Programs stop responding when I try to print to PDF

Info on what I'm using:
OS: Windows 7 Home Premium, SP1, 64-bit
Using Adobe Acrobat 8 Professional, version 8.1.0, up to date on updates
In this example, Microsoft Office 2007, no add-ons besides the Adobe Acrobat add-in that allows the creation of a PDF (but happens in all programs)
Problem:
I have always created a PDF from a Word/Excel document by printing to PDF (File --> Print --> Select Adobe PDF as printer --> Hit OK). Generally, the next step that occurs is a dialog box appearing that prompts me to select the location where I want to save the PDF and to specify a file name. Several weeks ago, this process stopped working. Now when I hit "Ok" to print to PDF, no dialog box appears and whatever program I'm in freezes/stops responding. Aside: I have tried printing to PDF from several other programs to see if the problem occurs in those as well, and it does -- printing to PDF freezes whatever program I am attempting to print from. (For example, MS Paint, Internet Explorer, Firefox, even Notepad)
Bullet point summary of what I have tried:
Canceling the print jobs in the Adobe PDF printer under "Devices and Printers" (jobs say they are canceling but never clear from the print queue unless I go into Services and restart my print spooler) and reprinting (freezes again)
Restarting computer (had no effect)
Setting Adobe PDF as my default printer (had no effect)
Setting TrueType font as "Native TrueType" under the Adobe PDF printer properties (Layout --> Advanced --> PostScript Options) (suggested in another thread I read about this problem; had no effect)
Checking to make sure that Word had not "adjusted" the security settings for the Adobe add-in (disabling it) under the Trust Center (Adobe add-in was still enabled, so nothing to change there)
Changing the printer properties to print directly to the printer rather than spooling first (had no effect)
Saving as PDF using File --> Save As --> Selecting PDF as file type (does work and is an acceptable substitute except when I need to convert multiple files to PDF at once and don't have time to go in to each individual file and convert it separately)
Repairing the Acrobat installation from within Adobe or from the Programs and Features menu under the Control Panel (does work, did fix the problem; but see followup below).
Repairing the Acrobat installation worked when I did it a few weeks ago. Once I went through the process, I attempted to print a document to PDF and it worked. But this morning when I attempted to print another document to PDF, it froze Word again and has been doing that ever since, so it does not seem to be a permanent fix. I had succesfully printed several documents to PDF this morning before it stopped working; the document I printed to PDF immediately before the document that froze was the exact same as the document froze in every way except the actual text (formatting, document objects, etc.). So I don't think it was something in the content of the document that "broke" the Adobe PDF printer.
I am sure I can try repairing the Adobe installation again, but I really do not want to have to do that all of the time. Does anyone know what the problem is? I haven't found anything that explains what's going on.

Anyone?

Similar Messages

  • Safari stops responding when I try to bookmark (and other slow problems!)

    Two weeks ago my logicboard died, so I sent my ibook out to Apple for it to be fixed. Ever since I got it back this past Tuesday, my Safari has been extremely slow, but nothing else is wrong with my computer. Here are the problems:
    - The biggest issue is that Safari stops responding when I try to make a bookmark. The popup appears to select the bookmark's destination and to enter the name, but when you hit ok, the rainbow wheel comes up and it stops responding, so I have to reset Safari, and now I can't make new bookmarks at all.
    - It lags when it tries to open new windows, especially new tabs.
    - If a new page loads that scrolls at all, and then I try to scroll down, the wheel appears for several seconds until it can load the rest of the page. It's as though it gets stuck before it can scroll.
    - Sometimes when typing, it will also start to lag behind my typing speed, or if I try to click on a new field, it will not immediately allow me to type on occasion.
    All these things have never happened before I sent it out. I have reset my cache, and I have tried entering the open DNS addresses in my networks, which has improved loading speed, but hasn't fixed any of these problems. Does anyone have any idea what could be wrong and how I can fix anything?
    Message was edited by: canyon to the sky

    Try verifying the hard disk.
    Boot from your restore disk while holding down the C key until you see the Apple logo, then let go of the C key. You'll see an Installation window, select English. From the Menu Bar, select Utilities/Disk Utility. Select MacintoshHD 10.x.x in the panel on the left, select the FirstAid tab, then click Verify. If DU reports errors, click Repair. If Disk Utility cannot repair the disk you have several options. One is DiskWarrior or
    TechToolPro If Disk Utility can repair any errors, go back to the Menu Bar, click Utilities/Startup Disk. In the Startup Disk window select MacintoshHD 10.x.x and click Restart.
    If you don't have a restore disk, try booting into Safe Mode
    Carolyn

  • Acrobat Pro is now constantly giving me the error message (program not responding) when I try and perform any kind of action.

