Proximity sensor problem in classic

I recently bought the Blackberry Classic.... in spite of all of my friends suggesting for an iPhone. The biggest problem I am facing is the improper functioning of the proximity sensor. When I hold the phone at the ear during the call, it keeps pressing some buttons and it keeps getting wierd. Some times suddenly the speaker turns on since my face touches the screen there. Phone calls is the primary function of the phone and this device can not perform that !!! very very disappointed. Within 1 month of usage, I feel I made the biggest mistake by purchasing this phone.

I found some new strange behaviour today. A few seconds before the call I finished readin the mails. I didn't put the phone on standby but left the screen on instead. Suddenly I saw some activity on the phone. Opening of calendar, selecting of the text. As if my phone is hacked. I tried to cancel it out and exactly that point of time the incoming call started ringing.
Now is it the phone software bug or my phone has got hacked? I don't know.
Is it even possible to hack the blackberry OS? I think this is a very secured platform.
Should I try removing whatsapp? Or BES? Or is it a bug?
Any advise or suggestions?

Similar Messages

Why does apple Ignore the proximity sensor problem

I dont get why apple ignore a big problem alot of peaple have on their iphone 4
I am sure they know about the problem but they just ignore everyone
This is their problem they are coase. This is a software bug
This company doesn't care about anyone
(sorry for the bad english)

no, removing the screen protector and case doesnt help.
there is a proximity sensor problem you can look by yourself theirs tons of users complaining
even s.jobs at the time said there is a sensor problem and the bug will be fix in 4.1 update.
as you see it didnt help.
for some reason apple do ignore this problem
and Automatic maill System replayd my email and then i told them it didnt helped they didn't answer back

Is apple ever going to respond to proximity sensor problems?

apple has responded to the antenna problem, how about this one? i HATE my iphone becaus eof the proximity sensor problem. i hang up on calls all the time.

I had the same problem. I took it to the Apple Store. The man helping me said that the sensor was hardware. No software fix he was aware of. I demonstrated the problem to him. He brought out a store phone to compare to. He simply said "I'm sold" and he brought me a new phone immediately. He also placed mine in a special case with my name printed out on the label to be sent to Apple so that they could examine the phone and try to learn more. Indeed, I believe that they are concerned, but I also believe that they will have to have more returns before it becomes a serious issue to them. By the way, my new phone is "better" but I still occasionally "Cheek dial" or hang up on people. I have found that sliding the phone back a bit so that my ear canal is not directly over the sensor works, and I can still hear the call. Hopefully a software fix WILL resolve this, since a reset has helped some.

Magnetic Carry Case + Proximity Sensor Problem

I noticed a problem with magnetic carry case and the proximity sensor being disabled in 10.1 for my Z10 STL100-3 as well as my wife's STL100-1.
When removing the phone from the case, to make or answer a call, the sensor is disabled. Thus, you easily touch the keys with your face. When NOT using the magnetic carry case, no issue. Seems like the magnetic sensor was disabling the proximity sensor.
Now, using 10.2, it appears the problem has been resolved. But will monitor over the next few days.

Who installed the new screen? You should take the phone back to them and have them fix it.

Proximity Sensor Problem

I have a problem with proximity sensor, it is very sensible to sunlight. To understand better what i am talking about look at this video posted by someone who has the same problem: http://www.youtube.com/watch?v=LvbkVY_sFYc. This happens for either incoming or outgoing calls..
What could be the cause of this problem?
Thank's in advance..

there really is not anythig that you can do about it.
unfortunately, the sensor is doing what it should. though that doesnt solve the issue.
in some cases it is worse then others.

N97 proximity sensor problems

Hi. My proximity sensors on n97 don't work as they should be. Very often they tend to freeze the screen (not allowing me to hang up or do any further actions once within a call). The screen simply stays black. Does anyone have similar problems and how can this be resolved? thanks

I don't think i have that exact problem although it does sometimes go a bit wierd when I try and end a call ( won't let me hang up, or freezes for a bit). If anything the proximity sensors don't seem to deactivate the screen like they are supposed to when i'm on a call. Several times I've unintentionally put people on hold whilst talking to them by somehow touching that button.

Proximity sensor problem in x6!!!PLS help

hey guys i got myself an x6 2 days...when i answer calls and try my best to cover the sensor wit my ear still i acciddently press the mute or hold button.....the keypad is supposed to switch off right????
it happens sometimes though its not reliable...is it a problem for everyone or is it just me???
i accidently pressed loudspeaker in front of everyone while talking to my girl friend!!!so embarrasing.....
A POSSIBLE FIX would be to have slider kind of buttons so it doest accidently get activated...wat do u guys say???

