Proximity sensor after 4.01 update...

How are other peoples experiences after the newest update, concerning the proximity sensor? If you were already having problem with the sensor, have they improved at all?
My experiences have not been good at all thus far. Same glitches as before.
Pretty disappointing. I'm going to call Apple tomorrow and see what they say. I've been putting off calling them, with the hope that this update would actually fix the issue (as stated by Jobs). Now I'm just hoping I didn't miss my window to return my phone (it's now been over 30 days). With this issue, my "phone" is truly unusable. Every other aspect of the iPhone 4 is absolutely astounding, and I love it. But the main feature of the device (the phone) is rendered broken as of right now, IMO.

Called Apple. The gentleman was very helpful and polite. Seemed very accepting of the problem and wanted to get it fixed for me. We scheduled a appointment for the Genius Bar at a Apple Retail Store. The Rep said that most likely the Genius Bar employees will find it to be defective hardware and will issue a new phone right then and there. I'm really hoping for a new phone (not refurb) without this issue.
The antenna issue I am able to "deal" with. But this proximity sensor stuff is a deal-breaker.

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Proximity Sensor Not Working on Brand new Z2

Hi, The Proximity sensor is not working on my new Xperia Z2. I have ran all the tests on the phone and they have failed. When Put up to the ear during a call the screen does not switch off and all the icons get pressed etc. This is VERY annoying as i cant even speak to anyone for a minute before im dialing someone else by mistake. All Software is up to date. SONY, What the soslution here? I will be taking it into the Sony Center here tomorrow but I dont want to be without my only buisness phone for 3-4 days.

OK installed each update to the pre-installed apps one at a time and tested the proximity sensor after each. All fine till Sony TV Side view : quick remote. after instalation proximity sensor stopped working. after uninstall all working fine again.Seems this is the culprit but I will add my 3rd party apps one at a time just to make sure.

Proximity sensor doesn't work correctly after 4.3 update

The proximity sensor disables the screen when I place the phone near my face when in a call, that's fine.
However, it never re-enables it when I move it away. This happened prior to the 4.3 update, however I could press the home button and it would light the screen up.
That doesn't happen anymore, so I can not hang up a phone call once the screen goes off.
This is a major defect

I have the same issue with a 2 month old Galaxy S4 and I noticed it after the last push from Verizon whihc may have been the 4.3 update. Proximity sensor won't light up the screen again when you move it away from your face. Verizon told me to do a factory reset, Samsung told me to do a soft reset then clear the cache. Did all and still have same problem. Had a call yesterday and person on other end did not hang up so I had no way to hand up on my end. Am turning off the proximity senson durring calls for now but it will use up more of the battery with the screen lit more. They need to fist it.

Proximity Sensor problem after update. Lumia 710

Hi,
Yesterday i received the update notification to Tango through Zune. After perform the update, I noticed that when making or receiving calls, the screen immediately turned off and is not turned on again until the other person hung up.
I did the tests in the diagnostic menu, and the proximity sensor always shows "detected".
The problem is the same as in this post -> http://discussions.nokia.com/t5/Nokia-with-Windows-Phone/Proximity-Sensor-stuck-in-quot-Detected-quo...
I did a rollback to the previous version and the problem was solved, but went update to Tango again, the problem reappears. I notice that problem appears just after the firmware update from Nokia.
My current versions:
SO: 7.10.8773.98
Fw: 1600.3031.8773.12121
Hw: 112.1402.2.1
Prod Cod: 059N356

can anybody help me.......i m facing issue with my proxomity sensor aa when i make or recive the call my phone (Nokia Lumia 710) screen gets disappear ant it comes only when other person disconnect the call. This happens only when i did update my phone with new updates. Can any one tell me hoe to roll back to previous version.
Help me plz as it is really irritating as i am not able to disconnect the call or can not dial a number after call has been made. HELP ME PLEASEEEEEEEEEEEE........I don't have screen gard on my phone......
OS version- 7.10.8779.8
firmware num- 1600.3031.8779.12180
hardware no- 112.1402.2.1
bootloader version- 7.33.0.0

Proximity sensor stopped working after update

I updated to the new ios 7.1 and now my proximity sensor doesn't turn my screen off! So annoying while on the phone. Help!?

