PRSM - Import Failed when Importing ASA/CX Config

I am sure there is something I am missing here, but I have the system installed, and configured. I am able to access it via the URL, login, make adjustments, etc. However, when I log into PRSM, and attempt to import the ASA/CX, it verifies credentials, I accept the certificates and after spinning for a bit on "Importing configuration from your ASA CX device" it throws an error saying "Import Failed" "The read operation timed out"
Obviously, there's a communication error somewhere, but I can't find where it might be. The PRSM server is on a different subnet, but they are both on the Internal LAN.
Any input would be greatly appreciated.
Thanks,
Mark

Hi Marvin,
I upgraded the CX and PRSM to the latest 9.2 release as well as the firewalls to 9.1(4) since I noticed that the latest 9.2 release fixed a bug relating to HA firewalls. Now, when attempting to add the device, I get an error stating that it cannot communicate with the ASA CX SSP. When I login to the console of the PRSM virtual alliance or the CX, I am able to ping both ways without issue.
Any ideas? I'm at a loss. There also doesn't seem to be much out there regarding this message.
Thanks,
Mark

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Actually, I don't think I ever made myself clear.
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I have to get someone with access to the devices to get the CLI based config, or run any show commands for me.
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An example:
3 access lists:
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Arin_Primary_Public_access_in
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scheduler-service.xml
<mbean code="org.jboss.varia.scheduler.Scheduler"
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<attribute name="StartAtStartup">true</attribute>
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Schedulable Class
package com.beta.my.utils;
import java.util.Date;
import org.jboss.varia.scheduler.Schedulable;
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private String mName;
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17:46:27,361 ERROR [STDERR] java.lang.NullPointerException
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esources(UnifiedClassLoader.java:374)
17:46:27,361 ERROR [STDERR] at java.lang.ClassLoader.getResources(ClassLoade
r.java:825)
17:46:27,361 ERROR [STDERR] at com.sun.naming.internal.VersionHelper12$5.run
(VersionHelper12.java:145)
17:46:27,361 ERROR [STDERR] at java.security.AccessController.doPrivileged(N
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17:46:27,377 ERROR [STDERR] at com.sun.naming.internal.VersionHelper12.getRe
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itialEnvironment(ResourceManager.java:159)
17:46:27,377 ERROR [STDERR] at javax.naming.InitialContext.init(InitialConte
xt.java:215)
17:46:27,377 ERROR [STDERR] at javax.naming.InitialContext.<init>(InitialCon
text.java:195)
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(FMScheduler.java:42)
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handleNotification(Scheduler.java:1263)
17:46:27,392 ERROR [STDERR] at org.jboss.mx.server.NotificationListenerProxy
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17:46:27,392 ERROR [STDERR] at javax.management.NotificationBroadcasterSuppo
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17:46:27,392 ERROR [STDERR] at javax.management.timer.Timer.sendNotification
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17:46:27,408 ERROR [STDERR] at org.jboss.mx.util.SchedulableRunnable.run(Sch
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Hi Hamsa,
Did you also create and configure an "Execution Destination"?
You can test the Metadata destination configuration on Web Service Navigator.
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Best regards,
Yasar

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[Extension [class test.extension.CdiExtension] with qualifiers [@Default]; zip:/domain1/servers/AdminServer/tmp/_WL_user/test/7x6roh/lib/test-extension-0.0.1-SNAPSHOT.jar!/META-INF/services/javax.enterprise.inject.spi.Extension@1[test.extension.CdiExtension@1115deb],
Extension [class test.extension.CdiExtension] with qualifiers [@Default]; zip:/domain1/servers/AdminServer/tmp/_WL_user/test/7x6roh/lib/test-extension-0.0.1-SNAPSHOT.jar!/META-INF/services/javax.enterprise.inject.spi.Extension@1[test.extension.CdiExtension@ed791f]]]
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Problem can be easily reproduced by a minimal case:
test.ear:
\lib\test-extension-0.0.1-SNAPSHOT.jar
test-ejb-0.0.1-SNAPSHOT.jar
where
test-extension-0.0.1-SNAPSHOT.jar contains:
CdiExtension.java:
package test.extension;
import javax.enterprise.inject.spi.Extension;
public class CdiExtension implements Extension {
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Bean1.java:
package test.extension;
import javax.enterprise.context.ApplicationScoped;
import javax.inject.Inject;
@ApplicationScoped
public class Bean1 {
    @Inject
    private CdiExtension extension;
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test-ejb-0.0.1-SNAPSHOT.jar contains:
EjbBean.java:
package test;
import test.extension.Bean1;
import test.extension.CdiExtension;
import javax.ejb.Stateless;
import javax.inject.Inject;
@Stateless
public class EjbBean {
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p.s. i seen same problem in community.oracle.com/thread/2577403 , but it happen in "war", not "ear", and seems successfully patched with patch №17424706

