Prs-t1 crashes

Have had my prs-t1 a few weeks. I have no problems with it until I make a collection and add a book to it. It's updated to the latest version. What it will do when I make a collection and put a book in it: it will freeze during a swiped page turn when reading a book. The screen will then show the arrows going in a circle. It will not recover from this unless I do a soft reset.
I can live without making a collection, everything else works fine, but I hope it's fixed in a future update.

Hello,
Welcome to the User Discussion Forums.
The quick page turn you are referring to was addressed in the last update.
http://esupport.sony.com/US/perl/swu-do ... group_id=5
Resolves an issue where using a very short page flick to turn a page may accidentally select words and start the dictionary lookup
it appears to be similar enough to review if the above firmware has been installed.

Similar Messages

PRS-T1 Crashing, Freezing and Touchscreen Issues

I'm getting A LOT of crashes and freezes using the PRS-T1. Sometimes the onboard reader software wants to close, other times the touch screen will die and I then have to do a reset. Yes, I fully charged the device before using it. It's VERY annoying. The Reader has probably crashed 10 times in the last 2 days.
Solved!
Go to Solution.

I bought my T1 directly from Sony. I have had it for three days, and in that time it has crashed at least sixty times. Unbelievable. This is worse than any other device I have ever used.
The error messages always tell me that ContentManager has stopped working. I have loaded 1800 books onto the reader from my PC, and I have 293MB of free space. The most frequent crashes occurred when trying to add books to my collections on the device.
On my PRS350, which is a wonderful device in every way except for the fact that the screen is a little too small (which is why I bought the PRST1), I could page through my entire collection and select literally hundreds of books, then press the DONE button, and the reader would add them to my collection.
On the PRST1, if I select more than 30 books, ContentManager freezes up and dumps me back to the home page. All my work is for nothing. I have to start all over. This has happened to me at least 40 times. I nearly smashed the reader in disgust.
During all of this my wifi was not enabled, and I didn't have an SD card installed, and I wasn't listening to MP3s, so the problem was not caused by any of those things. It's the firmware itself.
It's unbelievably frustrating to have to build a collection of over 500 books, 30 books at a time. I can't believe Sony released firmware that was so awful. YOU GUYS NEED TO FIX THIS IMMEDIATELY. LOOK HOW MANY OF US ARE COMPLAINING ABOUT THE SAME PROBLEMS. LOOK HOW MANY PEOPLE SAY THEY EXCHANGED THEIR READER FOR ANOTHER ONE AND THEN HAD THE SAME PROBLEM. IT'S NOT A DEFECTIVE DEVICE. IT'S THE FIRMWARE. YOU SHOULD BE ASHAMED.
Provide an update *now*.
Attention users: please try to post EXACTLY what was happening when your crashes happened, how often they happened, how many books you had loaded, and especially, what error messages you see.
Nearly all of my error messages referred to ContentManager, and included a "Force close" button.
Here are the good things about the PRST1 compared to the PRS350: the screen is bigger. Highlighting and setting a bookmark takes about 15 seconds apiece on my 350, which is horrible. On the T1 they happen almost instantly - and that's great.
Here are the good things about the 350: The brushed aluminum case is wonderful - it looks and feels like quality, and it never shows fingerprints. And it never crashes. Never, ever, ever, ever, ever.
Fix the firmware, Sony. Fix ContentManager. Fix it. Make the @#$%^ reader do what you claim it can do. Right now, the firmware can't cope with 2GB of books. You, Sony, have an obligation to do better.
Are you going to fix the firmware?

My Reader application on Mac crashes as soon as I connect my PRS-T1 to the USB.

