Project output from Elements 9 cut in half?

The file from project output from Elements 9 is cut in half.  What do I do.  You can only see the bottom half.

Got it.  Removed KB2803821 and everything is working fine again.  Thank you very much for your help!
Carmen LoParo
Date: Sat, 20 Jul 2013 17:28:26 -0700
From: [email protected]
To: [email protected]
Subject: project output from Elements 9 cut in half?
    Re: project output from Elements 9 cut in half?
    created by A.T. Romano in Premiere Elements - View the full discussion
cloparo1
It is there at the top of the forum
It should look like
http://helpx.adobe.com/premiere-pro/kb/wmv-files-corrupted-import-or.h tml http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-5523906-365234/450-315/Announc ement.jpg
The link in the screenshot will not be active since it is only a screenshot. If you cannot find the Announcement, the link the it gives is
http://helpx.adobe.com/premiere-pro/kb/wmv-files-corrupted-import-or.h tml
But it is there. So, please try again to find it.
The following is a link  many, many recent threads on the problem.
http://forums.adobe.com/message/5522906#5522906
Please let us know if you find the information that you need and that you are OK with solution.
Thank you.
ATR
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