Promise Pegasus R4/R6 Thunderbolt REAL speed?

Hi at all, I'm ready to order my Pegasus R4 1gbx4, bu it stays now at 6-8 weekes for delivery, so, I'm thinking to order R6 6gbx6 that is ready to ship.
My question is:
can somene post speed tests with blackmagic disk speed test (mac app store for free) and aja speed disk?
(available here for MAC http://www.aja.com/ajashare/AJASystemTest.zip) <This is a Direct Download Link>
Also post your configuration, I'm very curious to see the difference of speed from raid 10 and 1E and vs raid 5,
and again the difference from R4 vs R6 with same raid configuration.
You can for example supply information like this
Pegasus R4x1tb original/changed hdd with RAID 5 : Blackmagic Write speed xxx - read speed xxx - AJA Write speed xxx - read speed xxx
Thank to all that can help me.
<Edited By Host>

Yes, it is normal. The serial number on the barcode sticker at the back of the Pegasus chassis is what the warranty is determined from and what you should register it as on http://support.promise.com. The serial number that the Promise Utility detects is the serial number of the backplane and we would have to check inventory to determine the Pegasus that contains that backplane.
If you're looking for the TLA (top level assembly) number for registration purposes, that's on the bottom of the Pegasus, between the rubber feet.
At http://support.promise.com you can ask general questions that only Promise Technical Support personnel can answer, or ask individual service questions about your particular Pegasus. You can also call us, Monday-Friday, 8am-5pm Pacific Time.
Joe Engledow, Promise Technical Support
(408) 228-1500

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Promise pegasus pr 6 update not compatible with mavericks?

Promise Pegasus PR6 with Thunderbolt has crashed with Promise Utility Update 3.18.0000.18. New Thunderbolt Bridge does not configure nor does it work. Mac cannot Find RAID. Tried everything. Boot and Re-boot and Power cycle. Mac cannot find the PR6...PR6 cannot find the Mac. On OS 10.9.1.

We're glad that you have been helped! For anyone else reading this, if you have a serious problem like this, call us at Promise Technical Support 408-228-1500 and/or open a web support case at http://support.promise.com
Joe Engledow
Technical Support
Promise Technology

Mac mini and Promise Pegasus Thunderbolt Question

I'm a semi-pro photographer and my wife is a graphic designer. I just bought a new mac mini with the Promise Pegasus 8 TB RAID drive. I know the mini HD is slow and the small so I want to use the RAID as a boot disk and to house my applications and files - effectively by-passing the weakest mac-mini link and as our primary music/media server o movies, music and photography. I've never used a RAID array before - usually individual multiple external hard drives. How do I go about using this RAID array for everything? Is it as simple as selecting this drive as the target or are there other hoops to jump through? I want to get as many answers as I can while everything is being shipped. I've had two HD crashes recently and I need the security of knowing all our data is safe...plus the additional speed and redundancy are very important.

Welcome to the Apple Support Communities
You can get the maximum resolution for the Thunderbolt Display (2560x1440) on both monitors, but the graphic performance may decrease

Transferring from XRaid to Promise Pegasus Thunderbolt RAID

We have an XRaid connected by fibre to an XServe running OSX Server 10.4.11. This is being replaced by a Mac Mini running Lion Server 10.7.3 with a Promise Pegasus 12TB Raid connected to it by Thunderbolt.
What I would like some advice with is, how best to transfer all the data (approximately 3TB) off the existing XRaid and onto the new Pegasus Raid without creating problems with permissions.
The approach that I was planning to use was to attach the XRaid to a Promise SANLink and in turn connect that via Thunderbolt to the available 2nd Thunderbolt connection. I am hoping this will then display the XRaid on the the Mac Mini as well as the Promise Pegasus. I then intend to drag the data from the old XRaid to the Promise Pegasus.
Can anybody tell me whether this will work OK?
Thanks in advance.

Depending on your set-up, you could have both on your network and use Terminal to copy from on server to the other. Using the ditto command will preserve permission information. Syntax / info can be found towards the very end of this page: http://www.mactech.com/articles/mactech/Vol.23/23.10/2310MacInTheShell/index.htm l

Small fast network with Mac mini server and Promise Pegasus?

