!! Projects VANISHED. Complete iMovie failure. Genius Bar at a loss. HELP!!

I bought a brand new iMac 2.4 Ghz two weeks ago, SPECIFICALLY so I could "upgrade" to imovie 08 and cut movies of my son. iMovie worked FLAWLESSLY for the first 10 days, no problems whatsoever. I created several projects, using video clips from my iPhoto (these thumbnails all loaded seemlessly from the start. I use a Canon Powershot SD900 and the video clips are amazing in resolution, 5 times better than any camcorder video, hence I was ONLY working from iPhoto video clips from my digital still camera (I have a lot of them - 45 Gs in my iPhoto). Anyway, opened iMovie an hour after working in it previously, and 'POOF' nearly all of my projects were gone. In addition, everything was completely grayed out, clips wouldn't load, iMovie frozen. Called Apple care and tried clearing my chache, etc. No luck. Took it to the Benius Bar and (long story short, after 2 days in genius bar) they transfered all my user files onto ANOTHER brand new iMAC and now I have two (out of 9) projects 'recovered' but iMovie freezes and acts like its on drugs. Can't edit. Can't open a new project. Total Movie failure. Useless. The Genius bar is at a loss. Says the total iMovie failure may be because I have a single piece of data (a video clip, a photo, even a song) that is corrupted. What the @#$%? Somebody PLEASE help!

Sorry to learn that you have not been able to find a solution.
I knew which clip was corrupted because it was the only one that would not permit any editing. Fortunately, it was that easy.
If you had just one iMovie that you were working on, and you could open new projects, you could copy/paste half of the movie to a new project and see which half plays well. Then with the problem half, copy/paste another half to a new project and see if you can keep repeating the process until you isolate the corrupted clip. It is tedious, but works. However, you said you could not even open a new project in iMovie, so I don't think this solution will be helpful in your situation.
You will probably need a radical approach and will just have to start over. It will be a lot of work to redo several projects, but well worth the time if it works. Look at how much time you have spent trying to recover/fix/figure out what is going on. Plus, you have all your video clips, and the second construction usually goes faster because you remember how you had it the first time.
So, unless the Genius bar guys have a better solution, I would trash all your Movie projects and files, reinstall iMovie, and start over with the creation of your iMovies. Be sure to repair permissions before and after reinstallation. You should then have a pristine iMovie app, so you should be able to open it without problems.
If all is ok so far, reimport the video clips, but do just one at a time. That way, you will see which, if any, one of them is a problem clip. You may never find out exactly what went wrong, and if you don't completely start over, you may run into this problem again and again.

Similar Messages

  • Can anyone help me- I recently had an archive operating reinstall completed at the genius bar (so they didn't have to delete my hard drive), but now my battery says "not charging." It used to hold a 2.5 hour charge, and now nothing.  Can anyone help?

    Can anyone help me- I recently had an archive operating reinstall completed at the genius bar (so they didn't have to delete my hard drive), but now my battery says "not charging." It used to hold a 2.5 hour charge, and now nothing.  Can anyone help?

    Hi, Michelle. Welcome to Apple Support Communities.
    Have you tried resetting the SMC? The SMC (System Management Controller) has control over the charging function, so resetting it may help.

  • Genius Bar not really much help... can you????

    My mate just crossed over to Mac's from PC's. He bought a refurbished MacBook Pro from Apple Store running Leopard and he's having nothing but problems.
    The main two are that on booting up a warning pops up that there is a disc inserted which can not be read and a red exclamation mark....but there's nothing in the drive. This warning pops up now and again through normal use also.
    The second main problem (which I believe is more common), is that the airport connection disconnects after approx. 3 minutes and then reconnects a few minutes later. Does this continually. Very frustrating.
    He's been in to to see a Genius twice and they claim it's a software issue and that the software side is his problem and they will only deal with hardware issues (is this correct?).
    So they suggested a clean install which I did for him, completely erasing and partitioning the drive through disc utility giving a completely fresh OS...... but the problems still occur.
    He's taking it back to the Genius, but I appreciate any ideas of what it could be. Is it just a lemon?
    Cheers

    who ever the person working the genius bar was is definitely not one.
    sounds like some one who was lazy or just didn't want to be working.
    after a clean install it wont be a software issue more than likely. did you download all the software updates?
    best way to go about this would be to call apple and get a case number and then go into the store with it so they cannot argue easily if they were telling you they couldnt do anything
    -matt

