Promise Ultra100 problem

|Does anybody have PCI IDE controller Promise Ultra100? On my K7N420Pro are often BSOD (problem with driver ultra.sys-it is driver for this Promise controller). I have on it connected 2 disks Seagate Bracuda IV (on the first cable) and DVD ROM Lite-On (48-16) and Zip100 (Nec) on the second cable. When I want read from 2 IDE devices, sometimes system crashes. It is interesting, that these devices need not be connected on Promise and BSOD with ultra.sys becomes. A week ago I read text document from harddisk which is connected on motherboard and no more process was running. After about 5 minutes a LED diode on DVD ROM blinked and - BSOD (ultra.sys).
My system is windows2000 (SP2) and new instalation did not help. New driver (and new BIOS too) for Promise is worse. Does anybody have another PCI IDE controller and what? Is it possible to connect on it DVD and ZIP on one cable? Please send any idea, how to correct this bug. System is stable (encoding video 5 hours and any problem). This bug is random.
K7N420Pro
Athlon XP1700+
2x256 MB RAM Kingmax (CL2)
onboard video and audio
driver for motherboard are 1.05 from NVIDIA
Writer Lite-on 48-12-40
DVD Lite-on 48-16
Seagate Baracuda IV (2x80GB and one 60GB)
ZIP 100 (NEC)
Promise Ultra100
External modem Rockwell
TV card Avermedia TVPhone 98/wcr

hi
i have an k7n2g-l with a promise ultra100 tx2 works perfectly
BUT i cannot use my cds on the promise card.
i have my 3 harddrives connected to the promise card and my 2 cds to the motherboard.
the promise card is not completly compatible with optical storage devices
some works some not
bye

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Solaris 8 on IA with Promise Ultra100

Hello,
i'm a newbie and i have an installation problem.
How can i install Solaris 8 on IA with a
promise ultra100 controller-card.
Can everyone help me?
T. Wrobel

That doesn't work because there's no solaris driver
for the promise ide controller (these promise ide
controllers are not 100% pci-ide compliant and need
special driver support). Ask promise for such a
solaris driver.
Most mainboards come with a PCI-IDE compliant
controller on the mainboard's chipset. Connect the
hard disk drive to that controller and solaris can
use the disk drive.

K7N2 Delta & Promise Ultra100

Im having some problems getting a Promise Ultra100 PCI ide card working. First of all the card would hang the boot sequence on "verifying dmi pool". I upgraded the fw on the card and now i get past this. The problem I have now is the bios is attempting to boot from the drives connected to the utlra100 card instead of my Sata drive which contains my OS (I get the NTLDR missing and attempts to boot from cd but not sata). I think the problem lies in the BIOS boot option being SCSI for the sata ports as well as for PCI ide controllers. Is there anyway of being able to run two promise controllers with this board and being able to specify which one to boot from?

Quote from: Fredrik Åsenius on 28-February-07, 07:28:19
Sorry about the mATX PSU mix-up!
Why should the motherboard BIOS see a difference between the two booting devices?
That's fine!
Well most recent bios show Sata as Sata and not a generic SCSI device. The fact that both the Ultra100 and the onboard Fastrack Sata are classed as SCSI in the boot order is causing the bios to attempt to boot from the Ultra100 interface ignoring the onboard Sata...
Here's something I found in the FAQ on the Promise website:
287 How do I boot from the Ultra100 if I already have a SCSI card in the system?
Cause: Booting from Ultra 100 w/additonal SCSI Controller in System, BIOS, Configuration, PCI Slot preference, CMOS BIOS settings.
Solution: If you have an actual SCSI controller in the system, the computer will attempt to boot from whichever controller is seen first. To get one controller to be seen before another, you must get it’s BIOS to load first. Manipulating the BIOS address that the card is set to use normally does this. However, the Ultra100 is fully PnP. This means that only the PnP BIOS on the motherboard can control which resources our card uses. In most cases, the PCI slot with the highest priority will be assigned the lowest BIOS address. On most motherboards, the PCI slot with the highest priority is PCI slot #1.
Still doesn't help as the fastrack sata controller is onboard, and in theory it should be detected 1st....

