Prolbem with Apple ID, Email Problem

I Was making a Apple ID and I miss spelt my Email How do i Change it or what can I do??

I have not same but similar issue woth Apple ID not allowing me to use my email address. Everytime I try to chenage an old email to my new one, it tells me that the new one is already in use by another user. I can understand this as both jusband and I share same email address, however, he cannot remember what Apple ID he would have used and so cannot go in and delete it. HELP. I am getting so very very frustrated as just updated my iPad to latest OS and cannot now even get past the start up questions.
The "iforgot.apple.com" is pretty much useless as it simply forces a new password every time I go through it (I now have a password that is bound to get forgotton as it is different to all other ones I use elsewhere). Boy, I am so very p*****d off with Appl eat moment. PLEASE HELP !!!!
Thanks

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There's any way to contact with apple by email and not over the phone ?

Hi
I need to contact with apple by email instead over the phone, that's possible ?
I'm trying a week to find email address to send them my problem details but can't find nothing,
every time I'm getting to the same place the tell me my only option is to contact with apple over the phone or contact with my domestic apple retailer
Thanks
Dekel

To contact support for your MacBook, use this link. Since a MacBook can be serviced worldwide, you should have no problems finding an Authorized Apple Service Provider that an check the battery of your computer. If this was an original Apple battery, tell Apple Support about it. The battery in my MacBook also go bigger, but I noticed that before the case got damaged. I took it to an Authorized Apple Service Provider and Apple replaced the battery for free. Take your battery out of the computer, just to be sure.
MacBook Pro - Apple Support
Did you buy the phone second hand? If the Activation Lock had been activated using a different Apple ID, the phone can't be used anymore, unless you remove the lock in iCloud, using the correct Apple ID to log into that previous owner account.
iCloud: Remove your device from Find My iPhone

Apple ID email problems

Hi community,
I've stumbled upon a problem with Apple ID emails, that I hope you help me solve.
I've been using the same email address (let's call it [email protected]) since I started using Apple ID years ago. At some point along the way, I added a rescue email address (let's call it [email protected] (it's a gmail)). I had no problems adding it and it was verified.
After some consideration, I wanted to scrap [email protected] as my primary address and start to use [email protected] I have changed it in various sites and services and now I want to change it for my apple ID.
I found out that I couldn't change the primary email yet because it was listed as the rescue email. So I managed to change the rescue email to [email protected] No worries there.
Here comes my problem.
When I try to change the primary email, it states it cannot be done because it could already be in use. I am puzzled because I haven't used it for Apple ID before.
I then went to reset password for [email protected] and I managed login to My Apple ID. There I noticed a different name than mine, so I thought that perhaps someone managed to use it somehow.
Here's my question:
How do I change it so my primary email is [email protected]? I mean, it is clear that it is not being used for anything and it feels stupid that [email protected] is ONLY used for this service. Also, I want to cancel the email at the ISP, but I can't if I can't change it in Apple ID.
Any help is appreciated!
/Mikael

Hi Thank your for contacting Apple support
so you have a primary Apple id email that you would like to change to a gmail email,
Change your Apple ID - Apple Suppor
You can
change your primary apple id email by visiting appleid.apple.com
its important before you edit or rename an apple id , that you sign out of settings on your phone
* sign out of itunes & app store-> * sign out of icloud -> if you are using your apple id for Facebook & imessage you will also need to sign out with the Apple id , If you have you more than 1 device you will need to do the above on all of them,
if you edit your id email before doing the above, your devices will still be linked to your old ape id
if someone else is using your gmail address as an apple id without your knowledge , you can call applecare support & we can notify the user that they are using an email that is not theirs for use

I'm trying to get in touch with apple via email how may i do that can you guide me through

i'm trying to get in touch with apple via email how may i do that can you guide me through

Contacting apple for support can be initiated here: https://getsupport.apple.com/

Can someone help me with apple care email id?

Please help me with apple care email..

