Promotional Trade In Shipping Materials still not received - multiple requests!

I've been requesting the shipping material for my $200 iPhone promotional trade in since September 29th.  I've visited the store to inquire once, used the contact us email at least 3 recorded times, and called the provided phone number 3 times as well.  I'm beginning to think this is a total scam and Verizon has no intention of honoring the $200 promotional trade in they advertised. 
All I have gotten is a bunch of excuses and no resolution.  Zero Accountability! Verizon Wireless Customer Support

RaySJ I've been reading of quite a few people having this same problem on here.  Have you tried calling a VZW Corporate store in your area to see if maybe they'll take it in for you and just issue the credit.  $200 is a lot of money to see go away because of VZW not getting the shipping materials in a timely manner.  I'd try calling a corporate store to see if they can help...some people have posted on here that they've had some success doing that when their materials didn't show up.  Let us know if you try this method and if it works out for you as it'll be a bit more encouragement for others to do the same rather than waiting...

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