Prompting for previous owners account when downloading free App updates

Hi, this is my first time here so apologies if I don't follow correct protocol! My brother in law gave me an iPhone 3G 2 weeks ago after using it himself for a couple of weeks only.
I have a new iTunes account and have synched calendars and contacts ok. I have removed all of his content from iPod on the phone and now have only the tunes I have purchased from iTunes on my phone. I have purchased and downloaded apps, and downloaded free apps ok. My homepage tells me I have 3 free updates to download, but when I try to do so it prompts me for my b-i-laws iTunes password. have tried to do this when logged into my iTunes account and when not and still can't get past this issue. Only happens with free updates. Can anyone please help me? Thanks.

I worked out the solution to the problem - remove the free apps my b-in-l had downloaded that there were updates for; reinstall them under my account.

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What is error code 5105 when downloading free apps?

what is error code 5105 when downloading free apps?

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Unable to "purchase" or download free APP updates

I am trying to download free App updates on my iphone but it says unable to purchase try again later. so i waited a couple days, and it still wont work. and itunes wont update them either. I have the 2.2 software ive tryed to restart it i cant figure it out. anyone know what the problemo is?
thanks

I had the same problem. I just fixed it. There are several posts on many forums addressing the "5002" error that date back to the IT8 roll out. My solution started with the post linked below.
http://gosublogger.com/2009/01/how-to-fix-itunes-error-5002/comment-page-1/#comm ent-5330
After trying the suggested fix I posted the following:
Thank you for posting this work around. My iPhone 3G has been unable to update apps as well as iTunes 8 running on my MBPro. I followed your instructions to the letter, but still have the same symptoms with “5002″ error. Next I backed up my Mobile Apps folder again (after the reinstall (I kept the original backup as well)), deleted all, and synced with my iPhone 3G. At this point only the apps from my phone are in the iTunes Mobile Apps. folder. No success. I still get the “5002″error in iTunes, and “unable to purchase” when updating apps using iPhone.
Any suggestions?
UPDATE:
After an extensive Error “5002″ Google search, I discovered the post linked below.
http://discussions.apple.com/thread.jspa?threadID=1716575
I logged onto my iTunes account, and discovered that there was now a blank Credit Card security/CCV field next to the CC number field. Also there was a weird message in red stating that my address did not seem to be traditional for my area, and required editing or some such nonsense. I deleted a few characters in the address field, re-typed them exactly as they were, filled in my CC CCV code, and clicked done. All problems fixed!
I hope this helps..
PDW
Message was edited by: PDW4137

HT5858 Why does my iPad and iPhone ask for verification when downloading free apps

What does my iPad ask for verification when trying to download free app from App Store

You are required to provide credit card details to download apps be it free or paid.
Nothing will be deducted from your credit card if the app is free.
There will be a authorizing hold of US$1.00 to verify your account information. It will be credited back to your account later.

HT5622 How do I erase the Apple ID for this IPads previous owner. When I went to update one of the games it asked for his password?

HOw do I erase ID for previous owner. I was asked for that PW when updating a game?

The content on your device that was downloaded with previous owners I'd will be forever associated with that I'd.
It would be best for you to restore the device to factory settings and make it your own.
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http://support.apple.com/kb/HT1414
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HT201272 Why am I asked for bank details when downloading free apps?

When trying to install and download free apps from the app store why am I asked to enter my bank details and confirm my purchase???

For the App Store you need an Apple ID with a credit card tied to it.
Apple will make an Authorisation Holds for a $1 to verify credit card information but will be not charge.
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ITunes is asking for credit card details to download free apps

I've never had an apple product before so im new to this, but i now have an iPhone 3GS on IOS 4.1. I can't update the iPhone as i have it unlocked and it will remove the patch. I know that to download apps you need to put in card details, but i dont own a credit card. Apparently, it's supposed to give me an option not to select any card, which would allow me to download free apps but that option isnt there. I can't download any apps, not even free ones.

There are instructions on this page on how to create a new account (the instructions won't work with existing accounts) : http://support.apple.com/kb/HT2534 e.g. select a free app in the store and click 'create Apple id' when 'buying' it

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How do i check my billing info from ipad? All of a sudden im getting error messages that sec code on my cc is invalid when i go to download FREE apps? I havnt changed a thing on my end to warrant this error message

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2nd hand iPhone 5s. Prompting for previous owners apple ID on restore.

