2ba38 in _PMPrivatePrintDialogMain + 0x000000E4 (PrintCocoaUI + 0x00009a38)
# 13 0x931204f8 in _PJCPrintDialogMain + 0x00000068 (Print + 0x000024f8)
# 14 0x93121034 in _PMSessionPrintDialogMain + 0x000000DC (Print + 0x00003034)
# 15 0x0106aa90 in (MicrosoftOffice2001Z + 0x000544f0)
# 16 0x021bc838 in (Microsoft Word + 0x0019cdd8)
# 17 0x021bb794 in (Microsoft Word + 0x0019bd34)
# 18 0x021b88d4 in (Microsoft Word + 0x00198e74)
# 19 0x0212e0a4 in (Microsoft Word + 0x0010e644)
# 20 0x0212f06c in (Microsoft Word + 0x0010f60c)
# 21 0x0212e504 in (Microsoft Word + 0x0010eaa4)
# 22 0x0212e2c8 in (Microsoft Word + 0x0010e868)
# 23 0x0105cab4 in (MicrosoftOffice2001Z + 0x00046514)
# 24 0x0059dec8 in (MCPZ.stb + 0x0002cf38)
# 25 0x0059de48 in (MCPZ.stb + 0x0002ceb8)
# 26 0x0059ddd8 in (MCPZ.stb + 0x0002ce48)
# 27 0x0059dc88 in (MCPZ.stb + 0x0002ccf8)
# 28 0x9329a930 in __Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 0x000002B0 (HIToolbox + 0x00007930)
# 29 0x9329a088 in __Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 0x00000170 (HIToolbox + 0x00007088)
# 30 0x932a0e8c in _SendEventToEventTarget + 0x00000024 (HIToolbox + 0x0000de8c)
# 31 0x933197e4 in _Z18SendHICommandEventmPK9HICommandmmhP20OpaqueEventTargetRefS3PP14OpaqueEventRef + 0x00000178 (HIToolbox + 0x000867e4)
# 32 0x93349690 in _SendMenuItemSelectedEvent + 0x00000084 (HIToolbox + 0x000b6690)
# 33 0x93349598 in _Z19FinishMenuSelectionP8MenuDataS0_P10MenuResultS2mmmh + 0x0000008C (HIToolbox + 0x000b6598)
# 34 0x93330a44 in __Z14MenuSelectCoreP8MenuData5PointdmPP13OpaqueMenuRefPt + 0x00000190 (HIToolbox + 0x0009da44)
# 35 0x9333052c in _MenuSelect + 0x00000060 (HIToolbox + 0x0009d52c)
# 36 0x0059d070 in (MCPZ.stb + 0x0002c0e0)
# 37 0x9329a930 in __Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 0x000002B0 (HIToolbox + 0x00007930)
# 38 0x9329a088 in __Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 0x00000170 (HIToolbox + 0x00007088)
# 39 0x932a0e8c in _SendEventToEventTarget + 0x00000024 (HIToolbox + 0x0000de8c)
# 40 0x934903ec in __Z16HandleMouseEventP14OpaqueEventRef + 0x00000180 (HIToolbox + 0x001fd3ec)
# 41 0x932a11f8 in __Z29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRef Pv + 0x000001EC (HIToolbox + 0x0000e1f8)
# 42 0x9329ab80 in __Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 0x00000500 (HIToolbox + 0x00007b80)
# 43 0x9329a088 in __Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 0x00000170 (HIToolbox + 0x00007088)
# 44 0x932a0e8c in _SendEventToEventTarget + 0x00000024 (HIToolbox + 0x0000de8c)
# 45 0x0059384c in (MCPZ.stb + 0x000228bc)
# 46 0x020f3a98 in (Microsoft Word + 0x000d4038)
# 47 0x020205f8 in (Microsoft Word + 0x00000b98)
# 48 0x01023460 in (MicrosoftOffice2001Z + 0x0000cec0)
# 49 0x02020074 in (Microsoft Word + 0x00000614)
# 50 0x02b0703c in (Microsoft Word + 0x00ae75dc)
PPC Thread State:
srr0: 0x904c9f84 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x904c9f80 ctr: 0x00000001 mq:0x00000000
r0: 0x0c6dd740 r1: 0xbfffcc40 r2: 0xa07bde94 r3:0x00000000
r4: 0x00000000 r5: 0x01800000 r6: 0xffffffff r7:0x00000000
r8: 0x00000001 r9: 0xa0001fac r10: 0x00000000 r11:0x28022442
r12: 0x9000698c r13: 0x00000003 r14: 0x00000000 r15:0x02f743e8
r16: 0x0ab5662c r17: 0x0ab5662c r18: 0x0ac42b50 r19:0x0ab5662c
r20: 0x0ac81b60 r21: 0x0ab5662c r22: 0x0ab570f4 r23:0x0ac277f0
r24: 0x0d10d11c r25: 0x0d10d120 r26: 0x0d10d134 r27:0x0d10d130
r28: 0x00000000 r29: 0xa03769cc r30: 0xbfffcd20 r31:0x0c6dd6f4
Thread 1:
# 1 0x90041278 in mach_waituntil + 0x00000008 (libSystem.B.dylib + 0x00041278)
# 2 0x90041044 in _nanosleep + 0x00000184 (libSystem.B.dylib + 0x00041044)
# 3 0x90040e6c in _sleep + 0x0000008C (libSystem.B.dylib + 0x00040e6c)
# 4 0x016f615c in _MerpUnregisterCFMFragment + 0x00000BAC (ShMem + 0x0006715c)
# 5 0x016f5628 in _MerpUnregisterCFMFragment + 0x00000078 (ShMem + 0x00066628)
# 6 0x016f5754 in _MerpUnregisterCFMFragment + 0x000001A4 (ShMem + 0x00066754)
# 7 0x016f6234 in _MerpUnregisterCFMFragment + 0x00000C84 (ShMem + 0x00067234)
# 8 0x9002be04 in _pthreadbody + 0x0000005C (libSystem.B.dylib + 0x0002be04)
PPC Thread State:
srr0: 0x90041278 srr1: 0x0000f030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x90041044 ctr: 0x90041270 mq:0x00000000
r0: 0xffffffa6 r1: 0xf0080a40 r2: 0x01fc93fc r3:0x00000008
r4: 0x9a9013aa r5: 0x00000000 r6: 0x00000000 r7:0x00000000
r8: 0x900411a8 r9: 0x00000000 r10: 0x90032924 r11:0xa0006c10
