Protected content issue with Sony Blu-Ray

Hi, I purchaed a Sony BDX-S500U to play Blu-Rays on my iMac - I'm running Windows 7 under Boot Camp.
However, once I try and play the movie, I get an error regarding protected content, advising me to use a different, non-digital connection to my monitor... obviously not an option.
I've tried the bundled Cyberlink software (version 9) and the trial of the Intervideo software and had the same issue.  Both packages run fine up to the point where protected content tries to run.
I know this is possible - I've seen online reports of other blu-ray drives working under this configuration. But I'm wondering whether the Sony is particularly finicky about  HDCP compliance, or whether there is some glitch with the ATI Radeon HD 4850 and its connection to the screen.
All drivers are up to date, and the system is an 2009 i7 running at 2.8Ghz.
Has anyone seen this issue before? Is there a workaround?
Thanks!

The bottom line here is that streaming video requires a huge amount of bandwidth and very few wireless networks will be able to deliver this type of performance. I'm afraid that it is going to have to be a wired Ethernet connection for reliable video and network performance on your network.
Not sure if you have DirectTV or not, but their new Whole Home setup is not even supported over wireless...you have to have Ethernet cables connecting the DVRs to your router. Same reason..wireless just won't deliver the goods for most folks when trying to stream video....especially high defintion video.

Similar Messages

  • FD Trinitron WEGA KV-30HS420 problem with Sony Blu-ray players

    I have a Sony FD Trinitron KV-30HS420 television, which has worked very well over the last 11 years or so.  I've owned a Sony BDP-S780 Blu-ray player for a few years, and it has worked very well with my TV.  I believe I updated the firmware on the blu-ray player a month or two ago, to the M07.R.0631 version from December 2014.  When I plugged a USB flash drive into the player - one I've used several times before successfully - the screen went black.  The only difference I can think of is that I created folders on the USB flash drive, and put the mp4s into the folders.  I think I may have had a similar problem with the blu-ray player a year or two ago when I also used folders on the USB drive, but I was able to fix the problem by unplugging the player and rebooting.  That did not resolve this issue. Now, if I try to turn on my player, which is hooked to my TV via HDMI, the "Sony Blu-ray" symbol appears as usual, then the thin blue line that stretches partially accross the screen horizontally, but at the stage where the screen will usually flicker and the blue line will expand to fill the whole length of the 16:9 screen, the screen instead turns black.  It appears the player is still functioning (as I'll explain below), but the TV is no longer able to process the signal. I spent several hours with Sony tech support going through everything - checking the connections, swapping HDMI cables, lowering the resolution on the player, and changing other player settings, but I still have the same problem.  If I hook the player up to a newer Vizio HD television, everything works fine - which is why the player seems to be functioning ok.  If I hook my HD DVR to my television, it continues to work fine as well - so I don't think it's a problem with my HDMI connection on my TV.  It appears to be a communication issue between the blu-ray player and the TV. I have been meaning to buy a second blu-ray player anyway, so I purchased a Sony BDP-S5500, thinking that might resolve the issue.  But the exact same thing happens when I plug it into my Sony TV.  That blu-ray player also works fine with the newer Vizio TV.
     I spent several additional hours with Sony support making sure there wasn't an issue with the new Blu-ray player.  This included about an hour of hold time, and being forwarded to over 4 different support staff, including an "escalated" forward to a "Level 5" support staff.  I had to repeat the issue several times to the staff, including Yeng (Employee #C8WZ), Charlie (Employee #C75Y), and Mel (Employee #C822).  The first staff I spoke with - Eric - told me he'd call back the next day after checking compatibility issues.  Neither he, nor any other Sony staff, called back after 2 days, so I called support again - they had no record of my conversation with Eric, and I had to start the whole process over again.  The Sony phone support so far has been very disappointing, to say the least. Any help would be appreciated.  I'm guessing that by plugging in the USB with the folder structure, it somehow triggered a setting on the older BDP-S780 blu-ray player to use an updated setting - a setting that is common with the software on the newer blu-ray player.  Has anyone else had a similar issue with one of the FD Trinitron WEGA tvs?  Thanks for your help.