Promise SATA problem

Thanks to both of you. I've tried hitting ctrl-F but nothing appears. I can get into the Amibios no problem and have set the Promise controller to SATA only.
After reading what you've both said let me say what my set up is. I have an 80Gb Maxtor ATA drive on IDE1 and two DVD drives on IDE2. I have two 160Gb SATA drives on the ICH5 Southbridge controller. I have an internal zip drive on IDE3. I have nothing on the Promise SATA controllers but will do one day, I hope. I can see everything but the zip drive.
Can I only get into ctrl-F if there is something attached to the Promise SATA controllers?
I have to tell you I'm a bit clueless about RAID but don't think I need it. I'll check up on it later but right now I just need a working system.
Thanks.

Just did a compleate format and reinstall of my windows drive, wanted to start over. I was having a few problems with other software, and I wanted to to work with a clean slate.
Ok, I have 5 SATA drives all plugged into my motherboard. 4 are in the AMD SB600 sockets, each running in IDE mode. I have one more drive, formated, that I want to install in one of the 2 remaining Promise sockets,.
The drivers for the Promise are currently uninstalled, and the 5th drive is not seen because of it. The only drivers availible on the K9A2 PLAT driver page are for RAID. Previously, I have tried to install these drivers, and then configure the drive in the socket to run as IDE, but with no luck.
My problem boils down to, 'can I install any drives into these sockets as IDE', 'do I need drivers to get ide to work', 'where can I find these drivers', 'do these drivers work for vista x64 (OS is not running from this socket)'.
Sorry for the ranting, it has been a bad day for me.

Promise RAID problems

Hi all,
I was wondering if anyone on the list had problems with the Promise RAID.
My system is a 875P Neo. The two SATA drives are Seagate ST2380023AS. The system shas been wrking fone for about a month than troubles started. My system is updated to all the latest patches WinXP and MSI wise as well.
The system keep corrupting itself. When rebooting WinXP goes into a repair mode and run chkdsk. After in installing PAM 4.0 and enabled the logging I see these messages popping up in the event viewer:
Source: fasttx2k
event ID: 9
Desc: The device \device\scsi\fasttx2k1 did not respond within the the timeout period.
I had to recover WinXP a few times now and I can't keep working with the system this way and wondering when it is going to corrupt some files what I have not backed up yet.
I can't find any answers on Promise's website or here.
Any help appreciated,
--Laszlo--

Thanks for your help. I think my config is more simple than yours. I only have WinXp on this system on the Promise controller. I have the two drives in a stripe configuration, RAID 0 with 2x80GB drives. Same manufacture same BIOS on them.
I am not using the Intel SATA controller. The only device is a CD drive there.
What can I configure on the RAID controller? The only option I saw is for cache. Write Through or Write Back. Mine is set to the default of Write Back.
How could I verify that the drives individualy performing well? Is there any utility from MSI or Promise allow me to do that? What version of the Promise driver are you using and what is your BIOS version? I have the latest available from MSI which is 1.00.1.29 and my system BIOS is 1.9.
Thanks,

K6 Delta Promise controller problem

I have a little configuration there:
PSU: 450W
MSI KT6 Delta-FIS2R
512MB DDR400 (CL3) Memory (not in compatibility list)
Athlon XP2600+
VGA Club3D MX440 64MB
CDRW/DVD attached in VIA PATA (Cyberdrive 32x12x48, Toshiba 16x48)
1 x 36GB SATA WD Raptor attached in VIA SATA controller
2 x 160GB SATA Maxtor 8MB 7200rpm attached in Promise controller (not in RAID mode)
OS: Windows XP, SP1, with a couple of Updates through Windows update
The problem is that, my two Maxtor drives attached to Promise controller, get a Scandisk EVERY time I boot. This also happened to my WD, but after updating VIA4-1, drivers and BIOS, this problem was fixed.
When I try to update Promise's drivers with the latest ones (378_55), they just don't work (The device gets an yellow "!" symbol, in the device manage).
The machine works just fine in all other aspects. It's only that problem that makes my nerves break. Any suggestions?