r12: 0x90041270 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x901c0ed0 r25: 0xf0080b20 r26: 0xa0010ed0 r27:0xa0010ed0
r28: 0x00000008 r29: 0x9a9013aa r30: 0xf0080b18 r31:0x90040ed0
Thread 2:
# 1 0x9005c000 in _accept + 0x0000000C (libSystem.B.dylib + 0x0005c000)
# 2 0x01692934 in _FWaitForConnection + 0x00000030 (ShMem + 0x00003934)
# 3 0x00749970 in (MCPCoreZ + 0x00015310)
# 4 0x006aa384 in (MCPZ.stb + 0x001393f4)
# 5 0x006aa568 in (MCPZ.stb + 0x001395d8)
# 6 0x90c35ce0 in _MPCFMTaskProc + 0x0000001C (CarbonCore + 0x000acce0)
# 7 0x90bc47e4 in _PrivateMPEntryPoint + 0x00000048 (CarbonCore + 0x0003b7e4)
# 8 0x9002be04 in _pthreadbody + 0x0000005C (libSystem.B.dylib + 0x0002be04)
PPC Thread State:
srr0: 0x9005c000 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x01692934 ctr: 0x9005bff4 mq:0x00000000
r0: 0x0000001e r1: 0xf01019a0 r2: 0x00000000 r3:0x00000015
r4: 0xf01019e8 r5: 0xf01019e0 r6: 0xf0101cc0 r7:0x00000004
r8: 0x00000000 r9: 0x00000090 r10: 0x00000000 r11:0x01700110
r12: 0x9005bff4 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27:0x0184ce00
r28: 0x00000000 r29: 0x0036f1a0 r30: 0xf0101aa8 r31:0xf0101aa8
Thread 3:
# 1 0x90023d60 in _recvfrom + 0x0000000C (libSystem.B.dylib + 0x00023d60)
# 2 0x01692af0 in _FReceiveMessage + 0x00000084 (ShMem + 0x00003af0)
# 3 0x00749ae8 in (MCPCoreZ + 0x00015488)
# 4 0x006aa798 in (MCPZ.stb + 0x00139808)
# 5 0x006aa930 in (MCPZ.stb + 0x001399a0)
# 6 0x90c35ce0 in _MPCFMTaskProc + 0x0000001C (CarbonCore + 0x000acce0)
# 7 0x90bc47e4 in _PrivateMPEntryPoint + 0x00000048 (CarbonCore + 0x0003b7e4)
# 8 0x9002be04 in _pthreadbody + 0x0000005C (libSystem.B.dylib + 0x0002be04)
PPC Thread State:
srr0: 0x90023d60 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x01692af0 ctr: 0x90023d54 mq:0x00000000
r0: 0x0000001d r1: 0xf0182ba0 r2: 0x00000000 r3:0x00000016
r4: 0xf0182c98 r5: 0x00000098 r6: 0x00000000 r7:0x00000000
r8: 0x00000000 r9: 0xa0001fac r10: 0x0000000a r11:0xa000649c
r12: 0x90023d54 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27:0x01927800
r28: 0x00000000 r29: 0xf0182c98 r30: 0xf0182c84 r31:0xf0182c84
Thread 4:
# 1 0x900553a8 in semaphore_timedwait_signaltrap + 0x00000008 (libSystem.B.dylib + 0x000553a8)
# 2 0x90071be8 in pthread_cond_timedwait_relativenp + 0x0000022C (libSystem.B.dylib + 0x00071be8)
# 3 0x90c024ec in _MPWaitOnSemaphore + 0x000000B4 (CarbonCore + 0x000794ec)
# 4 0x006aaad4 in (MCPZ.stb + 0x00139b44)
# 5 0x90c35ce0 in _MPCFMTaskProc + 0x0000001C (CarbonCore + 0x000acce0)
# 6 0x90bc47e4 in _PrivateMPEntryPoint + 0x00000048 (CarbonCore + 0x0003b7e4)
# 7 0x9002be04 in _pthreadbody + 0x0000005C (libSystem.B.dylib + 0x0002be04)
PPC Thread State:
srr0: 0x900553a8 srr1: 0x0200f030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x90071be8 ctr: 0x900553a0 mq:0x00000000
r0: 0xffffffd9 r1: 0xf0203c60 r2: 0x00000001 r3:0x00004d13
r4: 0x00005103 r5: 0x0000003c r6: 0x00000000 r7:0x00004c0f
r8: 0x00000000 r9: 0xa0001fac r10: 0x0ad004df r11:0xa0006be0
r12: 0x900553a0 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0xa00019dc r26: 0xa0b89c00 r27:0x003a63b8
r28: 0xf0203d10 r29: 0xa0001fac r30: 0xa0001fac r31:0x900719dc
Thread 5:
# 1 0x9001f98c in _select + 0x0000000C (libSystem.B.dylib + 0x0001f98c)
# 2 0x907f1434 in _CFSocketManager + 0x000001D8 (CoreFoundation + 0x00035434)
# 3 0x9002be04 in _pthreadbody + 0x0000005C (libSystem.B.dylib + 0x0002be04)
PPC Thread State:
srr0: 0x9001f98c srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x907f1434 ctr: 0x9001f980 mq:0x00000000
r0: 0x0000005d r1: 0xf0315c70 r2: 0x00301530 r3:0x00000040
r4: 0x0acbc400 r5: 0x0acbc3f0 r6: 0x00000000 r7:0x00000000
r8: 0x00000000 r9: 0x00000014 r10: 0x00000008 r11:0xa07bd668
r12: 0x9001f980 r13: 0x00000000 r14: 0x00000000 r15:0xa07c1264
r16: 0xa07c1264 r17: 0xa07c1264 r18: 0xa07c1264 r19:0x00000002
r20: 0x0acbc410 r21: 0x0acbc420 r22: 0xa07c1264 r23:0x0acbc3f0
r24: 0x0acbc400 r25: 0x00000040 r26: 0xa07c5a64 r27:0xa07c5a60
r28: 0x00000000 r29: 0xf0315dc0 r30: 0xa07c5a50 r31:0x907f1264
Loaded modules:
0: LaunchCFMApp: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
1: MicrosoftLSLibZ (11.3.5.070402 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
2: PowerPlantZ (11.3.5.070402 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
3: MCP RuntimeZ.DLL (11.3.5.070402 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
4: MCPZ.stb (11.3.5.070402 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
