Project Manager error

Hi, I tried using Project Manager for the first time to archive a project. I chose the option to save all files. Wanted to archive to an external drive, via eSata. I tried to archive several times, but each time got a very generic error message that said, "Unknown error during project manager..." I finally just dragged and dropped the project folder onto the external drive and it copied just fine. I'm wondering if anyone has some ideas as to what could cause the error in Project Manager. I'm on Windows 7 Professional, 64-bit, i7-960, using CS5. Thanks.

Hi, Rich.
I don't have a solution yet. When I couldn't make Project Manager work, I just dragged and dropped my whole project file onto my archive drive. Next time I need to archive a project, I'll see if any of the advice I received on the forum helps. If it does, I'll let you know.
Cheers, Steve
Steve Pender
Writer/Producer/Director
Pender Productions
520.743.4090
[email protected]
www.penderproductions.com
http://www.linkedin.com/in/stevepender

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Project Manager error--copy & collect

We are trying to collect files & copy to new location through Project Manager in PPro CS5. We exclude unused clips and made sure the destination has plenty of free space.
On 3 separate projects on 2 different Windows 7 machines, we have the same problem. It starts working, then eventually gives us an error "An unknown error occurred during the Project Manager operation. Please save your project and retry the operation." We've tried saving to a different destination, closing PPro, opening and trying again---all with the same result. It consistently gives us the error, but seems to give us the error at different progress points.
I've seen other posts that mention similar problems and solutions, but since this is happening to us across multiple machines and projects it appears that ours is a different problem. Our projects are fairly simple, no major effects, just some .mts, .m2t, and jpeg files. This process used to work for us without a problem. Please advise.

In practice, if you have moved several files from location A to location B, when you open the project, Premiere throws up a dialogue box asking for the location of one of the files. If you locate that file, Premiere automatically links to all the rest of the files you moved to B.
There is also a useful little check box in the dialogue box, which if ticked shows only exact file name matches. This did not always work in CS4, but seems fine in CS5.
It is better to do the re-linking at this stage because if you do not, once the project is open, you have to re-link each asset individually, which is a pain.
In the days of SD, with avis and much smaller hard dirives, the crate a trimmed project function was useful as you could save only those parts of captured clips that you needed, but with the more highly compressed mpeg etc files, Premiere no longer trims the captured video, but merely copies the entire file to a new location, as far as I can see.

Project Manager Errors

Lately whenever I try to create a trimmed project using Project Manager, I get a message that "Project Manager has encountered an unknown error." Do you have any idea as to the cause of this? Thanks.

Thank you, Eddie. That was a big help, although in an indirect way. The post you directed me to clued me in to the possibility that the problem might be PM's inability to handle a particular clip. I start most of my projects from a template and then save the project under a new name. Right around the time I started having problems using PM, I had added a new clip (an After Effects composition) to the template. So I tried deleting that, and voila! Thanks again.

Error in Interfacing Project Invoices to AR - No Active Project Manager

I am getting an error while transferring a projects invoice to AR.
I am running concurrent program 'PRC: Interface Invoices to Receivables' program from a responsibility that was created as per the client project security requirements.
The output gives an error message - 'No Active Project Manager Found'.
Note:
- The project manager is active on the project.
- The person record of the project manager is active with an active HR assignment.
- The project manager role is not end dated.
When I run this same program from the standard Project Implementation Super User responsibility for the same project, the invoice gets interfaced to Receivables without any error.
Why does this happen ?
Is this concurrent program dependent on any menu / function / profile option ? If so, which one ?
Regards,
Prakash

Hi Prakesh,
Were you able to generate Invoice and AR Invoice Number in PJB?
Try run Oracle Projects Invoice Data Collection Test n Oracle Projects (PA): Security Health Check
check.
Regards
Raghavender K

Premiere cs6 unknown error during the project manager operation

It appears this is an ongoing issue that needs to be addressed by Adobe.
I remember back in CS3 this was an issue and it still appears to be unresolved. I'm using a Windows 7, HP Z workstation with Quadro FX graphics card, plenty of Ram, with an efficient RAID system. I need to provide a complete project (with files folder & assets in a central folder - maybe even trimmed assets) to my clients. The Project Manager create Trimmed Project continually fails, as well as Collect files and Copy to New Location. Following the Adobe instructions, no screensaver, turn off Premiere Autosave, don't use other programs that will impact machine usage - the results are still the same - unknown error - PLEASE ADDRESS THIS ISSUE ADOBE ! ! ! ! So my question is, When will Adobe address this issue?