Quote from: Bas on 17-December-11, 01:00:24
The Promise BIOS is part of the motherboard BIOS, you can't flash it separate.
Thats's what I thought.
Quote from: Bas on 17-December-11, 01:00:24
I doubt you ever used the promise else it would have recognized the drives.
Just turn it off and use the SB600, it's faster anyway.
You are probably right about me using the SB600 as I as very unfamiliar with the board, and both RAID controllers looks almost the same when POST-ing
What I don't understand is why they put in an rather advanced RAID controlled like the T3 when the SB600 one was faster anyway? Would it not make more sense that the system would be faster with two separate controllers working on separate disks?

Pci Promise card problem on Speedster FA4

Well after finaly sorting all my other problems. A new one turned up.
Promise PCI Ultra133 TX2 card. I have used this card a long time
and it has been working great. Latest bios and everything.
I have tried everything I can think of and nothing works, as a final
solve to this problem is to get new SATA drives. I am not happy
about that :(
I can't get the computer to boot beyond the startup point (i know this is
a bios issue). Everything works fine, the pci card is detected, windows
finds it and all settings in bios are standard more or less.
The problem turns up when I connet a IDE drive to the card. Everything
works fine and the BIOS on the card detects the harddrives, then the computer
continues on to boot up the system, and there it stops. I have tried
to disable most things in bios as I read someone in here had problems with a
TV card and they got that working by shutting down things in the system.
I am going to get another card in hops that it will work, if not, I guess I have
to get new SATA harddrives, that suck. After all this is a server card motherboard
more or less, if you can't use PCI cards what is the point?
I think this problem could be fore SCSI and other pci cards as well.
Anyone ? ideérs

You mean it stops somewhere during Windows boot?
Did you edit the boot.ini to make sure Windows loads from the right controller?
It's not just a controller/driver matter, Windows needs to have the proper settings in the boot.ini on where to load from.
Also, it could be the card is fighting with other things on the board.
This typicaly happens to controllers like Raid and/or IDE-cards that have their own boot-bios.

Promise SATA problems?

I'musing the onboard promise SATA controller for my 160Gb storage drive. As of last night, I went to start my machine up and it makes it to the promise controller's bios screen and is detecting.............................. ..........forever, then It finaly times out and I get this error: "Bios couldn't detect your setup, Check your system again". It did this 4 or 5 times before I changed to the 2nd SATA connector then it booted up. During this time I couldn't get the setup prompt in the POST screen to go to -->GO. Do you think the promise controller could just take a crap like that?
***edit***
This happens regaurdless of which SATA connector the drive is on. I'm Starting to think it's the HDD taking a crap. Almost like it's not seeing the drive info but it knows something is connected.

I've been messing with it for a while and it seems to be my USB dev's. After I remove all of them it work everytime. Makes sense, I'v been hearing the tone you get when you connect a USB dev intermittly. I have a viewsonic usb keyboard, logitech wireless optical mouse, and epson photo R300 printer. Any known issues with these devs. I have a feeling it could be my mouse, I've noticed it studdering a lot lately, much like the battery is about dead. I have ps2 adapters, do you think they may work? I'll update later, there is much partying to be done.

694D AR Promise Raid problem

When I boot up, I don't get prompted to enter the Promise BIOS.
I am running v3.7 of the 694DAR BIOS, and the Promise device is recognized in Windows (the device manager shows it as working).
I've tried flashing to other versions of the BIOS (3.4, 3.5, 3.6) all with no luck.
Anyone know what's up?

Use CTRL-F after the memory count.
That will get you the Promise utility.
There's an option in there to hide the system message telling you to hit CTRL-F (similar to CTRL-A for Adaptec SCSI controllers) which may be enabled.
Ignore Wakanoby - he'll probably tell you to buy a new PSU....

