PROMISED Visa Gift Card not received

Moved to customer service, not a TV equipment issue.

Leafer2013, I apologize for any inconvenience this has caused you. I have escalated your issue to the appropriate department for further assistance with your issues. In the meantime you can go to the website below and check the status of your gift card. http://www.checkmyrebate.com. I hope this information was of some assistance to you. if you have any additional questions or concerns, please reply directly to the forum page.

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$ 100 Gift Card - Not Received - Frustrating !

I upgraded one of my phone - using the TRADEIN Promotion....BASIC to SMARTPHONE.
I had to call three times and finally speak to supervisor.....to get the textcode.
After submitting the textcode I received a brown envelope - I did everything mentioned and personally delivered the basic phone to the Post Office.
Called verizon to verify receipt - they kept telling me they dont have the phone.
Finally they said that they would give me the $100 gift card in the mail - this happened on Nov 15th 2011
Nov 28th 2011 - No gift card received - Called back again - was told to wait three weeks - till Dec 7th 2011.
Called back again on Dec 7th - was told - the delay could be because of Thanksgiving Weekend - wait 5 more days
Today Dec 13th 2011 - No sign of Gift Card.
I have been a Verizon customer for more than 10 years....
Verizon should keep its promise - the way they want their patrons to fulfill the contract.
This experience is dissappointing and upsetting....

Computica wrote:
Hello my mother had bought me a $60 gift card from the Skype Shop and it has been over 4 days and has yet to arrive. I also emailed the Chat and Vision support team with the order number and all I received was a automated message telling me to wait 48 hours for a reply.
Hello
If you do not receive a reply within 48 hours please let me know.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Sent Gift Card not received

I've sent a gift card to myself (to present it offline) and tried a couple of times to resend it from the iOS and still haven't received the Gift Card. I've even changed the email addresses and checked the SPAM/other folders and couldn't locate it yet.
Is there some problem that can be fixed?

Hello
We need more information :
1. When did you order it?
2. Order #?
3. When did you contact the supplier?
4. What was their response?
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Itunes gift card not received

I bought an itunes gift card for me thru my iphone but I have not received my redeem number

no worries, I found the certification number in my own account. Still really strange that the email was not immedicately sent to the designated recipient. I might just have to purchase iTunes cards through retail stores.

HT2736 gift card not received

i Sent a iTunes voucher to a friend of mine for his birthday, as of yet he has not received it (over 1 week ago). I looked at some forums and found that there is a way to resend the gift card, why would i need to do this? Logic would indicate that the gift card be sent and received immediately after purchase.

Your friend has checked the spam folder on his account as well as his inbox ? There may have been a problem with Apple's or his email providers servers when you sent it and it may not have arrived, or your friend may have accidentally deleted it - you could try resending it and double-check that you are sending to the correct email address.
Resending : http://support.apple.com/kb/HT1541

Christmas gift card not received.

Hello,
I ordered a Skype gift card for my wife for Christmas so that she could call her family and friends back home.
Order No:
SO356986
Order Date:
12th Dec 2013
Delivery Date:
25th Dec 2013
However my wife has not received it yet even with it being almost the 27th here in Australia.
I am not very happy with this, i thought Skype would be on its game to get these sent on Christmas, but clearly i had to much faith...
Can you please deliver this gift card to get account so that she can call her friends for the holidays!

Jonaseymour wrote:
I highly suggest skype cut all ties with this dodgy company, as they're clearly either a fraud or super useless at doing their job.
Hello,
Chat&Vision continues to be one of several third party suppliers of hardware items to Skype users.
I have asked C&V to contact you as quickly as possible.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Skype gift card not received

4 weeks ago I sent a skype gift card to my friend. I got the confirmation email within 2 days but my friend never got it, I made sure his email is correct. He checked spam after 2 days, 1 week and now but still nothing.
How do I procede? How can I contact Skype employees about this?

Hello
This is not something with which Skype can help directly. The gift card will have been purchased from one of our third party vendors. If you advise which one I will arrange for you to be contacted by them.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

ChatandVison Gift Card Not Received

After numerous attempts to contact ChatandVision through their support website I decided to try this. A gift certificate was purchased for me in October 2014. I never received it. I was forwarded the info from the confirmation email and will attach below:
Purchase summary:
Order No:
SO453655
Order Date:
20th Oct 2014
I'd appreciate any help I can get with getting in touch with someone at ChatandVision to look into this for me.

