Proximity sensor

when can apple give solution to the problem with proximity sensor

It appears this problem is pretty prevalent.  Apple cannot replace the sensor itself, and it has no fix for the failure.  It's pretty clear that it is a design flaw, and that apple just replaces phones under warranty to sweep the problem under the rug.  Funny thing is that no one at apple seems to admit that there is a problem, and this is years now that people have reported this problem.   Honestly, if I had known, I probably would have purchased a different phone.  I love everything about the iphone except the fact that you can't make phone calls, lol.  I had to have my phone replaced, and of course they were happy to do it at the apple store, but that's only because it was under warranty.  If not, I would be out of luck.  And of course the warranty timer doesn't reset, so eventually, I'll be out of warranty, with no solution.  I'll be the proud owner of a phone that can't actually be used to make calls.  All apple needs to do is create a function that allows someone to turn off their screen manually.  Problem solved.  It's really poor form by apple, but honestly, we have seen this from the company in the past with sweeping problems under the rug. 

Similar Messages

  • IPhone 5 proximity sensor not working! (iOS 6.0.1)

    iPhone 5 proximity sensor not working! (iOS 6.0.1)
    When I call , the screen is not locked(

    Remove any screen protectors and cases, does the problem continue?

  • My proximity sensor does not work on my iPhone 4

    My proximity sensor does not work on my iPhone 4

    Well, it can be fixed, however it is in a very difficult spot, and it may cost me more to replace than what I can get out of it. I don't care to pay for a replacement since my warranty is up, because I already have an iPhone 5. I want to sell the iPhone4, and not for $75 either because you can't make a phone call unless its on speaker. I didn't know what other people had to say, so I just wanted some feedback on my options. I'm sorry that I am not an expert on the iPhone hardware componets, because I actually work for a living. I don't have time to sit here and play on forums. Thanks for all you're help.

  • HT201412 my iphone 4s does not start by power switch, it starts when i connect to pc. the proximity sensor is not working. please help

    my iphone 4s does not start by power switch, it starts when i connect to pc. the proximity sensor is not working. please help.

    Sounds like it may be a hardware issue.
    Please contact Apple Support in your country.
    Here is a list of numbers: http://support.apple.com/kb/HE57
    Regards
    J

  • HT1665 i have an apple IPhone4. I am experiencing certain problem with my iphone4. The problems are as follows a. my ear piece and proximity sensor is not working while making a call. 2. It cannot reproduce sound without earphone but rings if gets any cal

    Hi folks,
    i have an apple IPhone4. I am experiencing certain problem with my iphone4. The problems are as follows a. my ear piece and proximity sensor is not working while making a call. 2. It cannot reproduce sound without earphone but rings normally if gets any call.
    Can any one help me in this regard??

    Try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data by resetting, but it can cure some glitches after installing new software or apps.

  • Proximity sensor stay's on in Iphone 4 since update to IOS 5.0.1

    Proximity sensor stay's on in Iphone 4 since update to IOS 5.0.1 No screen cover and worked fine prior to upgrade.

    Only lasted for awile. Then the problem resurfaced.

  • Proximity Sensor Not Working on Brand new Z2

    Hi, The Proximity sensor is not working on my new Xperia Z2. I have ran all the tests on the phone and they have failed. When Put up to the ear during a call the screen does not switch off and all the icons get pressed etc. This is VERY annoying as i cant even speak to anyone for a minute before im dialing someone else by mistake. All Software is up to date. SONY, What the soslution here? I will be taking it into the Sony Center here tomorrow but I dont want to be without my only buisness phone for 3-4 days.

    OK installed each update to the pre-installed apps one at a time and tested the proximity sensor after each. All fine till Sony TV Side view : quick remote. after instalation proximity sensor stopped working. after uninstall all working fine again.Seems this is the culprit but I will add my 3rd party apps one at a time just to make sure. 

  • Nokia x proximity sensor functionality issues?