Remove any screen protectors or case on the device, does the problem continue?
If no screen protector/case or that does not resolve the issue, basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

HT201210 Is there a fix for Proximity sensor being messed up after upgrading to latest iOS 6.1.3?

After upgrading to 6.1.3 the Proximity Sensor will not turn my phone's screen black so that other "buttons" are not pressed by my ear of by my face accidentally.
It worked just fine before the update.
And if there isn't a fix is it possible for me to downgrade to iOS 6.0, or 6.0.1 or .6.1?
I have a 16GB 3GS, iOS version 6.1.3 (10B329), ATT, Model = MC135LL/A, Modem Firmware = 05.16.08
Thank you in advance,

I have taken it out of the case - I figured it would obstruct the sensor (also have no screen protector).
Only thing I haven't tried from the Basic troubleshooting steps you mentioned was to "restore as new".
That I did try it tonight (succesffully restored), BUT my problem still exists.
You mentioned to go in the MAC store > Would they replace it (for free) if they reach the conclusion it's some sort of manufacturer faulty wiring even if it's a 3Gs (as an old model)?
Would they still if phone had water damage (this I'm just curious - the phone didn't)?

4.1 update completely screwed my proximity sensor

I have an iPhone 4 and never suffered any issue with the proximity sensor.
After the 4.1 update the behavior is totally random. I make several calls and I saw
the screen turn on and off permanently with the phone a half an inch of my head.
I also noted that the apparently solution implemented by Apple to solve this issue
is add some delay in the operation of the sensor. I see that the response is slow.
Any one with this problem too?
Thanks!

Test 3 is the main test, simply because it is fairly consistent and is one of the quickest ways to get the worst results. The other tests are essentially variations, such as the one where it shows the problem even if you don't move it fast after the screen comes on.
You're the first one to provide feedback with something besides 4.1 so I really appreciate it.
Okay, so it turns off between 1.25 and 1.5. Almost every test I've done or I've seen reported with 4.1 has it turn off at 2 inches. I have had as high as 2.5 once and been a bit below 2 a couple times. If I ever got down to 1.5, it was only once.
This fits various comments made when the phone first came out - that the screen lights up sooner than prior phones and I think your numbers match some of those reports.
For this part of the test, if you haven't upgraded yet, I would just say run it a few more times from scratch - I don't even know if that OS does a reset if pulled far away for a few seconds, though I suspect it does. The repetition helps us recognize if one try is giving unusual results.
You said you dropped the card and that the screen reactivated at 5/8". Did you just do that once? Or, after it lit up again, did you drop it again and see if it kept getting lower? This is what I did on my video - I could keep getting it lower and lower, at least to a certain point.
Also, when you raise it and the screen comes on, you could also slowly put it back down to see where it is before turning OFF again. I suspect that if it turned on at 5/8" that it will stay on down below a half inch. That is, ultimately, the critical figure.
If you really want to take the time, you could also just try making some regular call and see if it acts up (I find I need to turn the brightness up all the way to really see it without having to make a special effort to look out of the corner of my eye).
But some people won't have the problem affect them in normal use right away (some almost never). So, unfortunately, a limited testing time on real calls only tells us anything if it is so bad for you that it hits you right away!
When you do upgrade, same tests so we can see how the numbers change. Assuming you aren't one of those who have it get worse, I would expect that your starting distances are higher and, maybe, it either takes more up and down action to get it as low or it never gets as low - or both. Knowing how low you can get it now is really important for comparison later.
Of course, once updated, you have the experience in the real world on every call you make thereafter for that part.
Now, I really hope you don't start with a working phone (from the numbers you gave so far, I would say it isn't) and then, after 4.1, have it stop working right.
But if that happens, the data you can then give from this test will be the most important we could have at this point.
Thanks.