This forum is mostly other users, with a "few" Adobe employees
You may need to contact Adobe directly... if some other user does not have a solution
Adobe contact information - http://helpx.adobe.com/contact.html

Premiere Pro CS6 Project Manager gives error & will not manage project - OS X Lion 10.7.5

Premiere CS6 project manager reports an error and will not manage my project. I have tried several times with both "Create New Trimmed Project" and " Collect Files and Copy to New Location". I have also tried to manage the project with options checked and unchecked (Include Preview Files, Include Audio Conform Files, Rename Media Files to Match Clip Names). Every time I try to manage the project, the process takes a few hours and then gives an error asking me to try again.
The project is 90 minutes long and uses multiple footage formats:
Sony FS100
Sony NEX7
Sony NEX-5n
Canon C300
Canon 5DmkII
Panazonic HVX200
My computer is:
Processor 2 x 2.66 GHz 6-Core Intel Xeon
Memory 12 GB 1333 MHz DDR3
Graphics ATI Radeon HD 5770 1024 MB
Software Mac OS X Lion 10.7.5 (11G63)
Is this a bug, or are there specific things I can do to troubleshoot the problem? I have read of issues with AVCHD. I have confirmed all of my AVCHD folders are intact. Any other Ideas?
THANKS!

I have this same problem on a Mac with CS6. I was simple trying to archive a project using the "collect files" option. After five or six hours of troubleshooting (Thanks Adobe) I have narrowed it down to MXF clips that came over in a Final Cut EDL (Projects created in PP with MXF files seem to be fine). In other words, as I was transitioning from FCP to Premiere Pro, I sent four or five projects out of FCP as an EDL, opened them in PP and continued to edit. It seemed to work really well until I attempted to archive my media. If there was a single raw MXF file in the timeline (Not the project panel for some reason) the Project Manager would give me the standard error:"An unknown error occurred during the Project Manager operation. Please save your project and retry the operation.".
I have found two solutions that seem to work, both of which are a pain in the ax.
Option 1: Save the original project file only to an archive folder. Then delete all the old timelines from the project, and save the project with a new name. Create a new timeline and just drag all the raw video and audio into it. (Project Manager needs a timeline of some sort to archive) Then use the Project Manager to archive the modified project. If I need the project in the future, I'll need to open the original PP project and relink all the media from the archived "media only" project folder.
Unbelievably, if you were to take this route and then re-edit the project in the future, it looks like you would run up against the same archiving issue AGAIN next time (At least using CS6). You'd have to go through all the steps above to archive it a second time. Depending on the size of your project, you may want to take option 2 and get the pain over with once-and-for-all.
Option 2: If you only have a couple of MXF files in the timeline (in my case I had mostly renders from AE by the time I was done and THAT raw project had archived in AE just fine) you can export the raw MXF files to another format, then replace the media in your project panel. Finally, use the Project Manager to archive the project like you should have been able to in the first place if Adobe had written the code well in the first place!

Project Manager plugin missing error message

When opening documents InDesign CS 3 (5.0.3), I get an error message advising that the document uses the Project Manager plugin, which is "missing." These documents were created in a previous version of InDesign (probably CS1).
Upon saving changes, I get this error message and am required to overwrite the existing document every time.
Some of the images in the document may have been created by a previous user in a CAD program, which is what this plugin seems to relate to (from what I can discern from the limited info I've found online).
All images, however, appear to be either TIF, EPS or AI. There are no DWG images that I can see, though some of the EPS images may have been exported from CAD.
I've been unable to find the Project Manager plugin online. Does anyone know where I can find it -- or, if not, how I can disable the use of the plugin in these InDesign documents (and/or images placed therein)?
I'm running Mac OSX 10.5.4 on a new iMac.
Thanks!
Jim

Open the file in CS3 and then export it back out as INX. Open the INX
file to continue working.
Bob

Error Message: Project Manager has run out of Memory

Hi there
So. I’m running Logic Pro on a Mac Pro and a Mac Book. No problem with it on the Mac Pro, but get this error message every time I open Logic on the Mac Book:
Project Manager has run out of memory.
The Mac Book has 1GB 667 MHz DDR2 SDRAM and 43 GB Hard drive space available.
Can you help?
Kind regards
Tim Arnold