    I'm using nokia x and found a setting (Turn on Proximity sensor) in it that states it will dim the display when attending a call .
    It works as like a light sensor (automatic brightness reduction) and it seems proximity sensor is not present.
    CPU z app shows a record for the proximity sensor but doesn't show any reading all the time.? Is this issue only on my device ?
    with regards,
    Pradeep V R

    No.. the display doesn't go black. On a first time after restart,  proximity works for one single time and display goes black and thats's the end.Sensor stops working.No touch response.No power button wake up.It doesn't  resumes whatever i do.Only thing to get display back again is when the call ends.When i turn off the setting, light sensor seems to work and dims display, but never wen't black.
    When i try CPU Z app after a restart, the proximity sensor reading shows 0cm and it never changes. Closing the app and opening it again shows null value.
    I do a factory reset and it doesn't change anything.
    with regards,
    Pradeep V R

  • Today I get issues with thte device. When I in a phone call, the screen don't auto turn off. There is no a screen protector on there and it seems that the built-in proximity sensor is not responding. I have to press the screen with my face accidently.

    today I get issues with my z10 device. When I in a phone call, the screen don’t auto turn off. There is no a screen protector on there and it seems that the built-in proximity sensor is not responding. I have to press the screen with my face accidently. can anyone help me with this?

    Same issue already several weeks.
    And we are not alone:
    http://forums.crackberry.com/blackberry-z10-f254/proximity-sensors-still-not-working-my-z10-891783/i...
    At all there is, I think, 4 threads in parallel about this issue at CB forums. One of the:
    ms.crackberry.com/blackberry-z10-f254/proximity-sensors-still-not-working-my-z10-891783/index5.html
    I already contacted BB Help at Twitter. Answer:
    Thanks for the information. It seems that you have installed an OS version higher than the one supported by your carrier on your device. Please contact your carrier to get the supported OS version and try the proximity and light sensors. Let us know if you need further assistance. Cheers. ^LFC.
    I did replay:
    You are confused me. Phone got updates over network automatically. On crackberry forum a lot of people from different countries and with Different OS version, but with the same problem. Hi, this is thread at CrackBerry: http://forums.crackberry.com/blackberry-z10-f254/proximity-sensor-906493/index3.html
    This my replay was 22 of march. No more answer from BB.
    I can't contact my operator - 3UK, because I bought my from on Amazon from Amazon. This phone not from operator - seller is Amazon.
    What I already done:
    For last week, I read, how to install OS using Sachesi and Autoloader. I used Sachesi to load 3 UK version, I installed autoloader from this links:
    http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...
    This
    For Z10 models STL100-1, 2, -3, -4: Download 10.2.1.1925
    Doesn't help
    And this:
    For Z10 models STL100-2, -3, -4: Download the 10.2.0.1803 OS
    No result.
    After install all of them phone wants to update to 10.2.1.2102 by air.
    BBVE in all versions sais: Can not obtain data from sensors.
    Dear BB support, please, can you explain, how to resolve this issue?

  • Proximity Sensor Doesn´t Work. How to fix it?

    I´am experiencieng a problem that many other iphone users may either.
    The proximity sensor doesn´t work. When i answer a phone call, the display doesn´t turn off, and everytime i keep dialing numbers, endind calls and a lot of other little things that are getting on my nerves.
    It seems apple couldn´r care less for those problems we are having, and nothing has been told or done. Thats good for us to see how much apple is concerned with customers.
    Anyway, is there a way to fix this annoying thing???

    this could be a few reasons,
    1. try and update the device to the latest firmware via itunes, to check you on are on 4.3 go to settings>general>about and under version, if is lower than 4.3, update the device
    2. if this fails remove any cases or screen protecters (silly, i know) that may block the sensor
    3. if that fails, take to the nearest apple store, and describe your problem, they will either replace a=or repair
    hope this helps
    chris

  • Verizon, please help! LG G2 proximity sensor bug!

    Verizon, please help, the update that you required me to do on 09/23/14 has a huge bug in it and I am fearful it has not only screwed up my proximity sensor but who knows may even have compromised the security of the phone.  The proximity sensor does not respond in dimly lit rooms at all.  You have to trick it by slowly swiping your finger across it just to hang up a phone call.  The power off button does not respond unless you hold it down to do a soft reset.  The "knock-on" feature does not work in dimly lit rooms either.  This is so frustrating as it was working perfectly before the update.  Please either send a fix update or allow us to resort back to the old software.  This phone is less than a year old and I do pay for the warranty, however have been warned that all replacement phones are just "refurbished" phones that may have worse problems. 
    So, please VERIZON, step up and fix this issue.  I have been into your store to discuss with sales guy and he said he would not file a warranty claim just yet.   This is crap.....please advise.

    https://community.verizonwireless.com/mobile/mobile-access.jspa#jive-content?content=%2Fapi%2Fcore%2Fv3%2Fcontents%2F1967494
    If you repair your phone it is a refurb phone.

  • HT201210 Is there a fix for Proximity sensor being messed up after upgrading to latest iOS 6.1.3?

