Prompted to update iTunes today and now it does not work. tried reinstalling and caanot successfully reinstall.
prompted to update iTunes today and now it does not work. tried reinstalling and caanot successfully reinstall.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2
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tried to run ios5 upgrade, get unkown error 0xE8000065 and now ipad does not work at all and is frozen can not even switch off
Try a hard reset and go from there. You might try a manual install (using DFU Mode), as outlined in the link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
tried to update software on i pod touch but would not work and now ,wont restore back to factory setting or anything
Without more information all I can suggest is:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have updated ITunes and now it does not work
I have updated ITunes and now it does not work. It worked before the update was installed, now it doesn't. I cannot un install it either...
Use this application to uninstall iTunes and all related components
http://support.microsoft.com/mats/program_install_and_uninstall/en-us -
Just updated my iPad with iOS 7 and now internet does not work anymore, how to fix if???? Desperate
Try resetting your iPad:
Double click the Home button. Slide up with one finger on ALL your apps to close them.
Then, Press the Sleep/Wake button + Home button and hold 15 seconds or until you see the Apple logo.
This will reset your device without erasing data, apps or settings. -
I have a WRT54G v8.1. I upgraded the firmware, and now it DOES NOT WORK.
I have a WRT54G v8.1. I upgraded the firmware, and now it DOES NOT WORK. It keeps telling me that this router is not supported. There is no firmware to roll back to. It worked fine until a power outage. HELP!
If your Internet Service Provider is Cable follow this link to configure the router.
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Just installed Office 2011 on my MacBook Pro Retina and now Safari does not work
Just installed Micro Office 2011 on my 13" MacBook Retina and now Safari is not working correctly. Pages load very slowly or not at all.
Any idea of what's wrong?
ThanksPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
Help. I updated to ?ios 6 or Something and then it did not know me. Used my old e email addresss and now my e mail does not work. Either address. My misery began when I triedmto change my e mail a month ago
Hi cocowatson,
Thanks for visiting Apple Support Communities.
Be sure to try all of the steps in one of these articles (depending on your computer) if your iPod touch is not recognized by iTunes:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Best,
Jeremy -
Can I get rid of 36? It installed an update and now firefox does not work at all
firefox 36 is seriously broken
It updated on my computer and now does not work at all. I've tried all the suggestions and no help.....going back to IEHi wskossack, I am sorry to hear that you are having problems with Firefox 36. I am also sorry that we have not been able to get that working for you yet.
If what you really want is to uninstall Firefox we can do that. Of course I have to ask if you would be willing to let my help you to get the most up to date version of Firefox working. But, Firefox is all about the ability to customize. If you want we can install the last version of Firefox and you can use that until the next version comes out or while we work to get Firefox 36 working for you. I will try to cover every option in my reply.
First I will cover uninstalling Firefox. If you want to look at the [[Uninstall Firefox from your computer|article click here]] this can be done in about 7 steps
I would recommend that you completely uninstall Firefox and install it again. This will most likely fix any problems you have right now. Because you are asking how to do this I am going to assume that you have not tried this.
If you have Vista or Windows 7:
1) close any open Firefox windows.
2) from the start menu click on control panel
3) click on uninstall a program
4) from this list chose Firefox
5) click on uninstall (this is located turds the top)
If the Uninstall Wizard does not run, you can start it manually by running helper.exe, which is located in one of these locations by default:
(32-bit Windows) C:\Program Files\Mozilla Firefox\uninstall\helper.exe
(64-bit Windows) C:\Program Files (x86)\Mozilla Firefox\uninstall\helper.exe
6) in the Firefox uninstall wizard click next and on the next page click uninstall then click finish
7) to remove other files and folders that may not be removed by the uninstall, you must manually delete the Firefox installation folder, which is located in one of these locations by default:
(32-bit Windows) C:\Program Files\Mozilla Firefox
(64-bit Windows) C:\Program Files (x86)\Mozilla Firefox
The uninstaller does not remove any user data such as history or bookmarks. To completely remove this data, you must manually delete the Firefox folder containing your user profile:
Click the Windows Start button.
