Project Plan for Solman- BPM,Service Desk and CHarm etc
Hi Guys,
if any one have project plan for Solman, Can you please share with me. I have dead line to prepare project plan for service desk, System monitoring ,ChaRM and Diagnostics etc
I appreciate your help.
Thanks,
Hari
Hi Hari,
Could you forward project plan for CHaRM?
Also, if you could help on the following:
How exactly do we integrate with TMS after activating CTS in the maintenance project?
Regards,
Jamuna Nithyanandam
Similar Messages
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How to Setup Service Desk and CHARM in Solu Man 4.0
Hi Gurus
I am New to Solution Manager 4.0 and i want to setup Service Desk and Change Request Management for my client. Any one help me to guide where i can start and after configuring how the functionality of service desk and change request management.
Can anybody send the documents with screen shot how to configure and how it lokks after Configuration.
My client requirement is he wants to make Service desk as a ticketing tool and Charm as Change management tool
Please help me
Piont rewarded for solution
RajeshHello
I have configured Ibase for Charm, i followed spro config info as follows:
Manually Create and Assign the Component Systems asiBase
In this IMG activity, you define the Installed Base (iBase) manually, that is for refreshing existing iBases after solutions have been changed.
An iBase component has to be created for each satellite system from which Service Desk messages will be sent to the SAP Solution Manager system.
For the Value Added Reseller (VAR), it is not absolutely necessary to manually define the iBase at this point. We recommend, however, that you carry out this step so that you have a functioning test scenario.
Activities
1. In transaction Change Installed Base (IB52), choose iBase No. 1 (SOL_MAN_DATA_REP).
2. Create under the IBase Header (SOL_MAN_DATA_REP) an IBase component, for example the SAP component system (SAP WEB AS) or use an existing one.
3. To assign the systems as iBase components, go to the Text item tab.
Three components are included in the standard package.
4. Add all the satellite systems as text items to the table:
Column Short text: Description of the system
Column Identification: System ID, installation number, client
5. Save.
After changes have been made to a solution, repeat these steps to update system landscape data for iBase.
Note:
Every system is only listed once in the iBases. That means a system is not listed in an iBase if it has been listed in another iBase before.
If the identification is not entered correctly, the system cannot correctly identify the component from the incoming Service Desk message.
Its really good and I have set up the config in that way only.
If useful reward the points.
Thanks
Regards
Sharmishtha -
Documents for service desk and solman diagnostic
Hi All,
Am in the middle of configuring service desk and solution manager diagnostic.
Can anyone send me the documents to configure these please? You can send me the documents at k.imran at gmail.com.
Points will be awarded
Regards,
Imran
Edited by: Imran Khan on Apr 23, 2008 8:04 AMHi Imran,
This may sound familiar, but the best place that I keep using and recommending to all is
http://service.sap.com/rkt-solman
You have to supply your S user ID and password.
Once inside, you may select Solution Manager 4.0 and under the relevant headings, you'd find quite a lot of PDF and SAP Tutor files.
Best regards,
Srini -
Service Desk and Change Request Config document
Hi SolMan Experts,
Could you please help in getting Service Desk and Change Request Management Configuration document please !!!
Thanks in advance.
- Ignacio.Hi,
Please get the stuff from the following sites.
1. http://help.sap.com/ -> SAP NetWeaver -> SAP Solution Manager
2. http://service.sap.com/solutionmanager
3. use tcode SPRO--> search for service desk and follow the steps.
4. use tcode SPRO--> search for Change Request management and follow the steps
Regards,
Srini Nookala -
Dear All,
I am very new to EP, we are planning to implement EP. Would anybody give a rough project plan for EP, Atleast any links. this is for 700 users.
Thanks in advance
chandrasekhar
Message was edited by: chandrasekhar yadlapalliChandra,
Post your email and I can send you a project plan template. Additionally, you can get these templates and others from the EP ASAP links;
https://media.sdn.sap.com/html/submitted_docs/Implementation_Roadmap_EP/Enterprise%20Portal/index.htm
To download EP ASAP;
https://service.sap.com/~sapidb/011000358700005875762004E
The inner tab called 'Accelerators' are where the templates can be found.
Regards,
James -
MS Project plan for the upgrade of 10.7 SC to 11i
Can some kind person supply me with a MS Project plan for the
upgrade of 10.7SC to 11i. Our applications are GL/AP/FA/Project
Acc. Any other doco would be most helpful.
Thank you
[email protected]We have completed our first upgrade of FA from 10.7 SC to 11i. Most issues arose from the introduction of WorkFlow for Account Generator. In addition we have had difficulty activating the "security by book" new feature. This is still under investigation. We upgraded PO, AP, FA and GL. I can say that more than half of our time has been spent resolving FA issues.
The length of time the task will take will depend on which functionality you use. Have you seen the upgrade kit on metalink? it has all the upgrade steps. From that you could determine how many steps you need to perform.
Hope this helps.
null -
Project Plan for "SAP BW Implimentation" project.
Hi All,
My name is Rajasekhar. I am a BW consultant. I would like to know the standard template for PP ( Project Plan ) for SAP BW Implimentation Project.
1) Could you please suggest me any link available in SAP to get the Project Plan and related documents.
2) In some of the BW books, it is mentioned that the standared project plan recommended by SAP is "ETBWPP03.doc". I couldn't find this document also. If you know the link, request you provide the info.
Full points willl be awarded for the best reply.
Thanks & Regards,
Raj.Hello Rajasekhar,
Please see the links
http://help.sap.com/bp_biv270/documentation/BWProjectPlan_EN.mpp
http://help.sap.com/bp_biv270/index.htm
Thanks
Chandran -
Project Plan for EAM analytics implementation.
