Proxy credential during start of CS6 Illustrator or inDesing
I prepare two automatic silent installation for SCCM enviroment.
One MSI package is for Illustrator and the other one for inDesign.
I use AAMEE 3.1. where I insert my proxy credentials to verify serial number and then I have created new Adobe ID to continue the MSI preparation.
Question is what part of CS6 SW is asking me to insert Proxy credentials after start of Illustrator or inDesing??
I must prepare installation without any need of user interaction during the SW start. No communication with internet is allowed, so I must disable this windows security pop up window... I get this window 5 times after start of Illustrator or InDesing.
What part of Illustrator SW is trying to connecto to the internet? Is it because of wrong activation?
Is adobe help trying to communicate with internet?
How to disable those internet commnication requests?
I had no problem when I was preparing MSI for Photoshop CS6... Thats only for inDesign or Illustrator.
is someone find a solution for this problem ? do we know how to disable these access through the internet ?
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During start up of Adobe Premiere Pro CS6, I get the following error message. "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again." This does not occur on After Effects, and the program runs successfully. Premiere Pro will not open, and in the start up window the last thing the status line states before the error message occurs is: "Loading ImporterQuikTime.prm"
I have added an NVidia GPU card to my system and have installed the latest video drivers from the NVidida website (GeForce 310.70). This did not help. I have QuikTime on my computer, but am not sure if it needs to be in a certain file location.
I have also gone in to BIOS after installing the GPU and disabled internal graphics, but that did not help either. Not sure what to do next. Any suggestions?
Thank you,
RhoadmanThank you everyone for the replies. Although I don't have a laptop, the following seems to work.
Solution 1
On Windows 7, right-click the shortcut to Adobe Premiere Pro, and choose Run as Administrator.
Using this method, Premiere Pro opened successfully. Using the shortcut directly, the error persists. It looks like we will just have to open the program using this method.
Many thanks for the replies. -
How do I start Photoshop CS6 without Run As Administrator
I was encouraged to post this here (updated from post to the Photoshop forum)
I've seen several similar threads with problems with Bridge ()for beta CS6), nothing recent with run issues with Photoshop CS6
I have installed most of the programs downloaded from the Cloud. Most run. So far, from my user account I've found Bridge, Encore and Indesign encounter a "Problem" upon opening and close with no further message or details. Dreamwever, Flash, Illustrator and Premiere run as far as I've tested. Everything seems to start fine from an admin account.
From my user account Photoshoip CS6 brings up a message about a locked scratch file and cannot run. I can start PS CS6 using Run As Admin and everythig seems to run fine. I've tried changing some permissions on discs and on my user account still has PS CS6 fail to start. (I need to check this again) I've read similar posts on earlier releases. I have tried purging the preferences, both manually and using the crtl+shift+alt start. I still cannot get PS CS6 to run from my user account.
CS5 prograams from Design Premium start/run fine AFAIK
I did not instal the CS6 beta
FWIW
Gigabyte MB, w/ i72600k
Windows7 64bit
SSD for C:
standard disk for user accounts (moved /user to this disc)
standard disks for scratch and file starage (each its own disk)
I tried the uninstall/reinstall game without any change.
I'm out of ideas.
KevinActually the problem is not unique to Photoshop CS6-64:
In PS6, I can launch it (after I launched as Admin and set cache preference to another drive), but if I try to save a project as PDF, I get this message:
"(X) Could not open a scratch file because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the 'Properties' command in Windows Explorer to unlock the file."
Since the only user choice in PS is in Preferences/Performance, I have no way to know what file and where it may be located. But I suspect the issue is outside of PS, perhaps in Acrobat?
I also cannot launch Encore for what appears to be the same reason (locked cache/scratch file), so the issue goes beyond PS.
One thing that seems a common thread is that these issues seem to affect only users with SSD C: drives using Win7.
Can't someone at Adobe chase down these issues that are affecting so many of us. At the very least, tell us the locations of the locked files and a method of unlocking them. I have tried giving blanket permissions to as many likely folders as I can find, and not only does the problem persist, but I am worried about my system security.
Please help. Please? -
Error message starting InDesign CS6
Why do I get a message to install Swatches Panel Plugin when I start InDesign CS6 ?
I don't remember seeing this before...this is what it says...:Cannot load OutputMiscUI.InDesignPlugin because it requires Swatches Panel. Please install the Swatches Panel plug-in and restart InDesign.
And then, when I try to update CS6 (this is not CC, I own the suite), I get this...:
file:////private/var/folders/dk/dkSyOqSPF3qHzNOim5ddlk+++TQ/-Tmp-/TemporaryItems/FlashTmp0 .html[8/1/13 4:51:24 PM]
Dynamic Link Media Server CS6 1.0.1 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216
Flash Pro CS6 update 2
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216
Adobe Photoshop 13.0.5
There was an error installing this update. Please quit and try again later. Error Code: U44M1I208
Adobe CSXS InfrastructureCS6
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216
Fireworks CS6 update to improve Mac 10.8 platform compatibility and resolve usability bugs.
