PS CC 2014 troubleshooting

Hi,
     I have just installed the trail for Adobe PS CC 2014, and when I boot it up it opens the Photoshop, and then says "Photoshop CC has stopped working" and then the program closes. I have re-installed it twice but it still lacks to work. Thanks

Lm23 did you receive any error messages during the installation process?  You can find details on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html.  You are welcome to post any specific errors you discover to this discussion.

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       tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003  
       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003  
       updaternotifications.dll   Adobe Updater Notifications Library   7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   7.0.1.102
       WRServices.dll   WRServices Mon Feb 25 2013 16:09:10   Build 0.19078   0.19078
    Required plug-ins:
       3D Studio 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Accented Edges 14.0
       Adaptive Wide Angle 14.0
       Angled Strokes 14.0
       Average 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Bas Relief 14.0
       BMP 14.0
       Camera Raw 8.0
       Camera Raw Filter 8.0
       Chalk & Charcoal 14.0
       Charcoal 14.0
       Chrome 14.0
       Cineon 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Collada 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Color Halftone 14.0
       Colored Pencil 14.0
       CompuServe GIF 14.0
       Conté Crayon 14.0
       Craquelure 14.0
       Crop and Straighten Photos 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Crop and Straighten Photos Filter 14.0
       Crosshatch 14.0
       Crystallize 14.0
       Cutout 14.0
       Dark Strokes 14.0
       De-Interlace 14.0
       Dicom 14.0
       Difference Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Diffuse Glow 14.0
       Displace 14.0
       Dry Brush 14.0
       Eazel Acquire 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Embed Watermark 4.0
       Entropy 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Extrude 14.0
       FastCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Fibers 14.0
       Film Grain 14.0
       Filter Gallery 14.0
       Flash 3D 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Fresco 14.0
       Glass 14.0
       Glowing Edges 14.0
       Google Earth 4 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Grain 14.0
       Graphic Pen 14.0
       Halftone Pattern 14.0
       HDRMergeUI 14.0
       IFF Format 14.0
       Ink Outlines 14.0
       JPEG 2000 14.0
       Kurtosis 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Lens Blur 14.0
       Lens Correction 14.0
       Lens Flare 14.0
       Liquify 14.0
       Matlab Operation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Maximum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Mean 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Measurement Core 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Median 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Mezzotint 14.0
       Minimum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       MMXCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Mosaic Tiles 14.0
       Multiprocessor Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Neon Glow 14.0
       Note Paper 14.0
       NTSC Colors 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Ocean Ripple 14.0
       Oil Paint 14.0
       OpenEXR 14.0
       Paint Daubs 14.0
       Palette Knife 14.0
       Patchwork 14.0
       Paths to Illustrator 14.0
       PCX 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Photocopy 14.0
       Photoshop 3D Engine 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Picture Package Filter 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Pinch 14.0
       Pixar 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Plaster 14.0
       Plastic Wrap 14.0
       PNG 14.0
       Pointillize 14.0
       Polar Coordinates 14.0
       Portable Bit Map 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Poster Edges 14.0
       Radial Blur 14.0
       Radiance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Range 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Read Watermark 4.0
       Reticulation 14.0
       Ripple 14.0
       Rough Pastels 14.0
       Save for Web 14.0
       ScriptingSupport 14.0
       Shake Reduction 14.0
       Shear 14.0
       Skewness 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Smart Blur 14.0
       Smudge Stick 14.0
       Solarize 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Spatter 14.0
       Spherize 14.0
       Sponge 14.0
       Sprayed Strokes 14.0
       Stained Glass 14.0
       Stamp 14.0
       Standard Deviation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       STL 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Sumi-e 14.0
       Summation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Targa 14.0
       Texturizer 14.0
       Tiles 14.0
       Torn Edges 14.0
       Twirl 14.0
       Underpainting 14.0
       Vanishing Point 14.0
       Variance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Variations 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Water Paper 14.0
       Watercolor 14.0
       Wave 14.0
       Wavefront|OBJ 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       WIA Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Wind 14.0
       Wireless Bitmap 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       ZigZag 14.0
    Optional and third party plug-ins: NONE
    Plug-ins that failed to load: NONE
    Flash:
       Adobe Exchange
       Kuler
    Installed TWAIN devices: NONE
    Troubleshooting done : 347.88  , release 2015.3.19
    Certified Nvidia performance were installed version :
    Note : same issue persists on different Windows 8.1 with - Nvidia Quadro K4200 4GB.
    The software stops responding and freezes when photoshop Smudge tool only when size is increased to >4000px ,
    Have updated CC desktop  from
    https://creative.adobe.com/products/creative-cloud  and installed all updates.
    Confirmed Compatiblity
    Windows 8.1 compatibility FAQs | CC, CS6, Acrobat
    Reduced cache set size to 128 in performance.
    Tried Advanced graphics card settings in preferences.
    Changed processor affinity , no go.
    Kindly suggest solution at the earliest
    Regards,
    Deepak