Hi,
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Patch 17198187
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Regards,
Kal

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# Question
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2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
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Install OBIEE Failed When Creating Domain

Hi all,
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Starting the domain ...
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An internal WLST operation has failed.
Action:
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the following steps(steps after creating domain) raised:
Caused by: java.net.ConnectException: t3://hostname:7001: Destination unreachable; nested exception is:
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It's unlikely a hosts file issue which I've met before.
Install OBIEE Failed on Linux 64bit
the log caused by hosts file shows:
Caused by: oracle.as.provisioning.util.ConfigException:
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Cause:
Starting the Admin_Server timed out.
BTW, the port was tested to be available.
any idea?
thanks in advance
Nathaniel

we had this issue couple of days back ,,
Resolved by doing below
1. uninstall obiee 2. drop the repository 3, remount /tmp folder
with this we could successfully install obiee 11.1.1.7

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2012-05-14 17:22:32,831 [main] WARN deploymentservice.EMPluginDeploymentUtil - No OMS name property passed. Assuming there is only one entry in emInstanceMapping.properties.
2012-05-14 17:22:32,894 [main] WARN pluginca.PluginCABackup - No connection passed. Not storing any backup info in repo.
2012-05-14 17:22:32,894 [main] WARN pluginca.PluginCABackup - No connection passed. Not storing any backup info in repo.
2012-05-14 17:22:32,894 [main] WARN pluginca.PluginCABackup - No connection passed. Not storing any backup info in repo.
2012-05-14 17:22:33,689 [main] ERROR pluginca.PluginCADriver - Error while performing Pre config module for plugin oracle.sysman.mos:12.1.0.2.0:0
Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
Aborting config for the plugin and all other dependent plugins.
2012-05-14 17:22:33,689 [main] ERROR pluginca.PluginCADriver - ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
oracle.sysman.core.common.extensibility.pluginca.PluginCAException: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:702)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.preDeployCustomConfig(PluginCAHelper.java:567)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.preDeploy(PreConfigModuleStep.java:165)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.run(PreConfigModuleStep.java:87)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleExecutor.run(PreConfigModuleExecutor.java:46)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.preqreqCheck(PluginCA.java:790)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.configure(PluginCA.java:326)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.initPluginCA(PluginCADriver.java:1798)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.beginConfig(PluginCADriver.java:978)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.main(PluginCADriver.java:1997)
Caused by: oracle.sysman.emInternalSDK.core.extensibility.pluginca.PluginCustomConfigException: Patches for the following bugs need to be applied before attempting plugin deployment: [13242773]
     at oracle.sysman.config.MosPluginCustomConfig.doPreDeployConfig(MosPluginCustomConfig.java:106)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:692)
     ... 9 more
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Error while performing Pre config module for plugin oracle.sysman.emas:12.1.0.2.0:20120427
Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
Aborting config for the plugin and all other dependent plugins.
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
oracle.sysman.core.common.extensibility.pluginca.PluginCAException: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:702)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.preDeployCustomConfig(PluginCAHelper.java:567)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.preDeploy(PreConfigModuleStep.java:165)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.run(PreConfigModuleStep.java:87)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleExecutor.run(PreConfigModuleExecutor.java:46)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.preqreqCheck(PluginCA.java:790)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.configure(PluginCA.java:326)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.initPluginCA(PluginCADriver.java:1798)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.beginConfig(PluginCADriver.java:978)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.main(PluginCADriver.java:1997)
Caused by: oracle.sysman.emInternalSDK.core.extensibility.pluginca.PluginCustomConfigException: Patches for the following bugs need to be applied before attempting plugin deployment: [13242773]
     at oracle.sysman.as.pluginpreconfig.AsPluginCustomConfig.doPreDeployConfig(AsPluginCustomConfig.java:113)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:692)
     ... 9 more
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Error while performing Pre config module for plugin oracle.sysman.db:12.1.0.2.0:20120427
Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
Aborting config for the plugin and all other dependent plugins.
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