As soon I connect my PRS-T1 into USB and the Reader program starts syncing the Reader application (on my MAC) crashes. It happens every time, and I cannot sync books or anything.
I have updated the reader and reinstalled my reader application on my mac and the PRS-t1 is running the latest firmware.
Below is the error I get:
Process: Reader [620]
Path: /Applications/Reader.app/Contents/MacOS/Reader
Identifier: com.sony.readerdesktop
Version: 2.0.01 (2.0.01.11080)
Code Type: X86 (Native)
Parent Process: launchd [135]
User ID: 501
Date/Time: 2013-04-01 19:22:06.945 -0300
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report: 112286 sec
Crashes Since Last Report: 14
Per-App Interval Since Last Report: 1586 sec
Per-App Crashes Since Last Report: 14
Anonymous UUID: FDDA6CCD-6286-7E55-B053-88F42028DB43
Crashed Thread: 14
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Reader.app/Contents/MacOS/Reader
__TEXT 0000000000001000-0000000000f6f000 [ 15.4M] r-x/rwx SM=COW /Applications/Reader.app/Contents/MacOS/Reader
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x9109c7d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9109bcb0 mach_msg + 68
2 com.apple.CoreGraphics 0x99016f98 _CGSSynchronizeWindowBackingStore + 131
3 com.apple.CoreGraphics 0x98fc3569 _CGSLockWindow + 3142
4 com.apple.CoreGraphics 0x98fc2742 CGSDeviceLock + 313
5 libRIP.A.dylib 0x94114881 ripd_Lock + 62
6 libRIP.A.dylib 0x9411434b ripl_BltShape + 451
7 libRIP.A.dylib 0x94112446 ripc_Render + 389
8 libRIP.A.dylib 0x9410e0c8 ripc_DrawRects + 546
9 com.apple.CoreGraphics 0x98fbebcd CGContextFillRects + 144
10 com.apple.CoreGraphics 0x98fdc75b CGContextFillRect + 32
etc. etc. etc...
Solved!
Go to Solution.

Hi jaglaser,
Perform the following troubleshooting steps and check if it helps.
Disconnect the Reader Digital Book from the computer and close the Reader software. Once disconnected, remove any memory cards you may have installed in your Reader.
Reconnect the reader and test it for proper functionality. If you are still having the problem, continue to the next step.
Disconnect the Reader Digital Book from the computer and format the Internal Memory of Reader Digital Book.
If the problem still happens, turn off your Reader digital book and do a Hard Reset (https://us.en.kb.sony.com/app/answers/detail/a_id/31628/c/65%2C66/kw/31628). After doing a Hard Reset, it will be necessary to authorize your unit again.
If possible, install the Reader software on another computer to test.
If my post answers your question, please mark it as an "Accepted Solution."

Digital Editions 2.0.1 crashes in Windows 8

I have run Digital Editions 1.7.2 for a couple of years, easily accessible from my PAID Acrobat Pro, on several PAID publications.
I am running Windows 8 on a Lenovo Thinkpad Carbon X1 Touch under Windows 8 Pro x64. I have tried using the updated version 2.1. It seems to install fine, but it crashes every time I start it. I had the same problem on my previous Lenovo Yoga 13 under Windows 8 Pro. I see several similar complaints in a Google search.
What's happening with the updates? Does Adobe recognize this problem?? This is supposed to include security updates to 1.7 .... I purchased books tied to ADE.
P.S.
I got a call from ADE Support: They admit this problem in Windows 8 and are working on a fix for the next version.

Here is a secure download for 1.7.2; which has been working fine for me on Windows 8/8.1.
There are lots of bugs in ADE2.0 (and 2.0.1). Try replacing ADE2.0 with the older but more reliable v1.7.2.
(You can have them both installed at once if you like.)
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172
As an aside: I prefer ADE1.7.2 to 2.0/2.0.1, as it is much less bug ridden.
The particular bug that really hits me is that ADE2.0 will not work with library books when my Sony PRS-350 is plugged in.
Nevertheless, apart from the bugs, ADE2.0/2.0.1 have worked for me on Windows 8/8.1

Reader Library sync issue PRS 650

i'm having fundamental problems with the current version on OSX as I did with the previous version, just different kinds of problems with the same result: My notes are not synchronized, the software crashes all the time when I try to sync, synching the reader works most of the time, synching the memory card just does not work at all. I can't believe i'm the only one with these problems (as published forum threads seem to suggest). so i'm curious to see if this will be published and answered.