I believe Express Lane can provide live chat via email. At least this is what I've just been told by someone in Applecare Agreements Administraton. Haven't tried it myself because right now there's a system glitch and it's not accepting my particular serial #.
https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=SG1
Dave Sawyer wrote: I'm not sure why you marked your follow-up information as being the "correct answer".
I've been seeing this kind of often. I think there's some misunderstanding about the use of Helpful and Correct. Don't know why; I would have thought it would be perfectly clear.
Message was edited by: WZZZ

How do I get in touch with apple via email?

I'd like to register a complaint with apple, but can't find an email address to send something to - they won't speak with me on the phone because I don't have applecare. any ideas?!
thank you!
alec

Hi Alec,
<this page</a> gives you a number of options for contacting Apple.
Hope this helps,
Miriam
Rev A 20" iMac G5, 15"iMac G4, 15"iMac G3 DVD Mac OS X (10.4.5)
Rev A 20" iMac G5, 15"iMac G4, 15"iMac G3 DVD Mac OS X (10.4.5)
Message was edited by: MGW
Look in the lower right hand corner, that has what you are looking for

Is there any way to get in direct contact with apple about a problem I am having?

When I create text boxes in Preview and then save and close the file, they will be rotated 90 degrees when I reopen the file. This makes them virtually unreadable. It happens with some pdfs but not others. I am sure it must be a bug with preview and would really like to tell Apple about it so they can fix it. I posted this problem a few weeks ago and it seems a lot of people viewed it but I only got one reply (the person said they are not having the same problem).
Is there any way to email apple directly about it? Or a better way to go about this?
Thanks!

If you believe it's a bug and you wish to just let them know about it, use the Feedback page Network 23 provided below. You will not get an answer to any feedback you send.
If you want direct assistance from an Apple support technician, then you will have to call them and pay the support fee unless your system is within the one-year original warranty in which case you could purchase an AppleCare extended warranty plan under which you would get free phone support.
You may also get suggests from people here, at least confirmation that the problem is a bug or a refutation of it being a problem across all 10.7.4 systems. You might also update to 10.7.5, if you haven't already, and see if the problem persists. Try the Combo updater; even though it's not necessary for a .1 incremental update, often use of the Combo updater fixes problems that the incremental update does not.
Regards.

CANON 350D with Apple camera connector problem !

Dear all,
Can somebody help me out with the following problem:
When I connect my 350d to my new Apple video 60GB via the original Apple camera connector I get the message device unknown and it simple will not import any images stored on the 350 D
Hope you can help since i'm now on holiday with a lot of phot

I just got one of the camera connectors today and got it to work with the A620. My iPod froze the first time; I think because I plugged in the camera before turning it on. I've only transferred a few pictures so far. I'll probably fill up my 512MB card this week and see what happens. I'll repost if I have any problems.

ICloud Apple ID email problem.

My email used for original Apple ID is now invalid. In addition we lost the password. I managed to establish a new Apple ID - then deleted the iCloud account OK on my MacBook before re establishing it. However I cannot seem to do this on either the IPad or iPhone and we keep getting messages asking us to enter the password for the original email - which we don't know! So it is obviously still lurking there somewhere and of course nothing syncs any more. When I try to delete the account as I did on the MacBook I can't get past find my iPhone or find my iPad without this password and as a result it won't delete. Have removed those apps as well but still no luck. Any help will be very gratefully received.

Same problem here except when we try to pull up the iCloud on the iPad it looks like it is working to verify but then it all of a sudden crashes. We are verified and we just can't keep it from crashing. Have tried to turn iPad off then on again still nothing.

Need help with apple "me" email account!!!

When checking my me account it says The connection to server failed...what can I do without deleting my me account because I don't want to lose all photos on photo stream??

