Promt: Iphone needs to be restored

I am having trouble trying to restore my phone. When I hook it to my macbook I get a prompt that says "Iphone can not connect your phone because it is locked with a passcode. you must first enter the passcode on the iphone before it can be used with itunes." Problem is I cant enter the passcode on my phone because it just goes straight to the emergency call thing and shows the usb port hooking to itunes on the screen. Any Idea of how I can restore my phone?

Well, you could try a DFU mode restore....Search around on the web for how to get iphone into DFU mode...

Similar Messages

  • When i turn my iphone 4 on, it comes up with a picture of a cord connecting to an itunes icon. when i plug it into my pc, it says the settings on my iphone need to be restored. but i dont want to restore it as will lose everything on it. what shall i do?

    when i turn my iphone 4 on, it comes up with a picture of a cord connecting to an itunes icon. when i plug it into my pc, it says the settings on my iphone need to be restored. but i dont want to restore it as will lose everything on it. what shall i do?

    You have no chose but to restore your phone. What do you mean "lose everything"? Is your data/iTunes content not on your computer?

  • HT4623 iPhone needs to be restored from sync. can I disconnect and finish later?

    My iPhone needs to be restored from sync. can I disconnect and finish later? Apparently something didn't work and I haven't yet found the answer. Afraid my iPhone has been wiped.

    Sadly, there isn't. Some of your phone's items may be stored in the backup file the phone makes during sync. Unfortunently, should those items not be in the back up file they are gone for good.

  • Iphone needs to be restored but..can i save my photos/videos???

    Hi guys!
    I was upgrading the OS of my iphone when itunes and the iphone decided to freeze.
    After an hardware reset, the iphone is now asking for a restore (it only shows the "connect me to itunes" screen) and there's no way i can make it change his mind.
    Is there a way to save the photos/videos i have (had -_-) on my iphone before restoring everything?
    Thanks for your support and have a nice day!
    Bye!
    Albepple

    Sadly, there isn't. Some of your phone's items may be stored in the backup file the phone makes during sync. Unfortunently, should those items not be in the back up file they are gone for good.

  • New iphone - needs to be restored, Itunes downloads the software, then doesn't install it and tries to restore it all over again

    So I have a new iphone. It was working fine, I had loaded my old iphone's last backup onto it.
    Then it tried to update the software to the new IOS.
    Now its stuck in restore mode, itunes downloads the 800mb update, then does nothing with it and wants to start the restore from the beginning.
    I've downloaded latest itunes, updated my computer, restarted it, all those things suggested - but it still does it. I don't have another computer I can try it with...

    Alannah77 wrote:
    Error 3194 ...
    Please see the  More Like This  section on the right.

  • It says it needs to be connected to itunes and restored.  when i do that, it goes through the whole process then comes up with "iphone could not be restored. unknown error code (-1)".  Please help

    My brother gave me his old iphone when the touch screen went out on mine.  It's in great shape but when I received it, it says that it needs to be connected to itunes to be restored.  I have done this and it goes through the whole process then says iphone "iphone" could not be restored.  unknown error code (-1).  There is not a -1 code on the list and I have tried most of the suggestions.
    Does my sim card need to be in when I am doing this?  And any other suggestions?

    I did put it in DFU mode but its still not working, although everytime it shows your iphone needs to be restored. Kindly help.

  • My iPhone 4s is not switching on, I connected it to itunes thru my Windows 7 laptop and it says phone needs to be restored. I clicked okay and it started the process however the progress bar with the apple logo is on the screen, progressbar do not start

    My iPhone 4s is not switching on, I connected it to itunes thru my Windows 7 laptop and it says phone needs to be restored. I clicked okay and it started the process however the progress bar with the apple logo is on the screen, progress in the bar did not start yet after 5 hours. Some one please hep me.

    I did put it in DFU mode but its still not working, although everytime it shows your iphone needs to be restored. Kindly help.

  • My iPhone needs restoring every hour or so

    I am desperate for help.
    I think the iOS 5 is causing my iPhone 4 to crash.
    The phone loses service and then the message "iPhone needs to be restored, can not send or recieve cells or texts" comes up.
    I have restored my phone at least 30 times, used the DFU restore and turned off my virus software to make sure iTunes is updated .
    Can someone please tell me what I am doing wrong or how to fix it? when I do get the phone working it needs to be restored 20 minutes later. Its very inconvinient at this time of year.