Hello!
I am experience almost the same problem and also have osX. my reader program crashes when i sync. I have done everything, deleted all books, uninstalled and installed the program again. i'm having a feeling that it is a problem with the software, since i got all these problems when i made the update on the reader program. and i agree it could be a conflict with some other program, but where, and how do i fix it? until this is fixed my prs-t1 seems like useless
I have no notes, so I dont know if i would have had your problem when i sync notes. But it is possible I would have that problem too.

Downloading Adobe Ebook pdf files crashes Adobe Digital Editions

Hi!
Have tried from two sources buying and downloading Adobe e-books and each time when I download them, Adobe Digital Editions starts up and then it just crashes without finalizing the book. When I then reopen the ADE again the book title is there, but with no author name or any other info, and I can't open it or transfer it to my PRS-505. Has anyone else had this problem and/or know what could be wrong. I just downloaded and installed the new 1.5 version of ADE so it seems that likely is not the problem.
Zevs

...well I guess it was something wrong with my computer that caused this, had problems with my firewall/virus program also and when I got that fixed then the book download worked as it should also.
Zevs

Sony eReader PRS-650

not sure if this forum can help, but it's never failed me before....
New Sony eREader PRS-650. Worked like a dream for the first few days but now every time I connect it to to mac the reader library software crashes and closes, so can't transfer the eBooks. It seemed to happen after asking it to Sync. Any ideas?

Hi Sjennings,
If your download has failed this could be caused by background running applications or security settings. To correct this issue please try the following.
Reboot your PC and re-download again from your account (remember once you have purchased an ebook you do not have topurchases it again).
If you are still getting an error, please try the following.
Close all applications running in the background. This includes exiting/disabling items running in the system tray (you can close these by right clicking and selecting exit, disable or close from the menu).
If you are trying to access the internet from a work PC or connection you may not have full access to the internet. Please check with your MIS/IT (Network Administrator) department to verify your access rights.
If you are on a dial up connection please disable any download accelerators before attempting to re-download you eBook.

Sync feature freezes on Prs-650 Reader Library

I am using a PRS-650 e-reader. I download library books using Reader for PC. Now, after I click and drag the books to the reader icon, the sync feature indicates sync is in progress, but no progress is made. This renders the computer inoperable, and necessitates a re-boot.
Frances Gualtieri
Vankoughnet, Ontario

Hello!
I am experience almost the same problem and also have osX. my reader program crashes when i sync. I have done everything, deleted all books, uninstalled and installed the program again. i'm having a feeling that it is a problem with the software, since i got all these problems when i made the update on the reader program. and i agree it could be a conflict with some other program, but where, and how do i fix it? until this is fixed my prs-t1 seems like useless
I have no notes, so I dont know if i would have had your problem when i sync notes. But it is possible I would have that problem too.

Digital Editions Crash

Hi,
I have just installed Digital Editions 2.0 on Windows 7 32-bit. The program starts from the shortcut, but when I click any of the menu buttons, the application crashes with an ArgumentOutOfRange error. Has anyoen encountered anything like this?
Any help would be very much appreciated.
Kind wishes, Patrick