  • SQL Server Express 2014 Installation Completes with Failures and Repair Does Nothing to Help

    I am attempting to install SQL Server Express 2014 on a development machine and as usual old versions of SQL and the remnants of them are a plague to the installation.
    I have used to Revo Uninstaller to scrub the old installations and with my first attempt after some additional work on the registry I was able to get an instance to install and remarkably I was able to connect to the instance. However, I removed an application
    reference to SQL Server 2008 after the SQL Express 2014 installation (through Control Panel > Programs > Programs and Features) and it stopped working immediately.
    So I removed (uninstalled using Revo Uninstaller) every reference to any SQL Server application as well as removed all of the registry references (using Revo) and I can now install SQL Server Express 2014 with 
    "Feature" failures [Reporting Services, Database Engine Services, Full-Text and Semantic Extractions for Search and SQL
    Server Replication]  and of course it doesn't work.
    Now when I attempt "Repair" the installation the process ends normally (no errors) and reports  "Success" however SQL still has no instance and the services are not running nor are they visible when I open the "SQL Server Configuration
    Manager".
    This is the "Repair" log:
    Overall summary:
    Final result: Passed
    Exit code (Decimal): 0
    Start time: 2014-12-21 17:21:37
    End time: 2014-12-21 17:29:10
    Requested action: Repair
    Machine Properties:
    Machine name: EDWARD-PC2
    Machine processor count: 4
    OS version: Windows 7
    OS service pack: Service Pack 1
    OS region: United States
    OS language: English (United States)
    OS architecture: x86
    Process architecture: 32 Bit
    OS clustered: No
    Product features discovered:
    Product Instance Instance ID Feature Language Edition Version Clustered Configured
    SQL Server 2014 Management Tools - Basic 1033 Express Edition 12.0.2000.8 No Yes
    SQL Server 2014 Management Tools - Complete 1033 Express Edition 12.0.2000.8 No Yes
    SQL Server 2014 Client Tools Connectivity 1033 Express Edition 12.0.2000.8 No Yes
    SQL Server 2014 Client Tools Backwards Compatibility 1033 Express Edition 12.0.2000.8 No Yes
    SQL Server 2014 Client Tools SDK 1033 Express Edition 12.0.2000.8 No Yes
    SQL Server 2014 LocalDB 1033 Express Edition 12.0.2000.8 No Yes
    Package properties:
    Description: Microsoft SQL Server 2014
    ProductName: SQL Server 2014
    Type: RTM
    Version: 12
    SPLevel: 0
    Installation location: C:\Users\Edward\Downloads\SQLEXPRADV_x86_ENU\x86\setup\
    Installation edition:
    User Input Settings:
    ACTION: Repair
    AGTDOMAINGROUP: <empty>
    AGTSVCACCOUNT: <empty>
    AGTSVCPASSWORD: <empty>
    AGTSVCSTARTUPTYPE: Manual
    ASCONFIGDIR: Config
    ASSVCACCOUNT: <empty>
    ASSVCPASSWORD: <empty>
    CLTSTARTUPTYPE: 0
    CLTSVCACCOUNT: <empty>
    CLTSVCPASSWORD: <empty>
    CONFIGURATIONFILE:
    CTLRSTARTUPTYPE: 0
    CTLRSVCACCOUNT: <empty>
    CTLRSVCPASSWORD: <empty>
    ENU: true
    FAILOVERCLUSTERGROUP: <empty>
    FAILOVERCLUSTERNETWORKNAME: <empty>
    FTSVCACCOUNT: <empty>
    FTSVCPASSWORD: <empty>
    HELP: false
    IACCEPTSQLSERVERLICENSETERMS: false
    INDICATEPROGRESS: false
    INSTANCENAME: <empty>
    ISSVCACCOUNT: NT AUTHORITY\Network Service
    ISSVCPASSWORD: <empty>
    ISSVCSTARTUPTYPE: Automatic
    QUIET: false
    QUIETSIMPLE: false
    SQLSVCACCOUNT: <empty>
    SQLSVCPASSWORD: <empty>
    UIMODE: AutoAdvance
    X86: false
    Configuration file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141221_172135\ConfigurationFile.ini
    Detailed results:
    Feature: Management Tools - Complete
    Status: Passed
    Feature: Client Tools Connectivity
    Status: Passed
    Feature: Client Tools SDK
    Status: Passed
    Feature: Client Tools Backwards Compatibility
    Status: Passed
    Feature: Management Tools - Basic
    Status: Passed
    Feature: SQL Browser
    Status: Passed
    Feature: Documentation Components
    Status: Passed
    Feature: SQL Writer
    Status: Passed
    Feature: LocalDB
    Status: Passed
    Feature: SQL Client Connectivity
    Status: Passed
    Feature: SQL Client Connectivity SDK
    Status: Passed
    Feature: Setup Support Files
    Status: Passed
    Rules with failures:
    Global rules:
    There are no scenario-specific rules.
    Rules report file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20141221_172135\SystemConfigurationCheck_Report.htm
    However this is what the "SQL Sever Configuration Manager" look like:
    Why does this appear to not be working properly? I can not connect the the "local" instance and I would guess that the service either does not exist or is not running.
    Edward Walker