    Jeff, 
      We had tried on multiple operating system and also with latest updates done  , same issue persists ,current version is 14.2.1 x64 , Photoshop stops responding once brush size in increased about 1000px.
    All latest update were installed via creative common cloud.
    Regards
    Deepak.

  • Filters Are Not Working in Photoshop CC 2014

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    I recently downloaded and installed Photoshop CC 2014 as part of my Creative Cloud License. When I attempt to use any Filter in the Filter Gallery (Blur, Distort, Noise, etc.) The window pops up showing the filter, it shows the preview affect. However, when I click OK, the filter is not applied. I have tried it on a raw file, a jpeg file, on an 8 bit and 16 bit file.
    When I go through the same steps with Photoshop CC it works fine.
    I appreciate any suggestions. I can continue to use Photoshop CC; however, when I am in Lightroom and select 'edit in' it launches Photoshop CC 2014 and I cannot figure out how to change it to launch Photoshop CC instead.

    Could you please post a screenshot to illustrate the issue?
    Maybe you should go through the usual trouble-shooting routines:
    Photoshop: Basic Troubleshooting steps to fix most issues

  • Error message when installing SQL Server 2014 Express

    When installing SQL Server 2014 Express,
    I get the error shown below.
    Why do I get this and how to correct for it?
    TITLE: Microsoft SQL Server 2014 Setup
    The following error has occurred:
    An error occurred during the installation of assembly 'Microsoft.VC80.MFC,version="8.0.50727.4027",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'. Please refer to Help and Support for more
    information. HRESULT: 0x80070422. 
    For help, click: http://go.microsoft.com/fwlink?LinkID=20476&ProdName=Microsoft%20SQL%20Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=0xDF039760%25401201%25401
    BUTTONS:
    OK
    Thanks