Version 1.7.2 is a little difficult to find,
I found it for PC at http://www.tucows.com/preview/853736/Adobe-Digital-Edition-For-EBooks
I'm not sure where there is a Mac version.
~~~~~
Others are having issues with ADE2.0 as well.
I had a thread http://forums.adobe.com/thread/1111732?tstart=0
I misnamed it 'plug in second eBook reader, can't read library book on PC', as I didn't know it was an ADE2.0 (+PRS-250+Overdrive) issue when I started it.
Also, people are having Nook problems with it: http://forums.adobe.com/thread/626420
quote from http://forums.adobe.com/thread/626420?start=250&tstart=0 (excuse cross-posting)
I had issues with Sony PRS-350 and ADE 2.0, especially when used with Overdrive library books.
A very helpful response from a librarian on my thread http://forums.adobe.com/thread/1111732?tstart=0 (search for 'mattrweaver1')
said that libraries were having lots of issues with users of ADE 2.0, and mentioned the Nook specifically.
You could try installing version 1.7.2 instead.
That resolved my issues with the Sony, and mattrweaver1 hinted their Nook problems only began with ADE 2.0, so may well work properly with the Nook.
A little difficult to find, I found it for PC at http://www.tucows.com/preview/853736/Adobe-Digital-Edition-For-EBooks
I'm not sure where there is a Mac version.

Sony Reader - Adobe Digital Editions DRMed books causing crashes

Hi,
Hopefully someone has seen this behaviour before and knows how to solve it.
I'm in the UK with the UK version of the Sony PRS-505 eBook Reader which runs software version 1.2.00.18050. I've installed the Sony eBook Library and the Adobe Digital Editions (ADE) software on Windows XP and they both worked perfectly. The 'free' books that came with the Reader install just fine as do free books from places like feedbooks.com.
However, when I want to buy a book, things go badly wrong. ADE sees the Reader and I can register it. I then tried to download a book from the Waterstones online store (Waterstones are the UK partner for Sony). The file transferred and looks fine inside ADE.
However, when I copied the file to the Reader's internal memory and unplugged it from the computer, things began to go wrong. The spinning refresh icon appeared and the Reader reset, rebooted, up came the refresh icon, reset, reboot - and so on and on and on...
I performed a hard reset on the Reader, re-registered it with ADE and tried installing the DRMed book on the SD card. After unplugging the Reader, it began to endlessly reboot just as before. Removing the card stopped the rebooting and the Reader behaved as normal. Delete the book from the card, plug it back in and the Reader is happy - so it's definitely something to do with the book or the DRM on the book. I've tried a couple of titles and each of them do the same thing.
After pleading for help on a mobileread forum, another UK user has had exactly the same problem. He has had his Reader exchanged for another one but that too is crashing when he tries to use DRMed content.
So has anyone here seen this problem? I'm completely stuck as Waterstones, from whom I've bought it are passing the buck to Sony and they are almost certainly going to pass it on to Adobe.
Any help would be HUGELY appreciated.
Thanks,
Mike.

Update Two:
I zorched the Reader, then reloaded ALL content to a Memory Stick. Once this had completed it's initial scan, it would refresh in a couple of minutes when accessed with Sony's software, then detached from the computer.
I next re-authorized the Reader and added a single protected book via ADE to the internal memory of the Reader, with the MS removed. This book was the only thing in the Reader. It loaded, but the Reader took a relatively long time to refresh after disconnect (like 25 seconds, with only one book). I can access the book without a problem.
Next I installed the MS. It took about six or seven minutes, but it came up OK (about 200 books on there). After that I connected the Reader to the computer for a minute or two and then detached it. It completed the two refresh cycles in about 30 seconds (internal memory then the MS).
Next I plugged it into the computer and accessed it with the Sony software. I then ejected it via the software and unplugged it and it's been stuck in a refresh cycle ever since. I expect it to crash if I wait long enough, but I'll probably pull the card after finishing this post.
Something is happening to the Reader that is causing it to be VERY slow about scanning external memory after it's authorized by ADE.
Next experiment is to see if what happens with just a dozen or so books only on the internal memory.
UPDATE 3:
So I put about a dozen books in the internal memory, no external cards. That refreshed in about 5 seconds after detaching from the Sony software. I then added four more protected books via ADE. Detaching from the computer after that the Reader took about two minutes to refresh the content (now only 16 books, 5 protected by ADE).
Adding a few more books from the Sony software caused about a two minute refresh cycle. Next detach with Sony software was very fast (no changes, just listing the contents) as was one where I added a single file.
I'll keep adding stuff to the internal memory to see what happens.
Finally, I'd note that when the Reader hangs the spinning arrows are frozen, or only move once a minute or so, as opposed to spinning rapidly but for a long time.
