Programs Unexpectedly Quitting

I have been having problems with programs such as Mail. Safari, and Microsoft Word unexpectedly quitting when i have been using them.
Has anyone else had this problem and if so what did they do?

Although this article is a little dated, most of the suggestions are still useful for helping to solve the problem:
Apps unexpectedly quit.
One thing you can try is to boot into safe mode to see if the problem ceases. Another is to create a new user account then log out of your account and log in to the new one to see if the problem ceases. If so then this points to a few areas - cache files, log files, third-party login item or startupitem or contextual menu item, preference file.
A good start would be to repair your hard drive and permission:
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger and Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now shutdown the computer for a couple of minutes and then restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger and Leopard) and/or TechTool Pro (4.6.1 for Leopard) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

Similar Messages

  • All iWork programs unexpectedly quit

    I just bought iWork and installed it on my MacPro. I have Leopard. I cannot open any of the programs. I always get the "the program unexpectedly quit". I tried restarting. I trashed a trial iWork 06. What's the problem? What do I do?

    Bear 55,
    Did you reinstall iwork after installing leopard. It was suggested by Apple that we needed to reinstall iwork. If you did have you tried trashing the plist and restarting the application? You might also try repairing the permissions before restarting. These are all things that have helped others in the past.
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  • All my programs unexpectedly quit

    Hi..recently did a firmware update and a security update. Now, most every program unexpectedly quits prior to opening. Iphoto, all microsoft office products, Itunes, etc.
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    I was wondering if any knows why all my programs, escpecially my internet programs(Safari&Internet Explorer) are now always "unexpectedly quit". Just recently it has been happening, and when I try to go into my yahoo email account when im in Safari, while it is loading it just quits. I can go through any other part of the yahoo web site but not in the email. If I were to uninstall the programs would that help? I were to do that how would I go about doing that? Or is just something else? I need some help as soon as possible. I havent been able to get into my email account for about a week or two. I try to go through Internet Explorer but the account doesnt work well, and I cant respond to any emails I get. It says I need to get safari or firefox. Please help.

    Have you looked over the Knowledge Base article Mac OS X: How to troubleshoot a software issue?
    Especially if you've ever installed programs from HP, Adobe, or Quark, try running Disk Utility/ Repair Permissions on the hard drive.
    Try creating a new administrative use account and see if your programs will work then. If they do, try using Preferential Treatment to check the prefs in your real user account.
    Using command-F in the FInder (since 10.2.8 doesn't have Font Book), check to see if you have Times RO font installed and if so drag all copies of it to the Trash.

  • Leopard programs unexpectedly quit

    Hi,
    i've recently installed Leopard and I've notice a lot of the programs regularly lock up and then unexpectedly quit. I'm also having to force quit a lot more as well. Is this just teething issues with Leopard.

    The apps I'm having issues with are quicktime 7.3.1, iTunes 7.5 and iPhoto 6.0.6
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  • Programs Unexpectedly Quiting

    When I go to view a WMV online sometimes Windows Media Player will not open and "unexpectedly quit." This also sometimes happens when I am installing a program that is not Apple software. It does not happen all the time but about 50%. What should I do? Thank You.
    Power Mac G%   Mac OS X (10.4.6)  

    You could try booting from your supplied system DVD and repairing the startup drive and permissions
    http://docs.info.apple.com/article.html?path=DiskUtility/10.5/en/duh1018.html
    Repairing permissions before and after installing or updating Apple software is not universally accepted as essential.
    Repairing permissions before and after installing or updating Third-Party software is.
    Re-installing the 10.4.6 combo may help
    http://www.apple.com/support/downloads/macosx1046comboforppc.html
    The thoughts of Dr. Smoke on the subject are here
    http://www.thexlab.com/faqs/multipleappsquit.html
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  • Several Programs Unexpectedly Quit

    Several programs are unexpectedly quitting. For example, iPhoto quits when I try to email a photo, preferential treatment and cocktail both quit when I try to open them...I noticed the problems starting around the time I installed iTunes 6, but can't be sure there is a connection. I checked the iTunes forum, but most of those posts had to do with iTunes itself quitting, and I don't have that problem. I have tried disk repair, repaired permissions, installed more ram, and downloaded cocktail (I was able to start up with my other hard drive and run it) and cleared caches, repaired permissions, etc. I also tried moving a bunch of .plist files to the desktop. I also tried disabling my times fonts, and started up in safe mode. No luck. One of the geniuses at the store said that "bad ram" can cause problems. I am thinking of removing my old ram and seeing what happens (I recently added a 512mb chip). But it seems to be a problem with the system on my startup (160g) hard drive. At least cocktail worked on my other (30g) drive.

