Properly unpacking iMac and strength of arm
Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
This FAQ (frequently answered question) is here because many people find their displays are crooked after unpacking the machine, and if they took the proper precautions, they can prevent the display from being crooked, drooping, or otherwise loose. Of course if you take the proper precautions and find it is still loose, drooping or crooked at the neck, then either customs during shipping or the person installing your extra RAM didn't read this FAQ.
If you find it crooked, drooping, or otherwise more loose than it should be, take the computer to an authorized service center and have them repair the arm as it requires undoing about 16 screws and tightening them to an exact factory spec with a tool only the authorized service center has. For international locations visit the "Where to buy link" on the website and locate the authorized service center link on the bottom of the page.
To properly unpack the iMac, put the box on its side and open it from both ends. Then push the styrofoam carefully through and then remove the pieces off the top and bottom. That way the neck does not have to be force turned through the styrofoam when it is unpacked.
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Download the offline installer here: http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac /install_flash_player_11_osx.dmg
Mount the DMG and run the installer
If it won't run, go to: Mac HD/Library/Internet Plugins
Trash the Flash Player.plugin file from there
Go to: Mac HD/Library/Application Support/Adobe
Trash the Flash Player folder (the whole folder)
Empty the trash
Reboot
Mount the DMG and run the installer again.
Similar Messages
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Latest version doesn't install properly in Imac and Macbook Air 10.6.8
Flash Player is not working proprly on my Imac nor on my MBA, after installing and reinstalling latest version of FP many, TOO MANY times for the past week.
On most of youtube videos, but not all (i.e. "Dumb ways to die" works!) I get a message that says I need to install the new Flash player. When I go to the link provided, or directly to the Adobe web site, and install the Flash player, I continue to get the message telling me I need a new flash player.
I'm using Safari 5.1.9 and my OS is 10.6.8. Javascript is allowed under the security tab.
When I run the Adobe help for Flash, I get a blank box where I should see my version of flash and my operating system.
I also get the same error in other websites like Google maps, when I try to do a "street view" for example, and TV on demand.
Please Help! Should I revert to installing an older version? I wasn't having this problem until I updated to FP 11.8...
ThanksDownload the offline installer here: http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac /install_flash_player_11_osx.dmg
Mount the DMG and run the installer
If it won't run, go to: Mac HD/Library/Internet Plugins
Trash the Flash Player.plugin file from there
Go to: Mac HD/Library/Application Support/Adobe
Trash the Flash Player folder (the whole folder)
Empty the trash
Reboot
Mount the DMG and run the installer again. -
I recently bought an iMac and love it.
Only proplem I have is I keep getting an error message "the disk was not ejected properly"
Everything is backing up fine on my Seagate 2TB external USB drive.
Each time there is access on the seagate and it stops in between needing to back up again I get this message.
Can anyone help?The drive is malfunctioning.
If the drive has more than one interface (USB, FireWire, Thunderbolt, eSATA), try one of the other interfaces.
Check that the data cable is securely inserted at both ends.
Try a different cable.
If you're connecting the drive through a hub, connect it directly to a built-in port on the Mac.
If you're connecting it directly, try a different port.
Disconnect all other devices on the bus, or as many as possible.
If the drive is bus-powered, but has an AC adapter, connect the adapter.
If the drive doesn't work under any of the above conditions, it has to be replaced. You may be able to salvage the mechanism by removing it from the enclosure and installing it in another one, or in a drive dock. -
Since I installed IOS 8.0.2 (was ok on IOS7),on my iPad 4 "photos" don't scroll properly, it freezes and staggers, it's really slow to scroll to the bottom of the page (in Album, Events From My IMac) it's very annoying!
I'm not sure, but I know it's not recommended to upgrade to iOS 8 on anything older than an iPhone 5. I only lost my music playlists and music that was on my phone, but that music is also on my iTunes, not the playlists though, and I don't want to go through ALL my iTunes library to fix it either... But it seems I don't have a choice right now.
Whatever you do, do NOT upgrade to iCloud Drive, keep iCloud till OS X Yosemite comes out, if your computer is a Mac. I also just noticed that all my documents on my phone are gone from Pages, BUT if I go on the iCloud website they are still there. Hopefully it will all work itself out when I can update my macbook pro to OS X Yosemite.