oracle.sysman.core.common.extensibility.pluginca.PluginCAException: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:702)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.preDeployCustomConfig(PluginCAHelper.java:567)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.preDeploy(PreConfigModuleStep.java:165)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.run(PreConfigModuleStep.java:87)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleExecutor.run(PreConfigModuleExecutor.java:46)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.preqreqCheck(PluginCA.java:790)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.configure(PluginCA.java:326)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.initPluginCA(PluginCADriver.java:1798)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.beginConfig(PluginCADriver.java:978)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.main(PluginCADriver.java:1997)
Caused by: oracle.sysman.emInternalSDK.core.extensibility.pluginca.PluginCustomConfigException: Patches for the following bugs need to be applied before attempting plugin deployment: [13242773]
     at oracle.sysman.db.patch.DbPluginCustomConfig.doPreDeployConfig(DbPluginCustomConfig.java:105)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:692)
     ... 9 more
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Pre config module failed for some plugins.
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Error are:
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Error while performing Pre config module for plugin oracle.sysman.mos:12.1.0.2.0:0
Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
Aborting config for the plugin and all other dependent plugins.
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Error while performing Pre config module for plugin oracle.sysman.emas:12.1.0.2.0:20120427
Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
Aborting config for the plugin and all other dependent plugins.
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Error while performing Pre config module for plugin oracle.sysman.db:12.1.0.2.0:20120427
Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
Aborting config for the plugin and all other dependent plugins.
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Check Pre config module log for more details.
2012-05-14 17:22:33,720 [main] ERROR pluginca.PluginCADriver - Prereq Check unsuccessful.
2012-05-14 17:22:33,720 [main] ERROR pluginca.PluginCADriver - PREREQ_CHECK_UNSUCCESSFUL
oracle.sysman.core.common.extensibility.pluginca.PluginCAException: PREREQ_CHECK_UNSUCCESSFUL
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.preqreqCheck(PluginCA.java:827)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.configure(PluginCA.java:326)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.initPluginCA(PluginCADriver.java:1798)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.beginConfig(PluginCADriver.java:978)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.main(PluginCADriver.java:1997)
2012-05-14 17:22:33.720 [ PluginCAUtil - Emergency log ]
oracle.sysman.core.common.extensibility.pluginca.PluginCAException: PREREQ_CHECK_UNSUCCESSFUL
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.preqreqCheck(PluginCA.java:827)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.configure(PluginCA.java:326)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.initPluginCA(PluginCADriver.java:1798)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.beginConfig(PluginCADriver.java:978)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.main(PluginCADriver.java:1997)
2012-05-14 17:22:33,720 [main] DEBUG pluginca.PluginCADriver - 2012-05-14 17:22:33.720
the configplugin_prereq_check_DATE.trc as below:
2012-05-14 17:22:32,894 [main] INFO pluginca.PluginCADriver - =============PRE CUSTOM CONFIURATION STARTS ============
2012-05-14 17:22:33,689 [main] ERROR pluginca.PluginCADriver - Error while performing Pre config module for plugin oracle.sysman.mos:12.1.0.2.0:0
Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
Aborting config for the plugin and all other dependent plugins.
2012-05-14 17:22:33,689 [main] ERROR pluginca.PluginCADriver - ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
oracle.sysman.core.common.extensibility.pluginca.PluginCAException: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:702)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.preDeployCustomConfig(PluginCAHelper.java:567)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.preDeploy(PreConfigModuleStep.java:165)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.run(PreConfigModuleStep.java:87)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleExecutor.run(PreConfigModuleExecutor.java:46)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.preqreqCheck(PluginCA.java:790)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.configure(PluginCA.java:326)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.initPluginCA(PluginCADriver.java:1798)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.beginConfig(PluginCADriver.java:978)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.main(PluginCADriver.java:1997)
Caused by: oracle.sysman.emInternalSDK.core.extensibility.pluginca.PluginCustomConfigException: Patches for the following bugs need to be applied before attempting plugin deployment: [13242773]
     at oracle.sysman.config.MosPluginCustomConfig.doPreDeployConfig(MosPluginCustomConfig.java:106)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:692)
     ... 9 more
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Error while performing Pre config module for plugin oracle.sysman.emas:12.1.0.2.0:20120427
Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
Aborting config for the plugin and all other dependent plugins.
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
oracle.sysman.core.common.extensibility.pluginca.PluginCAException: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:702)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.preDeployCustomConfig(PluginCAHelper.java:567)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.preDeploy(PreConfigModuleStep.java:165)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.run(PreConfigModuleStep.java:87)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleExecutor.run(PreConfigModuleExecutor.java:46)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.preqreqCheck(PluginCA.java:790)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.configure(PluginCA.java:326)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.initPluginCA(PluginCADriver.java:1798)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.beginConfig(PluginCADriver.java:978)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.main(PluginCADriver.java:1997)
Caused by: oracle.sysman.emInternalSDK.core.extensibility.pluginca.PluginCustomConfigException: Patches for the following bugs need to be applied before attempting plugin deployment: [13242773]
     at oracle.sysman.as.pluginpreconfig.AsPluginCustomConfig.doPreDeployConfig(AsPluginCustomConfig.java:113)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:692)
     ... 9 more
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Error while performing Pre config module for plugin oracle.sysman.db:12.1.0.2.0:20120427
Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
Aborting config for the plugin and all other dependent plugins.
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
oracle.sysman.core.common.extensibility.pluginca.PluginCAException: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:702)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.preDeployCustomConfig(PluginCAHelper.java:567)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.preDeploy(PreConfigModuleStep.java:165)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.run(PreConfigModuleStep.java:87)
     at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleExecutor.run(PreConfigModuleExecutor.java:46)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.preqreqCheck(PluginCA.java:790)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.configure(PluginCA.java:326)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.initPluginCA(PluginCADriver.java:1798)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.beginConfig(PluginCADriver.java:978)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.main(PluginCADriver.java:1997)
Caused by: oracle.sysman.emInternalSDK.core.extensibility.pluginca.PluginCustomConfigException: Patches for the following bugs need to be applied before attempting plugin deployment: [13242773]
     at oracle.sysman.db.patch.DbPluginCustomConfig.doPreDeployConfig(DbPluginCustomConfig.java:105)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:692)
     ... 9 more
2012-05-14 17:22:33,705 [main] INFO pluginca.PluginCADriver - =============PRE CUSTOM CONFIURATION ENDS ============
2012-05-14 17:22:33,705 [main] INFO pluginca.PluginCADriver - Back from pre custom config
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Pre config module failed for some plugins.
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Error are:
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Error while performing Pre config module for plugin oracle.sysman.mos:12.1.0.2.0:0
Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
Aborting config for the plugin and all other dependent plugins.
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Error while performing Pre config module for plugin oracle.sysman.emas:12.1.0.2.0:20120427
Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
Aborting config for the plugin and all other dependent plugins.
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Error while performing Pre config module for plugin oracle.sysman.db:12.1.0.2.0:20120427
Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
Aborting config for the plugin and all other dependent plugins.
2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Check Pre config module log for more details.
2012-05-14 17:22:33,720 [main] DEBUG pluginca.PluginCADriver - oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep - start - 2012-05-14 17:22:33.720
2012-05-14 17:22:33,720 [main] DEBUG pluginca.PluginCADriver - oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleExecutor - end - 2012-05-14 17:22:33.720
2012-05-14 17:22:33,720 [main] ERROR pluginca.PluginCADriver - Prereq Check unsuccessful.
2012-05-14 17:22:33,720 [main] ERROR pluginca.PluginCADriver - PREREQ_CHECK_UNSUCCESSFUL
oracle.sysman.core.common.extensibility.pluginca.PluginCAException: PREREQ_CHECK_UNSUCCESSFUL
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.preqreqCheck(PluginCA.java:827)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCA.configure(PluginCA.java:326)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.initPluginCA(PluginCADriver.java:1798)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.beginConfig(PluginCADriver.java:978)
     at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.main(PluginCADriver.java:1997)
2012-05-14 17:22:33,720 [main] DEBUG util.PluginCAUtil - Connection: null Step ID: -1
2012-05-14 17:22:33,720 [main] DEBUG util.PluginCAUtil - Not updating job step
Anyone has experience for this problems? and someone install this version success?
I am appreciate for your help.

