Project Files Not Deleted From Server

Thank you in advance if you can help.
Application: Robohelp6/Server6 and earlier versions. Don't
know about 7 or 8.
Output: Webhelp Pro
Background: Whenever I delete a topic from the publisher and
publisher a project to our server, the htm file for that topic is
not deleted. I started calling them "ghost" files because they
should be dead and gone. Some users access these files following a
direct URL hence providing them with outdated information. They
don't normally appear in the application search results but
hyperlinks to them work until the file is removed.
I've tried different publishing options to get them removed.
Check for delete files and republish entire project. The only way I
found to get rid of them is to delete the file from the server
manually. Another option is to delete the project from the server
and republish everything.
Question: Can anyone explain what is going on and if there is
something I can to make sure they are automatically deleted when
publishing.

Welcome to our community, David
I don't believe anything in RoboHelp publishing will actually
ever delete files. It's my experience that any file that needs to
be removed from the server has to be accomplished manually.
So I know this calls into question what exactly does the
option "Check for deleted files" actually DO?" Am I right?
Here's the deal. Upon publishing, a list is created. The
first round takes longest as it is also creating the list. When you
publish again, files are compared to the list.
Need updating? Nope. Skip it and move on.
Need updating? Yes. Copy and replace the file.
The option to check for deleted files slows the process. The
process then becomes:
Need updating? Nope. Does it still exist on server? Yes. Skip
it and move on.
Need updating? Yes. Copy and replace the file.
Need updating? Nope. Does it still exist on server? Nope.
Copy the file and move on.
Hopefully that helps you better understand what is happening.
Cheers... Rick

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