PRS-T3 lost configuration after reboot

Hi there. Everytime i restart the reader, or it turns off by itself, it lost all the configuration like the date and timezone, and all the notes and highlights dissapears. I tried everything, softreset, hardreset, format the internal memory but the problem still persist.
Anyone with the same problem? Or a posible solution? Thanks

I have heard there may be a problem with the plug-ins using the configuration API in certain conditions.
Please open a support request to get known work around / fix.

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