Protected AAC song won't play

I am trying to play a song that is a protected AAC purchased song. It comes up wanting the userid and password which I put in. Then I get the message that this computer is already authorized but the song still doesn't play.
Also, is there a way to get a list of all the songs I have purchased over the years from iTunes?

I am trying to play a song that is a protected AAC purchased song. It comes up wanting the userid and password which I put in. Then I get the message that this computer is already authorized but the song still doesn't play.
Click here and follow the instructions.
Also, is there a way to get a list of all the songs I have purchased over the years from iTunes?
Check the purchase history.
(56250)

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Protected AAC files won't play on authorized computer

I have a two year old computer with iTunes 10 that plays both Purchased AAC and Protected AAC songs fine.
I just moved my iTunes files to a new computer with iTunes 10 and authorized the computer. It will play Purchased AAC songs fine, but when I try to play a Protected AAC file it says I have to authorize the computer. When I do that again, it says that the computer is already authorized and that I have authorized 4 of my possible 5 computers. But when I try again to play the Protected AAC song, it does the same thing all over again.
Why can't I play music I have already paid for on one of my "authorized" computers?

Your post is more informative than any of the punks at the apple store and the email-only (!!!) itunes support they refered me to. Basically, my wife is having the same issue with her old library. She has an old @aol.com as the "user name". When I try to play one of these old songs (that I copied from her old laptop onto my desktop for a consolidated, shared library) I get that pop up, "This computer is not authorized to play "[song title]". Would you like to authorize it?" The 'Apple ID' auto populates with [heremail]@aol.com. You mentioned that you used your name and also your apple ID. What is the difference, and how can I enter it differently in the pop-up? I have tried manually typing in her (maiden) name, with and without a space, also the [heremail] without the @aol.com, then entering the password that we know of, and still nothing.
Sorry to bring up old issues, but I could really use the help. She has over 2000 purchased songs and they can't be played on anything but the ipod that hasn't been synced in years.
Also, when I log into her old iTunes account in the iTunes store, there are only about a dozen songs in the Purchased section. ***??? This makes me think there is a real issue with the iTunes system.
Like I said, apple was ZERO help with this. The emails that we received were sent to us by a person who probably bangs her head against brick walls for fun.
Also, I have set all the permissions to the folders and files so both her and my login have read/write.
Thanks in advance.

IPhone stops playing Protected AAC songs

My iPhone stops playing songs in the middle. All the songs that stop are Protected AAC songs-old purchases. It happened on a 3G, and now on a new 4GS. They play fine on my computer. Sometimes it skips to the next song automatically, sometimes you can skip manually, occasionally it loses its way entirely. It's been happening for the last few months, but not too often in my library. It is perfectly repeatable for each song, down to the second it stops, but the timing varies by the song.

I actually have a song that plays back perfectly in iTunes. It also plays back fine when selecting the song on the iPhone through iTunes. However, when disconnecting the iPhone and playing it back just through the iPhone the song will distort after 16-17 seconds and skip to the next song. This doesn't happen however if I manullay skip the first 17 seconds of the song. It's a strange circumstance. I just decided to delete the song all together from my iPhone.

TS1489 My songs won't play on Windows 7 version of iTunes. Everything on my PC is up to date. Windows Media Player works fine. I followed the directions and nothing has changed. I have already tried to re-install iTunes but that hasn't worked either.

My songs won't play on Windows 7 version of iTunes. Everything on my PC is up to date. Windows Media Player works fine. I followed the directions and nothing has changed. I have already tried to re-install iTunes but that hasn't worked either. If anyone knows how to solve this problem please E-Mail me at [email protected] or reply to this message.

Itunes worked after reseting my computer to factory setting however had trouble again after syncing my iPod and iPod shuffle. Is this a coincidence or could it be the cause of the problem?

HT1325 tried everything my puchased songs won't play..

I need someone to help me out this has been bothering me or how can I get my refund back this crazy!