    Acrobat Pro is now constantly giving me the error message (program not responding) when I try and perform any kind of action.

    Hi cruzsanta03,
    Can you please let us know the following:
    - Operating System;
    - Complete version of Acrobat installed;
    - Experiencing this issue with a particular file or all PDF files;
    - Experiencing this issue while performing a particular task or with any task;
    - Files are saved on the local machine or on a share drive;
    - Launch Acrobat in Safe Mode and then check the issue. Hold 'Shift' key and launch Acrobat, and then check the issue.

  • My iMac is connected to a Brother printer. I have Snow Leopard 10.7.3 As of yesterday, when I try to print a PDF it prints as a blank black page. Does anyone know how to correct this so that the PDF will print as I see it on screen?

    My iMac is connected to a Brother printer. I have Snow Leopard 10.7.3 As of yesterday, when I try to print a PDF it prints as a blank black page. Does anyone know how to correct this so that the PDF will print as I see it on screen?

    If you are running Mac OS X 10.7.3 then you have Lion installed, not Snow Leopard. It's probably not important to this discussion, but something you should be aware of.
    What application are you printing the PDF files from? Have you tried opening the PDF file using the Preview application that can be found in the Applications folder? Does the issue still occur? Have you tried other PDF files from a different source?
    Another poster in the following discussion thread reported that this method resolved their black blank PDF issue when viewing (and presumably printing) PDF files from Safari.
    https://discussions.apple.com/thread/3890509?start=0&tstart=0
    This solved my question by mcbuffy  on Apr 20, 2012 11:29 AM 
    There's a solution if you want to see the PDF inside Safari's window :
    Go to the folder : Your Hard Drive / Library / Internet Plug-ins.
    If you see a file with PDF in its name drag it to the trash.
    Quit and restart Safari to test with a PDF.
    If it works you can empty the trash.

  • Program stops responding when I right click

    Hello,
    I have recently been having trouble right clicking on my macbook pro. Every time I try to do so, the rainbow wheel shows up and my program stops responding. I have tried switching the right click method on my track pad, but there are no changes. Do I have a virus?

    Repair permissions and restart your comp.  If that does not work, then try the following:  CLICKY CLICK---> http://support.apple.com/kb/HT4718
    Do I have a virus?
    NOPE!  There are no viruses for OS X yet.

  • Thunderbird stops "responding" when I try to enter a password why? this is new today.

    As of this afternoon Thunderbird stops responding when I attempt to enter a password. The accounts have been working for years with thunderbird until today. I can open thunderbird in "safe" mode but that is not useful since plugins are disabled.

    I ended up removing v 1.0.1 of "Provider for Google Calendar" plugin; installing v 0.25, then re-setup the Google calendar
    These instructions are where I found the different location link to use while setting up the calendar in thunderbird/lightning.
    https://sites.google.com/a/tc.columbia.edu/tcapps2/home/how-to/accessing-email-and-calendar-with-thunderbird
    The gmail calendar location prior to today was linked to a "googleapi://... .../?calendar=email address... etc." link.
    After I added the new gmail calendar to thunderbird the location link is to "https://www.google.com/calendar/feeds/... etc."
    Provider for Google Calendar versions:
    https://addons.mozilla.org/en-US/thunderbird/addon/provider-for-google-calendar/versions/

  • Firefix stops responding when I try to open a web page

    The Firefox browser page turns white & says not responding when I try to go to a web page. This happens every time I try to go to a web page in a new tab. This only started happening after I did the last Firefox update.

    Did you try to perform the solutions mentioned in the following sections ??
    -> Firefox did not shut down normally
    * https://support.mozilla.com/en-US/kb/Firefox%20is%20already%20running%20but%20is%20not%20responding#w_firefox-did-not-shut-down-normally
    -> Access rights
    * https://support.mozilla.com/en-US/kb/Firefox%20is%20already%20running%20but%20is%20not%20responding#w_access-rights
    Check and tell if its working.

  • Why do all of my printers uninstall when I try to print a pdf attachment?

