Project Online Setup Support Required

Hello,
We are a Microsoft Tier One Cloud Partner. We have a client that wishes to deploy Microsoft Project Online and needs support for the deployment. What options can we provide them for helping them setup and configure Project Online?
Thank you,
Stephen

Hi Stephen,
I'd suggest either to ask your MS sales representative to introduce you to an Project consultation firm, or you can start from
pinpoint to find a Project Partner close to you.
Hope this helps,
Guillaume Rouyre, MBA, MVP, P-Seller |

Similar Messages

Status Reports - Project Online 2013

Hey folks,
Does Project Online 2013 support Status Reports?
On the PWA > Status Report page, I can not seem to find where I could click to add/ configure a status report.
\Spiro Theopoulos PMP, MCITP. Montreal, QC (Canada)

Hi,
when you click into a titel line, ribbon will be displayed.
Does that work?
Regards
Barbara
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an appropriate solution faster. Thanks for your support!

Unable to connect Project Professional 2010 to Project online (PWA Cloud)..

Greetings!
we are getting following error when connecting a Project Professional 2010 - local desktop thick client to a PWA (Project online) cloud environment. I have an admin access to the system..
<detail><errinfo><general><class name="ActiveCacheUnsupportedProjectProfessionalVersion"><error id="12015" name="ActiveCacheUnsupportedProjectProfessionalVersion"
uid="7babc462-4923-e411-890f-00155dc21b2c" version="14.0.4751.1000"/></class></general></errinfo></detail>
Can someone please help? Unfortunately, I am new to the Project online setup..
Best Regards...
stct

Hello,
Unfortunately Project Professional 2010 will not connect to Project Online / Project Server 2013. You will need to use Project Professional 2013 to connect to Project Online / Project Server 2013. Project Pro 2010 will only connect to Project Server 2010.
Paul
Paul Mather | Twitter |
http://pwmather.wordpress.com | CPS

Project Online Permissions

Hi!!!
I am new to Project Online. So far, I have created many users (Project Lite) and (1) Project Manager (Project Full).
The PM can create Projects and share them with other users. The problem is when the PM wants to grant Access to other users, the team member can´t edit or make any changes to the Project.
In summary, I have some sort of problem with permissions. Can you please give me some guidelines on how to setup a basic level of permissions so the PM can grant access to other users (team members).
Thanks for your support!
Ignacio

Hi Isa,
In order for the team members to update task progress, they have to be assigned on tasks by the PM. Once the project PUBLISHED (and not only saved), the team members will see the assignments in their task or timesheet page.
Hope this helps,
Guillaume Rouyre, MBA, MCP, MCTS |

Project Online - Schedule PDP disappearing for some Project Owners and Project Server Administrators Group

Current Project Online environment is currently setup with Project Server Permissions Mode. All projects follow a customized workflow that enables Schedule PDP on Planning Phase/Stage, among other rules. For some users the workflow and
expected PDPs are working fine, but for other the Schedule PDP just disappears under unknown conditions, even if they are part of the Administrators Group. Has anyone come across these behaviour?
Saludos!

As you said they belongs to Admin group it means they have required permission still double check the permission assigned to the users.
Also ask those users to try to log in form different system then check is issue is occurring.
If this issue is occurring for few users then this may be because of Browser. check the following :
1. Open IE then internet options --> Security --> Trusted Site and add your PWA site. then check
2. If still issue is occurring then click on F12 button then select browser mode as IE 9 then check.
kirtesh