Hello,
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
Server name: imap.mail.me.com
SSL Required: Yes
Port: 993
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
SMTP (outgoing mail server) information:
Server name: smtp.mail.me.com
SSL Required: Yes
Port: 587
SMTP Authentication Required: Yes
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
Also, you must upgrade your password to meet the new criteria: 8 characters, including upper and lower case and numbers. If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message. Go to http://appleid.apple.com then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.
Thanks to dpepper...
https://discussions.apple.com/thread/3867171?tstart=0
In Mail's Window Menu, choose Connection Doctor, any red dots for status, if so what is the message?
Then click the Show Details button & Check again.
Mail: Can't send messages, "Cannot send message using the server smtp.xxxxx.com" alert appears...
The Password rejection can confuse people since it's a catch all meaning...
This Password, Username, Authentication method... is not recognized on this Port to this Server, or a server end problem.
If using a browser to login via WebMail works it's not Name or Password, but one of the other ones.
The receiving email ports are:
IMAP is port 143
IMAP-SSL is port 993
POP is port 110
POP-SSL is port 995
Outgoing ports are...
SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.
old: http://support.apple.com/kb/TS1482

Time Capsule with Apple TV - Connectivity problem

I excanged my Airport Extreme to a Time Capsule. I copied all settings of the Air port Extreme as suggested by the installation process of the time capsule. Now my Apple TV does not work with eathernet anymore. Apple TV shows that it has a connection but the port on time capsule where the cable is connected to Apple TV is not illuminating. What is the problem?

You need to tell us a bit more..
But the whole network should be..
Modem---TC in router mode .. wireless and wired clients.
or
Modem/Router----TC in bridge mode... wireless and wired clients.
How was the Airport setup?
I recommend you redo the setup and not use the setup from the airport. Start again and run the setup so you have the TC in the right mode.
If you use Lion.. download and install the 5.6 airport utility (just ignore v6.. the two can live side by side).. 5.6 is a real utility.. a tool. .v6 is a toy.
http://support.apple.com/kb/DL1482

Home Sharing Streaming with Apple TV Network problem - Solution

Was not able to stream video from my library in iTunes, able to select, but would not stream to play, I tried everything in the Apple Support Community
Setup: Windows 7 PC iTunes 11
AppleTV 3 generation v5.2
Linksys E2500 Linksys
WET610N Dual-Band Wireless-N Gaming and Video Adapter (connects to pc) or Access Point
I change the settings for WMM on the Linksys WET610N.
What is Wi-Fi Multimedia?
Wi-Fi Multimedia (WMM), previously known as Wireless Multimedia Extensions (WME), is a subset of the 802.11e wireless LAN (WLAN) specification that enhances quality of service (QoS) on a network by prioritizing data packets according to four categories. Network administrators can change priority levels as they see fit. Ranging from highest priority to lowest, these categories are:
Voice: Giving voice packets the highest priority enables concurrent Voice over IP (VoIP) calls with minimal latency and the highest quality possible.
Video: By placing video packets in the second tier, WMM prioritizes it over all other data traffic and enables support for three to four standard definition TV (SDTV) streams or one high definition TV (HDTV) stream on a WLAN.
Best effort: Best effort data packets consist of those originating from legacy devices or from applications or devices that lack QoS standards.
Background: Background priority encompasses file downloads, print jobs and other traffic that does not suffer from increased latency.
http://homekb.cisco.com/Cisco2/ukp.aspx?pid=80&app=vw&vw=1&login=1&json=1&docid= d7c38a64b9024a82a0719aa99ef69177_17599.xml
Under Wireless    go to WMM
Access Mode      Video (select the drop down)
Video Use Aggregation: Yes
Accept Aggregation: Yes
Max. Number of Packets in Aggregation: 7
Max. Aggregation Size: 12000
Timeout Interval: 3
Min. Size of Packets in Aggregation: 10
ADDBA Timeout: 0
Aggregation Window Size: 64
CW min for STA: 7
CW max for STA: 15
AIFSN for STA:
TXOP for STA:
CW min for AP: 7
CW max for AP: 15
AIFSN for AP:
TXOP for AP:
Hope this helps someone, please let me know

Update
Also disable this feature on your router, the data packets are not being read correctly. Temporally while Apple figures this out.
Disabling WMM will just tell your router to stop regulating it, giving every bit of data transfer the same priority. Most routers come with it disabled by default, but some have it enabled by default as well.
http://homekb.cisco.com/Cisco2/ukp.aspx?vw=1&docid=90117747783a4c4f90599c2d28574daf_17223.xml&pid=80&respid=0&snid=2&dispid=0&cpage=search

Using Itunes Match with Apple TV 2 - Problems

I've subscribed to Itunes Match, and want to use it on my Apple TV 2.
When I select the 'Music' tab it shows me a screen saying that it's preparing my itunes library.
It seems to be stuck on this screen.
I've forced sleep, and it still shows this screen.
Am I being impatient? (Bear in mind, yesterday it showed me my itunes library in Icloud but wouldn't let me play anything).