    After upgrading to 6.1.3 the Proximity Sensor will not turn my phone's screen black so that other "buttons" are not pressed by my ear of by my face accidentally.
    It worked just fine before the update.
    And if there isn't a fix is it possible for me to downgrade to iOS 6.0, or 6.0.1 or .6.1?
    I have a 16GB 3GS, iOS version 6.1.3 (10B329), ATT, Model = MC135LL/A, Modem Firmware = 05.16.08
    Thank you in advance,

    I have taken it out of the case - I figured it would obstruct the sensor (also have no screen protector).
    Only thing I haven't tried from the Basic troubleshooting steps you mentioned was to "restore as new".
    That I did try it tonight (succesffully restored), BUT my problem still exists.
    You mentioned to go in the MAC store > Would they replace it (for free) if they reach the conclusion it's some sort of manufacturer faulty wiring even if it's a 3Gs (as an old model)?
    Would they still if phone had water damage (this I'm just curious - the phone didn't)?

  • Phone works great but when on a call proximity sensor kicks in turns off the screen. When I pull the phone away from my head screen is still blank. The force hangup/lock is the only way to bring the screen back on

    hi,
    phone works great but when on a call proximity sensor kicks in turns off the screen. When I pull the phone away from my head screen is still blank. The force hangup/lock is the only way to bring the screen back on.
    I purchaged it before one month onl. So i wont understand how it comes. Please help me. I am waiting for you reply.

    "Your face is so ugly, it broke your phone!" Ha ha. Get it? How I was joking there? About your iPhone not working correctly after... <sigh>
    But seriously, you said the situation only happens when you have been on a long call, so maybe the iPhone is just autolockng?

  • Re: Issue with Proximity Sensor during calls

    Im sure if it is a hardware issue, all Apple would have to do is change the software. Im sure they can add something to the software that allows you to lock the buttons when on a call, or make the sleep button on top of the phone disable the proximity sensor if you hit it. Granted, it would be lame if they had to do this, but we all know they aren't going to recall the phone, so hopefully they can 100% fix it, but if not, there are other options, even if we may not like them.

    Dear Gentlemen:
    You should join the many people posting about this very issue. Below is the link:
    http://discussions.apple.com/thread.jspa?threadID=2475509&tstart=0&start=1680

  • Anyone having trouble with the proximity sensor using the otterbox defender case?

    When I have the otterbox case on my proximity sensor is not working at all making it difficult talking on the phone I keep hitting mute etc with my cheek if I take the case off it works fine so its not the phone itself but I need the Case for protection any suggestions?

    KBella315 wrote:
    When I have the otterbox case on my proximity sensor is not working at all making it difficult talking on the phone I keep hitting mute etc with my cheek if I take the case off it works fine so its not the phone itself but I need the Case for protection any suggestions?
    Hi I had this problem with my wifes case, my defender worked fine, turned out it was her white inner case. Did you get the Pink on white one? If so, I've been told you can color in the proximity sensor area of the defender with a black sharpie (on the white part) and that shouold fix your problem.
    I just tried that as I have her case here still and coloring the proximity sensor area black worked.

  • Locking the screen with the proximity sensor

    Hi,
    I'm hoping that there's a setting for this and I just missed it.
    According to the manual the phone has a proximity sensor so that if you're talking on the phone and it's pressed against your face, your face won't be pushing buttons.  The manual also says that it only works while making calls.
    Is there a way to enable the proximity sensor for other times, i.e. when the screen is locked?  The reason I ask is that I keep the phone in my pocket - if there's an alarm reminder (or text message), the screen temporarily unlocks, so when I reach in my pocket and get the phone (even holding it on the sides), the alarm frequently gets snoozed or silenced - and goes away before I can see it.  I had the same problem with the mechanical buttons on my N95 but was able to resolve that by just being more careful taking the phone out of my pocket.  Doesn't work in this case!
    Any thoughts on this one?  It's one of very few things that really bother me about this phone.  If there was a way to use the proximity sensor to keep the touch screen locked while the phone is in my pocket, that would be a huge fix.
    Thanks!

    http://forum.dailymobile.se/index.php/topic,10305.0.html
     http://forum.dailymobile.se/index.php/topic,9642.0.html
     http://forum.dailymobile.se/index.php/topic,9529.0.html
    these might be some options for you to look at. i have not used any of those except for jukka clock and this one rocks, tho i am not sure it will server your purpose.  
    You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

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