Proximity sensor not working fine on io5 running on iphone 4 black...fine before update...urgent help ??

I recntly updated my iphone 4 to io5...and found that proximity sensor are not working fine... 2 out of 5 times it work...really annoyed with problem..look like a problem in 4.1 os...need urgent help...thanx in advance...and ya proximty sensor was fine before update

I got a new 4s and gave my wife my old 4 after upgrading it to ios5. Now her phone has proximity sensor issues big time on a phone that never did before the update. It hangs up am
nd makes another call while talking to someone. When I'm on the phone with her I can here buttons beeping and then it disconnects. It's making her hate the iphone and wanting to get an Android. Ack! We gotta stop her.

Continued Proximity Sensor Issue After 4.1 Upgrade

I was told by Apple Care and the Genius Bar that the proximity sensor issue was going to be resolved with the new 4.1 update. "This was after I exchanged the new IPhone 4 two times prior to the update. When the update arrived, it stated the items that would be resolved with the update which included the proximity sensor software fix. This update did not fix the issue and I exchanged my IPhone 4 for the third time with the same issue but slightly worse. Same issue exists with my cheek placing calls on hold, pressing numbers or even worst, placing them on speaker while having a private conversation. I have restored this phone and re-did everything from scratch and yet have the same issue. Is any one else having the same problems that I am facing, or have I just got four bad phones in a row? HELP.

Since I know for fact, it's possible to have a phone without PS issues, I would go to the Apple store, and get a replacement, but I wouldn't leave the store until you're sure the new phone doesn't have the same PS problems. Maybe the Apple Gods were smiling on me, but both my phones were bought on launch day and neither have suffered. 4.1 didn't have a negative effect. And I know people who did have the problem, which 4.1 resolved. You should have a phone that works too.......

Proximity sensor stay's on in Iphone 4 since update to IOS 5.0.1

Proximity sensor stay's on in Iphone 4 since update to IOS 5.0.1 No screen cover and worked fine prior to upgrade.

Only lasted for awile. Then the problem resurfaced.

Proximity sensor not working after IOS 6 upgrade

After upgrading to IOS 6 on a iphone 4 now the proximity sensor wont work just like before until they patched it.

I had the same problem.
It's unexplainable for me to tell you why, but I fixed it by switching the 'Airplane' mode on and off again.
I was testing all kinds of stuff, trying to get the sensor to work again.
In the settings I accidentally pressed the Airplane mode. And since I didn't wanted that on, I switched it off again.
A few seconds later I wanted to show a buddy of mine that my sensor didn't work anymore... and surprisingly it did work again.
Don't know what happened there, but it worked for me.
If you have the same problem, it's worth the try.
Drop a reply if it worked for you as well. Then we can confirm this mysterious fix

My proximity sensor doesn't work after call waiting

My proximity sensor works fine during calls. Until someone calls in while I'm on the call. Whether I answer or not, when I pull it away from my face it activates the screen as it should, but it never turns it back off when I continue the conversation. This ONLY happens with call waiting. once i press on the home button and unlock the phone it works fine, knowing that i had a replacement for the phone for the same fault and now and i don't know what to do as my brother's phone is exactly the same however it works fine.
I have an iPhone 6 running 8.2

Try removing your case. If still an issue, take it in to Apple. You have a 1 year warranty.

Today I get issues with thte device. When I in a phone call, the screen don't auto turn off. There is no a screen protector on there and it seems that the built-in proximity sensor is not responding. I have to press the screen with my face accidently.

today I get issues with my z10 device. When I in a phone call, the screen don’t auto turn off. There is no a screen protector on there and it seems that the built-in proximity sensor is not responding. I have to press the screen with my face accidently. can anyone help me with this?