If you backed up your phone and all your purchases off your iPhone prior to trying to upgrade you should be fine... But I'm not even remotely sure. -
I have an iMac and a macbook pro that I used to be able to share files between but ever since I moved 3 months ago I can't get it to work. Also, now my phone and my wife's phone are inseparably connected. She seems to be getting all of my text messages but I don't get hers. We also bought new computers right before we moved so that might have something to do with it. Both computers are on my account and have my name. Thanks in advance, it would be nice to get this working again - tired of walking ten feet with a flash drive to share files : )
The following may help with the file sharing issues: OS X Mavericks: Share your files
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Hello All - be gentle with me - Im not very techie and Im a windows refugee! so Im not well versed in the ways of Mac fully yet!!
Im having a problem with my iMac (which i love) and airport wifi..... The iMac is 5 months old and is running OS x 10.5.6 I am using a wireless Netgear modem/router on 802.1n. I have 100% signal strength in the Airport Status bar and it connects perfectly.....however about 4-5 minutes the signal just disappears and the Airport status bar greys out and I lose my wifi connection. When you click on the Airport in the status bar, even the network name has disappeared, and then about 20 seconds later it reappears and reconnects itself automatically. Its like the card is turning itself off and then back on again and rebooting and its doing it like clockwork.
I didn't really notice it at first, but it came to light when i bought a Time Capsule - which after 10 days of failed back ups I took back to the shop thinking it was that that was faulty.
As the problem is still there, i figured it might be a router/modem issue so i got our IT guy to check all the settings and he confirmed it was properly set up and working fine.
I've just bought a Mac Air Book also running Leopard 10.5.6 and the weird thing is that the Airport connection on that is bullet proof, as is the wireless connection on my daughters Windows XP Profession SP3 lap top - which leads me to conclude it has to be either a faulty airport card in the iMac or some sort of software issue ??
Any one got any suggestions how to fix the issue - as its driving me nuts! Is this a known issue ?OK - this is early days, but this fix touch wood appears to have worked (after spending hours on the phone to Apple Support (who in fairness were very helpful)).
We tried all the usual routes - run disk checker, resolve conflicts, moving plists out of the library - exactly the same, if not worse.
Then we tried this - which HAS worked so far - 24 hours and it hasn't dropped once.
Dig out Disc 1 that came with your mac and put in to the drive. Click on the Apple logo. and then select - OSX Software. The Mac will want to restart - let it.
You then need to tell it to install OS X again. MAKE SURE you click the Install and ARCHIVE option - if you dont it will wipe your disk and all your settings and data. The Archive option basically saves all your settings and reinstalls them once the software has reinstalled.
My iMAC came with OS X 10.5.2. - once all this had reloaded (mine took about 2hours) - airport worked fine. Then the problem arose - my iMac is set up to automatically download and install updates - after about 10 mins, it beetled off to check, then loaded and installed Mac OS X 10.5.6 update together with Aiport Utility 5.3.2; Quicktime 7.6; Remote Desktop client 3.2.2; iTunes 8.0.2; and Frontrow 2.1.6 - it managed to download the whole lot in one go - about 750mb seemlessly without falling over - as soon as it installed however - my wifi connection went down.... :o(
So I figured there had to be a problem with one of the updates - so i started from scratch again and install/archive OS X 10.5.2. I then turned off the auto install updates feature, so i could manually install each update in turn, to see which one it was that upset Airport.
I found that if you download and install the updates 1 by 1 - then Airport remains happy....
I did it in this order..
Remote Desktop
Quicktime
iTunes
Airport Utility
Front Row
OS X 10.5.6
As I say i dont know if this is a permanent fix, but in 24 hours it hasn't dropped wifi once, and that's way longer than it has survived for the last 2 months.....
I have no idea why this apparently seems to work either - but it does seem to have cured it.... -
I'd like to restore photos from my iPad3 to the iMac once I have a new drive. I had uploaded them directly from the iMac onto the IPad via iTunes. That iTunes was wiped out in the drive failure. In the meantime I wanted to move the photos to my MacBook Pro, but iTunes tells me they belong to another iTunes (mine also but was on the iMac) and syncing will erase the content on the iPad. Moved all photos (4000+) to an album in iPhoto on the iPad, but iPhoto on the MacBook doesn't see the album- It only see photos directly taken on the iPad. I seem to be caught in an owenership issue between my photos, my computers, and permissions due to the dirve failure.
Any ideas?
Thanks in advance for any assistance.
ToddPhotos synced to an iDevice are different from ones taken by the device's camera.
