Programs randomly terminate inadvertantly since last Apple software Update

Since the last Apple Software update, one of which was for my aluminum keyboard I have been experiencing programs like Excel, Word, and FireFox just terminating and generating an error log for no apparent reason. This just started. Mac Pro 3 GHz Dual a lot of memory, Leopard 10.5.2.
Earl

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  • Error message 1053 following last Apple software update.  Unable to access/re-install iTunes.

    Is anybody else finding a problem with the last software update?  I have tried the following several times:
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    Each time the reinstall tries to load Services, the installation fails.  I access the Apple Mobile Device Service via Adminstrative tools and attempt to 'start' the device but this won't work and I get the following error message:
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    I found this link to the Apple site:
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  • HT1925 I am endeavouring to install iTunes latest version. I am instructed to find a new path to Apple Software Updater. I am told that it is no longer available on my network. I  can find such a file in my Program files.How do I uninstall this to allow t

    I am endeavouring to upgrade iTunes. The upgrade always stalls at a point where there is a need to access Apple Software Updater, which is reported as no longer being available on my network. In My Programs, I have a folder called Apple Software Updater, to which I can browse, but within which I cannot trigger any action. Instructions suggest uninstalling iTunes, then Quicktime, then Apples Software updater, at which the de-installation process stalls as it cannot be found, whilst being there. I am advised to seek Techical Support!
    Any ideas, suggestions etc?
    Regards
    Hugh

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
    http://www.apple.com/itunes/download/
    Does it go through properly this time?

  • I can't uninstall Apple Software Update.

    In trying to uninstall ITunes, I was given a checklist from Apple Support to uninstall certain programs in a specific order. I need to reinstall ITunes, and they said that I needed to remove it first. I am running a Windows 7, 64 bit HP laptop. No program is removing this and it very specifically says to not remove them out of order.
    Below are the instructions sent to me. (I tried to copy and paste. However, it doesn't look good, so I will include the link that Apple sent to me.)
    Can someone please help?
    Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8
    Learn how to completely uninstall iTunes and its related software components from Windows Vista, Windows 7, or Windows 8.
    In some rare instances, you might need to remove iTunes and related software components before reinstalling iTunes. If you're directed to reinstall iTunes by AppleCare, an article, or an alert dialog, you can do so by following the steps below.
    If you're running Windows XP, see Removing and Reinstalling iTunes and other software components for Windows XP.
    Media you've bought from the iTunes Store or songs you've imported from CDs are saved in your My Music folder by default. They won't be deleted by removing iTunes. Although it's highly unlikely that you'll lose any of your iTunes Library when following the steps below, first make sure that your iTunes library is backed up. See iTunes: Back up your iTunes library by copying to an external hard drive for more information.
    If you have issues installing iTunes, try the options outlined in Issues installing iTunes for Windows.
    If you've received errors regarding inaccessible registry keys during installation, try the steps found in "Could not open key" message when installing iTunes, QuickTime or Apple components for Windows.
    Steps
    Remove iTunes and related components from the Control Panel.Use the Control Panel to uninstall iTunes and related software components in the following order. Then restart your computer.
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Don't uninstall these components in a different order, or only uninstall some of them. Doing so might have unintended affects.To remove the components:
    Quit the following programs if they are running:
    iTunes
    Apple Software Update
    Windows 8: Click File Explorer > Settings > Control Panel.
    Windows Vista or Windows 7: From the Start menu, click Control Panel.
    In Control Panel, click "Uninstall a program." The Programs and Features Control Panel will open.
    Alternately, if you don't see "Uninstall a program," click Programs and Features.
    Select iTunes.
    Click Uninstall.
    On some systems, iTunes might install two versions of Apple Application Support. This is expected. If both are present, be sure to uninstall both versions.
    When asked if you would like to remove iTunes, choose Yes.
    After the uninstallation is complete, don't restart your computer if you're prompted.
    If you see other iTunes entries in the list, remove them by repeating steps 4–6.
    Using steps 4–6, also remove all instances of:
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support
    Restart your computer.
    Make sure that iTunes and its related components are completely uninstalled.In most cases, removing iTunes and its related components from the Control Panel will remove all supporting files belonging to those programs. In some rare cases, files might be left behind. After following the steps above, confirm that the following files and folders have been removed. If any are left, remove them.
    C:\Program Files\Bonjour
    C:\Program Files\Common Files\Apple\Mobile Device Support
    C:\Program Files\Common Files\Apple\Apple Application Support
    C:\Program Files\Common Files\Apple\CoreFP
    C:\Program Files\iTunes\
    C:\Program Files\iPod\
    Follow these additional steps  if you receive a "Cannot delete iPodService.exe: It is being used by another person or program." message.
    If you have a 64-bit version of Windows, confirm that the following folders have been removed:
    C:\Program Files (x86)\Bonjour
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    C:\Program Files (x86)\Common Files\Apple\CoreFP
    C:\Program Files (x86)\iTunes\
    C:\Program Files (x86)\iPod\   
    Follow these additional steps if you receive a "Cannot delete iPodService.exe: It is being used by another person or program." message.
    To remove these files:
    Windows Vista or Windows 7: From the Start menu, select Computer.
    Windows 8: Click File Explorer.
    Open Local Disk (C:) located in Computer, or whichever hard disk your programs are installed on.
    Open the Program Files folder.
    Right-click the Bonjour folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
    Right-click the iPod folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
    Follow these additional steps if you receive a "Cannot delete iPodService.exe: It is being used by another person or program." message.
    Right-click the iTunes folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
    Open the Common Files folder.
    Open the Apple folder.
    Right-click the Mobile Device Support folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
    Right-click the Apple Application Support folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
    Right-click the CoreFP folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
    If you're running a 64-bit version of Windows, continue with step 12. Otherwise, skip to step 23.
    Windows Vista or Windows 7: From the Start menu, select Computer.
    Windows 8: Click File Explorer.
    Open Local Disk (C:) located in Computer, or whichever hard disk your programs are installed on.
    Open the Program Files (x86) folder.
    Right-click the Bonjour folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
    Right-click the iPod folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
    Follow these additional steps if you receive a "Cannot delete iPodService.exe: It is being used by another person or program." message.
    Right-click the iTunes folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
    Open the Common Files folder.
    Open the Apple folder.
    Right-click the Mobile Device Support folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
    Right-click the Apple Application Support folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
    Right-click the CoreFP folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
    From the Start menu, select Computer.
    Open Local Disk (C:) in Computer, or whichever hard disk your operating system is installed on.
    Right-click the Recycle Bin and select Empty Recycle Bin.
    Reinstall iTunes and related componentsAfter verifying that iTunes is completely uninstalled, restart your computer. Then download and install the latest version of iTunes.If the issue persists, look for more information on the iTunes Support page, including help with specific messages.
    iPodService.exe Alert
    Follow these steps if the message "Cannot delete iPodService.exe: It is being used by another person or program" appears when you try to delete the iPod folder.
    Make sure that iTunes and the iPod Updater utility aren't open.
    Press and hold Control-Alt-Delete.
    Select Start Task Manager.
    Click the Processes tab.
    Locate the iPodService.exe in the list.
    Click iPodService.exe and choose End Process.
    Quit the Task Manager.
    Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
    Last Modified: Jan 30, 2015