Same issue already several weeks.
And we are not alone:
http://forums.crackberry.com/blackberry-z10-f254/proximity-sensors-still-not-working-my-z10-891783/i...
At all there is, I think, 4 threads in parallel about this issue at CB forums. One of the:
ms.crackberry.com/blackberry-z10-f254/proximity-sensors-still-not-working-my-z10-891783/index5.html
I already contacted BB Help at Twitter. Answer:
Thanks for the information. It seems that you have installed an OS version higher than the one supported by your carrier on your device. Please contact your carrier to get the supported OS version and try the proximity and light sensors. Let us know if you need further assistance. Cheers. ^LFC.
I did replay:
You are confused me. Phone got updates over network automatically. On crackberry forum a lot of people from different countries and with Different OS version, but with the same problem. Hi, this is thread at CrackBerry: http://forums.crackberry.com/blackberry-z10-f254/proximity-sensor-906493/index3.html
This my replay was 22 of march. No more answer from BB.
I can't contact my operator - 3UK, because I bought my from on Amazon from Amazon. This phone not from operator - seller is Amazon.
What I already done:
For last week, I read, how to install OS using Sachesi and Autoloader. I used Sachesi to load 3 UK version, I installed autoloader from this links:
http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...
This
For Z10 models STL100-1, 2, -3, -4: Download 10.2.1.1925
Doesn't help
And this:
For Z10 models STL100-2, -3, -4: Download the 10.2.0.1803 OS
No result.
After install all of them phone wants to update to 10.2.1.2102 by air.
BBVE in all versions sais: Can not obtain data from sensors.
Dear BB support, please, can you explain, how to resolve this issue?

Proximity sensor reacting too close causing droppe...

I have two Nokia Lumia 800 phones and they react too close with proximity sensor causing screen to become active so when I am outdoors in brighter light calls are auto-dropped when my cheek touches the end call button on the screen. I have compared my two Nokias in Diagnostics and they react at exact same distance (around 3 cm) and I have also compared them side-by-side to another LG E900 Windows Phone in their diagnostics where it reacts 2 cm further away (around 5 cm). On the LG calls are never dropped by mistake. Would it be possible for you to change this distance in upcoming firmwares so calls are not dropped as easily?
If I am indoors in darker light or at night it is not common to see it, but during summer time and during more light it is more common I have noticed.
Workaround I have currently is to disable the screen auto on/off feature by pressing power button once after answering or calling. if you do this manually it is disabling proximity sensor screen on/off until you press the power button again.

I find it completely ludicrous that Apple can interject on this thread and say it's received too many posts and has to be shut down and a "new" thread started. Really now? Seriously? Couldn't they also simply pop in and post 'hi guys, we hear you and are working on it' ...or something to that effect? That's my main complaint really is the deafening silence. What they're basically telling us is to complain all we want, if we don't like the phone then return it for a refund ...that is if you still have your original defective phone, for all you that already swapped phones, you're beat and are stuck with our mistake for the next 2 years when you'll be upgrade eligible again. ...WOW, thanks for the statement without technically releasing one. ...I think we're all left in the dark because Apple really doesn't know what is going on with the sensor, they can't and or won't release a statement without getting the facts straight. ...but we all know one fact is straight...the sensor is dysfunctional and that alone deserves an acknowledgement. How are we to have faith in Apple to fix the issue when we're left to believe they don't think there is one.
...btw update on "my fix" ...deleting all your photos and putting the phone in your arm pit and then under your pillow is only a temporary solution, for mine sensor is on the fritz again. ...shaking my head, if only this were
funny.

Proximity sensor ios 7

I have iPhone5 and after upgrade ti iOS7 I have problems with proximity sensor. No problem at all on iOS 6.x. Now, almost all the time is not turning off the screen durring phone talk an consequently it star facetime or hang up or start or comute the call to speaker ... Anyone else ?

I've been experiencing the same issue since updating to iOS 7. There is a lenghty discussion in the iPhone Hardware section about this, as well. I took the advice of one of the posters to send a report to Apple feedback, but it says there that they won't contact you personally, unless they need to. Surely, if enough people contact them, they can figure out what is wrong with the new OS.

Proximity sensor after 4.01 update...

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