Project Online Resource Plan issues_Many

I am trying to setup a client that only wants to use Project Server for portfolio planning and analysis. In this scenario they only want to assign generic resources (remember, no detail plans...only high level), and want to use the resource plan. Sounds
simple, but I am finding a lot of issues with this scenario, primarily with resources plan.
1. The resource plan seems to be checked out with no way to check it in other than through the force check-in. On occasion it seems to get checked in but I can't figure out the steps. I've tried with and without editing and publishing the
project itself with no avail. Sometimes the Publish option is still available (but I assume it wouldn't be if someone else checked it out) but sometimes it is greyed out.
2. I can't assign capacity to a generic resource and use it in Portfolio Analysis. This seems to be a feature that in my opinion was poorly conceived, but I'll leave out the details of this rant.
3. and biggest issue which is definitely a bug and show-stopper. Changing the date rage of an existing resource plan doesn't change the resource demand for a date range that was cut from the original. I can back the start date or extend the end date,
but cannot move the start date or end date in. What happens is that the grid changes just fine but the resource date range along with the demand for that time no longer in play still show up as project demand.
I added this to the Project Online forum but all of this behavior is the same with Project Server 2013. Nothing I could see in the forums. Is this a new bug or can there maybe be a fix on the way? Any comment or update would be greatly
appreciated.
Thanks...
Larry Christofaro, PMP, MCITP

msayani2 --
Firstly, all of your people and machines need to b entered in the Enterprise Resource Pool. For each of the machines you list, enter a Max. Units value that represents 100% multiplied by the number of machines you have. For example, if you have
three road graders, you would enter 300% in the Max. Units column for a Road Grader resource.
Next, you will need to build enterprise projects, add the required people and machines as team members in the project, assign the resources to each task as needed, and then save and publish each enterprise project.
To see how the workload is distributed for your resources, navigate to the Resource Center page and select the resources whose assignments and availability you want to study. At the right end of the Resources ribbon, click the Resource Availability
button. On the Resource Availability, select the time range you want to use and you can then see the availability of your selected resources. You can also click the Resource Assignments button to study how the resources are being used on tasks
across all projects in Project Server.
Hope this helps.
Dale A. Howard [MVP]

Importing existing project to Project Online

Hello, my company recently purchased Project Online to add to our existing Office 365 environment.
From the Project Web App home page, I would like to use the Create or Import projects tile to add an existing .mpp project file that I have uploaded to my SkyDrive to Project Online, and manage this project from the Project Web app.
However, I cannot figure out how to do this or if it is even possible. The tile itself says "Create new or import from Sharepoint sites and project files.". To import an existing project you're then referred to this site: http://office.microsoft.com/en-us/project-server-help/more-ways-to-create-or-import-projects-HA102923810.aspx.
On that site the only listed ways of importing an existing project are to import a Sharepoint task list (not what I want) or by connecting your local Project Pro to Project Online and publishing the project.
Importing or uploading an existing project file directly to Project Online would seem to be a fundamental basic usage of Project Online. Do I really need to also purchase Project Professional in order to import existing project files to Project Online?
Thanks

Project Online cannot read mpp files, hence the reason for requiring Project Professional 2013 if you want to import these into Project Online - even if you only want to manage them via Project Web App from then on.
If you've not got Project 2013 Pro, you could cut and paste the existing task list from Project into a SharePoint list, and create the project from there.
The way forward will depend on the complexity of your schedules, remember that PWA does not have all of the capability of MS Project 2013
Ben Howard [MVP] blog |
web

VS 2010 Pro "Other Project Types" / "Setup and Deployment": No items found

Hello,
I have VS 2010 Pro Version 10.0.40219.1 SP1 Rel. I have developed a VB.Net application and would like to deploy it. When I try to add a setup project to the solution, I get "No items found" where a list of project types should be in the "Add New Project"
dialog, "Installed Templates", "Other Project Types", "Setup and Deployment". Shouldn't the Pro version have those templates installed? If so, can I copy them from somewhere? I noticed that "Database" and "Test Projects" also have empty lists. There are lots
of templates available for the various languages.
I tried to modify the VS 2010 installation by adding support for SharePoint, but that did not help. Do I have to uninstall, reboot, and re-install? It's so cumbersome considering that I would need to redo the updates as well.
OS is Win 7 Pro, processor is Intel E8400.
Thanks!
r4