If only a small number of songs won't play, delete and redownload them if doing so is free in your country. If all of the protected content won't play, click here and follow the instructions.
(80880)

Just bought a new album and one of the songs won't play, how do I get it to play?

Just bought a new album and one of the songs won't play, how do I get it to play?

What do you mean by "won't play"?
Try deleting the song and downloading it again from the iTunes Store.

I backed up my I-tunes library (by dragging my "music" folder to my new external hard drive. Now 6,000 songs won't play stating, "original file cannot be found." What can I do to get these songs back???!!!

I backed up my I-tunes library (by dragging my "music" folder to my new external hard drive. Now 6,000 songs won't play stating, "original file cannot be found." What can I do to get these songs back???!!!

Try putting the files back where they were before you moved them, then follow the steps in this Apple document -> iTunes: Back up your iTunes library by copying to an external hard drive

TS1389 One of my purchased songs won't play. Every time I try to play the song it says to authorize my computer. I have repeatedly tried logging in to authorize this song and it isn't working. The problem is only happening with one song.

I purchased a bunch of songs last month and one song won't play. Every time I try to play it the window pops up to authorize my computer to play that particular purchase. I tried all of the suggestions that Itunes support send me to. Nothing has worked so far. The song is on my account as a purchased item along with the other items that I purchased the same day. Does anyone have any ideas??

The very same thing has happened to me today...........? Could it be a song pending release? Seems unlikely. Please post any resolutions.

My old computer died just after I transferred iTunes via external HD. When I transferred the content from the HD to the new computer, most songs won't play. Message is "Can't identify source". Sharing was on in the old computer when it died.

My old computer died just after I transferred iTunes via external HD. When I transferred the content from the HD to the new computer, most songs won't play. Message is "Can't identify source". Sharing was on in the old computer when it died.

Is there no ANSWER TO THIS PROBLEM?

Like an idiot I changed the location of my iTunes Media File in the Advanced section of my Preferences - now half my songs won't play as they can't be found....I know they are there as I played these songs yesterday.....help !!!....

Like an idiot I changed the location of my iTunes Media File in the Advanced section of my Preferences - now half my songs won't play as they can't be found....I know they are there as I played these songs yesterday.....help !!!....
.....what folder do I need to reset it to so I can play my entire library??
Frankie C

You can also reset the location fo the media folder in the advanced tab.

I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives?

I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives? Specifically the album is Flying Lotus - Until the Quiet Comes and the song is DMT Song (feat. Thundercat). I purchased the entire album and it even played fine the first listen through.

Hi,
If you are in a country that permits redownloads, delete track and go to iTunes Store > purchased and redownload. http://support.apple.com/kb/HT2519
Jim

HT1491 I purchased an album with bonus songs but the bonus songs won't play. What is the problem ?

I purchased an album with bonus songs but the bonus songs won't play. Whazt's the problem ?

Okay, that sounds like the dodgy tracks have been getting damaged during the download.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

My Itunes opens on my PC but the songs won't play, I have no idea about what to do?

My Itunes opens on my PC but the songs won't play. I have no idea about what to do to resolve the issue. I appreciate any help. It is an HP computer about a year old running Windows 7.

Try forgetting the network, reboot your iPad and then try joining the network again.
Settings>WiFi>Your network name>Forget this network. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
Go back to Settings>WiFi>Your network name>Enter your password>Tap Join.
If that doesn't work, reset network settings. Settings>General>Reset>Reset Network Settings. Reboot the iPad again. Go back to Settings>WiFi>Your network name>Enter your password>Tap join.

HT3951 I downloaded an album and 2 of the songs won't play

I downloaded an album and 2 of the songs won't play and it's showing that the songs are fully downloaded. I have the latest version of itunes. If anyone knows what the problem is and how to fix it, please help!

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those tracks and use the 'Report a Problem' link (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

Song won't play

Downloaded a song, won't play, says authorize computer. Then says computer is already authorized

Doublechecking. In the course of your troubleshooting to date, have you worked through the following document?
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

Protected AAC song won't play

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