Difference between camera roll, photo stream, and photo library - https://discussions.apple.com/thread/3846502
You will need to use a third party utility to try to recover them as it is assumed that if you transferred them from your computer you alredy have the original files on the computer and a backup of the computer itself (do not rely upon your iPad as a backup). Furthermore, the photos transferred to your iPad have reduced quality so they are not as good as the originals.
Here's my old list of utilities (this list was really done for music rescue so make sure they do photos too):
Note: The information below hasn't been updated since early 2013.
Some of the information below has subsequently appeared in a document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991
Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
- Expod (free) - http://www.headlightsoft.com/expod/ - Mac, universal for 104.+ (newer machines try de-Tune)
- deTune (free) - http://www.headlightsoft.com/detune/ - Mac, 10.5+
- Senuti - http://www.fadingred.com/senuti/
- Phoneview - http://www.ecamm.com/mac/phoneview/
- MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/
- Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
- Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
- iexplorer (free) - http://www.macroplant.com/iexplorer/ - Mac&PC
- Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
- 2010 Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them. -
I have just agreed to software updates on my imac and now can't open my mail. There is a message saying this version of mail isn't compatible with this latest software. I have located the updated mail in the applications folder but it won't open. I don't have the original operating software disk. Does anyone have any suggestions?
Your reply suggests that you have moved Mail to a different location, which (as I said) will prevent it from being properly updated. You cannot use Mail 4.5 with any recent version of Mac OS X. Mac OS X 10.7 (Lion) included Mail 5 and Mac OS X 10.8 (Mountain Lion) includes Mail 6. I'm assuming that you have either Lion or Mountain Lion, but if that is incorrect, you will need to provide that information.
At this point, you will need to reinstall your system. Hold down command-R at startup and reinstall the system right on top of the old one. This should not disturb any of your documents or applications, though you should have backups beforehand in case something goes wrong. And at this point, with your system in an uncertain state (I don't entirely know what you have done to it), something could go wrong.
You will also want to delete the old copy of Mail 4.5, wherever that is. You can't use it.
In the future, do not move any of the preinstalled applications. Leave them where they are. -
Had to purchase new Macbook so all devices could sync with Yosemite. I use iMAC and Macbook with iPhone, etc. I have many photos over years and do scrapbooking. I want to preserve my pix on an external hard drive and organize them. I am currently using external drive on iMAC and a separate one on Macbook that is outdated. I use them with TM for backup. Can I transfer pix data only to the iMAC via a transfer cable and then send all photos to new external drive for access and safe storage? I am confused about backup not preserving my photos. Help please me transfer and save my pix and properly set up my external for access. Thanks a bunch!
connie,
I assume you are storing your photos in an iPhoto library, since you are asking in the iPhoto forum?
if you want to store your iPhoto library on an external drive and keep them safe, you need two external drives. One drive to store the working copy of the photo library, that you are using to work with your photos, and one drive for time machine to make back copies of your iPhoto library.
Can I transfer pix data only to the iMAC via a transfer cable and then send all photos to new external drive for access and safe storage?
You could simply plug your new drive into the MacBook and copy the library from the old drive to the new. Then connect the new drive to your iMac and use the iPhoto library there.
Make sure, your new drive has the correct file system - MacOS Extended (Journaled) . See this link: iPhoto: Issues with FAT32-formatted drives
-- Léonie -
How do I determine if the memory problems are with my imac and not the RAM?
I've heard of some vague problems with intel imacs and their memory slots. I'm about to replace (for the 3rd time) RAM, and think I need to test further to see if the problem is with my imac and not the RAM. Right now I put back in the original 2-512 sticks that came with the imac, and the rember test is only showing 594mb (odd amt!) testing OK. But, in "about my mac" it will show as 1gb.
Problems I've had with each set of RAM: occasional KP's, excessive spinning beachballs, sudden closing of apps (esp. if I have several apps running), won't fax usually (will hear a fax tone instead of a dial tone at the onset), disappearing documents section under my username.
I bought this imac refurbed thru the apple store last fall: 2.16 C2D 20" imac
Any ideas before I have to separate myself from my imac to send it in??Hi Toodles
The pin strips on the new modules maybe a little thicker than your original modules, and it's going to take more force to seat them properly. If the new Memory Specifications are correct I would try them again. Slide them in untill they stop, then push real hard untill you feel them seat into place.
I've never seen a report about an odd amount of ram shown. If reinstalling the ram modules does not solve your issue, and may be a indication that there is something wrong with one of the slots.