Hi robertrackl,
Thanks for your post.
The Setup Project template is located in: Installed Templates >> Other Project Types >> Setup and Deployment >> Visual Studio Installer. Would you please check if the templates exists in this path?
If not, you can follow the steps below to reset your Visual Studio templates:
Please open Windows Explorer, and navigate to <Visual Studio Installation Path>\Common7\IDE
(by default is C:\Program Files \Microsoft Visual Studio 10.0\Common7\IDE);
Delete the ItemTemplatesCache, ProjectTemplatesCache
folder;
Open Visual Studio Command Prompt (2010) under Start menu -> All Programs -> Microsoft Visual Studio 2010 -> Visual Studio Tools (run it with Administrator privilege: right-click the program -> Run as administrator);
Run the devenv /InstallVSTemplates switch;
Run the devenv /Setup switch.
If you have any concerns, please feel free to let me know.
Best Regards,
Andrew Wu [MSFT]
MSDN Community Support | Feedback to us
Get or Request Code Sample from Microsoft
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

Odata Connection Refresh Error while using excel web app - Project Online 2013

Hello All,
I am trying to work with odata reporting on project online 2013. I am not using MS Excel client, I open any of the available default report in excel online. when i try to refresh data connection from data tab. it's giving me an error
as show below
screen..
I have already enabled "PWA for excel web app refresh" feature.
Following the blog instructions and microsoft support, i have tried to grant permission to
AppId= 00000009-0000-0000-c000-000000000000
And In the Permission Request XML field, copy and paste the following XML:
<AppPermissionRequests>
    <AppPermissionRequest Scope = "http://sharepoint/projectserver/reporting"
Right="Read">
    </AppPermissionRequest>
    <AppPermissionRequest Scope = "http://sharepoint/content/tenant"
Right="FullControl">
    </AppPermissionRequest>
</AppPermissionRequests>
Now, According to the microsoft, it should show Microsoft.Azure.Azureservices as Title but as per below screen shot it shows Power BI Reporting and Analytics..
title.<o:p></o:p>
However, i click on ok button and check that the permission has been granted. i can see Microsoft Power BI reporting and analytics in the app permissions.
I again go to my BI reporting, open my report in excel online and refresh the data connection and nothing changed. It's giving me the same error.
I hope that i am able to narrate my problem. Please tell me, What i am missing here...
sandeep

Ok, why did manually add / update the permission XML? Do you get this error for new Excel based reports? Test creating a new one, example here:
http://pwmather.wordpress.com/2013/08/01/projectserver-projectonline-highlight-report-example-ps2013-sp2013-excel-bi-office/
http://pwmather.wordpress.com/2013/09/16/projectserver-projectonline-example-report-ps2013-sp2013-office365-bi-excel-powerpivot/
http://pwmather.wordpress.com/2014/07/17/getting-started-with-projectonline-part-9-ps2013-office365-project-ppm-sharepointonline-pm-sp2013/
Paul
Paul Mather | Twitter |
http://pwmather.wordpress.com | CPS

Any beginners' guide to Project Online?

Hi all,
My company has recently subscribed to Office 365 Pro and Project Online was included in the package. From what I can tell, Project Online is a really powerful tool that can be useful in many situations. As someone who has zero experience or exposure
to Microsoft Project or Project Online, I find it extremely challenging to use it. Thus, I would appreciate your help in pointing me to the right direction in my attempt to learn how to use Project Online. Are there any books that I can refer to get started
(some sort of beginners' guide would be really useful)?
Thanks for your help.

