PRS-T1 Crashing, Freezing and Touchscreen Issues

I'm getting A LOT of crashes and freezes using the PRS-T1. Sometimes the onboard reader software wants to close, other times the touch screen will die and I then have to do a reset. Yes, I fully charged the device before using it. It's VERY annoying. The Reader has probably crashed 10 times in the last 2 days.
Solved!
Go to Solution.

I bought my T1 directly from Sony. I have had it for three days, and in that time it has crashed at least sixty times. Unbelievable. This is worse than any other device I have ever used.
The error messages always tell me that ContentManager has stopped working. I have loaded 1800 books onto the reader from my PC, and I have 293MB of free space. The most frequent crashes occurred when trying to add books to my collections on the device.
On my PRS350, which is a wonderful device in every way except for the fact that the screen is a little too small (which is why I bought the PRST1), I could page through my entire collection and select literally hundreds of books, then press the DONE button, and the reader would add them to my collection.
On the PRST1, if I select more than 30 books, ContentManager freezes up and dumps me back to the home page. All my work is for nothing. I have to start all over. This has happened to me at least 40 times. I nearly smashed the reader in disgust.
During all of this my wifi was not enabled, and I didn't have an SD card installed, and I wasn't listening to MP3s, so the problem was not caused by any of those things. It's the firmware itself.
It's unbelievably frustrating to have to build a collection of over 500 books, 30 books at a time. I can't believe Sony released firmware that was so awful. YOU GUYS NEED TO FIX THIS IMMEDIATELY. LOOK HOW MANY OF US ARE COMPLAINING ABOUT THE SAME PROBLEMS. LOOK HOW MANY PEOPLE SAY THEY EXCHANGED THEIR READER FOR ANOTHER ONE AND THEN HAD THE SAME PROBLEM. IT'S NOT A DEFECTIVE DEVICE. IT'S THE FIRMWARE. YOU SHOULD BE ASHAMED.
Provide an update *now*.
Attention users: please try to post EXACTLY what was happening when your crashes happened, how often they happened, how many books you had loaded, and especially, what error messages you see.
Nearly all of my error messages referred to ContentManager, and included a "Force close" button.
Here are the good things about the PRST1 compared to the PRS350: the screen is bigger. Highlighting and setting a bookmark takes about 15 seconds apiece on my 350, which is horrible. On the T1 they happen almost instantly - and that's great.
Here are the good things about the 350: The brushed aluminum case is wonderful - it looks and feels like quality, and it never shows fingerprints. And it never crashes. Never, ever, ever, ever, ever.
Fix the firmware, Sony. Fix ContentManager. Fix it. Make the @#$%^ reader do what you claim it can do. Right now, the firmware can't cope with 2GB of books. You, Sony, have an obligation to do better.
Are you going to fix the firmware?

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