Promotional Bundle Discount - Disappointing Customer Service for the first time ever

I'm a long time Comcast customer currently on a triple bundle package. My promo discount ended and typically I can call; talk to a knowledgeable rep; and find a comparable bundle to keep my rate under $200 a month (tv, internet, phone that I use for business calls). Last week I got a "sassy" rep who was anything but helpful; reading off scripted cards; insisting that she was doing a good job and had satisfactorily helped me. I kept telling her no...I wasn't happy hearing there was NO promo available to me via the phone but I should try going to the website...well, I've spent another hour online trying to find alternatives with no luck. After reading some forum posts, I'm convinced there is NO site on comcast that offers any promo bundles for existing cusotmers that want to lower their bills. I do not need all the channels that my current plan has, but apparently if I change some things, comcast will get me for additional equipment costs so I'm sort of screwed unless we just drop everything and switch things up....I do hope someone from Comcast reaches out to help before you lose me as a customer......

I must have talked to the same rude customer service girl as you did. I was also trying to get a reduction in my bill and her response was to give back the modem that I rent and that would take $10.00 off my bill. For the last month I have had nothing but poor wifi service, having to call almost every day and have my modem reset. Well I hooked up this new modem that also includes the router on Saturday, what a nightmare that was. For more than 24 hours now my wifi has been intermittent at best. I called earlier and spent a good hour on the phone being transferred multiple times and each time having to repeat the same stuff over and over again! I have been with Comcast for more than 15 years and I think it's time for a change, tomorrow I am calling AT&T !!!

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For the first time ever... firefox has been crashing all day... is it suddenly not compattable with my windows 7? or what is going on? which version would work best for me?

today for the first time ever... firefox will not work.. it constantly is going to not responding... and i have never had this problem before... is it suddenly not compatible with windows 7? what is best suited for windows seven users?

Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer.

I just downloaded the newest reconfigured version of iTunes, and for the first time ever my content is all screwed up. Specifically, all of my playlists are gone, so are my apps. However, the music library is intact. Any ideas? Thanks.............

I just downloaded the newest reconfigured version of iTunes, and for the first time ever my content is all screwed up. Specifically, all of my playlists are gone, so are my apps. The good news is that my music library is intact and that I've got more than one device with everything as it should be on them; the bad news is that my PC does not recognise my devices and keeps defaulting to " lets sync your devices to this new computer loose all of the playlists I've spent years compiling". I don't get it. Any ideas?
Thanks

See this post.
tt2

Very disappointed by apple for the first time...

For the first time I feel realy realy dissapointed by Apple...
My MacBook Pro has 1 year and 1 month, so the warranty is over, suprisely som days ago start to fail the ethernet conection, I took it to authorized repair center and the result was, motherboard fail but because is out of warranty, have to pay $1,000 dlls plus manwork!!!!!!!!!!!!
How is possible that for 1 month after warranty and in on a very expensive Laptop have to pay again more tha $1,000 dlls, today the value of the equipment isnt more than $1200-1400 dlls!!!!!!!!!!!!!!!!!!!
I called customer support and the just tell me that I have to pay that or leave without ethernet the 1 year use MacBook pro!!!!!! I didnt receive even a discount!!!!!!!!!!!!
Isnt fair on a excellent company that always take a lot of care of his users!!!!!!!! I will think twice befero buy another mac equipment because is very sensitive and expensive.........

AppleCare can be added within 1 year of purchase. I did, and at 18 months my HD needs replaced. The biggest problem for me was that the store was very busy and needed 2 days to work through the backlog of existing repairs.

I want to create for the first time ever an iPhoto library on my Mac Mini from all of my seperate external hard drives over the years. Instead of filling my Mac Mini hard drive space with all of the pics can I import it to a seperate Apple hard drive.

I want to creat for the first time on my Mac Mini an iPhoto library. I have many seperate hard drives with pics I want to import but are concerned I will fill the hard drive with pics alone. Can I install the pics on one larg (1TB) external apple hard drive and use iPhoto functions still with the pics being installed on a seperate drive from the iPhoto OS?

This is our resident iPhoto guru, Terence Devlin's, advice:
You can move your iPhoto Library to an external disk:
1. Quit iPhoto
2. Copy the iPhoto Library Folder as an entity from your Pictures Folder to the External Disk.
3. Hold down the option (or alt) key while launching iPhoto. From the resulting menu select 'Choose Library' and navigate to the new location. From that point on this will be the default location of your library.
4. Test the library and when you're sure all is well, trash the one on your internal HD to free up space.
Once that is done you can import directly into the iPhoto library on the external HD.

Backup up an old iphone for the first time ever...