    Hi,
    here is the log file:
    Overall summary:
      Final result:                  Failed: see details below
      Exit code (Decimal):           -2068052081
      Start time:                    2015-04-14 10:25:00
      End time:                      2015-04-14 10:38:21
      Requested action:              Install
    Setup completed with required actions for features.
    Troubleshooting information for those features:
      Next step for Adv_SSMS:        Use the following information to resolve the error, and then try the setup process again.
      Next step for Conn:            Use the following information to resolve the error, and then try the setup process again.
      Next step for SDK:             Use the following information to resolve the error, and then try the setup process again.
      Next step for BC:              Use the following information to resolve the error, and then try the setup process again.
      Next step for SSMS:            Use the following information to resolve the error, and then try the setup process again.
      Next step for SQLEngine:       Use the following information to resolve the error, and then try the setup process again.
      Next step for Replication:     Use the following information to resolve the error, and then try the setup process again.
      Next step for Browser:         Use the following information to resolve the error, and then try the setup process again.
      Next step for ComponentUpdate: Use the following information to resolve the error, and then try the setup process again.
    Machine Properties:
      Machine name:                  BRENDA-PC-HOME
      Machine processor count:       4
      OS version:                    Windows 7
      OS service pack:               Service Pack 1
      OS region:                     United States
      OS language:                   italiano (Italia)
      OS architecture:               x64
      Process architecture:          64 Bit
      OS clustered:                  No
    Product features discovered:
      Product              Instance             Instance ID                    Feature                
                     Language             Edition              Version         Clustered  Configured
    Package properties:
      Description:                   Microsoft SQL Server 2014 
      ProductName:                   SQL Server 2014
      Type:                          RTM
      Version:                       12
      SPLevel:                       0
      Installation location:         C:\Users\Brenda\Downloads\SQLEXPRWT_x64_ENU\x64\setup\
      Installation edition:          Express
    Product Update Status:
      None discovered.
    User Input Settings:
      ACTION:                        Install
      ADDCURRENTUSERASSQLADMIN:      true
      AGTSVCACCOUNT:                 NT AUTHORITY\SERVIZIO DI RETE
      AGTSVCPASSWORD:                *****
      AGTSVCSTARTUPTYPE:             Disabled
      ASBACKUPDIR:                   Backup
      ASCOLLATION:                   Latin1_General_CI_AS
      ASCONFIGDIR:                   Config
      ASDATADIR:                     Data
      ASLOGDIR:                      Log
      ASPROVIDERMSOLAP:              1
      ASSERVERMODE:                  MULTIDIMENSIONAL
      ASSVCACCOUNT:                  <empty>
      ASSVCPASSWORD:                 <empty>
      ASSVCSTARTUPTYPE:              Automatic
      ASSYSADMINACCOUNTS:            <empty>
      ASTEMPDIR:                     Temp
      BROWSERSVCSTARTUPTYPE:         Disabled
      CLTCTLRNAME:                   <empty>
      CLTRESULTDIR:                  <empty>
      CLTSTARTUPTYPE:                0
      CLTSVCACCOUNT:                 <empty>
      CLTSVCPASSWORD:                <empty>
      CLTWORKINGDIR:                 <empty>
      COMMFABRICENCRYPTION:          0
      COMMFABRICNETWORKLEVEL:        0
      COMMFABRICPORT:                0
      CONFIGURATIONFILE:             
      CTLRSTARTUPTYPE:               0
      CTLRSVCACCOUNT:                <empty>
      CTLRSVCPASSWORD:               <empty>
      CTLRUSERS:                     <empty>
      ENABLERANU:                    true
      ENU:                           true
      ERRORREPORTING:                false
      FEATURES:                      SQLENGINE, REPLICATION, CONN, BC, SDK, SSMS, ADV_SSMS
      FILESTREAMLEVEL:               0
      FILESTREAMSHARENAME:           <empty>
      FTSVCACCOUNT:                  <empty>
      FTSVCPASSWORD:                 <empty>
      HELP:                          false
      IACCEPTSQLSERVERLICENSETERMS:  true
      INDICATEPROGRESS:              false
      INSTALLSHAREDDIR:              C:\Program Files\Microsoft SQL Server\
      INSTALLSHAREDWOWDIR:           C:\Program Files (x86)\Microsoft SQL Server\
      INSTALLSQLDATADIR:             <empty>
      INSTANCEDIR:                   C:\Program Files\Microsoft SQL Server\
      INSTANCEID:                    SQLEXPRESS
      INSTANCENAME:                  SQLEXPRESS
      ISSVCACCOUNT:                  NT AUTHORITY\Network Service
      ISSVCPASSWORD:                 <empty>
      ISSVCSTARTUPTYPE:              Automatic
      MATRIXCMBRICKCOMMPORT:         0
      MATRIXCMSERVERNAME:            <empty>
      MATRIXNAME:                    <empty>
      NPENABLED:                     0
      PID:                           *****
      QUIET:                         false
      QUIETSIMPLE:                   false
      ROLE:                          AllFeatures_WithDefaults
      RSINSTALLMODE:                 DefaultNativeMode
      RSSHPINSTALLMODE:              DefaultSharePointMode