    Your older TV is not capable of displaying either 1080P or any progressive program at tthat. On a standard definition (SD) non-progressive CRT like yours, blu-ray is a complete waste. Even if it could accept the signal, it wouldn't look any better.
    If you find my post useful or informative, please click the icon below with the plus sign and star to give kudos. Thank you!

  • Sony Blu-Ray BDP-S570 won't connect to iMac

    Hello everyone,
    I'm trying to connect my new sony blu-ray player to my iMac wirelessly. My iMac is set up as an airport base station, and I have no problems connecting my iPhone to it to use the internet.
    Internet sharing is turned on, and i'm using a 40-bit WEP password. Every time I try to connect my blu-ray player, it connects to the network, but cannot connect to the internet. Anyone else have this issue? Any ideas? I'm pretty frustrated.
    Thanks!

    Hi there I'm having a similar problem with the s570 - it finds the livebox network ok but I enter the WPA password
    The AirPort Extreme can use the following WPA security settings:
    WPA2 Personal
    WPA/WPA2 Personal
    Which of these are you trying to use?
    Is there something in the instruction sheet or setup page of the Blu-Ray player that specifies exactly what type of security settings are compatible with the device?

  • ?? about Sony blue-ray player

    I looked at the setup for my player and this is a selection; BD Hybrid Disc Playback Layer with the direction ....Set the playback layer when using a BD hybrid disc. with the choice to select BD or DVD/CD.  I am wanting create a slideshow of images in PRE11 no menu just a few transitions; how do I need to burn this ?  I have a new computer with a Blue-ray burner. I have already created a slideshow dvd and it plays in the blueray player but I want it to repeat playing. I appreciate any help.
    Sony Blu_ray discDVDPlayer BDP-S470

    Hi Vesta
    I am working on a more detailed answer to your DVD-VIDEO on DVD disc looping question. I have threads scattered about here and elsewhere. Several seeming to be success stories. I am just checking to make sure that they still work since it has been a while since I looked at them.
    http://forums.adobe.com/message/2518188
    What is the duration of your Timeline and how many times did you want the Timeline content to loop in the DVD-VIDEO on DVD disc playback?
    There are 3rd party software that have been used successfully to take the Premiere Elements DVD burn to folder VIDEO_TS and add commands for the looping. But then you must find a 3rd party software for burning the VIDEO_TS edited for looping to a DVD disc. ImgBurn has been suggested, but I just want to make sure it does first hand. That pgcedit software and infoEdit.
    pgcedit: http://www.wireshome.com/Geoff_Pell/Looping_%20DVD_using_PgcEdit.pdf
    ifoEdit: http://www.techarp.com/showarticle.aspx?artno=421
    If you had a Windows Live Movie Maker/Windows DVD Maker workflow, looping would be available in Windows DVD Maker.
    http://lehsys.blogspot.com/2011/06/how-to-loop-video-using-windows-live.html
    But, I do not know if that is all that advisable with your present project goals and the video editing advantages of Premiere Elements. Did you say that you have Windows 7 or 8 64 bit? Windows 8 no longer comes with the Windows DVD Maker.
    Definitely the easiest way out is through the player controls. I checked out your Sony BDP-5470.
    http://store.sony.com/p/BDP-S470/en/p/BDPS470#specifications
    Under Function, did you try
    "Repeat (All/1 title): Yes (All/1 title/1 chapter/1 track". Not sure what that is all about, but worth a look at.
    Did you call Sony sales to see if you could get the definitive answer on looping playback with your Sony player?
    More later.
    ATR

  • Sony Blu Ray surround already registered

    I am trying to register my Sony Blu Ray for internet content like Pandora and other apps, but when I go to register with Sony Essentials it's asking for a registration code, so when I search on my Blu Ray to display the code, it says "Device already registered".
    I tried doing a factory reset on the device and it won't show up.  This was an open box item.
    How can I get this code so I can set up my content?

    I would suggest calling Sony. They would be the only ones to do any type of reset. You just need to give them a proof of purchase.