KT4 Ultra Promise Raid Problem

Hi,
I recently purchased a KT4 Ultra board to replace a K7T 266 board. After connecting my RAID 0 array to the 40pin IDE RAID controller on the new board, I was surprised to discover that only one hard drive was recognized. I tried every jumper combination, even iterating through ones I knew would be invalid. I switched cables, and I even tried a different hard drive. Since the two Serial ATA connectors naturally only support one drive, I would hope that some errata in the BIOS would not cause the old 40pin connector to only allow one drive. Who knows.. that was my only guess, as I've tried everything I can think of. Does anyone have any ideas?
Thanks,
Jeremy

ide 3 acts like a sata channel and will read one drive only
as it says on boards page you need at least one sata drive for raid
you cheapest option is 2x sata convertors
abit make them and sig do as well
i say 2 as i would not have one sata one ide in raid myself
ps this is the nforce forum not via

Promise Ultra ATA-100 (20265) puts drives in PIO 4

Before I get to the problem, here's my hardware:
- Maxtor D740X Ultra DMA133 80GB
- IBM Deskstar 60GXP (supports UDMA100)
- MS-6915, BIOS 2.01 (build 34) (Promise Ultra100 Controller that was bundled with the 694D-Pro board
- MS-6321 (694D-Pro motherboard, BIOS version 1.9)
Onto the problem:
I have the drives setup to both masters with no slaves attached; the IBM is on IDE 1 & the Maxtor is on IDE 2. When they're both connected, the ultra 100 controller uses PIO 4 mode for both disks. If I disconnect one of the drives, the controller uses Ultra DMA 5. --as I said, this works for either drive when it's alone, but not for both at the same time.
I don't know if the promise controller has a flashable bios, but if it does, I'm thinking that that may help. However, I'm having trouble finding any information on the subject.
In short, I want to use both hard drives in ultra dma 5 mode at the same time!
Any ideas? ?(

Quote
Originally posted by sean168
Hi I am using a PCI based adaptor card (SYBA) for ATA133. I am using a WDC ATA100 harddisk 40G connected to this card.
SYBA is using a Silicon Image Chipset. I am running WinXP.
Does anyone knows how to tell whether my harddisk is running at ATA100?
Regards
You will need some software utility from either Syba or Silicon Image.

Promise controller in i386 machines

I have been trying to install Solaris on a intel based desktop running a Promise Ultra100 TX2 IDE controller card..
the OS cannot recognize the controller card and cannot install as it does not see any HD to install against....
any help or suggestions would be appreciated..

Quote
I think the rule should be go with whatever is the most stable.
I agree, and if I don't had any other problems I would had stay on the Promise cause I indeed never had instability issues with my raidset. And VIA seems just as stable as Promise with that advantage that Memdiag runs now like a charm. And perhaps my NIC too.

K9vgm-v problem with pci ide controller card

My problem is with a promise ultra100 tx2 pci ide controller card that I got with a western digital hard drive a year or 2 back. I can plug the card in with no hard drives attached to it, boot into windows, update the drivers, etc. but when I plug either of my hard drives into the card, it goes to a black screen directly after the screen the promise controller brings up after the main msi bios screen.
It's my understanding that this problem is caused because the ide controller card can't inject its bios into the option rom of the motherboard. I've tried disabling as many other features that I can in the bios to clear up some space in the option rom, but so far no luck. I made sure I have the latest MSI bios, but I am 1 or 2 revisions behind on the promise controller card bios, because I don't have a floppy drive and I can't get any bootable cds to work.
If need be, I can get a new ide controller card, but I would rather not, because this one works just fine, and I am pretty short on cash. I am also worried that this same problem will happen with other controller cards that I pick up. Any advice on how to get this thing working?
P.S. - is there any way to get this board to boot from a USB key? My only options in the bios for booting to USB are USB-FDD, USB-ZIP, and USB-CDROM.
-MSI k9vgm-v
-phoenix rev 1.2 (I think. Can't remember. Whatever liveupdate says is the newest)
-AMD Athlon 64 3200+
-512 MB Wintec Ampo memory
-onboard video
-Enermax 370watt noisetaker
3.3v 30A
5v 32A
12v 1 14A
12v 2 13A
-ide hard drive as primary master (windows drive)
DVD-RW as primary slave
ide hard drive as secondary master (raid drive 1)
ide hard drive on ide controller card primary master (raid drive 2)
ide hard drive on ide controller card secondary master (raid drive 3)
-Windows XP Pro SP2