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If the advice above doesn't resolve things you could try this alternate version:
    iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
    which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases. Or roll back to the previous build:
    iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
    iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
    tt2

  • ITunes update can not install due to Apple Software Update

    When i download the newest edition of iTunes it saves to my desktop. Then i double click it, it asks me the usual (where i want the files installed to etc) then it seems to update, but near the end, it says "The Older version of AppleSoftwareUpdate cannot be removed. Contact your technical support group"
    I have tried uninstalling iTunes and installing a fresh copy. It would not let me install, i have tried deleting the entire program files by uninstalling, deleting all files and erasing iTunes from the registry. Also to no avail. i am now stuck with itunes 7.3 which i copied from another computer.
    Can someone please help?

    +near the end, it says "The Older version of AppleSoftwareUpdate cannot be removed. Contact your technical support group"+
    First head into your Add/Remove programs control panel, find the "Apple Software Update" entry, and then attempt to remove it.
    If Add/Remove won't let you uninstall it, or you can't find it in there, or if Add/Remove lets you remove it but you still get the same message on an iTunes install, download and install the Windows Installer CleanUp utility:
    Description of the Windows Installer CleanUp Utility
    Launch the utility ("Start > All Programs > Windows Install Clean Up"), find "Apple Software Update" in the list of programs in CleanUp, select the Apple Software Update entry, and then click "remove".
    Now restart the PC and try another iTunes install. Does it go through properly this time?

  • Latest apple software update on Mac --cant view Microsoft exchange connected email on macbook pro. Loads but not viewable.  Works fine on iPhone

    Updated the lastest apple software to my macbook pro and now I can no longer read my emails from my microsoft exchange email.  The email arrives in my inbox and you can open it -- but when you try and read the content -- it says loading.....  but never loads.  It worked fine this weekend -- but after I udpate the last apple software update it stopped working.  I can read the emails fine on my iphone (same email account) but not on my macbook pro.
    I called Apple and they could not figure out a solution to the problem -- is anyone else having this trouble?

    Concisely:
    https://discussions.apple.com/community/iphone
    https://discussions.apple.com/community/ipad
    Try posting there.

  • Unable to delete older version of Apple Software update

    hello! when i go to download the new i-tunes program (9.0) i get the following message: "the older version of apple software update can't be removed. contact your technical support". I realize this is an apple forum but has anyone experienced this on their PC? I tried Add/Remove programs and it just won't go away! Any advice?