    The steps to set up as a new device are in the following article:
    http://support.apple.com/kb/HT4137
    Seth

  • IPhone needs to restored but I have important things on it.

    I was doing the most recent update for my phone, and then it suddenly stopped and said my iPhone needed to be restored. I can't restore it because then I'll lose more than 2,000 photos and videos that are not on iTunes. Is there anything I can do?

    This article will tell you where the backup file is stored, and detail the full process of performing a restore:
    http://support.apple.com/kb/ht1414

  • IPhone needs restore message

    I was getting an error message that "iPhone needs to be restored". After a miserable 2 hour downloading the latest iTunes I finally got it restored. Now, after about 5 hours, I'm getting the same message and no service. I can turn the phone off and then back on and it will be fixed for a few hours only to get the same message. Any suggestions?

    Here's a troubleshooter:
    iPhone: Understanding the 'Restore Needed' message

  • IPhone could not be restored. An unknown error occurred (36)?

    I have an iPhone 4s. Earlier this week the battery died and when I plugged it in to charge instead of it turning on it showed the connect to iTunes logo. I did this and it said my iPhone needed to be restored. It updated to the latest software as I hadn't gotten round to updating to 7.4 yet.It did that fine (as far as I am aware) and then I got a message saying it needed to be restored again. I did that and it goes through a stage of extracting the software and then connecting to the iPhone, the apple logo appears on my phone with a bar underneath it and then I get the error message " the iPhone "iPhone" could not be restored. An unknown error occurred (36)"
    Since then I have tried updating on three laptops and a Mac, with different USB cables. I've tried temporarily disabling the internet security as the apple help section suggested it could be interfering. I've deleted and re-installed iTunes so that I have the latest version and none of that has worked. As the phone now won't turn off unless the battery is dead I can't put it in DFU mode to try that. I'm completely out of options! Any further suggestions would be great.

    Read here, especially the part about "hosts file":
    http://support.apple.com/kb/ts3694#error36

  • Iphone suddenly says it needs to be restored, so i attempted to restore but now it says it wont activate?

    Hi guys,
    this morning  my Iphone 4 came up with a message on the screen saying it needed to be restored, i thought it was strange so i rebooted my phone.
    Then it just went to the 'connect to itunes' screen like it was a new phone.
    I attempted to restore and failed a couple times, finally it seems to have worked but wont activate?
    any ideas would be great!
    Justin

    VOR LOCK wrote:
    I paid somebody to get it factory unlocked ,It was working fine for quiet some time but suddenly  since last week message appeared phone needs to be restored ,i put it on itune and it restored but after few hours it went back on the same state,I did it few times on each attempt,It got restored but exactly after 40 to 50 minutes again pop up with the message NEEDS RESTORATION, please need some help.
    Then the device has been hacked.
    Restore as new, this will remove the hack that unlocked the device.

  • Iphone 4 keeps telling me it needs to be restored, but says my iPhone hasn't got a sim card installed when the same one is in there as always

    my iPhone 4 said it needed to be restored, so i plugged it in but now it says there is no sim in the device, please insert one, so i thought my sim card was playing up and got a new one today, but turns out it still says the same thing..

    Hey saandyy,
    Thanks for using Apple Support Communities.
    You can try to restart the iPhone to exit recovery mode.
    Turn your iOS device off and on (restart) and reset
    http://support.apple.com/kb/HT1430
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.
    Have a nice day,
    Mario

  • My iphone 3gs has itunes plug displayed on screen and iturnes says it needs to be restored but when i try to click restore it doesn't work what to do now?

    HELP,,,my iphone 3gs is displaying iturnes plug on screen and when i plug into computer iturnes, it says it needs to be restored but when i click on recover it doesn't complete the task my phone is stuck with itunes plug on screen. please help

    Maybe:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • My iPhone says it needs to be restored, but on connecting to iTunes i get unknown error, and unable to restore: any tips?

    On 2 occasions my iphone has come up with the message that it needs to be restored to factory settings, but on trying to do this, itunes displays the message that it is unable to restore phone due to unknown error.  Any tips?

    Unless you have a jailbroken phone that has altered the baseband, that usually a hardware failure, in which case you'll have to take it to the Apple store for evaluation.

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