I have had the same issue with my phone. I notice that the proximity sensor is located on the far right hand side of the top of the phone. Because of the location of the sensorI have discovered that when I hold the phone to my right ear I have far fewer problems than when I hold the phone to my left ear (which is how I would usually hold the phone). When I hold the phone to my left ear the proximity sensor is often tilted away from my head while I am talking, particularly if I am moving around. Very frustrating! Besides being embarrassing at times it is also costly when you have to pay for additional calls because you continually hang up on people, or annoying, when you have to back track through your converstation because you have had somebody on hold without realising it! Judging by the number of other complaints about the same issue it would seem to be yet another design fault with Nokia products!

Did a replacement fix anyone's Proximity Sensor problem?

Did it?

Ok. I've been following this thread, and like most of you I have been having the same issue. The 4.1 upgrade did not fix my proximity sensor issue. Even after the upgrade, my sensor was only reading about .5 inches from the phone. I tried restoring, and even fresh restoring with 4.1 to no avail.
Then by accident I fixed it. I did a RESET NETWORK SETTINGS and then RESET ALL SETTINGS for an unrelated issue, and then my prox sensor started reading 1.25 - 1.5 inches away. No more face hangups or speakerphone incidents.
It seems the settings for the Prox sensor might be stored in a different location than the other system settings and data. Maybe like the old Mac PRAM? I don't know which reset fixed mine, as I did them both and noticed the fix afterward.
Do this -
1. Upgrade, or make sure you've already upgraded to 4.1
2. Do a RESET NETWORK SETTINGS - it is under Settings > General > Reset > Reset Network Settings
If still a problem -
3. Do a RESET ALL SETTINGS - it is under Settings > General > Reset > Reset All Settings
(Note - these resets clear your settings. You will have to reconfigure them after you run these.)
Post back your results. Best of luck. Thanks.

Proximity Sensor problem after update. Lumia 710

Hi,
Yesterday i received the update notification to Tango through Zune. After perform the update, I noticed that when making or receiving calls, the screen immediately turned off and is not turned on again until the other person hung up.
I did the tests in the diagnostic menu, and the proximity sensor always shows "detected".
The problem is the same as in this post -> http://discussions.nokia.com/t5/Nokia-with-Windows-Phone/Proximity-Sensor-stuck-in-quot-Detected-quo...
I did a rollback to the previous version and the problem was solved, but went update to Tango again, the problem reappears. I notice that problem appears just after the firmware update from Nokia.
My current versions:
SO: 7.10.8773.98
Fw: 1600.3031.8773.12121
Hw: 112.1402.2.1
Prod Cod: 059N356

can anybody help me.......i m facing issue with my proxomity sensor aa when i make or recive the call my phone (Nokia Lumia 710) screen gets disappear ant it comes only when other person disconnect the call. This happens only when i did update my phone with new updates. Can any one tell me hoe to roll back to previous version.
Help me plz as it is really irritating as i am not able to disconnect the call or can not dial a number after call has been made. HELP ME PLEASEEEEEEEEEEEE........I don't have screen gard on my phone......
OS version- 7.10.8779.8
firmware num- 1600.3031.8779.12180
hardware no- 112.1402.2.1
bootloader version- 7.33.0.0

Does iOS 4.2 fix Proximity Sensor problems?

Anyone have any experience with this yet?

I had major problem with the iOS 4. Proximity Sensor would do crazy things like described in the forums. iOS 4.1 and a new phone seemed to be better. With 4.2. my second iPhone 4 the problem has come back worse than 4.0 problems. The phone will dial a random contact number, it will bring up the email program and will mute. Any tips and does anyone else experience this problem,
Thanks

My cheek/ear selects things on touch screen while taking calls. Proximity sensor problem?

Hello all
Had my X3 Compact for a couple of months now and really liking it.
APART from the fact then when I am on a call the screen still seems to be a little sensitive to touch.
I hear beeps of things being selected. Very often when I finish the call I see the screen is on Notifications or Quick Settings screen, or sometimes the Date and Time screen. Sometimes I notice that my cheek/ear has turned on Bluetooth from the Quick Settings screen.
Sometimes while on a long call (ie more time in which to involuntarily press things) the other person will suddenly not hear me anymore - no doubt due to imprecise cheek/ear selection!
Is there something wrong with the Proximity Sensor? I have tested the Sensor with the available diagnostic and it seems functional. And my peripheral vision tells me that the screen goes black as I raise the phone to my ear.
I've heard that this model can occasionally overheat, but I've never noticed/felt any dramatic peaks in temperature.
But something is clearly wrong.
As I said I have tested the Proximity Sensor.
I have not dropped or damaged my phone.
I do not use any kind of screen protector or case.
My software is up to date.
Any thoughts/ideas would be very welcome!!
(I have contracted the phone the EE in the UK - I have not contacted them yet as I thought it would be best to go straight to the manufacturers.)
Thanks very much
Jamie