    Not every time, but often.  What happens is that I try to print a pdf attachment and it says I need to install a printer before I can print.  I have 4 network printers, 1 attached, and 3 kinds of pdf creator printers that all disappear from my printer folder.  This has been happening for the past year and recently more often.  If I restart the computer, the printers all reappear, but if I try to print the same attachment the same thing happens.  If I try to download the pdf and then print it to a pdf creator that does not work.  If I download the pdf, change the name of it, then attach it to another email and send it to myself, it does not work.  If I forward the email to a different email address and try to open it on my computer it does not work.  If I open the email on a different computer, this does not happen.  I have tried different pdf readers and browsers with no luck.  It seems to be specific pdfs, but there can be two attachments to an email created by the same person using the same program and one will print and the other uninstalls all my printers.  This happens no matter what adobe version I am using.  I am at my wits end trying to figure out what is causing this problem.

    hello,  to answer your questions, Printer is HP Officejet H470; OS is Win 7
    pro; reader is XI.

  • My 5.01 and 6.0 beta stop responding when I try print preview. Help?

    First, why didn't you design your form to keep the acceptible information when one field didn't meet your requirements. So 1997.
    Now. On my Win7 machine, 6.0beta suddenly started hanging, (stopped responding) whenever I tried Alt-F-V or "file, print preview". I d/l'd 5.01 and the problem persisted. This isn't happening on my 5.0 LinuxMint11 machine, but I can't get past it. Can you suggest something that will remedy this?

    Anyone?

  • IPhoto 6.0.3 Stops Responding When I Try to Edit, Except . . .

    . . . when I set it to edit in Full Screen or via an outside like like PS.
    By going in to Preferences I can set it to edit when I double-click an image with different actions via:
    In Main Window: Stops Responding
    In Separate Window: Stops Responding
    Using Full Screen: Works
    In (other app): Works
    The same applies when right-clicking and image and selecting Editing methods from the menu.
    I have rebooted, used "Rebuild Photo Library" dialog to rebuild the thumbs and images in iPhoto's library. I have repaired disk permissions, run MacJanitor and rebooted again.
    I have not reinstalled iPhoto 6.0.3.
    I have seen numerous references to identical issues here and elsewhere on the 'net on OS X troubleshooting boards.
    I have about 9500 images in my library. There was a difference this time in how I acquired the new images I'm working with. Normally I import images into my Picture folder using Image Capture from my Nikon D70. The files are all JPEGs about 2-3.5MB each. This time I imported them into my wife's Dell laptop using the Windows Image Capture import (not sure what they call it) and then when home, I connected the Dell up to my network and dragged the folder into my Mac's Picture folder, then imported the images into iPhoto by dragging them.
    Otherwise they appear to be identical in permission, file type and metadata. And the freezes occur when trying to edit the new Dell-drags or old, directly-imported D70 files.
    JoeL

