Provider-Hosted app intermittent 401 error

Hi All,
  I've a PH high trust app which is working fine, but at times
(not always) I'm getting 401 un-authorzed error. This is very intermittent error occurs when the app trys to access sharepoint. when the user refreshes the page its working fine.
I've digged ULS log but couldn't find anything useful. However in event viewer found the below error.. I'm totally out of clues why its occurring only at times. Any help is appreciated. Thanks!
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 1/5/2015 8:39:08 AM
Event time (UTC): 1/5/2015 1:39:08 PM
Event ID: 26b14be284ca4488abb0a5bba127c4c1
Event sequence: 28
Event occurrence: 1
Event detail code: 0
Application information:
    Application domain: /LM/W3SVC/2/ROOT-1-130649382841483100
    Trust level: Full
    Application Virtual Path: /
    Application Path: C:\TestWeb\
    Machine name: APPSERVER
Process information:
    Process ID: 3408
    Process name: w3wp.exe
    Account name: Domain\ServiceAccount
Exception information:
    Exception type: WebException
    Exception message: The remote server returned an error: (401) Unauthorized.
   at System.Net.HttpWebRequest.GetResponse()
   at Microsoft.SharePoint.Client.SPWebRequestExecutor.Execute()
   at Microsoft.SharePoint.Client.ClientRequest.ExecuteQueryToServer(ChunkStringBuilder sb)
   at App.Pages.WebForm1.Page_Load(Object sender, EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Request information:
    Request URL: https://appsSite.domain.com/Pages/DisplayPage.aspx?a=EU/gibbs/35&SPHostUrl=http://SPSite.domain.com/sites/TestSite
    Request path: /Pages/DisplayPage.aspx
    User host address: 10.x.x.x
    User: Domain\User
    Is authenticated: True
    Authentication Type: Negotiate
    Thread account name: Domain\ServiceAccount
Thread information:
    Thread ID: 14
    Thread account name: Domain\ServiceAccount
    Is impersonating: False
    Stack trace:    at System.Net.HttpWebRequest.GetResponse()
   at Microsoft.SharePoint.Client.SPWebRequestExecutor.Execute()
   at Microsoft.SharePoint.Client.ClientRequest.ExecuteQueryToServer(ChunkStringBuilder sb)
   at APP.Pages.WebForm1.Page_Load(Object sender, EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Custom event details:

Hi,
According to your post, my understanding is that Provider-Hosted app get intermittent 401 error.
If you use IssuerId in provider-hosted application web.config, please make it a lowercase Guid string.
 You need to make sure that the app certificate is added to the trusted certificate store.
In addition, you can turn off the HTTPS using PowerShell.
More information:
http://www.jamestsai.net/Blog/post/SharePoint-Provider-Hosted-App-401-Unauthorized-error-on-clientContextExecuteQuery().aspx
http://srichallagolla.blogspot.com/2013/01/sharepoint-2013-provider-hosted-high.html
Best Regards,
Linda Li
Linda Li
TechNet Community Support

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    12/14/2014 23:54:27.50  w3wp.exe (0x2170)

    Hi Jerry,
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    Thanks,
    Jason
    Jason Guo
    TechNet Community Support

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    Best Regards
    TechNet Community Support
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
    [email protected]
    Thanks for the reply but I already tried the solution. My app works fine when i deploy it without app install event receiver but when i add the event receiver i face the error. Is there any limitation of using app install event receivers?

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    Hi,
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    Impreza Software Development

    Hi GuYumming,
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    Eric
    Eric Tao
    TechNet Community Support

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    Best Regards,
    Jerry Guo
    TechNet Community Support
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
    [email protected]

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    Tobias Zimmergren
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    Blog: www.zimmergren.net
    Twitter: twitter.com/zimmergren
    Corporate site: www.tozit.com

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