Prolemas entre Cretive Cloud y Deep Freez

Realicé una instalación de  Creative Cloud en un disco duro particionado (W7 y Ubuntu), pero al momento de congelar la PC el sistema operativo W7 dejó de funcionar. Alguien sabe si esto puede tener solución?
Muchas Gracias de antemano.

Hi Nora,
Kindly provide the below mentioned information so that we can assist you appropriately.
Screenshot of the messaeg:
Which program is crashing:
Thanks,
Atul Saini

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