    Hello,
    To my knowledge, Revo is not a supported way to uninstall SQL Server.
    Please try to uninstall all you can using Control Panel -> Programs and Features, then perform a manual uninstall to
    remove remnants. Try the following procedure:
    1. Uninstall all SQL Server 2012 components you can using Control Panel -> Programs and Features
    2. Backup the registry.
    3. Delete the following keys in regedit:
    --HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server
    --HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSQLServer
    4. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall and delete all the sub-keys referencing
    SQL Server.
    5. Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services and delete all the keys referencing SQL Server.
    6. Rename all the SQL Server folders in the computer like C:\Program Files\Microsoft SQL Server and subfolders.
    After performing above procedure, try to reinstall SQL Server again.
    Hope this helps.
    Regards,
    Alberto Morillo
    SQLCoffee.com

  • Is there a way to access iCloud to find out how much storage space I need to install music on iPhone? Genius Bar was not very helpful...

    I have several questions I could not get answered yesterday...
    Does the number of songs listed on iPhone represent music available on iPhone or in iCloud.
    How do find out how much space of music you have in iCloud you need for iPhone to download all music?
    Is there a easier way to get the music available in iCloud downloaded to iPhone without separately downloading each album separately?
    Last question...if the music is not downloaded...does it get played at all when on wi-fi?

    Gordon49 wrote:
    I have several questions I could not get answered yesterday...
    Does the number of songs listed on iPhone represent music available on iPhone or in iCloud.
    Both. If you have the setting to "show all music" set to ON you will see all music that is available. If the setting is set to OFF you will only see music that is stored locally on the device.
    Gordon49 wrote:
    How do find out how much space of music you have in iCloud you need for iPhone to download all music?
    iTunes Match does not use your iCloud storage.
    Gordon49 wrote:
    Is there a easier way to get the music available in iCloud downloaded to iPhone without separately downloading each album separately?
    Music can be downloaded by Album, Artist or Playlist. Or you can disable iTM, sync music via USB, then re-enable the iTM service.
    Gordon49 wrote:
    Last question...if the music is not downloaded...does it get played at all when on wi-fi?
    Yes.

  • At a Genius Bar appointment yesterday, we determined that I needed to go to Mountain Lion from Lion.  I purchased Mountain Lion at the Bar, and paused the install so that I could resume from home.  Now I can't find it to resume. Not in Downloads. ?????

    When I upgraded to Lion, my Parallels stopped working and I got a Bootcamp error message.  It had worked fine for the prior year.  I upgraded to Parallels 7.  No luck. At the Genius Bar, the Genius uninstalled Bootcamp.  No luck.  I still get "The Boot Camp partition /dev/diskOs4 used by Hard Drive 1 is missing."
    Another Genius suggested upgrading to Mountain Lion.  While at the Bar, I purchased Mountain Lion and then we paused the install so that I could resume it at home.  Once I got home, I can't find the Mountain Lion installer to resume.  It's not in the Downloads file.  Any clue?
    My business programs all run on Windows, so I have to get it operating.  The Genius Bar isn't much help.  Does anyone know how to get Mountain Lion installed?  How to get Parallels working?

    The "Geniuses" (and I use that word in sarcasm) at the Bar are lying to you. Upgrading from Lion to Mt Lion will not fix whatever problems you are having. In fact it will most likely make them worse.
    If you want to try installing Mt Lion to fix the problems you are having you will need to open the Mac App Store link in your Dock, Login to your Apple ID account for the MAS and go to your Purchases area. Mt Lion should be in there and you will be able to do a proper download. Once you either set your Mac into sleep or shut down and then left the internet connection at the Bar all record of that download was lost. So you will need to restart it again from the beginning, like described above.
    Good Luck

  • HT3275 Conflict btw Time Machine & Time Machine Editor since upgrade to OS X 10.9.1.  N Backups since December!! Genius bar have tried to fix but .... How do I fix this?