I think you can recreate this problem if you just load up an external memory device with a 150 or so books from your favorite public domain source, then start adding a few protected by ADE. Users with 650+ books have reported that it only takes their readers about three minutes to refresh the contents after unhooking the from the computer, so I'm pretty sure something is amiss here.
Thanks again for looking at this. I can keep swapping stuff around manually, but I really liked having all my books on the Reader so I can pick and choose while on trips. Not being able to use the memory expansion is a significant drawback.

Problem with threads, program always crash

new to threads, may be doing something COMPLETELY wrong. When I run the program I get a couple of NullPointerExceptions in Thread-0 and Thread-1. I'm confused because it screws up when I call size() for arrayList, and in the API size doesn't throw anything.
public class ProducerConsumerRunner
   public static void main(String args[])
      Queue q = new Queue(QUEUE_MAX_SIZE);
      ProducerRunnable producer = new ProducerRunnable(q, ITERATIONS);
      ConsumerRunnable consumer = new ConsumerRunnable(q, ITERATIONS);
      //works good up to here
      Thread t1 = new Thread(producer);
      Thread t2 = new Thread(consumer);
      t1.start();
      t2.start();
   private static int ITERATIONS = 50;
   private static int QUEUE_MAX_SIZE = 25;
import java.util.ArrayList;
import java.util.concurrent.locks.ReentrantLock;
public class Queue {
     public Queue(int maxSize)
          list = new ReentrantLock();
          underLimit = list.newCondition();
          MAX_SIZE = maxSize;
     public void add(String line)
          list.lock();
          try{
                       System.out.println("add method of Queue");
               while(record.size() >= MAX_SIZE){//things get screwed up when this condition is evaluated
                    //size method is crashing the program
                    System.out.println("2");
                    underLimit.await();
                    System.out.println("3");
               record.add(line);
          }catch(java.lang.InterruptedException e){
               System.out.println("await interupted: "+e.getMessage());
          }finally{
               list.unlock();
     public void remove(int line)
          list.lock();
          record.remove(line);
          list.unlock();
     public ArrayList<String> record;
     private final ReentrantLock list;
     private final java.util.concurrent.locks.Condition underLimit;
     private final int MAX_SIZE;
import java.util.Date;
public class ProducerRunnable implements Runnable{
     public ProducerRunnable(Queue q, int itterations)
          this.q = q;
          ITTERATIONS = itterations;
     public void run()
          String date;
          for(int i = 0; i<ITTERATIONS; i++)
               date = new Date().toString();
               q.add(date);//this is where it screws up
               System.out.println(date+" added");
               try{
               Thread.sleep(100);
               }catch(java.lang.InterruptedException e){
                    System.out.println("ProduccerRunnable's sleep was interupted");
     private final Queue q;
     private final int ITTERATIONS;
public class ConsumerRunnable implements Runnable{
     public ConsumerRunnable(Queue q, int itterations)
          this.q = q;
          ITTERATIONS = itterations;
     public void run()
          //Queue q = new Queue();
          int length;
          for(int i = 0; i<ITTERATIONS; i++)
               length = q.record.size();//things are getting screwed up here
               while(q.record.get(length) == null)
                    length--;
               System.out.println((String)q.record.get(length));
               q.remove(length);
               try{
               Thread.sleep(100);
               }catch(java.lang.InterruptedException e){
                    System.out.println("ConsumerRunnable's sleep was interupted");
     private final Queue q;
     private final int ITTERATIONS;
}

question:
this works right
     public void remove()
          list.lock();
          int line = 0;
          try{
               *while(record.size() < 1)*
                    range.await();
               record.remove(line);
               range.signalAll();
          }catch(java.lang.InterruptedException e){
               System.out.println("await interupted: "+e.getMessage());
          }finally{
               list.unlock();
     }this is deadlock
*int list = 0;*
*while((list = record.size)<1) was screwing things up because of the assignment*record is ArrayList of strings. when better to use Vector instead of ArrayList? i notice no differnce and i use threads
initially I thought record.size was being evaluated and before could be assigned to list, time slice ran out. this could not be case because I use ReentrantLock (list) to lock it.
Edited by: bean-planet on Apr 1, 2009 4:31 PM

Iphoto crashing after using mini-dvi to video adapter

Hi, IPhoto on my Macbook is crashing. I can open it, then as soon as I scroll down it locks up and I have to force quit.
This started happening right after I used a Mini-DVI to Video Adapter cable to hook my macbook up to my TV. The adapter/s-video connection worked and I was able to see the video on the tv. But iphoto immediately locked up the computer when I went to slide show and now it locks every time I open it.
Any ideas?
Thank you:)
Dorothy

It means that the issue resides in your existing Library.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

