Projector doesn't launch full screen

Hello Forum
I am having a strange problem. I have created a as3 projector file (flash player 10) which launches full screen. And it does launch full screen on all computers here in our office. We have sent out the files to the client last night and they have started installing them in their computers. It works on all computers except one. They say in that particular computer the application launches but for some reason not full screen. They can manually switch it to full screen by clicking on Command F.
I have a feeling they somehow must be launching an older version of the application by mistake, even though they are certain that they are clicking on the most recent one. Is it possible to prevent full screen launch in a preference setting somewhere?
Any thoughts or help would be much appreciated.
Thank you.
sk

Hi, although I can't be for sure with the information given. It sounds like you are running in Windowed mode. Look in your game options and see if there is an option to turn windowed mode off.
Hope this helps
While I may work for HP, my posts and replies are my own and should not be mistaken for statments made by HP as a whole.

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