Proximity sensor AND lock button NOT working on iPhone 4

My iPhone 4's lock button is all of a sudden stuck. Along with it, the proximity sensor has stopped working and, consequently, the screen stays on during calls, so I keep hanging up or starting FaceTime through my face. Is this one single problem or two seperate ones? Someone told me that the flex cable connecting the button and the sensor is the same, so the problem is actually one. My iPhone, having been purchased in early 2011, is no longer covered by warranty, so I will have to pay for the repair myself.

Well, theres nothing you can do yourself to resolve this issue.
assuming there is no physical damage or water damage, your warranty should cover this at an apple retail store.
in the meantime, look into assistivetouch.

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Home button and lock button not working on iphone 4.

I turned on assistive touch and it still wont go to the home screen or lock my phone, i dont know whats wrong. whenever i try the triple click to get to the home screen the assistive toucj turns off

Hello Matt,
It sounds like you are not able to access iTunes from your iPhone 4 using Home Sharing, but you can from your iPad. I found an article with steps that I think would help with this issue.
I recommend reviewing the full article below, but I think steps 4-7 are specifically useful for what you described:
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
Thank you for using Apple Support Communities.
Best,
Sheila M.

My loudspeaker and lock button not working and my warranty has expired!!! I do not know what to do!!!! HELP PLEASE!

My loudspeaker and lock button not working and my warranty has expired!!! I do not know what to do!!!! HELP PLEASE!!

Those are hardware issues. You can try all of the software troubleshooting if you want. Restart, reset, restore from backup, restore as new. If that does not work, then your only option is to pay someone for something. The decision is up to you, but I've provided the options.

IPhone home and lock buttons not working at all?

I got my iPhone 4 in October 2010. Since then I have accidentally dropped it on the floor and the back cracked, and in April 2011 I accidentally dropped it in a tub of paint. A bit silly, I know, but I managed to get all of the paint off quite easily and it was fine. However, at the end of last year, the home button started to malfunction and get stuck and just generally not work. In the past few weeks I've noticed I get trouble with it at least once a day and have to sit and press it until it works. Then, today, just out of nowhere, the lock/power button at the top of my phone just stopped working, it's stuck. I don't really have a way to wake my phone now unless I press the home button until it works, and I can't lock it anymore. I don't know whether it would be anything to do with the paint, considering it happened a year ago. Is there anything I can do to get it working again or do I need to take it to Apple?
Thank you very much.

Ok this Might work
1- Try rubbing your home button with alchohol ( or perfume ) in a circular motion for about 20 seconds
2 - do the same to ur power button ( from left to right and repeat ) for about the same duration
3- press and hold both your power and home button at the same time ..
... If this doesnt work try it one more time
If it doesnt respond after the second time i'm afraid u'll have to take it to an apple care center :(
Wish u luck

Urgent!! Need your Help! iPhone stopped working and Lock Button Not working

Lock button on phone has not been working for 6 months (me being lazy, never got it sorted). Now today, I took my phone out of my pocket and it had shut down. Black screen. Cant turn it on because button broke. doesnt respond when i plug into my computer or on charge.
Desperate for help please!!! Need my phone! got very important info on it and alot of baby pictures of my son which arent backed up (again, my fault for being lazy)
any help appreciated please
thanks

There is no magic that will fix broken hardware.
Make an appointment at the genius bar and see if they can help you.

After the update camera and lock button not working

After the last update my camera just a black screen and my lock button which is on the top not working properly I cant close my Iphone.

Apple will not repair this iPhone, you will get a perfect replacement iPhone 4S exactly like yours, except it will function perfectly.

Wifi sudden disconnection and lock button not working properly on my iphone 4s....... It is under warranty

When using wifi on my iphone,sometimes it disconnects automatically...... And my lock button is not working properly.....
What should i do, my iphone is under warranty....

The Sleep/Wake button is a hardware issue and that's covered by the warranty. I would take it to the Apple Store and see what they can do.
Hope that helps

Loudspeaker and Lock Button not working? Will Apple replace my phone with a new one?

My loudspeaker hasn't been working for a few weeks now, and recently the lock button has stopped working too.
I've never dropped my phone in water etc. for the loudspeaker to stop working, and the lock button suddenly just did not work anymore - jammed in?
I booked an appointment with the Apple Genuis Bar, will they likely repair my phone or give me a refurbished one?
Cheers.

Apple will not repair this iPhone, you will get a perfect replacement iPhone 4S exactly like yours, except it will function perfectly.

IPod home and lock button not working and tried assesive touch

All of a sudden I clicked my home button and nothing happened so I tried again and nothing happened, then I pressed the lock button and nothing happened either. Yet it was still letting me touch the screen. I've tried assesive touch or whatever it's called but that won't let me do anything either! Help! Bit please don't tell me to get it repaired.