  • Netflix and Sony Blu Ray players

    I've recently purchased a Sony Bdp-S3500 Blu Ray Player to replace my aging BDP -S280. The set up was easy and everything works....except Netflix. I have gone thru every step on the Netflix Website and I have spoken with Sony Support and I still receive an Nw 8-17 cannot connect with Netflix server error. I've been told my Netflix it must be an issue with my ISP. Sony told me I must not have enough of a connection speed.  Netflix says its Sony and Sony Says it Netflix servers.   Such nonsense! I just bought my S3500 on Saturday 8/1.   After neither Sony or Netflix have been any help, will not say what the problem is and simply want the customer to do a variety of fixes that WILL NOT WORK...I simply boxed the S3500 and plugged my S280 back in and low and behold....I HAVE NETFLIX AGAIN!!! Clearly with the roll out of the latest Netflix app on 07/28/2015, this has destroyed the connection between Sony and Netflix.   Why neither will admit to this and just simply say sorry...Yes there is an error but we are working to correct this is beyond me.    Sony/Netflix....stop having the customer waste time with dumb fixes and be honest.  People appreciate that more than these idiotic robotic responses that you keep feeding us. Again...my old BDP S280 works and receives Netflix but my brand new released in March 2015 Sony S3500 fails to connect every single time. Stop Lying to your customers, tell the truth and fix the PROBLEM!!!!!!!

    https://downdetector.com/status/netflix Lilly AndersonNetflix is down on PS4. Please fix.Like · Reply · 15 hrs Jessica Barrera · Palm Desert High SchoolPs3, smat tvs, and bluerays netflix down on all. I can access on computer.Like · Reply · 15 hrs   Bobby Grossman · Porter/Tech at Bill Walsh FordWont let me update. Its update 2.23 on my ps3Like · Reply · Aug 7, 2015 9:35pm   Joni ThriftNetflix works fine on my tablet and laptop. But when I try to watch via my Sony Blu-Ray player, I have connection problems 80-90% of the time. After successfully checking link speed, I get the message: "The process timed out because the server could not be accessed. The network might not be set up correctly" I click "Retry" then get a follow up message of, "Network is down".
    I've researched Netflix and Sony troubleshooting and all I get is a bunch of unhelpful tips about updating to latest software (already done) and ensuring internet connection (duh!). Sometimes I'll even successfully watch an episode but then face this issue when I try to move on to the next episode.
    Beyond frustrating...Like · Reply · Aug 7, 2015 4:45am Check the link.....   But here are just few with Sony Products Experiencing the same that that Sony and Netflix claim are not happening.....

  • How to connect my sony blue ray play to wifi via my airport utility?

    how to connect my sony blue ray play to wifi via my airport utility?

    The airport utility has nothing whatever to do with the sony bluray player.
    The airport utility is to setup wireless in the airport.. once you setup wireless then you use the sony setup for wireless in the player as per its manual.
    Please do keep the wireless names short, no spaces and pure alphanumeric.
    As well as pure alphanumeric passwords if you want to do this successfully.

  • Tricks to connect my iPod Classic to a Sony Blu-ray player?

    I'm trying to get my iPod Classic to play through my Sony Blu ray player. Unfortunatley, I think they're just not compatible. But there's always hope!
    You guys are smart if anybody has any ideas let me hear 'em.
    Here's a list of what I've tried so far, unsuccessfully; I connect my iPod to the A/V input, but it did not generate the sound that I wanted.
    I connected to the Blu ray's usb port this improves the sound but I have no control over what music is played and all of the music folders and files have weird labels on them so I don't know what any of the folders or song files contain.

    I had the same problem with Sony BluRay BDP-S3100 and iPod Nano (6th gen.).
    I had a nice online "chat session" with Apple, and they said a couple of things.
    One was that a USB connection is not the "best" connection for audio files,  I thought
    that was an interesting factoid.   :-)   The BluRay player said the "USB device" was
    "not supported."  It just can't "see" the iPod.
    But the Apple chat tech said I should try hooking the iPad directly
    to the TV via a headphone jack -- didn't have one -- BUT...my stereo system DOES
    have a headphone jack, so he said to get a cable that has two male plugs -- one is
    the 3.5mm headphone plug, and the other is the mini (for iPod) plug.  Voila!  Apple
    sells that kind of cable, but I'm sure one could be found at Radio Shack etc.
    I hope this helps you!  I don't have a cable yet so I can't say if this solves the problem
    for me or anyone else, but it's where I'm going to start.