I have 7 Mac Pros and iMacs that need to be connected to the same storage. I'm doing non MPI-based numerical modeling so the transfer rates have to be fast but not infiniband fast. I'm considering a setup with a Promise Pegasus thunderbolt RAID connected to a Mac Mini running Lion server for Access controll/Roaming homer directories. The Mac Pros and iMacs would the be connected via 1Gb ethernet.
My question is where the bottlenecks in this setup would be. The server software/hardware? The network? What else am I forgetting

I assume you're looking at Mac mini because you've already run the numbers on Mac Pro and ruled it out. I wonder how many buyers are opting for Mac mini solely for those Promise Thunderbolt arrays.
I also assume that each of your users is currently using a single gigabit Ethernet port to connect to the LAN.
If these assumptions are accurate, then I think that a Mac mini will work as long as you and your users have appropriate expectations. The win from putting this server in place won't be networked storage that outperforms an internal SATA drive, although in bursts it probably can. The solution you've described is smart because it's centralized, securable and adds a layer of data protection (RAID).
You asked about bottlenecks. I can think of three, two of which you can work around now or in the near future. The first is Mac mini's slow internal hard drive(s). You'll have a solution in hand: Boot Mac mini from the array. Some consider that to be a controversial choice, but you shouldn't spend extra for the Mac mini server with dual 7200 RPM drives. The less costly Core i7 configure-to-order upgrade will give you a bigger boost.
Booting from the array also protects you from the most likely "repair" scenario for Mac mini: Swapping out your entire machine.
The second issue is Mac mini's lack of an expansion bus. If you get more users or start using apps that demand more from the LAN, you might want to fire up additional gigabit Ethernet ports. Mac mini has just one. At present, the only way to add a gigabit port is with a Thunderbolt PCIe bus expander. Early next year, there should be more options that connect directly or via an intermediate bus like ExpressCard/34 or USB 3.0.
The one limitation you're powerless to work around is RAM. Mac mini tops out at 8 GB. That meets requirements, but it will be tight if you try to use Mac mini as a client and a server. I deploy them headless so no one's tempted to use the console.
You can improve your odds that gigabit will cut it by using heavy, short Cat6 cables and a switch dedicated to the Mac LAN. Use Mac mini's built-in Wi-Fi to keep Remote Desktop and other low-priority traffic off the wire.
Whatever solution you choose, I wish you the best of luck.

Promise Pegasus J4 striped raid - error-36

Hi
I have a new macpro running mavericks
I have a promise pegasus j4 that I'm trying to set up as a striped raid..via thunderbolt
I have 4x crucial m500's in it.
Using disk utility I can see the individual drives.
on each I erase date and format as mac os extended journaled
I've individually deleted the partitions on them
I've then selected the 4 drives and created a striped raid set (mac os extended journaled
Untitled striped raid set icon appears on my desktop.
Any data I write to it stops after about 2gb. error -36
I've written 100gb of data to each of the drives individually - all fine.
I've tried using softraid - same issue.
Drive Genius says i/o on disk
Crucial say it's a problem with the Promise Pegasus.
Promise say I'm creating the RAID wrong.
"Current Response : No this is not right. you need to delete the partition then create the RAID and then create the partition and formatting.
but once the Untitled striped raid set icon appears on my desktop there's no way to then create the partion and format - the options aren't there in disk utility - and now their tech support have gone silent.
Advice appreciated
Kindest'
Jon

I encountered this error too, and it does indeed appear to be a weak power supply in the Pegasus J4. I am currently using the device with a sort of hackish work around...
SSDs use maximum current when writing; reading and idling draw far less power. So instead of defining one big RAID set, which causes all 4 drives to be writing nearly simultaneously on large transfers, I set the unit up as two independent RAID volumes, each comprised of two disks. This configuration works well for me since I do not do large writes to both volumes at the same time... this restriction may not be acceptable for everyone. As long as I don't write large amounts of data (over about 2 gigabytes) to both volumes at the same time, everything works reliably. This would tend to support the theory that the power supply just is not up to the task of keeping 4 M500s writing simultaneously for long periods of time...
Hope this helps someone (actually I really hope Promise improves the power supply - this unit is not exactly cheap and a wimpy power supply is pretty inexcusable).
BTW - does anyone know where you can download the Pegasus J4 FW updater software? I cannot find my original CD...
-Rory

What means: Promise Pegasus compatible with Time Machine RAID-support

On the (Dutch) Apple shop it is stated at the Promise Pegasus page: the Promise Pegasus is compatible with Time Machine RAID-support.
What does this mean? What is then the "physical connection path" between the TC and the Thunderbolt Pegasus RAID system?