5: MCPCoreZ (11.3.5.070402 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
6: MicrosoftOffice2001Z (11.3.5.070410 Reg=English Loc=0x0409): /Applications/Microsoft Office 2004/Office/Microsoft Office
7: ShMem (11.2.4.060425 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem
8: SupportX20: /Library/Printers/EPSON/Libraries/SupportX20.framework/SupportX20
9: Microsoft Word (11.3.5.070413 Reg=English Loc=0x0409): /Applications/Microsoft Office 2004/Microsoft Word
10: Microsoft OLE X (11.3.5.070402 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/Microsoft OLE
11: PrintCocoaUI (163.10 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
12: WordPDE (11.0.0.040322 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/WordPDE.plugin/Contents/MacOS/WordPDE
13: PrintSetting (2.52 Reg=English Loc=0x0000): /Library/Printers/EPSON/SPR220Series.plugin/Contents/PDEs/PrintSetting.plugin/C ontents/MacOS/PrintSetting
14: EPTools2: /Library/Printers/EPSON/Libraries/EPTools2.framework/Versions/A/EPTools2
15: UI Interpreter2: /Library/Printers/EPSON/Libraries/UI Interpreter2.framework/Versions/A/UI Interpreter2
16: PDESupport: /Library/Printers/EPSON/Libraries/PDESupport.framework/Versions/A/PDESupport
17: UI Interpreter: /Library/Printers/EPSON/Libraries/UI Interpreter.framework/Versions/H/UI Interpreter
18: Microsoft Framework DB (11.3.3.061213 Reg=English Loc=0x0409): /Applications/Microsoft Office 2004/Office/Microsoft Framework
19: ColorManagement (2.52 Reg=English Loc=0x0000): /Library/Printers/EPSON/SPR220Series.plugin/Contents/PDEs/ColorManagement.plugi n/Contents/MacOS/ColorManagement
20: PrintOption (2.52 Reg=English Loc=0x0000): /Library/Printers/EPSON/SPR220Series.plugin/Contents/PDEs/PrintOption.plugin/Co ntents/MacOS/PrintOption
21: ExtensionSetting (2.52 Reg=English Loc=0x0000): /Library/Printers/EPSON/SPR220Series.plugin/Contents/PDEs/ExtensionSetting.plug in/Contents/MacOS/ExtensionSetting
22: PrintingCocoaPDEs (163.10 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Plugins/PrintingCocoaPDEs.bundle/Contents/MacOS/PrintingCocoaPDEs
23: PrintingTiogaPDEs (157.7 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Frameworks/Print.framework/Versions /A/Plugins/PrintingTiogaPDEs.bundle/Contents/MacOS/PrintingTiogaPDEs
24: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
25: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
26: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
27: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
28: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
29: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
30: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
31: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
32: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
33: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
34: libauto.dylib: /usr/lib/libauto.dylib
35: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
36: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
37: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
38: WebServicesCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
39: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
40: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
41: libz.1.dylib: /usr/lib/libz.1.dylib
42: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
43: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
44: libbsm.dylib: /usr/lib/libbsm.dylib
45: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
46: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
47: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
48: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
49: AE: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
50: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
51: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
52: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
53: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
54: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
55: FindByContent: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
56: LaunchServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
57: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
58: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
59: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
60: libcups.2.dylib: /usr/lib/libcups.2.dylib
61: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
62: libJP2.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