Hi mapstothestars,
I located your order and can confirm the vouchers were sent out the very next day after purchase. The recipient email is an educational one ending in xx.edu. It is very likely that our email was considered spam and re-diverted to another folder or automatically deleted. Kindly check your mail settings and have "ChatandVision" whitelisted if this is indeed what happened.
I will have the vouchers re-sent to you and the recipient’s email address within the next hour. I will further have this information conveyed to your via private message just to be safe. If you can kindly confirm once both our email and vouchers are received that would be most helpful.
Thanks.
Kind regards,
ChatandVision Ltd.

Gift card not received.

I ordered a $30 gift voucher days ago and it still has not arrived! Where is it? Who knows. Come on Skype, get your act together!!!

Missmle wrote:
1. I ordered a $30 gift voucher days ago and it still has not arrived!
2. Come on Skype, get your act together!!!
Hello,
1. Please advise the date upon which you placed your order
2. Which of our third party suppliers did you order from so we know which one to contact?
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

I tried to use my visa gift card to purchase something and I am now aware that it does not have any money in it to purchase anything. Now when I try to update an app it will direct me to the incorrect billing page instead. I cannot update any applications

Hello. I have tried to use my visa gift card to purchase something from apple. However, the security code is not present, which I am aware of. When I typed in the correct security code, I discovered that there was not enough money in the card to complete the purchase anyway. Now, whenever I attempt to update my applications on my iPhone 3Gs, I am directed to the billing information from the previous purchase that did not work. How do I cancel the purchase and continue to update my applications?

This happens for some apps. If you have a computer try to buy on it. Otherwise you will have to enter a credit card or some from of billing.

ITunes store is rejecting my valid Visa Gift Card... iTunes store and my appleid account is not accepting the security code on the Visa Gift Card I purchased today... It keeps telling me the security code is not valid

Has this ever happened to you?
iTunes store and my appleid account is not accepting the security code on the Visa Gift Card I purchased today... It keeps telling me the security code is not valid

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Sometimes the issue isn't really the security code, but the ZIP code or the form of the billing address.

Gift Card Never Received - False Advertising

Like many of you, I also was promised a gift card when signing up for the triple play package. As I was told that this would be received after having service for 90 days, I waited and even allowed an extra month for processing and delivery. Of course, this did not come and when I contact Verizon, I spoke with several unhelpful agents. I have spoken with one person who was actually helpful and told me she could put the order in, but I was at my wits end after talking with clueless and rude representatives that wasted my time and Verizon's time. Have any of you had a successful resolution? I am planning to file complaints with the BBB about the false advertising and send them the copies of conversations and my documentation that I have. In anyone's experience has this been helpful?

Hi Gizzie26,
Thanks for posting.
I'm sorry for the problems you're having getting your gift card. I can help you with this from here. Click on my username and under the "about me" section you'll see the link to get in touch with us.
Please include the link to this thread when you complete the form and whenever we've received your details we'll take it from there.
Thanks
Paul
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Billing and visa gift card

I am a new customer to Comcast and so far really enjoy the service. Today I logged on to my account to set up to pay my first months bill and was surprised to see the account listed as past due even though my due date is not until tomorrow. Also it seems as though for my second month I am getting billed for the whole amount for the entire month but only getting service for 23 days? My service started on the 9th of June and my first bill comes due on the 8th of July but my second bill comes due on the 31st of July. Something isn't right there. Please let me know what is going on and why I'm past due even though my payment isn't due until tomorrow. Also I am entitled to receive a $500 prepaid visa gift card for signing up with the deal I signed up for and I haven't heard a word about it. When can I expect to receive the gift card. I look forward to hearing back from you.
Robert Hodges

Hello Hodgesro,
I'll be more than happy to address your concerns. I will send you a private message to discuss this further.
Thank You!

Can you use a visa gift card to buy an itunes gift card online?

Ive read many discussions but non were clear.....
Can i get a visa gift card and buy an itunes gift card online??
If so how?

Not that I am aware of...
Credit Card in your name or iTune Gift Cards.

Can you buy apple tv online with a vanilla visa gift card?

For my birthday i got a $300 vanilla visa gift card and i know on some websites you can't use gift cards to buy things so i was asking to make sure and not waste my money?

This is a user forum so it's best to contact Apple or visit a local store and ask.

PROMISED Visa Gift Card not received

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