Prompting for my password too early after sleep MB Air 2013

Hi,
Under System Preferences --- Security & Privacy --- General I've set my MB Air 2013 running Mavericks to require a password after 15 minutes of sleep, but the password promt comes up even if I put it to sleep and wake it up a second later. Has anyone else found this extremely annoying or had this problem? Any ideas as to how to stop this?
Thanks!

Did you just speak to someone on the helpline, or were you also able to speak to Apple Customer Relations? Apple Customer Relations is a higher tier that can solve problems that the first tier you speak to may not be able to. If you did not specifically ask to speak to Apple Customer Relations, you might try to call back and ask if you can. If you were able to speak to Apple Customer Relations and they could not help you, then it looks like you will have to invest in another battery. I have never looked into speaking with the battery's manufacturer, but that may possibly be another avenue to explore. The System Profiler should name the manufacturer.
Batteries do have their own microprocessor, and if this gets messed up, it will cause problems. However, I know of no other tools than resetting the SMC and calibrating the battery:
Calibrating your computer's battery for best performance
http://support.apple.com/kb/HT1490
Perhaps someone else knows of something else to try.
If you would like to read about batteries and learn more, here is a link you might find helpful:
Battery University.com
http://www.batteryuniversity.com/
Good luck, and thank you for the star!

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Prompting for my password too early after sleep MB Air 2013

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