    Have you tried creating a new user account, then logging into that account to see if the problem persists. If the problem ceases then it's associated with corrupted fonts or preference files or caches or application support files.
    Also, look this article over for anything you may not yet have tried:
    http://discussions.apple.com/thread.jspa?messageID=607542&#607542.
    If the problem is limited to Apple apps only (like iPhoto and iTunes) then you might read the following:
    Originally contributed by MacJack:
    1. Navigate to YourHome/Library/Fonts - drag this folder to the desktop.
        • Restart and test your applications.
        • If they work start adding the fonts back few at a time.
    (Likely suspects are TimesRO & Helvetica Fractions, also if you do not use Classic you can trash the classic fonts.)
    2. Check Preferences Thoroughly:
        • Go to Users/Your_Name/Library/Preferences and trash the files:
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        - com.apple.BezelServices.plist
        Restart. If this did not help, go to Users/Your_Name/Library and drag the folder Preferences to the desktop. Restart and see if this solved the problem
        • Navigate to YourHome/Library/Preferences drag this folder to the desktop.
        • Restart and test your applications.
        • If this works, save the old preferences folder somewhere else or on disk, name it "old prefs."
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    You'll have to go through some of your System Preferences and apps to set the preferences back to how you like them. (Or if you have the time and inclination, "cherry pick" through until you find the problem one or two.)
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        • Get Info (Command + i) on the "Applications Support" folder.
        • Open the "Ownership & permissions" disclosure triangle.
        • Make sure you are the owner, with "read and write" access.
        • Click on "apply to all"
        • If this is correct, open the "Applications Support" folder and do the same procedure (Command+I) for the folder names of the applications with which you are having trouble.
    Note:
    The reason to check this is because repairing permissions with Disk Utility doesn't touch permissions inside your home folder.

  • Program unexpectedly quits when trying to open webpages in NSTabView

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    I can't say I've come across that before, but it definitely sounds like some kind of problem interacting between Safari and Adobe...
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    eyebrow wrote:
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  • Trouble with Mac Unexpectedly Quitting