Dennis
17" iMac Intel Core Duo - 2GB Ram - Mac OS X (10.4.10) - Maxtor 300GB FireWire - Creative Inspire 2.1 - 2G Nano -
I've Just migrated my mac to a new iMac and CS5 is dead
I've Just migrated my mac to a new iMac and CS5 is dead, I can't uninstall it or do anything with it. When I try to load an application it just crashes (I'm guessing because it needs registering on my new machine) and I can't uninstall it.
I've been using CS5 for the past three years, and contemplating getting Creative Cloud. The problem is, it looks like I didn't every properly register CS5 with my Adobe ID, the software package was a download from a thrid party seller, and the email account the sent all the registration info to is no longer in use. . .
When I try to use Application Manager to uninstall it just tells me I need application manager and gives me a link to Adobe's website to download it. I download it, install it, try again, same result, tells me I need to download it. . .
Frustrating.
Any help greatly appreciated, I'm currently completely stuck!Reinstall properly.
Direct Download Links for Adobe Software
Mylenium -
Hi!
I have a WD my book external hard drive plugged into my imac and I want to share it over my network with my apple tv. I went into system preferences > sharing, checked "file sharing" and added my external hard drive to the shared folder. So now it is listed in "shared folders" but under "users" everything is grayed out (it says "read and write" for "everyone" - but "read and write" is grayed out, and it doesn't let me add or subtract users). Now I can access all of the folders I shared from my imac except for the externalhard drive. What's going on?Hi RRFS!,thanks for help.I forgot to tell that hard drive has 2 partitions 1:format :Mac OS Extended (Journaled) and that works properly,2:format:MS-DOS (FAT32) and when i "get info" for both :first has shering & permitions:You can read and write - with name and privilege, second has shaing & prermissions:You can read and write- without name and privilege
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Recording TV on my iMac and playing back on a Windows PCa
I work nights and miss most of the TV shows I like to watch. I want to record TV on my new iMac and be able to play the shows back on my PC laptop.
I have an Elgato 250 plus and all the software loaded on my iMac. Elgato uses Titan TV for the channel lineups.
While Elgato claims I can export my recordings to WMV, in fact I can only export to QuickTime. My export to WMV is about 5mb in size for an hour program which is about 3 minutes of show play time. Elgato says it should work and that is all they can do for help.
On Tuesday of this week, my EeTv stopped connecting to TitanTv for channel update, and no-one, TitanTv nor Elgato is willing to respond t this problem. When I try to manually update my channel lineup, I get the error message incorrect provider ID.
Is there anyone else that provides a TV tuner and recording software for the iMac?
Thanks for your helpHello,
Sounds like you could do with removing and re-installing EyeTV as it's not working properly. It would also be worth trashing the preferences.
In the meantime try exporting to H.264 MPEG instead.
mrtotes -
Adobe Flash Player will it be supported on an IMac and update ok?
Hi, I am thinking about purchasing an IMac 21", can anyone advise me to if this system will be able to support Adobe Flash Player and if so, are there any problems when trying to update Flash Player? I have tried Googling this but there are so many conflicting comments, it gets confusing. I am also unsure which IMac it will be as in intel or PCC. Help please Janine
Mac System Requirements.
Intel Core™ Duo 1.83GHz or faster processor
Mac OS X v10.6, v10.7, or v10.8
Safari 5.0 or later, Mozilla Firefox 17, Google Chrome, or Opera 11
512MB of RAM; 128MB of graphics memory
http://www.adobe.com/products/flashplayer/tech-specs.html
These are the Sys Requrements in order to run the latest version of Flash. Any Mac will be able to run some earlier version, but it will not be safe. Flash is constantly being updated and patched against exploits.
In order to be able to properly reply to your question, we need to know the Mac model no. you intend buying. But If you meant iMac 21.5", it will be able to run the latest Flash. There were no 21.5" PPC iMacs, and I'm fairly certain there were no 21" PPC iMacs also. -
How do I get "Vanishing Point" to work properly on iMac Retina 5k
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OMG! What a load of crap and thank you for posting this. I spent 3 solid hours to do something that I have done hundreds of times before, apply a Vanishing Point filter. I kept thinking I had some non-default setting on and was literally screaming at my new iMac. I NEVER thought it would be the cause. It was actually easier to reinstall CS5 on an older Mac and just do the stuff I needed. This is crazy. I fully get why Adobe doesn't support this yet but to not make a huge deal out of it so people know about it is just wrong. When I searched for Vanishing Point on the Forums, this thread showed almost the bottom of the first page. It should be stuck to the top until they fix it.
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