Thanks for responding to my question. I guess I'm not sure I understand your reply though. I had no problem installing OS X on the 3TB WD Caviar Green and WD assured me that if I wanted to install only Windows 7 on it, there would be no compatibility issues. The problem lies with wanting the drive to be dual-bootable I guess via using Boot Camp (I know of no other way to go about it). The tech at OWC (where I bought the drive) said he had never heard of any problems with being able to install both Mac and Windows OS on the drive. In fact, he gave the same reply as yours: most hard drives should be able to work perfectly fine with your Mac. It's just that I can't get XP or Windows 7 (32 bit or 64 bit) to install on the 2nd partition, making the drive I have now not dual-bootable. The tech said 2TB hard drives were different and should solve the problem but when I asked him for any discernible spec I could look for in shopping for a replacement drive, he couldn't give me one, i.e. most drives should be okay. I have paid to have the 3TB installed and will have to pay to get the drive taken out and a replacement put back in -- I want to make sure whatever drive I put in this time allows me to have 2 partitions: one for my Mac OSX system and the other for my Windows enviroment (either XP or Windows 7).
If there is a work-around not involving Boot Camp, please let me know. I thought the reason for using Boot Camp as opposed to Disk Utility to create the dual-bootable drive was the benefit of using Mac drivers on the Windows side.
If there is another way, I don't understand why PC world made this blanket statement:
"Mac users should know that WD's new drives do not support Boot Camp, therefore they cannot be used as a dual-boot hard drive."

Will I lose the data of the old Promise Pegasus after a new one as daisy chain with the first? It says synchronizing.

Hello,
I have a Promise Pegasus R4 storage with a lot of data. I have bought another one and connected it to the first through thunderbolt ( obviously ) , the Promise Utility says on the new one "Synchronizing". On the desktop I see 2 Promise Pegasus icons 1 with the data which is the old Raid and the other empty which is the new one. What will be the result of that daisy chain Synchronization ? Will I lose the old data?
Your fast response regarding that matter is highly appreciated as Im worried for my data they're extremely important.
Thanks.

That would seem to be a question best asked of Promise themselves:
http://support.promise.com
This forum is for old, pre-G3 Apple hardware and almost certainly not a forum where you'll be likely to get useful responses.
Regards.

Promise Pegasus R4 dont work in my new Mac mini i7 2.6

I bought two new mac minis (2012). My Promise Pegasus R4 does not recognize the device in both. In old mac mini everything works normally.

I was opened the "Console" in the old mac mini (working r4) and show this message when I opened the Promise Utility
06/02/13 11:12:54,026 ReportCrash[3800]: Saved crash report for hasplmd[3801] version ??? to /Library/Logs/DiagnosticReports/hasplmd_2013-02-06-111254_Blaze-Server.crash
06/02/13 11:13:04,149 ReportCrash[3800]: failed looking up LS service ( scCreateSystemService returned MACH_PORT_NULL, called from SetupCoreApplicationServicesCommunicationPort, so using client-side NULL calls.
06/02/13 11:13:04,149 ReportCrash[3800]: LaunchServices/5123589: Unable to lookup coreservices session port for session 0x186a0 uid=0 euid=0
06/02/13 11:13:04,149 ReportCrash[3800]: failed looking up LS service ( scCreateSystemService returned MACH_PORT_NULL, called from SetupCoreApplicationServicesCommunicationPort, so using client-side NULL calls.
06/02/13 11:13:04,150 ReportCrash[3800]: LaunchServices/5123589: Unable to lookup coreservices session port for session 0x186a0 uid=0 euid=0
06/02/13 11:13:04,150 ReportCrash[3800]: failed looking up LS service ( scCreateSystemService returned MACH_PORT_NULL, called from SetupCoreApplicationServicesCommunicationPort, so using client-side NULL calls.
06/02/13 11:13:04,150 ReportCrash[3800]: LaunchServices/5123589: Unable to lookup coreservices session port for session 0x186a0 uid=0 euid=0
06/02/13 11:13:04,150 ReportCrash[3800]: failed looking up LS service ( scCreateSystemService returned MACH_PORT_NULL, called from SetupCoreApplicationServicesCommunicationPort, so using client-side NULL calls.
06/02/13 11:13:04,150 ReportCrash[3800]: LaunchServices/5123589: Unable to lookup coreservices session port for session 0x186a0 uid=0 euid=0
06/02/13 11:13:04,150 ReportCrash[3800]: failed looking up LS service ( scCreateSystemService returned MACH_PORT_NULL, called from SetupCoreApplicationServicesCommunicationPort, so using client-side NULL calls.
06/02/13 11:13:04,150 ReportCrash[3800]: LaunchServices/5123589: Unable to lookup coreservices session port for session 0x186a0 uid=0 euid=0
06/02/13 11:13:04,152 com.apple.launchd[1]: (com.aladdin.hasplmd[3802]) Job appears to have crashed: Bus error: 10