Try:
- iOS: Not responding or does not turn on
- Also try using this program to place the iPod in recovery mode
RecBoot: Easy Way to Put iPhone into Recovery Mode
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Lock button not working on iPhone 5 OUT OF WARRANTY

Has this happened to anyone else, will it be covered? I mind the phone so well its like perfect apart from the lock button. What do i do?

Peanutandmonkey wrote:
(well you have to give back what you get)
No, you don't. Decent, mature people try to remain polite. If you go in with that sort of combative attitude, don't be surprised if people aren't willing to do everything they can to help you. I work in retail. If a customer comes in with a problem and a reasonable attitude, I will bend every rule, turn over every rock I can to help them. If they come in acting like an entitled jerk, I will be just as polite and I will offer them precisely what policy says and not one iota more. So, you need to consider, which is more important? Your ego? Or getting your phone fixed.
And some day, you too may work in a customer facing job. Build up the good karma while you can.

HT1688 iphone 5 lock button not working. THe phone is 9 months old. What to do??

iphone 5 lock button not working. THe phone is 9 months old. What to do??

Then you still are in your Apple one year hardware warranty and can get it replaced/repaired.

My screen is smashed and lock button doesnt work, i pay insurance but apple is making me pay $230 when i havent even had my phone for a year! This happened to my friend and they just replaced hers :(

My screen is smashed and lock button doesnt work, i pay insurance but apple is making me pay $230 when i havent even had my phone for a year! This happened to my friend and they just replaced hers :( :(

Apple doesn't sell insurance. Talk to your insurance company. The warranty does not cover accidental damage or abuse.
If you purchased AppleCare+, you can get up to 2 discounted (US$49) replacements over the course of 2 years for user inflicted damage. Sounds like that's not what you have.
As I said, talk to your insurance company.

Volume and Lock buttons stopped working after new iOS 4.3.3 update (ipod 4th gen)

After I updated my ipod with the iOS 4.3, the volume and lock buttons stopped working.
This has happened before and it'sprobably one of the most annoying problems ever.
The lock button tends to stop working but then works again only when it wants to, but the volume buttons dont work at all.
When the locked button worked again I turned it off and turned it on again, but it didnt fix the problem.
I've pretty much tried everything that I've read and nothing seems to work.
So now, I don't know what to do.
Should I take it to a random apple store or to where I bought it from?
It seems that it's happening to almost everyone, so at least I'm not the only one and maybe someone can help me out

If you have restored in iTunes on a computer and the problem remains then it's a hardware fault and it needs to be repaired. When you update the iOS version on an iOS device it checks the hardware components, this is when it'll detect un-diagnosed hardware faults and the components will stop working... even if they were working previously

Cancel and Exit button not working

Dear Experts,
<u>Cancel and Exit button not working</u>
I am calling a screen from inside a report program
using SET SCREEN 9000.
2 of the date fields(start date end date)
on this screen are Mandatory.
I am not able to Come out of this screen 9000 using
CANCEL or EXIT button
without giving a date entry in both of
Mandatory fields (start date end date).
Can someone help me with a solution?
Appreciate your valuable help;
Points assured
Thanks,
Aby Jacob

Hi..
To avoid this problem you have to use AT EXIT-COMMAND Module.
1. In the GUI Status for both EXIT and CANCEL buttons assign the Function type E (Exit Command)
2. In the PAI of the Screen Call this module.
   MODULE EXIT_SCREEN AT EXIT COMMAND.
3. Now check the OK_CODE or Sy-ucomm in this module to Leave the Screen
   MODULE EXIT_SCREEN INPUT.
       CASE OK_CODE.
      WHEN 'EXIT' .
            LEAVE TO SCREEN 0.
      WHEN 'CANCEL'.
      ENDCASE.
   ENDMODULE.
This will surely work.
<b>reward if Helpful.</b>

Lock button not working for iPhone4

Hi All,
My lock button not working from last 2months, I am using assistive touch for time being.
I bought my mobile in UK 1year back, currently i am staying in India.
My real problem is, recently i visited apple store. The guys in the store are saying, it is against to their law to serve or repair mobiles which were bought in other country..
I think this is rediculous.. Just i need some information how to fix it or how to contact the correct person regarding this POOR service.
Thanks
Rajesh

No. The warranty is only valid in the country of purchase. All service for iPhones in UAE is provided by the supported carriers. You can find a list here: http://support.apple.com/kb/ht1937
If you did not purchase it from one of the carriers listed, then you probably purchased an illegally imported gray market phone.
Check Settings>General>About. What does it say for Model #?

Proximity sensor AND lock button NOT working on iPhone 4

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