ProtectLink Web Protect URL Filtering not working

Good day!
Please help.
We have a problem on our RV042 router.
The Protectlink WebProtect URL filtering is not working.
When we first activate the service (Nov. 12), it worked for a few days, then 2 days ago, our internet connection got problems. But yesterday, our ISP fix the problems on our internet connection, but the URL filtering of WebProtect is not working anymore even if it is enable, up to this time.
What should we do about this problem?
Thanks in advance for your kind replies!

i have installed TMG 2010 and created url filtering rule for facebook.com but that problem
is ever after five minutes i can see that the users can access facebook. and then i check in TMG MMC so i can see that the Category Query says me that facebook.com is unknown....but just after five minutes i can see facebook has been automatically blocked
and i can also see in Category Query it says me facebook is in blog/wiki category...
so why it is changing automatically every after 5 or 10 minutes :( ?
where is the problem ???
i need your help please !!

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              InetAddress ipAddr;
              int port;
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    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
    Client Applet
    import javax.media.*;
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    import javax.media.protocol.DataSource;
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    import java.io.*;
    import java.net.*;
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