Ah yes, good old Project Manager. There are plenty of times when it causes more problems than it solves.
You might try deleting the following folder:
User/Library/Preferences/Logic/PM Data
If you use Project Manager, it's easy enough to rebuild the table. If you don't then don't worry - just delete it. By the way, if you're into Project Manager or would like to know more, go to the website of the perhaps the most generous man in the Logic world, Edgar Rothermich and grab some of his user manuals.
http://homepage.mac.com/edgarrothermich/Manuals.html
Pete

"unexpected error" when w export a film from Adobe CS6 Project manager? Help?

When trying to copy over a production via Project manager to another drive the system seems to be exporting the media etc and at the very end it says "Unexpected Error. Save yoru file and retry." We've done this several times and been on the phone with tech support for eleven hours and no joy.
Anyone have any ideas? We are on 6.01 and this is still a buggy program.

Yes,
I am producing TV shows for FOX TV in LA. We completed editing a 30 minute special for local broadcast. We need to get the piece off of our machine in the contract studio and over to sound so that we can do a sound EQ. I am using the following process.
Project Manager> Source is the film sequence with a small animation piece> Collect files and copy to a new location (our esternal media/show drive) Includes all files The project size is 125 GB. and resulting project size calculates at 125 Gb.
We next select OK and the project manager seems to be copying the project to a new location. It takes about 30 minutes and when the time bar reaches 98% it cashes. We get a diaglouge that says "an unexpected error has occured please save and try again."
We have spent hours on the phone with tech support and gone through a number of ideas inclduing checking for Microsoft conflicts etc. No joy. The machine this is on is not a server. It's a Dell on Windows 7 running 16GB of RAM but no Cuda card.
We have deadline to meet and this is not helping. If we can;t do this here we will recut the show in FCP on the MAC. I prefer Premiere but at least FCP works.
Please advise and thank you.

P3 Project Manager Crashing with EBDClient error, when refreshing (F5)

My company has 3 sql databases for Prima on a server; 2 are approximately 1.5GB, and the third is just over 2GB
We have 5 client machines (xp sp3 32bit), that use the following setup:
P3 Project Manager version 5 (no service packs installed, but have tried sp1-3 on my machine with the same error)
oracle client 9.2 with tnsnames pointing to the sql server with the prima databases
each machine has 2GB memory with a 3-4GB pagefile
I do not have issues refreshing the other smaller databases.
both the client and server do not take a significant hit on resources while refreshing.
both the server and client are not reporting any errors under event viewer.
they all receive the following error when refreshing (F5) while logged in the third and largest database:
Message (Tab)
Application exception
type: EDBClient
Event code: IMFTO-3501-8
Description: Insufficient memory for this operation
Context (tab)
app title: primavera project management
exe: pm.exe
object: tmainmenu
context:
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     2. tfrmmain.actrefreshExecute
     3. tfrmmain.actProjectActivitiesExecute
     4. tfrmmain.actProjectsExecute
     5. tfrmmain.actProjectsActivitiesExecute
     6. tfrmmain.actProjectWBSExecute
     7. tfrmmain.actProjectActivitiesExecute
Evironment (tab)
Components
=============
ORI: ORI Win32 #
ORI/DB: PMDB,0500.0024.0001.0002
IMG: IMG win32 #1000
SYS INFO
=============
username: "user's name" Hostname: "their computer name"
OS version:     winNT 5.1, build 2600, SP3

...\OracleBI\web\catalogmanager\catalogmanager.ini
-vmargs
-Xmx1024M
-Djava.library.path=E:\OracleBI\web\bin
-Declipse.noRegistryCache=true
amend---------------------------------------------------------
-vmargs
-Xmx512M
-Djava.library.path=E:\OracleBI\web\bin
-Declipse.noRegistryCache=true

Project manager trimmed project error

I am using Premiere CS5, and when I go to project manager and try to "Create New Trimmed Project" it starts and then I get following error:
"There was a problem copying or trimming the following \\....\..file loaction. Plase make sure you have enough disk space and that you have the correct user privileges to complete the operation."
I have enough space on all of my HDDs, and also tried opening premiere as administrator.
I tried this with 2 different projects and the fact is that error comes up with .MOV files that were rendered from after effects.
Thank you for help