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216
Photoshop Camera Raw 8.1(CS6)
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216
Adobe Bridge CS6 5.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216
Adobe InDesign CS6 8.0.1 update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216
Extension Manager 6.0.7 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216
Adobe Illustrator CS6 Update (version 16.0.4)
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216
Dreamweaver CS6 (to version 12.0.3) to address HiDPI-compliance and resolve critical bugs.
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216
DPS Desktop Tools CS6 27.0.0 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216
Adobe Media Encoder CS6 6.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216 -
Upgrade CS6 Illustrator and Photoshop Problem
Hi hi,
When I tried to upgrade my CS 6 Illustrator and Photoshop through my Adobe Updater, I kept getting the following errors:
Adobe Illustrator CS6 Update (version 16.0.3)
Installation failed. Error Code: U44M1P7
Adobe Photoshop 13.0.2
Installation failed. Error Code: U44M1P7
Please advice on how to overcome the error.
Thanks,
just QHi hi,
I've followed your manual downloading of patch installation, but error U44M2P7 occurs for both manually downloaded patch for Illustrator and Photoshop CS6 for Mac.
Please advise.
Thanks and Regards,just Q
Date: Fri, 14 Dec 2012 21:28:21 -0700
From: [email protected]
To: [email protected]
Subject: Upgrade CS6 Illustrator and Photoshop Problem
Re: Upgrade CS6 Illustrator and Photoshop Problem
created by Manish-Sharma in Downloading, Installing, Setting Up - View the full discussion
Follow the steps in the below Kb :- http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-upda tes-ccm.html
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Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
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Please help me start InDesign CS6 from my computer!!!
I am new at this and I don't know how to start indesign cs6 from my computer.
Is the program correctly installed? It should start the same as any other application that is installed.
Or perhaps you are able to start ID and don't know how to create a document? Or is it crashing during startup?
Please give us complete details of what is happening, including your Operating System and the exact wording of any error messages you receive so that we can do more to help you. -
how long is the trial version of cs6 illustrator??
Trial version software is limited to 30 days usage.
The count starts from the first time you launch the software. -
Just purchased CS6 Illustrator - after 30 days trial -
but then just keeps crashing, everytime after few minutes launched
+ I read fontbook issue but Fontbook says there is no dupe fonts
+ I read about deleting Preferences but which Preference files? (no exact names are mentioned)
+ Or folders?which,
You may see the instructions about preferences (folder) in 3) and 4) in the list below; and it may be worth looking through 5), too.
You may try the following (you may have tried/done some of them already) and see whether it helps (the following is a general list of things you may try when the issue is not in a specific file; 3) and 4) are specifically aimed at possibly corrupt preferences):
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool if you have CS3/CS4/CS5/CS6/CC, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
How do I uninstall CS6 Master Collection and install CS6 Illustrator?
I have downloaded the complete CS6 Master Collection trial, yet I would like to try the applications individually instead.
I haven't yet started the trial.
How do I uninstall CS6 Master Collection and install CS6 Illustrator?Yes installing only the Illustrator trial would use the trial for Illustrator. If you have installed the Master Collection though then your trial of Master Collection has already begun. I would recommend using the remainder of your Master Collection trial for the moment.
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Adobe creative cloud and CS6 Illustrator download was a disaster
After downloading Adobe creative cloud and CS6 Illustrator my system wwent into crash mode with one error after another. Had no less than 4 blue screens of death (BSOD) and I had to do restore but lost most of my files and cannnot get them back. What say you? I unistalled any leftover CC and CS6 illustrator thereafter.
We can't know. You have not provided any relevant technical info like system specs and the actual crash logs. just saying that it crashes is pretty useless.
Mylenium -
Problem description:
Computer takes a long time to fire up. Spinning ball is seen during start up, sometimes when login dialog box, and sometimes after entering login password. My mac freeze often, especially when using Lightroom…. Help is much appreciated!
