Prompting for User name/Password after I close the document

Hi guys,
I have implemented FSDB repository. When I open a KM document and close it, I am prompted with the authentication window to enter username/password. When I enter correct username/password, it doesn't accept it. However when I close this authentication prompt, I have no issues continuing my portal session.
Please help guys.
Note: I am on EP6.0, SP15.
Regards,
Deepak

Hi Deepak,
I am using SPS15 and had similar issues with MS documents. We were receiving authentication prompts. We omitted the MS Docs from the HTTP compression and then applied this RegFix. For us it seemed like it was an update coming back to the folder where the documents are stored upon opening (for PPT's) and on open and close for DOCS. From what I read in the MS note with the regfix - it seems like updates to the MS folder stucture for the purposes of Sharpoint collaboration stuff.
Anyway,
<a href="http://SDN Blog on Disabling Secondary Authentication">https://www.sdn.sap.com/irj/sdn/weblogs?blog=/pub/wlg/2083</a>
<a href="http://support.microsoft.com/default.aspx?scid=kb;en-us;838028">MS K# Article</a>
I hope that this helps,
Judson

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Siva,
Check out these links:
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https://service.sap.com/sap/support/notes/549610
Note 993579 - Authentication window when KM-documents opened by email-link
https://service.sap.com/sap/support/notes/993579
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Tue Aug 12 20:31:19 IST 2014 | class com.sap.sdb.sllib.models.software.Software | Software object initialized Sucessfully
Tue Aug 12 20:31:19 IST 2014 | class com.sap.sdb.sllib.models.database.DatabaseParameter | Create new database parameter object with name: MCOD value: and comment:
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Tue Aug 12 20:31:19 IST 2014 | class com.sap.sdb.sllib.utils.connection.JdbcDriver | Class: com.sap.dbtech.jdbc.DriverSapDB loaded
Tue Aug 12 20:31:19 IST 2014 | class com.sap.sdb.sllib.utils.Xserver | Use Java process call.
Tue Aug 12 20:31:19 IST 2014 | class com.sap.sdb.sllib.utils.Xserver | Execute command: D:\sapdb\programs\bin\x_server.exe start
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Tue Aug 12 20:31:19 IST 2014 | class com.sap.sdb.sllib.utils.connection.session.DbmJdbcSession | Logon with user: control
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Tue Aug 12 20:31:19 IST 2014 | class com.sap.sdb.sllib.runtime.SdbLibInstance | End of command section: PARAM_GET
Tue Aug 12 20:31:19 IST 2014 | class com.sap.sdb.sllib.runtime.SdbLibInstance | *************************************************************
Tue Aug 12 20:31:20 IST 2014 | class com.sap.sdb.sllib.runtime.SdbLibInstance | Start new command section: GET_SQL_USERS
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Tue Aug 12 20:31:22 IST 2014 | class com.sap.sdb.sllib.models.software.Software | Software object initialized Sucessfully
Tue Aug 12 20:31:22 IST 2014 | class com.sap.sdb.sllib.utils.connection.JdbcDriver | JDBC driver path: D:\sapdb\programs\runtime\jar\sapdbc.jar
Tue Aug 12 20:31:22 IST 2014 | class com.sap.sdb.sllib.utils.connection.JdbcDriver | Class: com.sap.dbtech.powertoys.DBM loaded
Tue Aug 12 20:31:22 IST 2014 | class com.sap.sdb.sllib.utils.connection.JdbcDriver | Class: com.sap.dbtech.jdbc.DriverSapDB loaded
Tue Aug 12 20:31:22 IST 2014 | class com.sap.sdb.sllib.utils.Xserver | Use Java process call.
Tue Aug 12 20:31:22 IST 2014 | class com.sap.sdb.sllib.utils.Xserver | Execute command: D:\sapdb\programs\bin\x_server.exe start
Tue Aug 12 20:31:22 IST 2014 | class com.sap.sdb.sllib.utils.connection.session.SqlJdbcSession | Start new connection with URL: jdbc:sapdb://HOSTNAME/SID connect user: superdba
Tue Aug 12 20:31:22 IST 2014 | class com.sap.sdb.sllib.utils.DbCommand | com.sap.dbtech.jdbc.exceptions.DatabaseException: [-4008]: Unknown user name/password combination
Tue Aug 12 20:31:22 IST 2014 | class com.sap.sdb.sllib.api.exceptions.DatabaseCommandException | com.sap.sdb.sllib.utils.connection.JdbcDriver.createSqlSession(JdbcDriver.java:69)
Tue Aug 12 20:31:22 IST 2014 | class com.sap.sdb.sllib.api.exceptions.DatabaseCommandException | com.sap.sdb.sllib.utils.DbCommand.getAllSqlUsers(DbCommand.java:2054)
Tue Aug 12 20:31:22 IST 2014 | class com.sap.sdb.sllib.api.exceptions.DatabaseCommandException | com.sap.sdb.sllib.utils.cmd.ident.classes.GET_SQL_USERS.run(GET_SQL_USERS.java:26)
Tue Aug 12 20:31:22 IST 2014 | class com.sap.sdb.sllib.api.exceptions.DatabaseCommandException | com.sap.sdb.sllib.utils.DbCommand.runCommand(DbCommand.java:3469)
Tue Aug 12 20:31:22 IST 2014 | class com.sap.sdb.sllib.api.exceptions.DatabaseCommandException | com.sap.sdb.core.main.cmd.SdbCmdMain.<init>(SdbCmdMain.java:67)
Tue Aug 12 20:31:22 IST 2014 | class com.sap.sdb.sllib.api.exceptions.DatabaseCommandException | com.sap.sdb.core.main.cmd.SdbCmdMain.main(SdbCmdMain.java:212)
Kindly Suggest me to resolve.
Regards,
JD.S

Hi Deepak,
I have executed the below commands,
xuser -U c -u CONTROL,<password> -d SID -n HOSTNAME -S INTERNAL set
xuser -U w -u CONTROL,<password> -d SID -n HOSTNAME -S INTERNAL set
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Regards,
Sree

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