Props to the Apple forums for excellent support

Most people are quick to lodge complaints, but I wanted to take a moment to complement the community and the way that they help their users.
I received a new iMac 24" for Christmas this year and it was the first Mac that I've ever tried to use. (I'm an ex-windows user) I needed help with the simplest things, like "How do I install a program without a setup.exe file, and more involved stuff like my apple care warranty not registering properly, and importing my contacts lists from MS Outlook for Win XP to Address Book on OS X.
To date, I haven't posted anything on your forums that wasn't resolved within a day (usually less) of my request. The wealth of experience and the dedication to the platform of the user community is refreshing for someone who's used to sitting on hold for a Microsoft Tech for 2 hours.
So, I just wanted to say *Thank you* for making my transition to Mac a painless experience so far. I have much to learn yet, but there appears to be no shortage of people capable and willing to help me with my questions.
iMac 24"   Mac OS X (10.4.8)   Intel Core II Duo, 1GB RAM, 250GB HDD, iTunes 7.0.2 and iPod 5G 30GB firmware 1.2

4008
Wow, congrats for the new iMac!
Best Wishes for 2007, a very Happy New Year to all members!
(certainly a good start for you anyway
Axl

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    !http://signatures.mylivesignature.com/54486/122/A57996D55BE7ABB4A67DE686D381A27 4.png!

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