Proof of deliver past USPS 120 day available tracking information

An issue on an ebay selling forum has come to my attention that I would like clarification on. Some ebay sellers have had buyers claim INR through PayPal after the 120 day cutoff of USPS online tracking availability. The seller purchases a shipping label with tracking. The tracking number shows delivered. 120 days go by, and the post office removes the tracking information. PayPal claims have a 180 window. Buyer claims INR after 120 days because online tracking information is no longer available. The issue has been addressed on ebay seller forums several times and was brought up in a weekly chat with an ebay employee. His answer is that it is a PayPal issue, and ebay can do nothing to help. Is there a resolution to this problem, or are sellers going to have to drop PayPal from accepted payments. There are already more options out there. I use three different forms of online payment. Dropping PayPal would not be that much of a problem anymore.

Your best bet is to contact customer services direct with this question. You can't drop paypal on ebay i think its mandatory but you can of course on other sites. If you hear back can you come back and update? To be honest I don't think they can do a lot about it as they have bought in the 180 days to match the credit cards as a buyer can do a chargeback up to 180 days after paying. So if a buyer funds their paypal payment with a credit card (which I always do) then you will still get the same problem. Good luck.         ****************************************  I give up my time to help you so a thank you or kudos would be cool.
Marking one of my replies as a solution would be appreciated if I sorted your problem.
     

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