Provision of Adobe Acrobat 8.1 activation code for a non-internet connected pc

Hi
I need to activate Adobe Acrobat 8.1 on a virtual Windows server 2003 system (which is to replace a physical system). This system is in a secure location and is NOT connected to the internet. The option to activate via telephone is no longer available for this version of the product.
Last July we performed a similar activity and via the chat option I provided the product Serial Number and Activation Number and the chat engineer provided me with the Authorisation code.
However this time the chat person stated that the "registration technology for this product has been taken off-line and cannot be re-enabled" and he was unable to provide me with the authorisation codes.
Is this really the case ? Are we going to have to upgrade the version ?
many thanks in advance for your answer

Hi Kevinh,
Please refer the KB : http://helpx.adobe.com/creative-suite/kb/blank-registration-screen-cs3.html

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