PS C309a printer detecting paper type

PS C309a; Windows Windows 7; USB wired.
Is there a way to override the printer detecting the type of paper being used? My printer canceled the print job, because the paper didn't match its detection.

What paper type did you specify? Are you feeding from the main tray or the photo tray? Does the paper have a printed border?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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I am not familiar with the weight of the paper, but I can tell you that the quality is very impressive. It's a heavy weight paper. Everyone who has looked at the books that I have ordered has asked who the publisher was. Last week, I had to show an image to a professional photo lab and the owner was amazed at the quality that Apple produces. This was a book filled with fine art and the repro was great. It does help if you have the correct resolution and Photoshop CS2 to get the best results.
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ERROR Message: Printer size and type paper is incorrect

ERROR Message: Printer size and type paper is incorrect. Its set for automatic detection and regular paper. I unstinstalled and reinstalled the software...and tried other settings. It wont be print just cancels.

Please read this post then provide some details. What printer model? What operating system?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Printing: Why are most paper types disabled in HP printer dialog from Photoshop?

Hi all.
I'm trying to create a printer profile with a GretagMacbeth EyeOne. I've found that from the EyeOne software or from Preview, all paper types are enabled in the Print configuration dialog for my HP C5100-series printer. When trying to print the test chart from Photoshop CS3 (which is necessary, because EyeOne offers no provision for printing on 4x6 photo paper), most paper types (even HP-brand ones) are disabled. It doesn't matter what paper size or source tray I choose.
For example, under the "photo paper" category, only the asterisked ones below are enabled:
*HP Premium Plus photo papers
HP Premium photo papers
*HP Advanced photo paper
HP Photo paper
HP Everyday Photo Paper, semi-gloss
HP Everyday Photo Paper, matte
other photo papers
Anyone know why papers would be disabled under Photoshop?
Thanks.

Just read this and thread 1889763 on the subject of greyed out paper types but only after two days of faffing around. I am on Snow Leopard and have just replaced a printer with an HP CC335 (also known as a C309a). Same problem. I get a full range of papers in Pages application but in Photshop there are only a couple of inkjet and photo papers and all the other media types and sub menus are greyed. I did not initally install any drivers from HP or the printer's CD as I had read the HP warning at:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01846935&cc=uk&lc=en&dlc=en&product=3 737195
A short time after setting up the printer there was a driver update to 2.3 which happned through the Apple software update although I still see v 2.2.1 when I loook in 'about this mac.' Someone on Apple's forum noted that HP had released 2.3 drivers so I downloaed and installed them from HP yesterday. I still only see v2.2.1 and of course none of this has cured the problem.
AS the printer is only a couple of weeks old I will retrun it unless there is a solution. Is there one? Anyone recommend a good all-in-one (plus fax?) that will function properly with photoshop?

How do I select paper type when printing from Photoshop?

Sorry to be a total technotard, but in the olden days, I could select paper type (e.g. glossy photo) from the print menu when printing from Photoshop. Now there is no way to select paper type, at least not that I can find. Is this an Adobe thing? Cuz I can't figure out how to do it from InDesign either. I'd like to be able contol image quality as well. Thanks in advance for any help... I'm wading around in all these forums trying to find a simple answer and am having no luck...
~Aeron Mack
[email protected]

"hp website says the driver is built-in to the new macs, and I don't need to d/l a new one"
First of all, this is a crock. And a very tiresome one, as it's been used as an excuse not to post drivers for download.
The driver is not "built into" a Mac. There may be some version of it installed IF you happened to install hundreds upon hundreds of gigabytes of printer drivers (the vast majority of which are obsolete and brands you've never nor will ever own) when you installed the OS. This view is just so idiotic, as you won't have installed every HP driver ever made if you didn't own an HP printer or plan to hook it up to that computer.
Apple compounds the problem by not giving you any way to pick and install a printer driver. Seriously, in 2009. And this in addition to the Mac's inability to detect a new printer after you plug it in, and ask if you want to install a driver. People tolerate that while making fun of Windows, which has been detecting new hardware and prompting for drivers since what, 1995?
Anyway, I believe it was HP who complained that they "didn't have room on their servers" to offer drivers for download. Unfrigginbelievable.
Nobody who pays any attention to their printing should even consider an HP printer. That's how incompetent their drivers are, for both platforms.
Sad.

How to change the paper type in printer settings?

Does anyone know how to change the paper type in printer settings? I'm trying to have the ability to change it to photo paper from Photoshop Elements. I can't find the option in printer settings or through Elements. I'm assuming I could save an additional printer setting for photo printing, but can't find how to even select a different paper type.
thanks!