Update - fixed this with a full restore. Working perfectly.

Success with Apple "Senior Advisors?" Next level of representative re: Apple email???

I am trying to resolve a problem with Apple & Comcaston email notifications which are NOT arriving at Comcast webmail. Have gone 2 months now with no real fix.It is not all email, but it is crucial email that is generated using an Apple ID. I am wondering if anyone here has gotten past "Senior Advisor" level at Apple???? The consequence: Means that 3rd party applications for both iOS and the desktop bought via Apple's Appstore are dead-ended; I cannot get the updates that are pending. At Apple, I am left with a "Tier 2" (Senior Advisor) level of contact.Apparently one can never speak to application engineers that have actual power, from what I have been told to date.

jam_band wrote:
I have nothing good to report, thus I haven't added to the post. Here's the latest:
Comcast: CC_AA looked at it & responded via PM a few times. Has been helpful.
Comcast seems to need to know the issuing SMTP address to know why an account doesn't work.
Comcast phone support hasn't impressed me. Chat: better.
Repeats still lead to the same result after I explain the circumstances; they send something to the Postmaster,
in 3+ days turnaround comes back with exactly the same message asking for a sending address.
Apple side: So far its been a false alarm on the issue. New advisors, same end.
Apparently Tier 2 Apple Advisors are the highest echelon customer resort.
Apple advisors have been by & large nice & have good communication skills. Hang-ups appear procedural.
Sidenote that one Apple advisor did get a little "school marmy" in tone on me when she got to the end of her spiel & I wasn't taking no for an answer, yet overall an good experience from all the advisors. I'll take the pendantic repetition over hearing "sorry you are having problems." (Everybody apologizes for everything these days).
Note: They have much better phone support than most I have encountered eslewhere.
The people DON'T sound as though they are new on the job, bored & reading back a help screen aloud to you, with substandard reading skills. (Usually I do not need someone to read the manual aloud to me, which is often the nature of customer support). And they do NOT tell me their name is "FRED" when the accent implies otherwise.
Hitch: Apple never confirms nor denies if its an Apple problem. IF there is a bounce back on emails directed to a Comcast address, they won't even divulge the error message. This smacks, to me of the sort of arrogance that Microsoft used to assume.
I wind up in the same place on getting into the Apple account I need to access (2 methods). Eventually, they stop checking back, or responding to emails, I guess. (Hoping you will capitulate & go away, or try still another advisor? Hard to say).
Its quite possible an advisor pulled a few days off,
but the message on voicemail never reflects that, when I check in.
As for the EMAIL method/option: Apple & Comcast don't seem to breathe the same air.
My one realization: Never answer an assessment survey about "how have we done" until you are absolutely at the end of the problem & its solution trajectory!
Can you send me a private message with the user name that is having the issues. Also if you have an example email address that is being rejected I can make sure we have this investigated for you. -FC

IPad air 2 not downloading or updating apps. Is this an issue with apple?

I Just got the iPad Air 2 Wifi 2 weeks ago. I was able to only update a few apps which was very slow, then nothing all together. Can't download or update my apps. Keeps turning in a circle and not loading. Is this an issue with apple? This problem started with my iPad 2 before I upgraded thinking there might be little or no support for it by now. I cannot be going to iTunes every time I need to download an app. Doesn't make any sense.

Thanks Brian. Did that already severally. Didn't resolve it. Had to had reset and reset settings before it started working. It's good now. Thanks once more.

Prolbem with Apple ID, Email Problem

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