63: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
64: libRaw.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
65: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
66: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
67: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
68: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
69: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
70: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
71: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
72: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
73: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
74: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
75: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
76: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
77: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
78: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
79: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
80: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
81: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
82: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
83: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
84: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
85: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
86: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
87: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
88: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
89: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
90: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
91: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
92: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
93: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
94: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
95: DirectoryService: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
96: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
97: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
98: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
99: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
100: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
101: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
102: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib
103: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
104: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
105: libmx.A.dylib: /usr/lib/libmx.A.dylib
106: libCGATS.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
107: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
108: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
109: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
110: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
111: AddressBook: /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
112: DSObjCWrappers: /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
113: LDAP: /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
114: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
115: libssl.0.9.7.dylib: /usr/lib/libssl.0.9.7.dylib
116: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
117: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
118: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
119: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
120: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
121: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
122: DVComponentGlue: /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
Operating System Information
Operating System: Mac OS X 10.4.9 (Build 8P135)
CPU: G5 (970), Number: 1, Speed: 1899 MHz
gestaltPhysicalRAMSize err = 0, result = 1536 MB
gestaltSystemVersion err = 0, result = 0x1049
Screen: 1440 x 900, depth = 32, ltbr = 0, 0, 900, 1440
Microsoft Application Information:
Error Reporting UUID: 34374684-1469-11DC-9795-00145124026E
Time from launch: 0 hours, 0 minutes, 12 seconds
Total errors on this client: 23 -
Firefox crashes when trying to print a certain page
I process orders placed on our web site. As soon as I updated to v6.0 and then V6.0.1 at a particular page when I need to print out invoices (and only on this page - I print two other pages as well during the processing) firefox crashes when trying to print all, print one page or print preview. It is not every single time but most times. I never had this problem in any earlier version.
It happened in safe mode as well.