Hi Colin
Since we were debugged this issue offline and we found the root cause of the problem. I am updating this thread with more detail for the benefit of others :
We looked in your environment and log files for more details and we found below error ( updating it so that we can know the complete picture)
ÐÅÏ¢: Applying opatch for the oneoffs 13242773,13707704 ...
ÐÅÏ¢: D:\oracle\oem\oms/OPatch/opatch.bat napply -silent -local -oh D:\oracle\oem\oms -phBaseFile D:\oracle\oem\oms/patch.txt
ÐÅÏ¢: ERROR STREAM: java.lang.NoClassDefFoundError: DB
ÐÅÏ¢: ERROR STREAM: Caused by: java.lang.ClassNotFoundException: DB
ÐÅÏ¢: ERROR STREAM: at java.net.URLClassLoader$1.run(URLClassLoader.java:202)
ÐÅÏ¢: ERROR STREAM: at java.security.AccessController.doPrivileged(Native Method)
ÐÅÏ¢: ERROR STREAM: at java.net.URLClassLoader.findClass(URLClassLoader.java:190)
ÐÅÏ¢: ERROR STREAM: at java.lang.ClassLoader.loadClass(ClassLoader.java:306)
ÐÅÏ¢: ERROR STREAM: at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:301)
ÐÅÏ¢: ERROR STREAM: at java.lang.ClassLoader.loadClass(ClassLoader.java:247)
ÐÅÏ¢: ERROR STREAM: Could not find the main class: DB. Program will exit.
It fails to apply the one of the patches , as Opatch get the CLASSPATH environment variable that has spaces.
The workaround for this to unset the CLASSPATH environment variable and then begin the installation process. Its doced in the release note and install guide.

SSO failing when sap transactions are accessed in portal thru internet

Hi,
We are accessing portal through internet on reverse proxy(Apache) but the SSO is failing when accessing sap transactions in portal but other screens(ESS) are accessible. Please let me know does this require any config settings in portal or apache side.
thanks i advance.
Marcus

Hi Rajender,
I tried doing the same in the ECC system but the iview is throwing error"resource not available".
We have given just an Apache Ip address in the format <ipaddress>:80 as we doesn't have FQDN for the apache in the place of WebAs and ITS Host name.
Also the WEBAS path is /sap/bc/bsp/sap and ITS path is /sap/bc/gui/sap/its/webgui. Does this require any modifications.
Please also let me know for any changes need to be done on the httpd.config file on Apache server.
portal.xxxxx.xxx.xx - Our External URL
hostname:port/irj/portal - Our Intranet URL
Please let me know the exact format of the entries to be made in ITS and Web As settings with the apache details.
Web AS Host Name : Hostname:port
ITS Host Name : Hostname:port
ITS Path : /sap/bc/gui/sap/its/webgui
thanks in advance
Marcus

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