Hello,
There are lots of really good books and blogs out there. Some links are below.
A series I wrote myself:
http://pwmather.wordpress.com/2014/07/22/getting-started-with-projectonline-round-up-ps2013-office365-project-ppm-sharepointonline-pm-sp2013/
From Microsoft:
https://support.office.com/client/Get-started-with-Project-Online-e3e5f64f-ada5-4f9d-a578-130b2d4e5f11
See how you get on with those plus use your favourite search engine - you will find lots!
Paul
Paul Mather | Twitter |
http://pwmather.wordpress.com | CPS |
MVP | Downloads

Project Online 2013 Licenses/Subscription

I am actually new to the Project Online 2013 ( not the project server ) So have a question regarding the correct subscription for my users.
A bit background, we are trying to implement a Project Portfolio Management solution at our organization and we are researching to see if Project Online is a good fit.
I currently brought Project Online with Project Pro for Office 365
which has the following licenses
1) Project Pro for Office 365
2) Project Online
3) Office Online
4) SharePoint Online ( plan 2)
I got 4 user licenses for the above subscription where the Users have access to PWA and can create projects and do stuff.
We are planning on implementing it as an integration of SharePoint Online & Project. So now we are having our other team members who not PM's or Portfolio Managers who needs access and I am not sure what license to buy for them.
1) SharePoint Online (Stand alone) : If they will be just working on the project sites / Team sites Do I need to get SharePoint Online Subscription so that they can have access to the tasks.
2) Project Lite : If I get this license will my team members be able to access the PWA and even the SharePoint online sites, Will it cover both the options of Enterprise Project Types & SharePoint Task List Project Types.
I think I should go with option 2 of buying Project Lite for my Team Members but wanted to make sure if this is the right Subscription to buy.
Can anyone help me with this?? I tried contacting Microsoft Support through phone but they weren't able to help me or they created a ticket and I am waiting on their specialist to contact me.
But any help is appreciated. Thanks

Hello,
For the Team Members to access the Project Sites and certain pages in PWA (Timesheets / Tasks etc.) the Project Lite license will be fine. See the links below for details:
http://office.microsoft.com/en-us/project/project-lite-project-software-for-team-members-FX104310999.aspx
http://office.microsoft.com/en-us/office365-project-online-help/what-can-team-members-do-in-project-online-HA104220591.aspx
http://technet.microsoft.com/en-gb/library/project-online-service-description.aspx
Paul
Paul Mather | Twitter |
http://pwmather.wordpress.com | CPS

Project Online Time Zone Settings Issues

We just start use Project Online for our project management. We set the SharePoint Online > Site Settings >
Regional Settings to "(UTC +08:00) Kuala Lumpur, Singapore" and we are confirm that our host located either in Singapore or Hong Kong. However, we found that the date and time display in the check-out/in
project message, in the PDP-Workflow Status page, task submission, and the Administration Settings that has time references are different with our timezone.
We sent Service Request to Microsoft Support and we been advised to wait for the next version of Project Online. To avoid the confuse happen to our Project Team, we have to set the Regional Settings back to "(UTC -08:00) Pacific Time (US and
Canada)". However, this is 16 hours different
in our region!
We all know that time is very important in a project management and reporting. We have >30 on-going projects in the Project Online and some of them are estimate to take years to complete.
Therefore, anybody faced this issue and appreciate it if you could give us any advice or sharing any workaround here. Thank you in advance.

Hi Paul,
Is the timezone mismatch only present in the checkout/check-in notification displayed on the PDPs?
Thanks,
Roland
Hi Roland,
I noticed it happen in:-
"Entry Date" and "Completion Date" for PDP - WorkflowStageStatus in the All Workflow Stage list. (if you are using Enterprise Project)
Check-out/Check-in notification displayed in PDP - Schedule, and some columns' datetime value in the Schedule.
Synchronization date and time that displayed in PWA Settings - Manage User Sync Settings. (if you are using Project Permission Mode)
Task Submission date and time.
~Kim

Project Online Resource Management

We will be using project online for Resource Management - managing the workload on many machines - and do this function across the team collaboratively.
I was wondering how resources are managed in Project online. After loading tasks on my resources/machines , I need to be able to see/view how much workload is distributed on these resources/machines and if I can assign a pending task to the resource or shuffle
the work around.
I would like to use 2 project pro and 2 project lite licenses to manage resources/machines.