Hello,
I recently bought an iPhone 5S 2nd hand. I was told that the person selling it had recieved 2 for Christmas and so was selling one. I have since got the phone and noticed that although the previous owner had deleted messages, contacts etc he had evidently used it as his Apple ID was still logged in and call history, emails, photos and music was left on the device. I restored the iPhone so that I could wipe it and set it up for myself but on restore I am being asked for the previous owners Apple ID in order to proceed.
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Ah this is really depressing. I think the seller falls into both the idiot / scammer camp. I think he plans to claim it lost on insurance and therefore get a new phone while keeping the money he mad on the sale. I don't think he realised that I wouldn't be able to use the phone and therefore this fuss would be kicked up.
I've contacted the seller for a refund and said I'd have to contact the police if he didn't reply so hopefully he gets in touch so I don't have to go down this route but the fact I've yet to have a reply makes me think he is going to go quiet.
Luckily the emails he left on the phone include a CV with his contact details / address on so I'll be able to at least give the police further details. I've made it clear to the seller that I have these details so hopefully he'll come through.
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Why do apple need to use my credit number when downloading free apps ?

im about to download a free app - as i have done many times before
and now itunes needs my creditcard info to be correct .. why ? its supposed to be free ?
well i filled the forms with a correct credit card number (my mastercard) and still no result - itunes tells med i should enter a valid payment method
it seems i cant download freee apps when theres not any money on my bank account ? well well ..
can someone tell me why ?

Apple wants you to risk your number out on the internet maybe, they don't care about customers. They state that it is for validation of your account, but this make no sense as you already have entered a username and password, which seems to work fine on any other site. They basically want your wallet to be held hostage, even for updating already installed apps (this should make you think). This is bad in my book, and I think Apple should change this action ASAP. It is not right and they know it, but greed seems to be the game for them I guess. You should not have to risk your credit card number being transmitted across the internet just to update or install a free app. Android market place does not do things this way.
Just Sad how this is
TonyTronic

HT204053 Does iCloud backup both accounts' apps on a device? We are an institution that enables users to use a "personal" account to download free apps to supplement the "institutional" account apps.

A user whose device had been recently restored to a different institutional backup, noticed her personal account apps were no longer on the device.

Here's how to do it.
1. App Store, iTunes Store should have the same AppleID on Computer and iPhones. (Free to share apps, music and books... )
2. Person A uses the same purchasing account for everything (ie. email, contacts and ...).
3. Person B have the same purchase account see no. 1 (for App Store and iTunes Store) but create a second AppleID for iCal, e-mail, contacts and etc.

Issues downloading free app updates after moving country

Hi,
I've recently moved from Australia to Germany and (stupidly?) updated my iTunes account to reflect that fact. I now keep being told in iTunes that several of my apps have free updates available but when I try to download them, iTunes store tells me that there are no updates for my account.
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Matina

I have just done the same thing, moving from Australia to Sweden. I changed my billing info, and can no longer automatically update apps that I downloaded before moving.
There is a loophole, but Apple may of course close it at any time. The work-around, which is to update the apps from your iPhone, iPod touch or iPad, is explained in this e-mail exchange with Apple's support rep "Brittany":
http://www.breneman.net/apple_itunes.html
So far I have not received a reply to my last e-mail, it has been a few days now.

Why do I need a credit card number on file to download free apps?

I've had this itunes account for several years. The last CC that I had on file for making purchases has been lost (and reported as such). So, obviously my payment information regarding that card is no longer valid and I can no longer make purchases. Understandable.
I am, however, still waiting for a new card to be sent to me before I can go in an update the information.
What is boggling me is that when I attempt to download updates or other free applications, itunes (on my phone) keeps asking me to sign in and provide payment information (which I do not have). It will not let me download any free apps or updates without it.
1. Why?
2. How do people who use gift cards or paypal use this function on their iphone/itouch? (or, really anyone who either doesn't have a CC or doesn't want to use it). There's GOT to be a way when I see other people walking around with their iphones/itouches dl'ing free apps just presumably without a linked credit card on their account. Right?
I know all I really need to do is wait for my card and update my info when it gets here, but there are some pretty important updates that I kind of need now.

You can create an App store account without a credit card, however that won't help you with updating your previous purchases. Apps are DRM protected, and tied to the account that was used to originally purchase them. There is no way to overcome this DRM protection or transfer them to another account(Itunes support can if you contact them). If you want to create an App store account without a credit card, follow the directions here, but bear in mind the DRM protection mentioned. If you use this account to download free apps, you will have to use this same account for all future updates:
http://support.apple.com/kb/ht2534

HT201304 Why is it not letting me download free apps on my iPad when ? It's asking for my bank details again and when I type my security number in its says its been declined from a previous purchase? Can u help me pls!

Why is t not letting me download free apps on my iPad when it's asking for my security number and when I type it in my details on my iCloud account it's saying its been declined and asking for another payment card ? Can some1 help me pls!!

You will need to contact iTunes support to get that sorted out: http://www.apple.com/support/itunes/contact/

Prompting for previous owners account when downloading free App updates

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