I'm helping a friend transfer data (over 1,000 photos and some notes) from her old iPhone to a new one. When connecting to iTunes for the first time with the old phone, it wants to set everything up for the first time and I'm afraid it will erase everything BEFORE we get a chance to back it up.
Are my assumptions incorrect? How do we avoid losing her data and get a sucessful first-time back up? Any suggestions are greatly appreciated.... THANKS!

Yes.
Take a look at this document: https://discussions.apple.com/docs/DOC-3141

[solved]Installing Windows for the First Time Ever.

I'm not unhappy with Linux or anything. I just finally need Windows (for the first time in many years). I'm not really a n00b either, but I figured forum is where this post belongs.
The dual boot guides that I've seen so far have two differences from what I plan to do (I'm not sharing a HD, I have a separate SSD for Windows, and the other guides assume you already have windows, and show you how to install Linux alongside it), so I have a few questions:
I have an SSD that I intend to wipe out and install Windows on. Do I need to do any special prep for this? When I'm in the Windows install live cd, How will I know which HD is the one that I want to use? (I guess if it lists the size, that might help). Should I manually disconnect the other Hard drives to be safe? I know that Windows likes to be on the first partition on the drive, but if Windows will have it's own drive, does it need to be plugged into the first SATA connection on the motherboard? When I buy new hardware, I generally throw the drivers disks away (because you don't usually need them for Linux) Is that going to be a nightmare? Is installing Windows 7 a nightmare anyway?
That's all I can think of. Any other tips would be welcome.
Last edited by Convergence (2012-06-09 10:44:03)

Convergence wrote:I have an SSD that I intend to wipe out and install Windows on. Do I need to do any special prep for this? When I'm in the Windows install live cd, How will I know which HD is the one that I want to use? (I guess if it lists the size, that might help). Should I manually disconnect the other Hard drives to be safe? I know that Windows likes to be on the first partition on the drive, but if Windows will have it's own drive, does it need to be plugged into the first SATA connection on the motherboard?
You can boot a windows on a second hard disk in grub like this:
title Windows
map (hd0) (hd1)
map (hd1) (hd0)
rootnoverify (hd0,0)
#makeactive # Not needed for windows 7
chainloader +1
During the installation, I assume the target HD has to be the first one, so it's probably best to disconnect the other disc. Also, windows always overwrites the MBR, but it's easy to fix that with a live cd. Of course, that isn't a problem if you are installing to your second hard disc.
Windows 7 needs (at least) two partitions: a boot partition of about 500 MB and one for windows itself (I think 25GB is recommended for a 64 bit windows). Windows can be installed anywhere on a disc, even in a logical partition, but the boot partition needs to be on a primary partition. I'm not sure if it has to be the first one. Earlier versions of windows didn't need a separate boot partition if windows was installed on a primary partition.
Convergence wrote:
When I buy new hardware, I generally throw the drivers disks away (because you don't usually need them for Linux) Is that going to be a nightmare? Is installing Windows 7 a nightmare anyway?
That's all I can think of. Any other tips would be welcome.
Hardware generally works out of the box on windows, except for the wireless for which you usually need to download a driver. Installing windows 7 is so easy that a monkey could do it. The installation does take a lot of time though.
Last edited by Terminator (2012-06-06 22:29:05)

I may have to carry a balance, for the first time ever

I have never carried a balance on my credit cards before (other than two accidental late payments, one in 2008 and one in 2009). I had to take my boyfriend to the emergency room on two occaisions a couple of weeks ago, and today, we got the bills (insert scary music here). As soon as I saw the bills, I called the hospital, knowing that they have a discounted rate if you pay your full balance soon after the date of the bill. I was able to score a 25% discount, but had to pay it then. I put it on my Discover It card, which has a 0% promo interest rate for a while (since I just got the card in April). I could have paid it out of my emergency fund, but I thought it would be just as easy to do it this way. What do you guys think? Boyfriend will just make the payments to me and I will pay off the balance as he pays me. I know it will get paid, since we have lived together for nearly a decade and he has never not paid me back for anything, but I am still a little unsettled about carrying a balance. I assume I will see a drop in scores temporarily for utilization. Can I expect any other side affects from this?

