Protect Not Registering and Can't Change Default Browser

Hi All
I have bought a new Z10 and I am trying (hard) to like it as a replacement for my current iphone 4.......
But what's stopping me at the moment is that:
1. I can't see my z10 on the Protect website (http://...) even after I have turned on the Protect option on the handset. I am in Australia with the Telstra network. The website tells me I need to install the app (which I know isn't compatible with the z10)...Is this a bug ? I have even tried a hard reset on the handset....no luck.
2. I can't for the life of me change the default browser from Bing. I followed other tread but as suggested, I am not given the drop down option in the top right corner to change, just a "b" in the top left.......If I click the "b" it takes me to the Bing website.......
I really hope I have missed something simple......but please help me like my new phone.....
Thanks
Jim

Update - I have no figured out the default browser issue. Just the Protect issue remains.....Thx.

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This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
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Protect Not Registering and Can't Change Default Browser

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