msayani2 --
Firstly, all of your people and machines need to b entered in the Enterprise Resource Pool. For each of the machines you list, enter a Max. Units value that represents 100% multiplied by the number of machines you have. For example, if you have
three road graders, you would enter 300% in the Max. Units column for a Road Grader resource.
Next, you will need to build enterprise projects, add the required people and machines as team members in the project, assign the resources to each task as needed, and then save and publish each enterprise project.
To see how the workload is distributed for your resources, navigate to the Resource Center page and select the resources whose assignments and availability you want to study. At the right end of the Resources ribbon, click the Resource Availability
button. On the Resource Availability, select the time range you want to use and you can then see the availability of your selected resources. You can also click the Resource Assignments button to study how the resources are being used on tasks
across all projects in Project Server.
Hope this helps.
Dale A. Howard [MVP]

Project Online - Sorry, something went wrong when trying to load PWA

Hi All
When trying to load a Project Online instance (a new deployment in this case), we get the 'Sorry, something went wrong' error message.
I tried to provision another PWA site (PWA2), and the same error occurs.
Anybody seen this?

Hello,
Providing it has provisioned correctly in the SharePoint Site Collection admin page, there isn't a lot you can do other than raise a support ticket via the Office 365 tenant. If these are new blank PWA instances, try switching the permission modes, see if
that helps.
Paul
Paul Mather | Twitter |
http://pwmather.wordpress.com | CPS |
MVP | Downloads

Authentication using CSOM with Project Online

How are we to connect to Project Online with CSOM? All the SDK articles do not include any type of authentication. So if we are trying to use the CSOM to list out projects, and I try to create a credentials object and pass that to the ProjectContext.Credentials,
how would this work with the Project Online solution?
If I try to use the standard network credentials, I get "(403) Forbidden" when I pass in my onmicrosoft.com account and password for credentials. I am the admin on my instance.
So a little help on understanding how to connect remotely to Project Online via CSOM would be great.
Here is a sample PowerShell script I am using. Same result in C# too:
Add-Type -Path 'C:\Sync\Microsoft EPM\Scripts\Microsoft.ProjectServer.Client.dll'
$credentials = Get-Credential "[email protected]"
$pwaPath = "https://bossnunyatest.sharepoint.com/sites/pwa"
$projContext = New-Object Microsoft.ProjectServer.Client.ProjectContext($pwapath)
$projContext.Credentials = $credentials
$projContext.Load($projContext.Projects)
$projContext.ExecuteQuery()
#Receive (403): Forbidden although I am admin
#This works fine against OnPrem
$projContext.Projects|select Id,Name
Thanks,
Kirk

Project Online is a part of SharePoint. Programmatically accessing Project Online uses the procedures that are described in the Office and SharePoint app development SDK; see
Build apps for SharePoint. PowerShell can be used to administer Project Server 2013 (Windows
PowerShell cmdlets for Project Server 2013); I don't know of a way that PowerShell could be used with the CSOM for Project Online.
App development with the CSOM requires Visual Studio 2012 with the Office and SharePoint tools and other client components installed. See
How to: Set up an environment for developing apps for SharePoint on Office 365. The simplest way to start is to create a SharePoint-hosted app; the other app types require using
OAuth. The procedures for Project Online are essentially the same as described in How to: Create a basic SharePoint-hosted app, except you'd provide the URL of your PWA site
instead of the URL for SharePoint, and instead of the SP.ClientContext, you use
$(document).ready(function () {
var projContext = PS.ProjectContext.get_current();
var pwaWeb = projContext.get_web();
... and in the Default.aspx page, set a reference to PS.js, e.g.
<script type="text/javascript" src="/_layouts/15/ps.debug.js"></script>
Jim Corbin [MSFT]

Project Online Setup Support Required

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