    Software on my MAC updated to OS X 10.9.1 late December.  Since then Time Machine and Time Machine Editor have been in conflict resulting in no backups! I constantly receive alerts to that effect.  I had also set this to backup once a day instead of every hour, now I don't seem to have that option. Genius Bar people were very helpful but whatever they did has not fixed the issue. Would greatly appreciate assistance with this problem. Thanks in advance! 

    The current information from the Time Machine Editor folks is that it will support Lion (10.7.x) and Mountain Lion (10.8.x), but there is no mention of support for Mavericks (10.9.x).
    TimeMachineEditor - Time Software - Free
    If you contact the support folks at Time Software, they will likely tell you that they cannot offer support for problems related to Mavericks.
    If that is the case, ask them for the steps to safely uninstall Time Machine Editor so that it will hopefully not conflict with the operating system in Mavericks.
    Worst case, as LaPastenague mentions, you may need to re-install Mavericks again on your Mac to get Time Machine working again....since it appears that the Editor does modify some of the files in the Mac operating system.

  • I selected a clip in the Project window in iMovie 11, opened the Clip Trimmer for that clip, chose the part of the clip I wanted to keep with the yellow bars, and "trim to Selection" in the menu bar is light grey so I can't complete the edit. I'm using a

    I selected a clip in the Project window in iMovie 11, opened the Clip Trimmer for that clip, chose the part of the clip I wanted to keep with the yellow bars, and "trim to Selection" in the menu bar is light grey so I can't complete the edit.
    I'm using a MacbookPro so can't right click to highlight (as was suggested in this forum for the same problem) and can't seem to highlight that area. What do I do?

    When using the Clip Trimmer, you click DONE to indocate that you are finished.
    The Trim To Selection is a great tool and I use it all the time, but you use it in the main project timeline, not the clip trimmer. Just select the frames you want so that the yellow border is around them. Then right-click and select Trim to Selection.

  • Unable to register with Genius bar for a 'power failure' repair????

    Hi
    Does anyone have any suggestions what to do about registering for a repair?
    The online system has just been giving me a busy all day.
    I need to take my iMac in for the famous power failure repair. Is the best thing to call them in the morning? Any special options I can hit so I don't get through to Apple Care?
    Thanks
    Andrew

    Hi Andrew,
    I don't know if you've gotten in yet, but if not the secret is to try to schedule an appointment around midnight. The slots at the Genius Bar fill up quickly and I would find that even if I logged onto my local store's webpage to schedule an appointment at 7:00am, they were already booked. I decided to check it at midnight and I was finally able to make an appointment.
    It's ridiculous, I know...and if you mention it, they'll just try to get you to buy ProCare for $99 so you will have access to the calendar to schedule a week out.

  • Trying to share a completed iMovie project with iDVD. iMovie keeps quitting. Why?

    I've been trying to share a completed iMovie project with iDVD. iMovie keeps quitting unexpectedly. Why does it keep crashing?

    Click on the button near the top of the window where it says Project Library (it toggles between Library and edit Project).
    Click just once on the name of the project, so that it highlights in blue.
    Go to File Menu > Duplicate Project. There will now be a second project with the same name, but with a number added to the end of the name
    Open that duplicated project by double-clicking it
    Lastly, Check out this Discussion Thread from September
    I movie quits unexpectedly during editing and publishing
    from Jasonryan1. It relates to a corrupted item existing in his project. And in his attempt to troubleshoot it, he suspected it was a Title he placed in the Project itself. Once he deleted the corrupted Title he was able to successfully export it. As to which item is causing instability, that's a tricky process to narrow down. And I would agree it seems unlikely all your projects could have some corrupted element in them. But it might work to concentrate on the simplest project which is showing the symptoms you describe. Duplicate that project and start deleting pieces of it and trying to add a Title to it and see if iMovie crashes. And that's not to say it's a title, it could just as easily be a picture, a transtion or a music clip that's preventing that project from being exported.

  • Macbook pro late 2011, completely messed up, everything I click it brings up beachball very slow, blue ray and hd unwatchable as it jerks. genius bar app didnt help at all, very disappointed, can some1 help me?

