PRU is not synced with the LC_TallyProducts

Question

Hi!
For a bit more than a year now our inventory service has been malfunctioning, making our servers just collecting the inventory files and not actually doing anything with them.
If i check loader-messages.log while restarting services this sticks out:
[TRACE] [02/02/2015 15:16:30.941] [10424] [ZENLoader] [76] [] [ApplyPruAM] [] [Applied PRU is version 3.6.A.16:20131202] [] [] [] [ZENServer]
[TRACE] [02/02/2015 15:16:30.942] [10424] [ZENLoader] [76] [] [ApplyPruAM] [] [Applied LMPRU is version 3.6.A.16:20131105] [] [] [] [ZENServer]
(SNIP)
[TRACE] [02/02/2015 15:17:01.340] [10424] [ZENLoader] [75] [] [InventoryStorer] [] [PRU is not synced with the LC_TallyProducts ### PRUVersion:3.6.A.16:20131202 LMPRUVersion3.6.A.16:20131105] [] [] [] [ZENServer]
This last line is then repeated once in a while, perhaps whenever a client uploads an inventory report.
Trying to deploy new PRUs the following seems to happen:
The PRU is downloaded to /var/opt/novell/zenworks/content-repo/system-update/5D023C0602F248D9AEEB7CCA2E351132
It is unzipped to /var/opt/novell/zenworks/system-update/apply/5d023c0602f248d9aeeb7cca2e351132
Then it bails out trying to apply the PRU, complaining that a zip file can't be extracted (see attatched log)
The file in 1) above is a working zip file, seems to be copied to 2) and unzipped. In 2) there is a folder named pre which contains pru.zip. I suppose this is created somehow, but unfortunately is seems broken.
I've tried downloading the PRU on two servers, one old and one new that hasn't had any PRUs applied at all. Same result.
Looking at https://www.netiq.com/support/kb/doc.php?id=7014562 it's suggested to check if PRUVersion and LMPRUVersion from the NC_Pru table in the database are identical.
They unfortunately are not: PRUVersion is 3.6.A.16:20131202 and LMPRUVersion is 3.6.A.16:20131105.
We don't have any SR:s available so I'm hoping someone here know more about this. It's not that serious for us, we have other ways to inventory our devices, but it's nice having it as a complement.
Any suggestions are welcome!

Answer 1

tbjorklund,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Visit http://www.novell.com/support and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.novell.com/faq.php
If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Forums Team
http://forums.novell.com