"My problem is with a promise ultra100 tx2 pci ide controller card that I got with a western digital hard drive a year or 2 back. I can plug the card in with no hard drives attached to it, boot into windows, update the drivers, etc. but when I plug either of my hard drives into the card, it goes to a black screen directly after the screen the promise controller brings up after the main msi bios screen."
That means reboot cycle?
Have you tried with more powerfull PSU?
"P.S. - is there any way to get this board to boot from a USB key? My only options in the bios for booting to USB are USB-FDD, USB-ZIP, and USB-CDROM."
USB-FDD, USB-ZIP or in HDD area.. depend how will be detected your USB key.
"It's my understanding that this problem is caused because the ide controller card can't inject its bios into the option rom of the motherboard. I've tried disabling as many other features that I can in the bios to clear up some space in the option rom, but so far no luck. I made sure I have the latest MSI bios, but I am 1 or 2 revisions behind on the promise controller card bios, because I don't have a floppy drive and I can't get any bootable cds to work."
Could be...
"If need be, I can get a new ide controller card, but I would rather not, because this one works just fine, and I am pretty short on cash. I am also worried that this same problem will happen with other controller cards that I pick up. Any advice on how to get this thing working?"
"-phoenix rev 1.2 (I think. Can't remember. Whatever liveupdate says is the newest)"
Check the exact version. Latest version is 1.6, if there is an conflict that raid card unable to register property like(No enough Space to copy PCI Option ROM or similar) a new bios can help.

Strange ide problem with 845 ultra

i have got a really strange problem with my 845 ultra board
I have a 2.0 GHz cpu in it, 2x 256MB Nanya CAS2 ddr, , gf4ti and a Realtek nic, onboard audio
ide ports:
primary master: IBM 80GB hdd
primary slave : Lite-On dvd
secundary master: Lite-On 40x cd-rw
Whenever I burn a cd, the whole system hangs while writing the lead-in and lead-out, after that is complete,everything works fine again
Also, when i add files to my Winamp playlist, I always get a general protection fault in Winamp.exe...
And, yes I did check my ram with Memtest86, it is fine
Even a fresh install of either windows 2000 sp3 or windows xp doesn't have any effect, even with all WHQL certified drivers installed
The strange thing is: If I connect all ide devices on a Promise Ultra100 TX2, all problems disappear.
So, is my onboard ide controller dying?
btw, all ide devices work fine in my brothers k7t266 pro2..
edit: fixed it
Never knew that the Intel ide drivers needed to be installed.
I have never needed any ide drivers for any board,so this surprises me.

Quote
Originally posted by wonkanoby
power supply details,make model,combined amps 3.3 and 5 v
Enermax 431W EG465PVE
combined amps
min - 185W
max - 220W

K8n neo2 hard drive max capacity problem

My 160 gig hard drive shows a max capacity of 33 gigs. I've read on the Western Digital support site that it's a Bios issue. I'm using the 1.1 bios.
When I try to reinstall the hd, i make the boot disk using the Data Lifeguard tools, but when i try to boot from either the floppy or even the cd itself, some informations shows up in dos while it's loading the program, but the program never actually starts. The HD has the Master jumper setting as it is the only hd on that IDE cable, my raptor is in sata port 3.
Any Ideas?

To get 48 bit addressing needed to access more than 128 GB, you need Windows XP SP1 or 2 or Windows 2000 SP3 or 4. You also have to add a registry entry - see
http://www.48bitlba.com/enablebiglba.htm or http://support.microsoft.com/default.aspx?scid=kb;EN-US;305098
I'm not sure why you don't see 128 GB unless you are using an older version of windows (is this the case?). I would expect any motherboard made in the last year, especially the Nforce 3 motherboard, to handle the 48-bit addressing. I would suggest checking the drive jumpering very carefully, noting as one of the other posters has indicated, that the WD drives are jumpered differently for master with slave or master by itself. Normally, I prefer to use Cable select with the 80 wire/40 pin ultra ata type cables. This way one can move drives around without changin the jumpers. Also, it is easy to tell which drive is the master (the one on the end of the cable).
Another solution is to use a Promise Ultra100 TX2 or equivalent controller. The promise driver handles the 48 bit addressing.
Robert

Promise Ultra100 problem

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