Promise Pegasus R4 - Partition resize

I installed an additional harddisk on my Promise Pegasus R4. Running the migration I could extend the Disk Array and the Logical Drive as well.
But the partition size was still the same. Promise does not provide any tool to resize the partition. They refer to the Apple Dis Utility.
Using the Disk Utility for resizing a partition on the raid I'm getting the following message:
MadiaKit reports partition (map) to small
I know that I'm not the only one having this issues with the Promise Pegasus Raid, but Promise does not provide any support on the reported problem. Does anybody know how to solve this issue?
Thanks
George
System:
Mac Mini
Yosemite 10.10
Server 4.0
Promise Pegasus R4

I opened a case with Promise and got the following answer:
Filesystem and partition is managed by MacOS. Typically you can extend the partition in disk utility. I do not know if disk utility can expand the partition without deleting data. For that we can recommend to contact Apple for more information.
Once again - no support from Promise!

MacBook Air, Promise Pegasus R4, AppleTV

Hi,
I'm not very technical, so excuse my ignorance..
I have a MacBook Air, Promise Pegasus R4 and AppleTV. The iTunes library is stored on the Pegasus, which is accessed via the MacBook Air.
My issue is that I don't want to keep my MacBook Air stuck sitting next to the Pegasus all day.
Does it make sense to buy a mac mini and have that attached to the pegasus? Would I be able to use the MacBook Air as the display for the Mac Mini?
Is there a better solution?
Thanks

Power it off.

Final Cut Pro 10.1 does not detect Promise Pegasus

HI,
I would like to change my location of where events are stored at for FCPX to my Promise Pegasus (6x3TB, configured to RAID 5), which is what i bought it for, but sadly, my FCPX does NOT detect my Pegasus at all in Library. It does however detect other storage devices like when my SD card is plugged in etc, and my macintosh hd.
I spent alot of time reading up and googling and some advices say it must be configured to MAC OS Extended (journaled) which, when i checked, it is! So I don't know what's the problem now.
It is getting very frustrating and I can't seem to get it to work. Would really appreciate if any kind souls can help me out on this!

Did you solved that isue? I have the same problem.
Thanks

Promise Pegasus

I just purchased a Promise Pegasus R4 4TB (4x1TB) RAID System. I've plugged it in, downloaded the Promise app and it's also completed the full synchonisation. My issue is that when I into the wizard to set up the disks, is says there are no disk available?
Any ideas? I'm not super tech just FYI.

there are no need to run Promise utility at all. I have R6 and R4, they're going pre-configured from factory to single full partition, it should automount. Can't recall exactly what for is utility, but surely for some deep partition tricks, that you basically don't need. Should recheck, but AFAIR you can repartition it from disc utility.

Promise Pegasus R6 web management

Hi There,
anybody has a clue, what is the user name and password for managing Promise Pegasus R6 from a Safari? I know the address is 127.0.0.1:8080 for its WEBPAM PROE service, but could not find the user name and password to log in. There is nothing in the user manual, nothing on the Promise support site, I could find only the Promise Vtrak manual, where is says it is adminstrator and password, but it does not work with this.
I have connected two R6 arrays to a Mac MIni sever and the second array is doing something continously what is not shown in the Promise Utility and bogs down the second array, so I got the idea to use its web management to check what is going on.
Many thanks for advising.

Hi,
Use the same account details you login to your Mac with. If those don't have administrator rights, you may need to use an account which does.
I've found most features on the web interface to be well represented through the "Promise Utility". I believe there was an update to that subsequent to your post so you may wish to try that also.
CIAO

Promise Pegasus Dual Display Capabilities?

With the Promise Pegasus Hard Drive System can anyone tell me if one can setup a dual monitor system with it and the latest iMac?

Bascially a TB drive will have no impact on display settings as long as the display is the last device on the TB chain.
So you would need to install the TB cable in this order: imac > Pegasus > Display for one display to function. The display would be plugged into the last port on the Pegasus.
The question regarding the second display would be a mater of how the imac is configured. I don't have one. You should use a Mini Display port cable. The other end of the cable depends on your montitor. Mini DP to DP is common.

Promise Pegasus R4/R6 Thunderbolt REAL speed?

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