Prompt icon(lens icon) not working in Peopletools 8.51/HCM9.1

Hello,
After installation of PEopletools8.51/HRMS 9.1 , i am not able to open any of the prompt (lens icon) beside the field. The page continuously shows processing but nothing happens after that.
Any suggestion/solution will be highly appreciated.
Thanking in Advance
Amit

Gernal_USA,
I'm moving your question to the Acrobat forum, since it does not relate to the CreatePDF service.
Dave

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