    Macbook pro late 2011, completely messed up, a macbook pro of this year should not be operating like this, everything I click it brings up beachball very slow, blue ray and hd unwatchable as it jerks. genius bar app didnt help at all, very disappointed, can some1 help me?

    You have a hardware problem. It is probably the hard drive is either to full, not enough free space, or it is starting to fail.
    If you have an external drive connec that to the system and use the Recovery HD, Command + r keys at startup, to install a clean fresh copy of OS X Lion on the external then run the system from that. It will be slower but if you don't get the beachball then that is the sign your internal drive is on its way out or is filled up with files and not enough free space.

  • My Ipad 3rd gen kept shutting off and we would have to restart and log back on to internet with password. So backed up to icloud and did a restore. It could not complete the restore. No luck at Genius bar. Can trade for a new one for 299. any ideas to fix

    Ipad 3rd gen kept shutting off. Had to restart and log back on to internet with password. backed up  and did restore.
    could not complete. Took to Genius bar and they could not either. Said we trade with $299 for another one.is there
    someplace to get these things repaired. It was 4 months out of warranty.

    Yet another quick follow up to something I have stumbled upon with this issue. If I connect to my Airport Extreme on the 5Ghz channel, Dictation continues to have issues. However, when I switched to the 2.4Ghz channel dictation has been working great now for a while.
    The dictation option is still missing under General>Settings>Keyboard however.
    Not sure at all what one would have to do with the other? but hey, if it's working then I'm going with it for now. :-)

  • How do I burn a completed iMovie project to dvd

    How do i burn a dvd of my completed imovie project?

    In addition to John's suggestions this is what I was referring to. Use a template such as this one:
    Select the button that's on the menu and delete it
    Make a simple black graphic in any basic graphics application and fill it with black. Just drag the graphic into the menu to replace the background.
    In map view place your video in the first play box

  • Sending completed imovie project to idvd

    Explain how imovie and idvd work together.
    If I send my completed imovie project to idvd it prompts me to pick a theme.
    Essentially re-create what I just did in imovie.
    I just want to burn my completed imovie project to a dvd.
    What am I missing?

    Everyone should have a look at Ken Stone's site:
    Authoring in iDVD 6
    http://www.kenstone.net/fcphomepage/idvd_6stone.html
    And all of the iDVD tutorials...
    http://manuals.info.apple.com/en/iDVDAtAGlance.pdf
    http://manuals.info.apple.com/en/iDVD5GettingStarted.pdf
    http://manuals.info.apple.com/en/iDVDTutorial.pdf
    Sue

  • My macbook suddenly shut down, and when rebooted, imovie project was completely gone.  No record of it at all.  Have been working on it for days, and it has always been there.  Any way to restore it?  Thanks.

    My macbook suddenly shut down, and when rebooted, imovie project was completely gone.  No record of it at all.  Have been working on it for days, and it has always been there.  Other projects are still there.  Any way to restore it?  Thanks.

    I figured it out!!!
    Hey guys! Here's what I did that saved my project.
    -SHORT VERSION-
    Use the Finder window on your Mac to copy and paste your old project (the one not showing up in imovie) to a new folder so that iMovie will see it.
    -LONG VERSION-
    CONDITIONS:
    The project has to exist on your hard drive. To see if it's hiding around somewhere go to:
    Home (your name)>Movies>iMovie Library (right click and select Show Package Contents)
    In the iMovie Library folder (the default is usually the date) open it to see if your Project is inside. If it is, you are in luck!
    RESTORING PROJECT:
    Open iMovie
    start a new folder under the iMovie Library (again, the default is usually todays date)
    Close iMovie
    In the finder window (as explained above in the CONDITIONS section) select the files and folders of your project and copy them (in my case these consist of folders called Analysis Files, Original Media, "MYPROJECT", Render Files, Shared Items)
    There should now be a folder with today's date in that Show Package Contents folder.
    Paste a copy of your project;s files into this folder.
    When it is done copying, open up the "Original Media" folder and all of your images and clips should be present.
    reopen iMovie. Your project should show up in the Libraries list.
    *If your full project isn't showing in the iMovie timeline (mine just had empty bubbles where all my clips and audio should be) try dragging and dropping the clips and images from the project's "Original Media" folder into the import section of your project. Once the files were reimported, iMovie recognized them all and put them back in the correct place for me.
    Hope this helps someone!

Maybe you are looking for