It would help to know which OS you are running as the answer will be different if it's Lion or the previous OS's. You are not running iOS 5.0.1 on your MacBook Pro so provide the correct information.

I have 10.6.8 and have installed two new printers HP 8610 and an Epson 7880 and can not find the Page Set-up menu anywhere in the applications I a trying to print from. There are no page sizes, paper types, appearsto be locked on a 13x19 size but It.

Hi to the Mac Folks,
I have 10.6.8 and have installed two new printers HP 8610 and an Epson 7880 and can not find the Page Set-up menu anywhere in the applications I a trying to print from. This is regardless of either printer selected.
I primarily print photos from Photoshop CS5. The term Page Set-up has gone missing in the file pull down menu. Can't make any choices There are no page sizes, paper types, appearsto be locked on a 13x19 size paper format. Either being too large or too small.
Saw a 2008 locked issue about this however none of the help fit my situation, options discussed are not available to me.
Preview has no "Page Setup" - or does it?
Does the constant struggle with computer compatability weirdness issues ever end or is it a enslavement scheme?
Woody

Hey,
if you know the name(s) of the root folder(s) you want to access (eg. by making a note on the Windows side) then you can make them appear by just doing Shift-Command-G in Finder ("Go to Folder…"), and entering the full path to the required folders. You can then navigate all the contents as normal.
HTH,
S.

Issue with paper type when remote printing

Hello
we have an issue with printing from redirected printer
on the local machine Windows 8.1 i have a printer installed and when i try to print from a remote pc to my installed printer on my local pc the paper type is replaced.
on the local printer it was set to letter but on the remote the redirected printer is set to legal.
i try to switch it to letter but it was not kept it switch back to legal.
any adviced will be good ?
Thanks

Hi,
We may try to test this and will get back to you as soon as we get outcome.
In addition, here is a Print/Fax forum below you may get more insights from print experts:
https://social.technet.microsoft.com/Forums/windowsserver/en-US/home?forum=winserverprint&filter=alltypes&sort=lastpostdesc
Best Regards,
Amy
Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]

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Should I just give up and go back to Snow Leopard?

Thanks a lot. Although i find it strange that every application sets this up individually. However, I did this in all Applications that I use for printing, now it works just fine.

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I have also downloaded a canon software update without noticeable difference.
Am I missing something obvious here?
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Thanks for your response. I am accessing the print menu and subsequent options, but what I see is a window in which the correct printer is selected then below it is a section for choosing layout, then one for margins, rendering, image adjustments, image options. Everything but quality and media.
If I futz around in I Photo I do see a limited paper choice option from a pull down, so I assume I am still missing something in Aperture itself.
Thanks.

Color laserjet 2605dn changing paper type does not make the change at printer

I've had this printer for 2 years and have had this problem from time to time. This time I have not been able to find a cure. I'm running Win 7, 64 bit and the printer is on wired network.
When I change the paper type in the driver page to photo paper, the printer should slow the paper feed to allow for extra thickness. It doesn't, but I can change the speed by using the printer control panel to set it to photo paper (a bit of a pain since the printer is in a different room and it must be switched back to plain paper the same way when done).
I downloaded and installed the latest drivers (version 5.1.0.1), but this didn't help. The printer is still useable, but very inconvenient to use, so any help would be appreciated.
Thanks for any assistance you can provide.
Don

Look's like there are 3 different Universal print drivers (UPD) on the site. PCL6, PS and PCL5. I recommend testing the PCL5 driver if you haven't as yet. It is bizarre that this happens from time to time, but you cannot get it going again using teh same methods. Don't know if you have swapped out the network cable to see if that makes any difference. You can also try installing via USB to see if the problem continues in that type of connection, then run the network install again.
Is it critical that the unit slow down for this particular paper thickness? Have you noticed any print quality issues by leaving it unchanged?
Good luck.
Though I work for HP, My posts express MY opinion, and not those of HP.

Am using PS Elements 8 with Vista.The print menu shows: "Paper Type:Unknown"

Am using PS Elements 8 with Vista.The print menu shows: "Paper Type:Unknown".I want to use glossy photo paper.How do I do this ?
Veblen

Make sure the Printer is installed on your machine. If the printer is not installed on your machine the paper type will come as unknown.
After installing the printer :-
1. select the printer in the "Select Printer" setting.
2. In the Printer setting option click on "Change Settings" button.
3. Select the paper in the "Paper type" dropdown list.

Set Epson 2200 print speed and paper type CS3

Using the just released Snow Leopard 2200 driver. How to I set the paper type/printer speed? Is it in the Print... dialog or somewhere else? For the life of me I can't find it.
TIA

Has no one else had this problem?

PS C309a printer detecting paper type

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