    (1) First in this reply, let's attend to the technical troubleshooting:
    "the older version of apple software update can't be removed. contact your technical support". I tried Add/Remove programs and it just won't go away!
    With those symptoms, download and install the Windows Installer CleanUp utility from Microsoft:
    [Description of the Windows Installer CleanUp Utility|http://support.microsoft.com/kb/290301]
    Now run the utility ("Start > All programs > Windows Install Clean Up"). In the list of programs that appear in CleanUp, select any *Apple Software Update* entries and click "Remove".
    Next we'll clear away the leftover Apple Software Update files and folders.
    Go "Start > My Computer". Open "Local Disk C:" or whichever drive your program files are installed on. Open "Program Files". Right-click the "Apple Software Update" folder and select "Delete".
    Empty your recycle bin and restart the PC.
    Now download a fresh copy of the iTunes installer, and try another iTunes install:
    http://www.apple.com/itunes/download/
    Does that iTunes install go through properly this time? (It should also reinstall Apple Software Update for you.)
    (2) Now we'll attend to the small miracle that someone has posted *a genuine question about the Apple Software Update for Windows program* in this forum:
    I realize this is an apple forum but has anyone experienced this on their PC?
    *:) No, no! You've come to exactly the right place! You're literally the first person in over a month to have posted a question about Apple Software Update for Windows in this forum,* which is supposed to be a place to troubleshoot problems with the very program (on the very same PCs) you have posted about. We cherish your presence here!

  • Cant install new itunes because Apple Software update refuses to be removed

    i tried to install the new itunes but when i do it says it cant remove apple software update. so then i try to uninstall apple software update by using the remove thing in the control panel but it dont uninstall cause it cant find some file and says to pick a path to the file but the path is right. someone please help ive tried everything i know of

    Try downloading and installing the Windows Installer Cleanup Utility:
    http://support.microsoft.com/kb/290301/
    Open it by going to Start > All Programs > Windows Instalelr Clean Up
    Select Apple Software Update in its list and click Remove. That should take care of it for you. You can use this for any other apps you are having trouble uninstalling as well.
    Hope this is helpful
    CG

  • Myself and my partner had a iphones. Since the recent software update he now randomly receives texts from my contacts and also when im sending texts. Is this because we share the same apple id. This didnt happen before the software update.

    myself and my partner had a iphones. Since the recent software update he now randomly receives texts from my contacts and also when im sending texts. Is this because we share the same apple id. This didnt happen before the software update.

    You can both share the same Apple ID for purchases but i suggest one of you use another email for the use of iMessage, Facetime etc.
    It is easy to do, the easiest way is to set up an iCloud email directly from your iPhone. Once set up one of you will use this for iCloud services but both still use the existing Apple ID to make purchases.

  • I am trying to update to iTunes 10 to us my new iPad, but I can not remove a corrupted "apple software update" program... I can get everything else off, but due to "previous version" of software update it will not continue.

    I am trying to update to iTunes 10 to us my new iPad, but I can not remove a corrupted? "apple software update" program... I can get everything else off, but due to "previous version" of software update it will not continue.
    I stopped in to see one of the genius at the local store who referred me to "Windows Installer 4.5 Redistributable" (I am trying to install it on a Windows XP System)
    The last version on iTunes on my PC was iTunes 7.
    Thanks for your help,
    Julia from Woodridge

    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove".
    Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
    (If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

  • It came to my attention there a new program working with itune since last update named Apsdaemon.exe its been using 99% of my processor when its active any idea why so much and will it be fix eventually? And why is it so Heavy consuming ?

    It came to my attention there a new program working with itune since last update named Apsdaemon.exe its been using 99% of my processus when its active.
    Any idea why so much and will it be fix eventually because before last update i never encounter any issue using Itune? Now when that aplication or extention from Itune is working my computor froze to a huge alt. I play video games online and love listening to my music with itune playing in the background and normally was able to have firefox open and a program called ventrillo all working at the same time and now i can barelly have itune and play a game. As soon it start been choppy i just control alt delete wait 5 minute to close down apsdaemon.exe when i'm capable most of the time i have to restart my computor. And why is it so Heavy consuming on the process its memory utility is under the 100ko i believe so why 99% of my processus is been use ?
    a good exemple i could give is itune.exe working it shows process 02% for 123 000ko that is light and perfect.

    Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum.  Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is.  Apple is not here.  It's users, like you. 
    If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off.

  • How can I remove Apple Software update from Programs in Control Panel. I grt a message that there is an error in Windows Installer Package?

    I get this message: "A program required for this install to complete could not be run.
    There is a problem with this Windows Installer Package". OS, Windows 7-64

    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
    After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove".
    Quit out of CleanUp, restart the PC, and try another iTunes install. Does it go through properly this time?

  • I am trying to install Itunes again but it wont let me. So i was uninstalling all the apple and itunes programs to start over, i have everything uninstalled exept Apple Software Update. HELP PLEASE

    When i try to uninstall Apple software update it brings up a message saying "There is a problem with this Windows installer package.  A program requirement for this install to complete could not be run. Contact your support personnel or package vendor." I believe i have Windows VISTA. Yes i know its old but i have not had the money or time to update.
    I just want itunes installed properly so i can use it for when i have my new phone. please please help i have tried everything it seems like !

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

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