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    Did you run Repair Disk from your Install Disc? Boot holding down the C Key
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    Date/Time: 2006-09-15 15:28:28.177 -0700
    OS Version: 10.4.7 (Build 8J135)
    Report Version: 4
    Command: Mail
    Path: /Applications/Mail.app/Contents/MacOS/Mail
    Parent: WindowServer [65]
    Version: 2.1 (752)
    Build Version: 1
    Project Name: MailViewer
    Source Version: 7520000
    PID: 308
    Thread: 13
    Exception: EXCBADACCESS (0x0001)
    Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
    Thread 0:
    0 libSystem.B.dylib 0x9000b268 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000b1bc mach_msg + 60
    2 com.apple.CoreFoundation 0x907dbb78 __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x907db47c CFRunLoopRunSpecific + 268
    4 com.apple.HIToolbox 0x931eb740 RunCurrentEventLoopInMode + 264
    5 com.apple.HIToolbox 0x931eadd4 ReceiveNextEventCommon + 380
    6 com.apple.HIToolbox 0x931eac40 BlockUntilNextEventMatchingListInMode + 96
    7 com.apple.AppKit 0x936cdae4 _DPSNextEvent + 384
    8 com.apple.AppKit 0x936cd7a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
    9 com.apple.AppKit 0x937f6194 -[NSTextView mouseDown:] + 5932
    10 com.apple.mail 0x00096720 0x1000 + 612128
    11 com.apple.AppKit 0x93729890 -[NSWindow sendEvent:] + 4616
    12 com.apple.AppKit 0x936d28d4 -[NSApplication sendEvent:] + 4172
    13 com.apple.mail 0x0003363c 0x1000 + 206396
    14 com.apple.AppKit 0x936c9d10 -[NSApplication run] + 508
    15 com.apple.AppKit 0x937ba87c NSApplicationMain + 452
    16 com.apple.mail 0x000871d8 0x1000 + 549336
    17 com.apple.mail 0x00087080 0x1000 + 548992
    Thread 1:
    0 libSystem.B.dylib 0x9000b268 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000b1bc mach_msg + 60
    2 com.unsanity.ape 0xc0001b14 _apeagent + 296
    3 libSystem.B.dylib 0x9002bc28 pthreadbody + 96
    Thread 2:
    0 libSystem.B.dylib 0x9000b268 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000b1bc mach_msg + 60
    2 com.apple.CoreFoundation 0x907dbb78 __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x907db47c CFRunLoopRunSpecific + 268
    4 com.apple.Foundation 0x9296b69c +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
    5 com.apple.Foundation 0x92944194 forkThreadForFunction + 108
    6 libSystem.B.dylib 0x9002bc28 pthreadbody + 96
    Thread 3:
    0 libSystem.B.dylib 0x9000b268 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000b1bc mach_msg + 60
    2 com.apple.CoreFoundation 0x907dbb78 __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x907db47c CFRunLoopRunSpecific + 268
    4 com.apple.Foundation 0x9296c7dc +[NSURLCache _diskCacheSyncLoop:] + 152
    5 com.apple.Foundation 0x92944194 forkThreadForFunction + 108
    6 libSystem.B.dylib 0x9002bc28 pthreadbody + 96
    Thread 4:
    0 libSystem.B.dylib 0x9000b268 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000b1bc mach_msg + 60
    2 com.apple.CoreFoundation 0x907dbb78 __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x907db47c CFRunLoopRunSpecific + 268
    4 com.apple.Foundation 0x92953164 -[NSRunLoop runMode:beforeDate:] + 172
    5 com.apple.Foundation 0x9295309c -[NSRunLoop run] + 76
    6 com.apple.WebKit 0x9562ef70 +[WebFileDatabase _syncLoop:] + 176
    7 com.apple.Foundation 0x92944194 forkThreadForFunction + 108
    8 libSystem.B.dylib 0x9002bc28 pthreadbody + 96
    Thread 5:
    0 libSystem.B.dylib 0x9000b268 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000b1bc mach_msg + 60
    2 com.apple.CoreFoundation 0x907dbb78 __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x907db47c CFRunLoopRunSpecific + 268