Hi, Rich.
I don't have a solution yet. When I couldn't make Project Manager work, I just dragged and dropped my whole project file onto my archive drive. Next time I need to archive a project, I'll see if any of the advice I received on the forum helps. If it does, I'll let you know.
Cheers, Steve
Steve Pender
Writer/Producer/Director
Pender Productions
520.743.4090
[email protected]
www.penderproductions.com
http://www.linkedin.com/in/stevepender

Project manager has been throwing errors since v 7.0.0

I'm editing on mac book pro with os x 10.9.4. Using 8.0.1 (21) build.
I'm editing prores4k HQ 422 footage.
It is from the bl*ck magic 4k production camera.
I also have proRess 422 footage inside the sequence that was exported from after effects.
When I go into Project Manager and try to trim or copy the program starts and stops and says an unexpected error has occurred.
why? btw, this bug has been around since 7.0.0 build.
silly me thought by getting the latest version it would have fixed the problem.
I'm done editing and I need to archive.

I got trim to new project to work. Here's what I did.
I FIRST went to edit>remove unused footage
and THEN I went into project manager.
my footage is on an external drive and so I also told project manager to use the internal drive.

Can't open project after rebuilding Folders in Project Manager

I had a corrupted project so I renamed the cpd file. A lot of Folders in Project Manager were lost, so I recreated the folders and imported all the topics back in. I added one last Folder back in and RH was having a problem with it (I didn't write down the error message). It booted me out. Subsequent attempts to reopen this Project are unfruitful. The message I get is that a certain folder (not the same one I was adding) will be added back in and needs to be properly deleted from Project Manager. (I had renamed that Folder, but I did it inside of Project Manager.)
Thoughts?
Thanks.

Please see the announcement at http://forums.adobe.com/community/robohelp/robohelp_html
See www.grainge.org for RoboHelp and Authoring tips
Follow me @petergrainge

Unable to Open Project Site Access Denied Issue (Project Manager)

Hi
We got an issue that one project manager is having 12 projects, in that she can able to view 5 projects-- project sites but remaining 7 projects --- she is not able to open the project site (access denied) error is throwing when she try to open.
She is the project manager of the 12 projects and having project manager permissions on the project sites.
Please suggest any solution for this.
Geeth If you feel that the answer which i gave you is Helpful please select it as Answer/helpful.

I believe I've found the fix for this issue. After opening a ticket with MS support and not getting anywhere with this issue I decided to do an in-depth review of all the Project and SharePoint 2013 CU's starting with December 2013 to September 2014.
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I informed him that I also found a second hotfix pertaining to the same issue released August 2014, apparently the first hotfix in July didn't totally resolve the issue and a second hotfix was released. He was adamant that this would not resolve
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CU which included the hotfixes from July and August. Apparently he didn't see the flaw in his logic.
I decided to install the September CU on our test farm. Low and behold that fixed the problem, even though MS support stated the hotfix was not relevant to our issue. I learned a long time ago to take MS support comments as suggestions instead
of gospel truth, this isn't the first time they have confidently given me erroneous information.
We are currently doing further testing to verify that this CU didn't break something else. Unfortunately these rollups are not GA and Microsoft is very clear that you should only install them if the hotfixes pertain directly to your issue.
Finding the hotfixes was a chore as Microsoft loves to create multiple KB's for the same thing and then nest (bury) them so you have to dig through four or five KB's to find the relevant fix. I'll save you the trouble and list them below.
Watch the
September CU Webcast Brian Smith and team go into depth explaining why this issue has been happening and how they fixed it.
September 2014 CU http://support.microsoft.com/kb/2882990 (the one I installed)
August 2014 CU https://support.microsoft.com/kb/2989078
August Project site sync hotfix
https://support2.microsoft.com/kb/2883083
July 2014 CU http://support.microsoft.com/kb/2882990
July Project Site Sync hotfix http://support2.microsoft.com/kb/2882995
Microsoft Project Server Blog
http://blogs.technet.com/b/projectsupport/ (I find this to be more helpful than the TechNet site)
Frank Miranda Florida Hospital MIS

Unable to open Project management reports

Hi,
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Hi,
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