PRS950 USB Connectivity issues

Very inconsistent USB connectivity - it connected to the Library software, once, and synced properly from a USB port directly on the computer. The next time, from the same port, it can't be seen in the Library software - at all. Mostly, the reader says it's connected and charging battery - but will not show up in the Library software.
Now the computer (Windows 7, SP1) wants to reformat the drive before it can be used? I'm tempted!!!
Help - please...!
Thanks,

Are you having the same issue on all USB ports? Try uninstalling and reinstalling the USB Root Hubs in Device Manager. Have you tried connecting the Reader to another computer? It needs to be established whether the issue is related to the computer or the Reader itself. If you have reset the Reader, uninstalled and reinstalled the software but the issue still persists I would recommend that you contact Sony product support for more extensive troubleshooting of the issue:
http://esupport.sony.com/US/perl/suppor ... mdl=PRS950

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