  • Sony Blue Ray Home Theater

    Hi ,
    I am having SONY Blue Ray Home Theater System. I have hooked up the spekers to TV  (Sony Bravia HD) as well. When ever I put Blue Ray or normal DVD or CD, properly sound is not coming to all speakers. I mean, no human dialogues coming into all speakers. But Speakers are working perfectly with TV. I am having problem only with  Blue Ray, DVD & CDs.
    Is there anyway I can rectufy this?
    Please help me.
    Thanks,
    Girish

    Try pressing the Sound Mode button on your remote the next time your playing a Blu-ray, DVD, or CD. You can press this button repeatedly until the sound is distributed correctly through your speakers. You may have to do this again to change the sound mode when you switch between watching/listening to TV, Blu-ray, DVD, or CD.
    If the above doesn't work out, you could also try pressing the Audio button repeatedly until sound is distributed correctly for what you're watching or listening to.
    Hope this helps and good luck!
    I am a Best Buy employee, but my views are my own. I enjoy my job, and even more so my customers. You are why I go to work every day.

  • How to access music/pictures on PC through Sony Blu Ray?

    I just bought and set up a Sony blu ray BDP-S570.  I have connected to my wireless internet as I access Pandora & You Tube.  But I want to access my music & pictures on my PC but can't make it happen.   Any suggestions on how I do this? 
    Thanks for your help.

    If TVersity gives you problems (and although it is a good program, it can be quite buggy), try Nero MediaHome 4. It does the same thing as TVersity, but is less buggy than TVerstiy is (in my opinion, based on using it with several different computers).
    If you find my post useful or informative, please click the icon below with the plus sign and star to give kudos. Thank you!

  • WRT54GS connection to Sony Blu Ray BDP-S370

    I just purchased a Sony Blu Ray player and am trying to use a wired connection to my WRT54GS.  I was initially unable to establish a connection at all, but after chatting with tech support at Sony, we were able to get it to connect.  Shortly after I hung up the phone, we were watching a youtube video and the player dropped the connection and I haven't been able to get it re-establish a connection.  The only thing that I did do was turn on our computer, which accessed the WRT54GS wirelessly, and I'm wondering if the IP addresses are conflicting.  Can anyone tell me how to fix IP addresses, or suggest another solution?
    Thanks,
    -Erik

    Turns out that I had a flaky LAN card on my blu-ray unit.  A new unit and everything is working well.

  • Trying to connect Sony Blu Ray player to MI424WR router wired through in-wall connection, help!

    Maybe someone can help me. My house has some pre-wired cat5e plugs in the walls. I have my MI424WR router upstairs and my Sony blu ray player downstairs. I first connected the router and blu ray player to the wall with cat5e cables, no luck. I then tried using a cat5e crossover cable from the router to the wall, no luck. The Sony blu ray player has everything set to auto, but do I need to configure something? Can someone help me figure out what is not working? Thank you.

    AEConfidential wrote:
    Shouldn't the wiring in the wall act like a hub with the router plugged into one wall jack?
    No.  cat5 wiring doesn't work that way.  Unlike phone wiring where all the wires are connected together, cat5 wiring connects point-to-point between two Ethernet devices.  You need a continuous cat5 path from the blu-ray player to the router.  The patch panel merely provides a termination point for each cable. 
    The easiest thing to do to get this working is to take a cat5 patch cord and use it as a jumper from the jack going to the blu-ray player and the jack going to the Actiontec router.  That will give you a continuous connection between the two devices.
    Longer term, if you want to add devices in other rooms that have a cat5 cable, you will need to add a switch as viafax999 suggested.
    http://en.wikipedia.org/wiki/Ethernet_switch
    http://www.newegg.com/Store/SubCategory.aspx?SubCategory=30&Tpk=ethernet%20switch&Order=PRICE
    You will need to connect the jack going to the Actiontec router as well as the jack going to each room where you want an Ethernet connection to the switch.  The number of rooms you want active will determine how many ports you need on the switch.