EtreCheck version: 2.0.11 (98)
Report generated 3. november 2014 kl. 01.23.41 CET
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2:49:19
Disk Information: ℹ️
Samsung SSD 840 EVO 500GB disk0 : (500,11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (260.35 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Configuration files: ℹ️
/etc/sysctl.conf - Exists
/etc/hosts - Count: 15
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/IPVanish.app
[not loaded] foo.tap (1.0) Support
[not loaded] foo.tun (1.0) Support
/Applications/LaCie Desktop Manager.app
[not loaded] com.LaCie.ScsiType00 (1.2.13 - SDK 10.5) Support
[not loaded] com.jmicron.driver.jmPeripheralDevice (2.0.4) Support
[not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1 - SDK 10.5) Support
[not loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.13 - SDK 10.5) Support
/Applications/Private Eye.app
[loaded] com.radiosilenceapp.nke.PrivateEye (1 - SDK 10.7) Support
/Library/Application Support/HASP/kexts
[not loaded] com.aladdin.kext.aksfridge (1.0.2) Support
/System/Library/Extensions
[loaded] com.hzsystems.terminus.driver (4) Support
[not loaded] com.nvidia.CUDA (1.1.0) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.sony.filesystem.prodisc_fs (2.3.0) Support
[not loaded] com.sony.protocol.prodisc (2.3.0) Support
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) Support
Startup Items: ℹ️
CUDA: Path: /System/Library/StartupItems/CUDA
ProTec6b: Path: /Library/StartupItems/ProTec6b
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.adobe.AdobeCreativeCloud.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[running] com.digitalrebellion.EditmoteListener.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.intego.backupassistant.agent.plist Support
[running] com.mcafee.menulet.plist Support
[invalid?] com.mcafee.reporter.plist Support
[loaded] com.nvidia.CUDASoftwareUpdate.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.orbicule.WitnessUserAgent.plist Support
[loaded] com.xrite.device.softwareupdate.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[running] com.aladdin.aksusbd.plist Support
[failed] com.aladdin.hasplmd.plist Support
[running] com.edb.launchd.postgresql-8.4.plist Support
[loaded] com.google.keystone.daemon.plist Support
[running] com.intego.BackupAssistant.daemon.plist Support
[loaded] com.ipvanish.helper.openvpn.plist Support
[loaded] com.ipvanish.helper.pppd.plist Support
[invalid?] com.mcafee.ssm.ScanFactory.plist Support
[invalid?] com.mcafee.ssm.ScanManager.plist Support
[running] com.mcafee.virusscan.fmpd.plist Support
[loaded] com.mvnordic.mvlicensehelper.offline.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.orbicule.witnessd.plist Support
[loaded] com.radiosilenceapp.nke.PrivateEye.plist Support
[running] com.xrite.device.xrdd.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[invalid?] com.digitalrebellion.SoftwareUpdateAutoCheck.plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Skype Program (/Applications/Skype.app)
GetBackupAgent Program (/Users/[redacted]/Library/Application Support/BeLight Software/Get Backup 2/GetBackupAgent.app)
PhoneViewHelper Program (/Users/[redacted]/Library/Application Support/PhoneView/PhoneViewHelper.app)
EarthDesk Core UNKNOWN (missing value)
Dropbox Program (/Applications/Dropbox.app)
AdobeResourceSynchronizer ProgramHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
i1ProfilerTray Program (/Applications/i1Profiler/i1ProfilerTray.app)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.0 Support
Default Browser: Version: 600 - SDK 10.10
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
SiteAdvisor: Version: 2.0 - SDK 10.1 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
GarminGPSControl: Version: 3.0.1.0 Release - SDK 10.4 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.2 Support
F5 Inspection Host Plugin: Version: 6031.2010.0122.1 Support
f5 sam inspection host plugin: Version: 7000.2010.0602.1 Support
Safari Extensions: ℹ️
Facebook Cleaner
Better Facebook
SiteAdvisor
Incognito
Bing Highlights
YouTube5
AdBlock
YoutubeWide
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
CUDA Preferences Support
EarthDesk Support
Editmote Support
Flash Player Support
FUSE for OS X (OSXFUSE) Support
Growl Support
Java Support
Witness Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
13% taskgated
12% WindowServer
1% WitnessUserAgent
1% sysmond
1% Activity Monitor
Top Processes by Memory: ℹ️
327 MB com.apple.WebKit.WebContent
137 MB softwareupdated
94 MB Safari
82 MB VShieldScanner
82 MB Dock
Virtual Memory Information: ℹ️
65 MB Free RAM
1.58 GB Active RAM
1.54 GB Inactive RAM
647 MB Wired RAM
2.95 GB Page-ins
260 MB Page-outsYou have SCADS of extensions and the things running. McAfee, Intego, Orbicule, CleanMyMac, and others I've not ever even heard of. My first recommendation would be to remove all of these and see if things improve.
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How can I get Pantone colours (for example PMS 285) back in CS6 Illustrator?
Pantone colours (for example PMS 285) are not available in CS6 ( Illustrator and Indesign). How can I get the right colours back?
Are you certain they are not available?
Mike -
Blue screen appears during start up and freezes
During start up the apple logo appears and locks up. Re booting results in blue screen. After re booting 3 or 4 times finally boots fine.
If you are still not working properly you might want to try the recovery mode http://support.apple.com/kb/HT1808
It is a useful link to keep in mind. -
I'm getting the grey screen during start up and can't boot the computer - MacBook Pro with lion.
I did a command r after doing some research but got nervous that it would automatically wipe my hard drive and reinstall OS.
I was nervous because it asked me for language for software use before any options were presented (such as repair via disk utility). It looked similar to an OS install.So I powered off....Is there a risk at command r will result in wiped HD without me actively making that choice?Repair the Hard Drive and Permissions - Mavericks, Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is
three times faster than wireless. -
My hard drive failed and during the setup of Illustrator CS4 on my new hard drive/pc, I was told that the maximum # of licenses for my serial number had been reached and so I am unable to install Illustrator on my working computer. This happened a couple of years ago and I called Adobe and they were able to 'reset' things but I don't see any way to talk to someone now to resolve this problem. BTW, I have the failed hard drive slaved in my new computer and am able to access files and such things, but have no way of uninstalling the Illustrator on my old drive. How do I fix this issue?
Contact Adobe Support thru chat and ask them to reset your activations.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
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