Hi Experts,
My Boss has asked me to provide him the project plan for this EAM analytics implementation, showing how long will it take for the dashboards to be up with the correct data.
Reason why he is asking this is because initial configuration has been done in BI Apps but prima facie looks like the DATA on dashboards is not correct.
Now he is worried as to how long will it take... and even i am not sure on this as I am new to this..( i m the only one configuring EAM Dashboards - ie only one resource )
Any experiences or helpful advise for this kind of scenario that i can tell my boss or what should be my action plan.
Thanks
AshishAny pointers?
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Project Plan for Collaboration Suite
I need help on developing a project plan for implementation of Collaboration Suite9iAS. Does any one have any resources or can direct me to a location where I can see a sample project plan for a Collaboration Suite implementation. Any help would be greatly appreciated.
Thank you,
JohnHi ,
IT has five stages
1. DESIGN PHASE
2.DEVELOPMENT PHASE
3.QUALITY PHASE
4.TESTING OR TRAINING PHASE
5.PRODUCTION AND SUPPORT OR GO LIVE
each and every phase has different planning and functions and processes
tommorow i will explain u in detail
Hope this somewhat clears ur doubt
Pls assign full points if answer is satisfied
Regards ,
Subash Balakrishann -
Hi,
Anyone got a project plan for BI or BW ? I know it is organisation specific but anyone got a general one. I saw one on best practice but it is very rapid one.
Thanks
Mo
Edited by: Mo on Jul 10, 2008 1:00 PMHi ,
IT has five stages
1. DESIGN PHASE
2.DEVELOPMENT PHASE
3.QUALITY PHASE
4.TESTING OR TRAINING PHASE
5.PRODUCTION AND SUPPORT OR GO LIVE
each and every phase has different planning and functions and processes
tommorow i will explain u in detail
Hope this somewhat clears ur doubt
Pls assign full points if answer is satisfied
Regards ,
Subash Balakrishann -
Integration SAP Sol Man Service Desk and HP OV Service Desk
Hi!
We have installed SAP SM 4.0 and we also use HP OV Service Desk 4.5.And now we want to integrate both this solution.
As I understand, the interaction is realised wia web interface
In pdf file "Incident Exchange Service between HP OpenView Service Desk 4.5 and SAP Solution Manager 4.0 Service Desk" I have read what needed interface (or service) is integrated to the HP OV SD. But our administrator of HP OpenView Service
Desk sad that where no this srvice.
Are anybody know how to integrate SAP Sol Man Service Desk and HP OV Service Desk?Hello - the document is located at http://service.sap.com/solutionmanager - media library - technical papers - Service Desk WebServices API.
However, HP is CERTIFIED by SAP to connect to this SOAP interface - the only vendor so far (Remedy and Peregrine are in process.) HP has tested this interface at SAP and recieved certification several months ago.
I would have your HP person escalate this issue higher in HP. -
Capacity Planning for Hyper-V individual host and Cluster
Hi Experts
I need to know some basic idea about Capacity planning for Hyper-V which requires Capacity Planning for Hyper-V individual host and Cluster.
I got attached info on websites but still not clear. Can someone link me to an effective website or help me to calculate the required sizing. W
Regards Suman B. SinghHi,
You might want to check out these websites:
http://www.microsoft.com/en-us/download/details.aspx?id=39057
http://technet.microsoft.com/en-us/library/dd277865(v=office.12).aspx
http://technet.microsoft.com/en-us/solutionaccelerators/dd537570.aspx
Cheers
Andrew -
Delta update for Cube : 0CRM_PRI - Service Orders and Confirmations: Item
Dear experts,
For Cube : 0CRM_PRI - Service Orders and Confirmations: Item
Source data is from Two ODS
1. Confirmations (Item Data) : 0CRM_CNFI and
2. Service Orders: Item Data : 0CRM_PROI
I have done Init upload to this cube from both this ODS.
I am not getting delta option to this.
When I am trying update Delta after init from ODS message is No new deltas in DataStore object 0CRM_PROI for update. No delta option available . It is showing Initial and Full Update option only.
How i can initiate delta option for this Cube ? Please update us.
Thanks in advance.
Regards,Hi,
you can use DTP's to laod data from ODS to cube .. it will take deltas ..
With a data transfer process, you can transfer data either in full extraction mode or in delta mode. In full mode, the entire dataset of the source is transferred to the target; in delta mode, only the data that was posted to the source since the last data transfer is transferred. The data transfer process controls delta handling and therefore allows you to fill several targets with different deltas from one source. With a data transfer process, you do not need to explicitly initialize the delta method as you do when copying data with an InfoPackage.
or you can create a sepeate Ip for delta apart form full and init .. that will laod delat data in cube ..
Regards,
shikha -
I am migrating 800 Unix servers from a variety of OS versions to Solaris 8.2, using the time to sort out my NIS nightmare in prep. for moving to LDAP
Are there any example project plans that I can use as a starter?I am migrating 800 Unix servers from a variety of OS versions to Solaris 8.2, using the time to sort out my NIS nightmare in prep. for moving to LDAP
Are there any example project plans that I can use as a starter? -
Business content for Solution Manager Service Desk
Hi Gurus,
Can anyone advice me on the available business content cubes and extractor for SOLMAN Servie Desk
Your help highly appreciated
Thanking you in advance
BR
Saravanan RamasamyHI Saravanan,
For Solman Service Desk, the following objects are used :
Cube : 0CSRV_C01
DSO : 0CRM_PROH
DataSource : 0CRM_SRV_PROCESS_H
And apart from this there are some MD datasources, for BPARTNER, USER STATUS, CATEGORY etc.
Regards
Mahesh Kumar
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