  • Sony Blu-Ray access to SEN through sky router

    Have a new book 7200 Sony blu-Ray that is connected ok to the sky broadband router but won't let me access the Sony entertainment network. Tried resetting etc but still not working. Tried it on another wireless network and fine! help please.

    AEConfidential wrote:
    Shouldn't the wiring in the wall act like a hub with the router plugged into one wall jack?
    No.  cat5 wiring doesn't work that way.  Unlike phone wiring where all the wires are connected together, cat5 wiring connects point-to-point between two Ethernet devices.  You need a continuous cat5 path from the blu-ray player to the router.  The patch panel merely provides a termination point for each cable. 
    The easiest thing to do to get this working is to take a cat5 patch cord and use it as a jumper from the jack going to the blu-ray player and the jack going to the Actiontec router.  That will give you a continuous connection between the two devices.
    Longer term, if you want to add devices in other rooms that have a cat5 cable, you will need to add a switch as viafax999 suggested.
    http://en.wikipedia.org/wiki/Ethernet_switch
    http://www.newegg.com/Store/SubCategory.aspx?SubCategory=30&Tpk=ethernet%20switch&Order=PRICE
    You will need to connect the jack going to the Actiontec router as well as the jack going to each room where you want an Ethernet connection to the switch.  The number of rooms you want active will determine how many ports you need on the switch.

  • Can videos from my dropbox be played on sony blu ray dvd player BDP S580?

    can videos from my dropbox be played on sony blu ray dvd player BDP S580?

    Hello ptsotsos, thank you for your message. Welcome to SONY Community!
    Unfortunately the Blu-ray disc player cannot play videos from dropbox. When the Internet video device is connected to an active network connection, you can browse web sites or surf the Internet. However, the built-in browser is not designed to replace the web browsing functionality of a computer.
    NOTE: Web pages may not display correctly and some web functions such as downloading or saving Internet content may not work properly.
    Hopefully this post helps you!
     

  • My Sony Blu-ray player keeps restarting while playing a DVD.

    While playing a DVD in my Sony Blu-ray BD/DVD player it keeps shutting off, then automatically restarting itself and goes back to the home menu. It is a BDV-2100 Series. Any suggestions? I've turned off the Sleep settings. Unplugged for 1 minute and turned back on. I haven't found any helpful suggestions for this in the COmmunity Support questions. Is this a common problem with this series of Blu-ray?

    @womackj Hi there, Are you the same person who started this post, have you since changed your username or are you just joining in? You might find some useful tips you can try in this post, scroll half way down and there's a list of possible solutions dependent on the year of manufacture of your device. http://community.sony.com/t5/Blu-Ray-General/Blu-ray-disc-won-t-play-on-Blu-ray-player/td-p/99903/page/16

Maybe you are looking for

  • Bug - Subfolder naming issue in Photoshop Elements 10 Organiser

    Upgraded to the latest version of Photoshop Elements and very dissapointed that Adobe have introduced a bug. For European users, Photoshop Organiser 10 creates sub folders in the format yyyy dd mm. Should use the format yyyy mm dd as with previous ve

  • Full length feature on FCP from mini-DV... benchmarking comparable DVD's

    After over a year of post production, we just completed a full length kids' feature film shot on a DVX-100A and edited in FCP. The title is "The Bracelet of Bordeaux", and the movie info is on IMDb and our website. This was a large scale project, wit

  • New iPod missing music

    I just got a new iPod touch to replace the one I lost. The problem is I download some music to that iPod and it isn't on the new one. I don't want to pay for all of them again and keeps saying I already down load these songs, so is there away I can g

  • IPhoto to Lightroom date issues with Masters

    Hi, I'm trying to export my iPhoto library into LR5. After reading the forum, and following relevant info about ways to import, I have a weird thing going on with some photos. Some photos on LR (from 2005) show as being imported as Today's date. When

  • No entry in table T582A for 171

    Hi Friendz, When I executed Idoc, system is throwing message No entry in table T582A for 171. I checked in T582A and T777D (attribute/characteristics ) tables infotype is available. Please advice to rectify this issue asap. Thanks in advance, $Lakshm