    4 com.apple.Foundation 0x92953164 -[NSRunLoop runMode:beforeDate:] + 172
    5 com.apple.Foundation 0x9295309c -[NSRunLoop run] + 76
    6 com.apple.MessageFramework 0x99ec9198 +[_NSSocket _runIOThread] + 92
    7 com.apple.Foundation 0x92944194 forkThreadForFunction + 108
    8 libSystem.B.dylib 0x9002bc28 pthreadbody + 96
    Thread 6:
    0 libSystem.B.dylib 0x9001f7ac select + 12
    1 com.apple.CoreFoundation 0x907ee40c __CFSocketManager + 472
    2 libSystem.B.dylib 0x9002bc28 pthreadbody + 96
    Thread 7:
    0 libSystem.B.dylib 0x9000b268 machmsgtrap + 8
    1 libSystem.B.dylib 0x9000b1bc mach_msg + 60
    2 com.apple.CoreFoundation 0x907dbb78 __CFRunLoopRun + 832
    3 com.apple.CoreFoundation 0x907db47c CFRunLoopRunSpecific + 268
    4 com.apple.audio.CoreAudio 0x9145263c HALRunLoop::OwnThread(void*) + 264
    5 com.apple.audio.CoreAudio 0x914523dc CAPThread::Entry(CAPThread*) + 96
    6 libSystem.B.dylib 0x9002bc28 pthreadbody + 96
    Thread 8:
    0 libSystem.B.dylib 0x9002c2e8 semaphorewait_signaltrap + 8
    1 libSystem.B.dylib 0x90030dcc pthreadcondwait + 480
    2 com.apple.Foundation 0x9294b300 -[NSConditionLock lockWhenCondition:] + 68
    3 com.apple.AppKit 0x9376a708 -[NSUIHeartBeat _heartBeatThread:] + 324
    4 com.apple.Foundation 0x92944194 forkThreadForFunction + 108
    5 libSystem.B.dylib 0x9002bc28 pthreadbody + 96
    Thread 9:
    0 libSystem.B.dylib 0x900551a8 semaphoretimedwait_signaltrap + 8
    1 libSystem.B.dylib 0x90055004 pthreadcondtimedwait + 676
    2 com.apple.Foundation 0x929c35a0 FCONDITION_WAITTIMEOUT + 144
    3 com.apple.Foundation 0x929c34bc -[NSConditionLock lockWhenCondition:beforeDate:] + 128
    4 com.apple.MessageFramework 0x99ec4d90 -[InvocationQueue _drainQueue] + 176
    5 com.apple.Foundation 0x92944194 forkThreadForFunction + 108
    6 libSystem.B.dylib 0x9002bc28 pthreadbody + 96
    Thread 10:
    0 libSystem.B.dylib 0x900551a8 semaphoretimedwait_signaltrap + 8
    1 libSystem.B.dylib 0x90055004 pthreadcondtimedwait + 676
    2 com.apple.Foundation 0x929c35a0 FCONDITION_WAITTIMEOUT + 144
    3 com.apple.Foundation 0x929c34bc -[NSConditionLock lockWhenCondition:beforeDate:] + 128
    4 com.apple.MessageFramework 0x99ec4d90 -[InvocationQueue _drainQueue] + 176
    5 com.apple.Foundation 0x92944194 forkThreadForFunction + 108
    6 libSystem.B.dylib 0x9002bc28 pthreadbody + 96
    Thread 11:
    0 libSystem.B.dylib 0x900551a8 semaphoretimedwait_signaltrap + 8
    1 libSystem.B.dylib 0x90055004 pthreadcondtimedwait + 676
    2 com.apple.Foundation 0x929c35a0 FCONDITION_WAITTIMEOUT + 144
    3 com.apple.Foundation 0x929c34bc -[NSConditionLock lockWhenCondition:beforeDate:] + 128
    4 com.apple.MessageFramework 0x99ec4d90 -[InvocationQueue _drainQueue] + 176
    5 com.apple.Foundation 0x92944194 forkThreadForFunction + 108
    6 libSystem.B.dylib 0x9002bc28 pthreadbody + 96
    Thread 12:
    0 libSystem.B.dylib 0x900551a8 semaphoretimedwait_signaltrap + 8
    1 libSystem.B.dylib 0x90071828 pthreadcond_timedwait_relativenp + 556
    2 ...apple.AddressBook.framework 0x94cd0cac -[ABRemoteImageLoader workLoop] + 132
    3 com.apple.Foundation 0x92944194 forkThreadForFunction + 108
    4 libSystem.B.dylib 0x9002bc28 pthreadbody + 96
    Thread 13 Crashed:
    0 com.apple.CoreFoundation 0x907bd088 CFStringGetLength + 52
    1 com.apple.CoreFoundation 0x907ce324 CFStringCompareWithOptions + 320
    2 com.apple.CoreFoundation 0x907ce1d0 CFStringCompare + 84
    3 ...apple.AddressBook.framework 0x94cd3ae8 -[ABAddressBook(ABMailRecentSearch) mailRecentForEmail:] + 296
    4 com.apple.MessageFramework 0x99ee80a4 -[MessageCriterion _evaluateAddressHistoryCriterion:] + 100