Well I have been facing this issue since the first day itself and this isnt any issue at all!!
What happens is when we answer a call, out phone isnt in lock state and also we arent holding our phone constantly in one position to our ears/cheeks so theres rubbing of the screen (due to our ears/cheek) which eventually swipes down the Status bar Quick settings and then randomly turns on any feature icon our ear.cheek touches. And we keep hearing some beeps.
So what I do is once I answer a call I always make it a point/habit to manually lock the phone via Power button. This way I have found my personal solution to this problem.
And this is the only solution for this nagging issue
Also if you want, you can completely remove all icons which bother you from Quick settings so that even if your phone isnt locked while on call, nothing will get activated in the background.
So follow my steps and enjoy your Z3 without worrying about this issue.
-------- If my Post or Answer helped you out, Please KUDOS me

Lenovo Vibe X2 Proximity sensor problem

Hi:
I recently bought Lenovo Vibe X2-EU. Proximity sensor was slow & stupid from the beginning but recently (may be after last automatic software update) it is not working.
I checked the forum for similar issues and based on solution I installed "Sensor Box for Android" app, it also shows the proximity sensor is malfunctioing and stuck on 1cm.
Please help me with this issue, because this sensor is the most usefull one.

Hi hodajebellie
Welcome to the Community.
Can you tell me your firmware build number?Settings->About phone....
You can use the Lenovo Companion app to test the proximity sensor.
Regards.
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as ''ACCEPT AS SOLUTION"!
Unsolicited PM's will not be answered! ....Please post your question/s in the appropriate forum board.
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

OS 4.1 on iPhone 4 still doesnt fix the proximity sensor problem! and now?

Dear Apple
iPhone 4 ***** !!! 4.1 still doesnt fix the prox.sensor problems and every 2nd call or so is interrupted by this problem, how do fix it an what should I do now and what are you doing to fix it ????

We are iphone users like you.
As provided, you are not addressing Apple here.
The iphone has a one year warranty. If yours is defective then Apple replace.
Contact Apple to arrange for this.

Proximity sensor problem -- direct contact with fabric confuses it

On the Twom (and I'd guess the Onem), if the prox. sensor is covered and the phone is locked, it disables all of the phone's buttons until the prox. sensor is uncovered. This is a good thing, because it means the volume can't accidentally be changed in your pocket so long as the phone was locked before it went in your pocket.
Here's my problem: at any small distance, the prox. sensor works exactly as it should, whether facing skin, fabric, whatever. However, if the phone is brought into direct contact with certain fabrics (like denim on my jeans), the prox sensor fails to "see" this and all the buttons remain active. This means that in my pocket, where the phone is fully in contact with the fabric, it usually still lets the ringer volume change and the phone unlock.
Anyone else notice this behavior with their phone, or is it just mine?

you got it right. The sensor sends out a signal, a light, that you can see if you push any of the buttons with the phone locked in low light. My guess as to how it works is it sends out a low-frequency signal, perhaps infared/borderline red light, and if it is reflected back, it recognizes it as being 'covered'. Because it is low-frequency/low-power, it only will recieve the signal back from very short distances. True, most fabric won't block it. If you're wearing tight jeans/pants, then it does work if you put hte screen-side against your leg. But what i did was file down the volume keys anyways. They sit about half as high as they were originally, and now it is very hard for them to be accidentally changed, but they still can be pushed for the camera zoom, or volume change, when i want.

Proximity Sensor Issue - Replacement Phone Still doesn't work - Now What?!

My face continues to press keypad buttons, mute, and End. I got a replacement yesterday and am still having the problem. This is disrupting my business calls and I'm getting very annoyed by the problem.
How has Apple not considered this a known issue? There was a post about this problem that had over 180,000 views and it has somehow disappeared.
I'm not really sure what else to do except return the phone and wait till they completely address all issues.
*****

Ok-- Im hoping I can help you in some way...
I got my first iphone and knew of the proximity sensor problem because my sister was having the same issue-- i had issues right away and called the next morning (I called apple support)-- they set me up to get a new phone.... I got my new phone and synched it right away-- OF COURSE IT HAD THE SAME ISSUE.... I called apple support AGAIN and this time I got someone with common sense-- he got me to a senior advisor right away.... and this person suggested I try restoring the phone to "new" and isntead of backing it up from 3GS back up-- to do it as a "new" phone-- this made EVERY app i EVER downloaded in 2 years go back on the phone and took about 3 hours to get back to how I like it... and of course-- its still having the issue-- I am now on the phone with Apple Care AGAIN--- they are in the process of getting me in contact with an apple senior advisor---
I know that I can return it-- but id hate to return it and find out that fridays press confrence is going to address ALLLL of this and that there is a fix....
soooo as soon as I am off of here this time I will let you know what they say....

Proximity sensor problem in classic

Similar Messages

Maybe you are looking for