Annipoo wrote:
I assume I will see a drop in scores temporarily for utilization. Can I expect any other side affects from this?It mainly depends on the impact to your utilization though there may be a small hit for having a balance report on a card that was previously not reporting a blaance. That said, unless you were paying the card down to 0 prior to report date it was reporting a balance even if you were paying in full. Payments made after the report date but by the due date do not reduce the reported balance since the balance had already reported. You can do the utilization math to see how much your overall and individual utilization would change but we can't tell you that you'd see an impact of X points. You'll lose your grace period but if you have 0% on purchases that doesn't matter. If you were subject to interest you'd have to deal with residual interest even after paying it off. However, neither of those directly affect score. The impact would be to utilization. "Utilization has no memory" is quite often stated here but bucketing is possible and it does happen to some. It's not "memory" per se but it does mean that it can take a little while for the reduction in utilization to show its effect. Annipoo wrote:
I could have paid it in cash, but I thought, why take money out of savings (where it is earning interest) when I could put it on Discover for 0% and also get the 2% cash back? Was my reasoning wrong?Nope. Your savings is probably not accruing that much interest but it's more than the 0% you'd be charged on your Discover and it's probably less than the 2% you'd get with charging it on Discover. If you didn't have 0% then it would probably make more sense to rely on a liquid cash reserve.

On my new desktop, for the first time ever, I cannot access my gmail through Mozilla without getting a "get me out of here" option and I cannot figure out why.

I have been trying all day to access gmail on mozilla. I installed, uninstalled, and re-installed Firefox and I keep getting the same warning whenever I try gmail. All other sites function perfectly.

You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.
Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.
You can't recover from this 'forget' unless you have a backup of the involved files.
It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

Ipod won't sync for the first time ever. I am also seeing the cloud for the first time. Help.

Windows 7 operating system. Ipod classic.
Added new content tonight (audio book discs - have done dozens of times before). Went to sync. Nothing doing. Tried two different cables. Noticed that what I added was put in the cloud. I had never seen the cloud before. I cannot get back to the regular library.
Usually when I sync, content on my device that is no longer in the library (in this case the cloud, I gues) is also deleted from the device. That isn't happening. I don't think things are syncing at all.
It would seem to me that it would not be the cloud that would sync, but the regular library, which I cannot seem to access.
Help

I have tried the suggestion to reset the sync log to no avail. Anyone have another idea? This just started after I downloaded 4.3.5.

I have been receiving junk and spam mail for the first time ever. Why?

I installed Lion a few months ago - possible reason? I receive everything from surveys to dating proposals to free product trials. I also feel that my calendar is vulnerable since I'm losing entries, i.e. can't find appointments I know were in my calendar. Is this connected? HELP!

LOL, did you ever look up the definition of yahoo!?
Ya·hoo
[yah-hoo, yey-, yah-hoo] http://dictionary.reference.com/help/luna/Spell_pron_key.html Show IPA
noun, plural Ya·hoos.
1.
(in Swift's Gulliver's Travels ) one of a race of brutes, having the form and all the vices of humans, who are subject to theHouyhnhnms.
2.
( lowercase ) an uncultivated or boorish person; lout;philistine; yokel.
3.
( lowercase ) a coarse or brutish person.
http://dictionary.reference.com/browse/yahoo

I have a Macbook pro that I bought in 2008. I recently installed Maverick. For the first time, I used headphones. Now I cannot get sound without them.

I have a Macbook Pro that I bought in 2008. A few months ago I installed OS 10.9.1. A couple of days ago I used headphones for the first time ever. Now I cannot get sound without them. Help?

Hi, lolabev.
You may find the troubleshooting steps in the article below helpful.
Troubleshooting issues with no audio from built-in speakers on Macs
http://support.apple.com/kb/ts1574
Cheers,
Jason H.

I have just tried to convert a PDF file for the first time. Get error message-can't access service.

I just purchased ExportPDF and have tried to convert a PDF file to *.docx and *.rtf for the first time. In both cases I get a file that says there was an error is accessing the online service. What do I do?

Could you try these steps to alleviate the access issue you're having:
Choose Edit > Preferences (Win) or Adobe Reader > Preferences (Mac)
Click 'Online Services' on the left-hand side
Sign out of our Adobe ID and sign back in.
Try to convert your document again.
If you continue to have trouble, please verify that you can access the service via the web interface. To do this:
Open a browser and navigate to http://exportpdf.acrobat.com/signin.html
Try to log in with your Adobe ID (email address) and password
Once logged in, follow the on-screen prompts to convert a file
Let us know if you're still having trouble and we'll try to help!
-David

When connecting my iphone 4 to itunes for the first time i get the following message "cannot connect to this device because Apple Mobile Service is not started" what does this mean and how do I solve it?

when connecting my iphone 4 to itunes for the first time i get the following message "cannot connect to this device because Apple Mobile Service is not started" what does this mean and how do I solve it?

I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

I am trying to purchase from the itunes store for the first time, but when I entered all my information it said I had to contact customer support?

When i tried to use the itunes store for the first time it said I had to contact customer support to complete the transaction.

You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

Promotional Bundle Discount - Disappointing Customer Service for the first time ever

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