Type %APPDATA% in the search field and press enter to open the hidden Roaming folder.
Open the Mozilla folder
Delete the Firefox folder.
Now I am going to go over how to get the last version of Firefox installed on your computer. If you want to look at the [[Install an older version of Firefox|article click here]] . If you decide that this is what you want to do please look at the article for some impotent security information.
Firefox 35.0.1 was the last version of Firefox and you can get it by [https://download-installer.cdn.mozilla.net/pub/firefox/releases/35.0.1/win32/en-US/Firefox%20Setup%2035.0.1.exe clicking here] . The link is also in the article. If you do this you will have to disable the auto update. To do this go to options, then go to advance. Under advance there will be a sub tab. You want to go to update. Then you can select to never check or to have it tell you when there is an update.
So the only thing left is for me to help you with any problems you are having with Firefox 36. I hope you will give me a chance. In any case, if you need any more information or help with anything that I went over please let me know. -
Upgraded to new iTunes and now it does not work
I recently upgraded to iTunes 10.1.2 and it does not work.
The current message I have is:
An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKeyToken="1fc8b 39a1e18e3b",processorArchitecture="x86". Please refer to Help and Support for more information. HRESULT: 0x80070002.
I have tried to uninstall and reinstall iTunes but it does not work.
Thanks,
DavidWhy not? What happens when trying to use it?
"Will not work" is useless when asking for help. Without specifics, no assistance can be provided. -
Upgraded to Yosemite and now camera does not work. Please help.
I just bought a new iMac 27" computer today. I brought it home and it told me I needed to update my iOS. So i did.....now my camera does not work. Does anyone know a fix?
Message was edited by: MCO98Scott SV wrote:
Hi there - I just completed a leopard upgrade. Strangely enough, after installation and the subsequent reboot, i cannot get the finder to work. Upon clicking on the finder it just sits there and gives the 'waiting' signal (rotating multicolor circle). I opened the activity monitor and killed it, clicked again. nothing. Rebooted numerous times.. nothing. I also tried to install the leopard software update. The files download fine but will not install. I assume this has to do with the finder problem. Any ideas on how to fix this? thanks!!
There are really two "Finders," the one in the dock and the one that actually runs the GUI.
When you click on your desktop, you see the Finder menu on the top right. Do any of those functions work?
For example, if you click Go->Home, does the Finder window open as normal?
If so, you may simply have a corrupted Finder alias in your dock.
I would first run DU and perform a disk check and repair permissions.
How to get to DU? Again, if the top right Finder menu works, select Go->Utilities and run DU from there. -
I upgraded my Mac Pro to Yosemite and now CS5 does not work.
Help.....Adobe Photoshop CS5 does not load now that I upgraded my MacPro to yosemite....anybody have this problem and how was it fixed?
Yes. The Yosemite upgrade is notorious for damaging CS5 installs. Please reinstall and let us know how it goes.
Also make sure Yosemite is upgraded to 10.10.1
The reinstall will set your instal to 12.0.0 If Help > Updates does not work, go here Adobe - Photoshop : For Macintosh
download and apply the updates for Photoshop and Adobe Camera Raw.
Gene -
I finally got so tired of Firefox freezing my computer that I tried to uninstall and reinstall. Upon reinstall, it will not work at all and I am unable to delete my old user profile. Is there any way to get rid of this profile so I can give one last attempt to get Firefox to work before switching permanently to Google Chrome? I really liked Firefox for years until they screwed it up with the recent changes.
Try running Firefox in [[Safe Mode]]. If it functions properly in that configuration, then one of your add-ons is the culprit.
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I downloaded 4.0 when prompted yesterday. Seemed to download normally but did not automatically start following download even though that option was checked. The shortcut now is broken and efforts to fix it fail because the file cannot be found. Checked the firefox folder and do not see a file to run firefox. Tried restarting twice with no luck. Then tried multiple times to reinstall 4.0 with no success. Then tried uninstalling and reinstalling 3.6 with same result.
OK. Got it figured out. Disabled my virus scanning software and the download worked perfectly. Should have thought of that before now.
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