Help my safari doesnt open and gives me a crash report

help my safari doesn't open and gives me a crash report ever since i downloaded a file from the internet. I have a macbook air (early 2014) with running os x yosemite version 10.10.1

There is no need to download anything to solve this problem.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked.

How do I install all my old programs and data from an old system folder after I have reinstalled the same OSX system after a crash?

The system is OSX10.5.8 Leopard on a 2009 imac. A new system was installed from the installation disks and the original system saved to a folder.
I need to use my Adobe programs, rescue my email, i-tunes and iphoto data. The disk utility indicates that my Time Machine back-up disk is damaged and I don't want to take a risk of having Time Machine erase my hard drive and try to reinstall the exact system existing at the time of the crash. There was over 650 gb of stored files that I was copying and removing from the drive at the time it crashed. The total size of the original system file is still about 650 Gb.
I would prefer to go back in Time Machine and only rescue the programs as most of the files have been copied to external hard drives, but I can't access the back-up hard drive from the new version of the Time Machine. Or by I don't want the Time Mchine to start copying the new operating system which would include all the data in the old system file. Time Machine was working fine at the time of the crash.

No, the disk was backed up with time machine a few hours prior to the crash. I was unable to open the computer when I tried to restart it- got a grey screen with the spinning disk- after a few minutes the screen would go black and would reboot continuously, but not load any images or programs. I started the computer from the 10.5.4 installation disks and checked both the time machine external hard drive and the Imac internal drive with the disk utilities. Both showed as damaged --the internal drive and permissions were repaired, but the external drive (time machine back-up) was damaged and not repairable by disk utilities. I don't believe that the external drive for Time Machine was connected to the computer at the time of the crash as I was copying files to a different hard drive drive. And I was not having any problems with the TM back-up drive prior to the crash.
I accessed the Imac internal disk by firewire (as a target disk) and copied as many data files as I had room for on my external hard drives available. And I deleted quite a few files from the imac internal drive (mostly just jpegs, duplicate tifs, etc--nothing that was used by i-photos, i-tunes or the Mail program).
Then I installed a new OSX10.5.4 system from the installation disk and the old system was moved to a folder on the hard drive. I previousy had had the option to reinstall the complete system from Time Machine when I connected that drive and booted with the installation disks with the C key depressed. But it didn't seem like a good option because I was unsure of the condition of that external disk and whether it would be able to reinstall my data correctly, once it had erased my internal hard drive.
I'm considering buying some new external hard drives and backing up the present system to time Machine (so I'll still have my old data in the old system folder). And then I would try using the old Time Machine back-up to try to reinstall the sytem previous to the crash. That back-up would reinstall about 700gb of data and operating software and programs which sounds like a lengthy back-up. Since I have never used Time Machine to do a full reinstallation (I've only used it for individual files), I'm reluctant to do anything rash.
I'm a professional designer (with a deadline) but I can still use my Illustrator and Photoshop by opening them from the old system folder and saving the files to an external drive. So it's not neccessary to do anything hasty except to delete some of the excess art and document files that were causing the computer to run slowly and the Adobe programs to crash when I tried to save my work. I have quite a few books on tape in the i-tumes folder which is probably talking up tons of space but I don't where the i-tunes files live.
Thanks for any help. Peggy
Message was edited by: peggy toole

Crashes and Lock-ups

I have been experiencing crashes and lock-ups in Premiere CS4.
Last week I was running Encore to burn a DVD and when I noticed the processor was running flat out. I decided to run Core Temp to check the temperatures. At that point my encoding stopped and Encore locked up.
Now I usually have Core Temp start when I load Windows. I have now disabled it and when I ran Premiere last night guess what? No lock-ups. Now this is early days but I suspect Core Temp might be the problem. I hope so. I'll report back with my findings when I have had more time to experiment.
PS I'm running Windows XP SP3, Quad Core 6600 and 4Gb RAM
Cheers,
Tim

You posted near the end of a similar thread in the CS5 forum. I branched your post into a new topic and moved it here to this forum. My post #1 was a request to be more careful where you post.
If you want to see where you originally posted, click on the word "thread" in the phrase "Branched from an earlier thread", located at the top of the post list.
-Jeff

Prs-t1 crashes

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