If it wasn't for the group tabs which I love in v6 I would go back to v5.0 as it is quite inconvenient and costs me extra time to have this happen. I have to display each of the invoices individiually and print them which never causes a crash.
I have submitted fourteen reports:
bp-66c1f741-c468-4281-a7b6-c04402110904
bp-57fc6542-ce0c-4074-a73b-1f7212110901
bp-31d79290-7da3-4fd3-9e63-0a6f32110829
bp-e7e38adf-c46b-4e32-8ece-2019a2110829
bp-c8cf5bc2-b6b0-4609-8891-edeae2110829
bp-bbf53d40-28a6-46d9-974e-cd07a2110825
bp-27d117d4-7504-449a-b3d2-b6aea2110825
bp-e376a370-cf25-4f61-9b1c-efdcc2110825
bp-2babf3dc-37ae-40c5-8402-7c81c2110825
bp-b52e8582-30b1-4b93-866f-912632110823
bp-e976aab0-69a4-45e3-bf29-935712110823
bp-7695be1b-55bf-4eed-99a8-7bd4a2110823
bp-1645b426-4e48-47e8-ac2d-1326c2110823
bp-de55d693-c91c-4943-b3aa-eeac52110823
Any help you can give would be appreciated. If I can give any more help please ask - [email protected]The crash IDs that you posted are a crash with the Flash plugin.
*https://crash-stats.mozilla.com/report/index/9125d0a3-fdd7-4b3d-8493-db8752120331
Do the pages that you try to print have Flash content on them?
*https://support.mozilla.org/kb/Troubleshooting+plugins
*http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins -
Photoshop CS5 crashes when trying to print. I recently updated to Mac OSX Mavericks. Help?
Hi, Chris. Thanks for giving this query a look. I have the same problem. All documents print on my HP Deskjet 932C except Photoshop files since I updated to Mavericks.
My CS5 version is 9.0 x64. Mavericks is 10.9.4.
I checked the HP drivers and HP doesn't have one for OS X newer than 10.4.
I tried printing out the detailed report (very long!) and this page rejected the reply as spam. Can we provide the text as an attachment? -
Firefox crashes when trying to print to wireless printer, printer work fine in windows.
Installed wireless printer - works fine when printing in windows but firefox locks up and crashes when trying to print something from website.
See this: <br />
https://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_help_with_your_crash -
Applications crashes when trying to print
A number of applications such as iwork,PDF, etc. crashes when trying to print, I can print test pages and use other printer utilities functions on my HP 970 CXI.
Creating new printer queue had no effect can any one suggest a solution. Thanks
Imac G4 Mac OS X (10.4.6)DariusT,
This may sound elementary but I turn off all print spoolers - print monitoring, background printing, etc. - as the very first test. This eliminates a whole class of issues, including some memory related questions.
The version of the operating system can also be a factor. If you turn off the printer, delete laserwriter 8 preferences, turn on the printer, select the printer in chooser and try printing again you may solve some problems.
You posted your question in the old folks home. Are you using an old computer? An iBook G4 processor is as new as a Mac Mini so I am assuming that this is a question that predates OS X. If this is an OS X printing problem, we need to shift mental gears or you may want to post your query again in a more modern forum. Post back will more details and we will try and help out.
Jim -
PSE 6 Crashes when trying to print to Epson Stylus Photo 1400
Has anyone had an issue with PSE 6 crashing when trying to print a single photo from the Organizer? I have tried to print photos directly from the Organizer and each time I do, the application crashes. I can open the photo in the editor and print directly from the editor with no problems. It's not the printer becuase I can print from other applications to the printer. I can also print to my HP PSC 2355 with no issues. but for some reason, I cannot get the Organizer application to print to the Epson. I have uninstalled the printer and reinstalled it. I have checked to see if there are any updated drivers - there are none. I'm running PSE 6 on Windows Vista 32-bit. Any suggestions what else I can try? I hate that I cannot print to my new printer!
Try deselecting the print options "EXIF Print" and "Print Image Matching". Unfortunately, the Search function of the new forums doesn't work yet for older messages, but I did find this thread cached by Google referring to a similar problem:
http://74.125.93.104/search?q=cache:VUoPY8opoygJ:www.adobeforums.com/webx/.59b68b01+epson+ exif+print+site:adobeforums.com&cd=5&hl=en&ct=clnk&gl=us
(I find myself using Google more and more to search Adobe's site, unfortunately.)
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I downloaded Mavericks and it won't install. I did re-set my password and when I click on Install for Mavericks, I still get a box for "administrator password" and it still won't accept my new password. Is there a difference between my Apple ID and t