    Hi Dave,
    And thanks for taking the time to respond.
    This is what Console is telling me when I first open iPhoto:
    ===== Monday, June 5, 2006 4:32:31 PM US/Eastern =====
    2006-06-05 16:32:37.114 iPhoto[230] loaded /Applications/iPhoto.app/Contents/NetServices/Bundles/KeywordAssistant.NetServi ce
    2006-06-05 16:32:39.326 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/SimpleCanvas-FoldedCard-V.IP BookTheme has no category.
    2006-06-05 16:32:39.331 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/SimpleCanvas-FoldedCard.IPBo okTheme has no category.
    2006-06-05 16:32:39.340 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/SimpleLinen-FoldedCard-V.IPB ookTheme has no category.
    2006-06-05 16:32:39.345 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/SimpleLinen-FoldedCard.IPBoo kTheme has no category.
    2006-06-05 16:32:39.355 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/SimpleParchment-FoldedCard-V .IPBookTheme has no category.
    2006-06-05 16:32:39.359 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/SimpleParchment-FoldedCard.I PBookTheme has no category.
    2006-06-05 16:32:39.365 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/SimpleParchment-Postcard-V.I PBookTheme has no category.
    2006-06-05 16:32:39.371 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/SimpleParchment-Postcard.IPB ookTheme has no category.
    2006-06-05 16:32:39.378 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/TallFlowers-FoldedCard-V.IPB ookTheme has no category.
    2006-06-05 16:32:39.383 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/TallFlowers-FoldedCard.IPBoo kTheme has no category.
    2006-06-05 16:32:39.388 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/TallFlowers-Postcard-V.IPBoo kTheme has no category.
    2006-06-05 16:32:39.392 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/TallFlowers-Postcard.IPBookT heme has no category.
    2006-06-05 16:32:39.396 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/Travel-Hardcover.IPBookTheme has no category.
    2006-06-05 16:32:39.399 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/Travel-Large.IPBookTheme has no category.
    2006-06-05 16:32:39.403 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/Travel-Medium.IPBookTheme has no category.
    2006-06-05 16:32:39.407 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/TropicalLeaf-FoldedCard-V.IP BookTheme has no category.
    2006-06-05 16:32:39.413 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/TropicalLeaf-FoldedCard.IPBo okTheme has no category.
    2006-06-05 16:32:39.418 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/TropicalLeaf-Postcard-V.IPBo okTheme has no category.
    2006-06-05 16:32:39.422 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/TropicalLeaf-Postcard.IPBook Theme has no category.
    2006-06-05 16:32:39.425 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/Watercolor-Hardcover.IPBookT heme has no category.
    2006-06-05 16:32:39.429 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/Watercolor-Large.IPBookTheme has no category.
    2006-06-05 16:32:39.432 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/Watercolor-Medium.IPBookThem e has no category.
    2006-06-05 16:32:39.560 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/StoryBook-Hardcover.IPBookTh eme has no category.
    2006-06-05 16:32:39.569 iPhoto[230] IPTemplate: /Applications/iPhoto.app/Contents/Resources/Themes/YearBook-Hardcover.IPBookThe me has no category.
    Then I clear the above and try to "Edit" a photo:
    Zero, zip, nada, iPhoto just stops responding. OK, so I restart iPhoto and try "Edit in Separate Window and Console says:
    ===== Monday, June 5, 2006 4:43:02 PM US/Eastern =====
    2006-06-05 16:43:09.755 iPhoto[241] Could not find image named 'zoom-downN'.
    2006-06-05 16:43:09.778 iPhoto[241] Could not find image named 'zoom-downH'.
    2006-06-05 16:43:09.801 iPhoto[241] Could not find image named 'zoom-upN'.
    2006-06-05 16:43:09.824 iPhoto[241] Could not find image named 'zoom-upH'.
    (and of course, it iPhoto stops responding.
    "Edit in Full Screen" and "Edit in External Editor" both work fine and result in no Console responses.
    So now let's try "Slideshow" and this is the Console response when I select two images and click "Slideshow":
    ===== Monday, June 5, 2006 4:50:07 PM US/Eastern =====
    2006-06-05 16:50:10.545 iPhoto[251] Could not find image named 'tools-switchLeft-N'.
    2006-06-05 16:50:10.569 iPhoto[251] Could not find image named 'tools-switchLeft-P'.
    2006-06-05 16:50:10.593 iPhoto[251] Could not find image named 'tools-checkboxOff-N'.
    2006-06-05 16:50:10.616 iPhoto[251] Could not find image named 'tools-checkboxOff-P'.
    (and of course iPhoto freezes)
    So the main culprits are "Edit", "Edit in Separate Window" and "Slideshow" while "Edit in Full Screen" and "Edit in External Editor" both work fine as do the other controls such as "Rotate", "Edit" (the "edit" button at the bottom of the viewer window which opens the "Edit in Full Screen" function), "Card", "Calendar", "Book", "Email", "Order Prints", "iWeb", "Photocast" and "Play" which all work every time.
    I have since reinstalled the combined OS X 10.4.6 updater, the iPhoto 6.0.3 updater, booted into Safe Mode and tried all of the above (identical results) and unmounted all volumes except the OS volume and tried everything (same result). I also deleted all of the images that I imported from my wife's Dell machine and emptied the trash and then restarted.
    I tried the suggestion of checking permissions of image files, but permissions are all correct.
    I have no idea where to head next with this.
    JoeL

  • Firefox stops responding when I try to play words with friends, eventually a box pops up about script

    First, let me say I have the latest version of Firefox and Adobe Flash Player and Java Script. When I click to play Words With Friends (on pc) my computer starts racing and sounds loud and every thing freezes. If I try to click on slider or anything else, it says Mozilla Firefox (not responding), then it takes several minutes and a box pops up that says something about a script, do I want to continue or ?(I can't remember), after I click continue, I can play the game, but, at any given time Firefox will stop responding again!! A box also pops up from AVG saying that Firefox is using too much memory. Just an aside, I can play Scrabble on Facebook without any problems whatsoever. Please help, it is driving me crazy. Thanks

    Sounds that you are missing the plugin that is used to play those videos embedded in Firefox.<br />
    Your system details list doesn't show any media player plugin, so you will either have to check if the plugin(s) are installed, but disabled or install missing plugins.
    *https://support.mozilla.org/kb/Popular+plugins
    You may need the new WMP plugin (np-mswmp.dll) because Flash always uses a dedicated player to play the videos and would never offer to save videos directly unless an extension is used.
    * https://support.mozilla.org/kb/Using+the+Windows+Media+Player+plugin+with+Firefox
    * http://kb.mozillazine.org/Windows_Media_Player#Missing_plugin

  • I can't seem to print to PDF from other programs.  I have Acrobat 9 (with latest update), Windows 8, and when I try to print to PDF it defaults to a  *.prn file, and when I change the name to *.pdf the file that it produces doesn't open.