    5 com.apple.MessageFramework 0x99ee6c0c -[MessageCriterion doesMessageSatisfyCriterion:] + 368
    6 com.apple.MessageFramework 0x99ee6888 -[MessageRule doesMessageSatisfyCriteria:] + 160
    7 com.apple.MessageFramework 0x99ee65a0 +[MessageRouter putRulesThatWantsToHandleMessage:intoArray:colorRulesOnly:] + 444
    8 com.apple.MessageFramework 0x99ee635c +[MessageRouter colorForMessage:highlightTextUsingColor:] + 96
    9 com.apple.MessageFramework 0x99ed136c -[MessageStore(MessageFrameworkOnly) updateMessages:updateColor:updateNumberOfAttachments:] + 592
    10 com.apple.MessageFramework 0x99ec50b4 -[LibraryStore openSynchronouslyUpdatingMetadata:] + 448
    11 com.apple.mail 0x000a2f48 0x1000 + 663368
    12 libobjc.A.dylib 0x90a431f4 objc_msgSendv + 180
    13 com.apple.Foundation 0x9293fc88 -[NSInvocation invoke] + 944
    14 com.apple.MessageFramework 0x99ebb800 -[MonitoredInvocation invoke] + 144
    15 com.apple.MessageFramework 0x99ec4e80 -[InvocationQueue _drainQueue] + 416
    16 com.apple.Foundation 0x92944194 forkThreadForFunction + 108
    17 libSystem.B.dylib 0x9002bc28 pthreadbody + 96
    Thread 14:
    0 libSystem.B.dylib 0x9002c2e8 semaphorewait_signaltrap + 8
    1 libSystem.B.dylib 0x90001b30 pthreadmutexlock + 472
    2 ...apple.AddressBook.framework 0x94c9feec -[ABAddressBook typeOfProperty:forTable:] + 48
    3 ...apple.AddressBook.framework 0x94ca3124 -[ABSearchElementMatch initWithProperty:label:key:value:searchPeople:searchSubscribed:comparison:] + 260
    4 ...apple.AddressBook.framework 0x94ca300c -[ABSearchElementMatch initWithProperty:label:key:value:searchPeople:comparison:] + 36
    5 ...apple.AddressBook.framework 0x94cd35dc +[ABGroup searchElementForProperty:label:key:value:comparison:] + 96
    6 com.apple.MessageFramework 0x99f0ef18 -[MailAddressManager groupsMatchingString:] + 152
    7 com.apple.MessageFramework 0x99f0ed60 -[MailAddressManager expandPrivateAliases:] + 192
    8 com.apple.mail 0x0006c538 0x1000 + 439608
    9 com.apple.mail 0x0006bcec 0x1000 + 437484
    10 com.apple.mail 0x000a301c 0x1000 + 663580
    11 libobjc.A.dylib 0x90a431f4 objc_msgSendv + 180
    12 com.apple.Foundation 0x9293fc88 -[NSInvocation invoke] + 944
    13 com.apple.MessageFramework 0x99ebb800 -[MonitoredInvocation invoke] + 144
    14 com.apple.MessageFramework 0x99ec4e80 -[InvocationQueue _drainQueue] + 416
    15 com.apple.Foundation 0x92944194 forkThreadForFunction + 108
    16 libSystem.B.dylib 0x9002bc28 pthreadbody + 96
    Thread 13 crashed with PPC Thread State 64:
    srr0: 0x00000000907bd088 srr1: 0x000000000000f030 vrsave: 0x0000000000000000
    cr: 0x24404242 xer: 0x0000000000000006 lr: 0x00000000907bd05c ctr: 0x00000000907ce17c
    r0: 0x00000000a07b9674 r1: 0x00000000f05998f0 r2: 0x00000000a07b9274 r3: 0x0000000000000000
    r4: 0x0000000000000000 r5: 0x0000000000000000 r6: 0x0000000000000019 r7: 0x0000000000000021
    r8: 0x0000000062726963 r9: 0x000000000000001c r10: 0x0000000000000019 r11: 0x0000000000000000
    r12: 0x0000000000000019 r13: 0x0000000000000001 r14: 0x0000000007d07910 r15: 0x0000000000000000
    r16: 0x0000000000000000 r17: 0x0000000000000001 r18: 0x0000000000000000 r19: 0x0000000000000021
    r20: 0x00000000a9eb63e4 r21: 0x000000000046e2e0 r22: 0x0000000000000000 r23: 0x0000000000000004
    r24: 0x0000000000000001 r25: 0x0000000000000000 r26: 0x0000000000000000 r27: 0x0000000000000000
    r28: 0x0000000000000000 r29: 0x00000000f0599ac0 r30: 0x0000000000000000 r31: 0x00000000907bd05c
    G4 - MacBook Mac OS X (10.4.7) Dual 1 GHz PowerPC G4/1 MB L3 cache per proces/ 1.24 GB DDR SDRAM, MacBook 1.83

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