    I can print to PDF using PDF995, but not the regular Adobe PDF that comes up in the list of printers.
    I've tried repairing the Adobe installation, but that didn't help.

    It might help to understand the process, though I am almost surprised that AA 9 worked for printing on Win 8 (thanks for that info). Normally the print process is to print to the Adobe PDF printer (without the print-to-file checked). The process does create a PRN file that is actually a PS file. AcroTray (running in the background) completes the process of taking the PS file and running Distiller in the background to create the PDF. If you have problems, you should be able to print to file (assuming the print driver works -- but you indicate it does) and then opening the PRN file in Distiller to create the PDF.

  • Why does my computer freeze when I try and print a pdf?

    I have a new computer with Windows 7 64 bit. It seemed that suddenly i developed this problem when trying to print a pdf file with Adobe X. Everything would look like it was going fine, but when the print download screen popped up, it would not download the pdf file and my computer froze. I have to manually shut down my computer to unfreeze it. I have tried to print using an earlier version of Adobe (Adobe 9), tried a different printer, tried printing as an image, or print as a file. Nothing works. Any suggestions? Thanks.

    I had a similar problem after upgrading to Windows 7. The problem seemed to be that there was a dialog box that opened
    that was not visible on the screen and it was blocking the print completion. Try this. Open the Adobe PDF Printing Preferences and clear the field "Rely on system fonts only, do not use document fonts." When I did that it solved my problem.
    The unseen dialog box seems to be the fault of Windows 7, in my opinion.

  • Error when we try to print a PDF file

    Hi,
    I have a computer with IE6 and the last version of Adobe Acrobat (9.3). When I surf on Internet and I reach a page with a PDF file embedded. If I try to print it, Internet Explorer gives me an error and close it. I have tried to do the same with other user in that PC but it happened the same issue. I cleaned the temporary files and doesn't work.
    Please help me.
    Regards,
    Raúl.

    Its some PDF files, it prints using Adobe on a Windows OS just fine, but not in adobe on the Mac. It prints using preview but all the fine details of the picture does not print. One file that does not print is a drawing generated from AutoCAD.

  • Printing: computer freezing when I try and print a PDF

    I used to be able to print a PDF but suddenly the whole printer freezes as soon as the printer comes up.

    Hi twcco,
    Let's see what we can figure out. We'll need to get some basic information from you to figure out where there problem lies:
    Are you having trouble with a specific PDF file, or with any PDF that you try to print?
    Are you on Mac OS or Windows (and what version)?
    Are you printing from Reader or Acrobat (again, what version)?
    Are you printing directly to the printer, or over WiFi/network?
    Are you able to print from other applications?
    I look forward to hearing back from you. We'll see what we can do to get to the bottom of this printing issue.
    Best,
    Sara

Maybe you are looking for

  • What program filters/effects was used to create this?

    Hi guys, I'm only pretty new to After Effects nad motiona graphics (I can do some pretty nice stuff in flash, thats as far as animating motion graphics goes at the moment) , just wondering what would have been used in the creating of the motion graph

  • My wife's photo stream is showing up in the new photos app

    Just dowloaded the new update, but my wife's photo stream is now showing in the new app on my computer. We are using family sharing, but can't figure out why her photos should be appearing. Help!!

  • Very Disappointing Experience

    went twice to Best Buy store within 10 days. products were available in display only.

  • "Unable to download song" iPad 4

    Please Help! I have purchased an iPad 4 and I set it up using iCloud, it is mostly ok but I have tried everything and I CAN NOT download any of my music or buy any from the store! I just get the message: "unable to download song at this time" Retry o

  • Setting static IP on Lan port

    I've been trying to set up 1 static IP on a LAN port for a media player. I believe the method to use is (1)go to ADVANCED ROUTING tab (2)Select (in my case) GATEWAY (3) Select a route number (I select route (1)) (4) I enter a name in the name area (5