      RSSVCACCOUNT:                  <empty>
      RSSVCPASSWORD:                 <empty>
      RSSVCSTARTUPTYPE:              Automatic
      SAPWD:                         <empty>
      SECURITYMODE:                  <empty>
      SQLBACKUPDIR:                  <empty>
      SQLCOLLATION:                  Latin1_General_CI_AS
      SQLSVCACCOUNT:                 NT Service\MSSQL$SQLEXPRESS
      SQLSVCPASSWORD:                <empty>
      SQLSVCSTARTUPTYPE:             Automatic
      SQLSYSADMINACCOUNTS:           Brenda-PC-Home\Brenda
      SQLTEMPDBDIR:                  <empty>
      SQLTEMPDBLOGDIR:               <empty>
      SQLUSERDBDIR:                  <empty>
      SQLUSERDBLOGDIR:               <empty>
      SQMREPORTING:                  false
      TCPENABLED:                    0
      UIMODE:                        AutoAdvance
      UpdateEnabled:                 true
      UpdateSource:                  MU
      USEMICROSOFTUPDATE:            true
      X86:                           false
      Configuration file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150414_102458\ConfigurationFile.ini
    Detailed results:
      Feature:                       Management Tools - Complete
      Status:                        Failed: see logs for details
      Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
      Next Step:                     Use the following information to resolve the error, and then try the setup process again.
      Component name:                SQL Server Setup Support Files
      Component error code:          1935
      Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150414_102458\SqlSupport_Cpu64_1.log
      Error description:             An error occurred during the installation of assembly 'Microsoft.VC80.ATL,version="8.0.50727.6229",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'.
    Please refer to Help and Support for more information. HRESULT: 0x80070422.
      Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=SqlSupport.msi%40CreateShortcuts%401935%3a0x80070422
      Feature:                       Client Tools Connectivity
      Status:                        Failed: see logs for details
      Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
      Next Step:                     Use the following information to resolve the error, and then try the setup process again.
      Component name:                SQL Server Setup Support Files
      Component error code:          1935
      Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150414_102458\SqlSupport_Cpu64_1.log
      Error description:             An error occurred during the installation of assembly 'Microsoft.VC80.ATL,version="8.0.50727.6229",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'.
    Please refer to Help and Support for more information. HRESULT: 0x80070422.
      Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=SqlSupport.msi%40CreateShortcuts%401935%3a0x80070422
      Feature:                       Client Tools SDK
      Status:                        Failed: see logs for details
      Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
      Next Step:                     Use the following information to resolve the error, and then try the setup process again.
      Component name:                SQL Server Setup Support Files
      Component error code:          1935
      Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150414_102458\SqlSupport_Cpu64_1.log
      Error description:             An error occurred during the installation of assembly 'Microsoft.VC80.ATL,version="8.0.50727.6229",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'.
    Please refer to Help and Support for more information. HRESULT: 0x80070422.
      Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=SqlSupport.msi%40CreateShortcuts%401935%3a0x80070422
      Feature:                       Client Tools Backwards Compatibility
      Status:                        Failed: see logs for details
      Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
      Next Step:                     Use the following information to resolve the error, and then try the setup process again.
      Component name:                SQL Server Setup Support Files
      Component error code:          1935
      Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150414_102458\SqlSupport_Cpu64_1.log
      Error description:             An error occurred during the installation of assembly 'Microsoft.VC80.ATL,version="8.0.50727.6229",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'.
    Please refer to Help and Support for more information. HRESULT: 0x80070422.
      Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=SqlSupport.msi%40CreateShortcuts%401935%3a0x80070422
      Feature:                       Management Tools - Basic
      Status:                        Failed: see logs for details
      Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
      Next Step:                     Use the following information to resolve the error, and then try the setup process again.
      Component name:                SQL Server Setup Support Files
      Component error code:          1935
      Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150414_102458\SqlSupport_Cpu64_1.log
      Error description:             An error occurred during the installation of assembly 'Microsoft.VC80.ATL,version="8.0.50727.6229",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'.
    Please refer to Help and Support for more information. HRESULT: 0x80070422.
      Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=SqlSupport.msi%40CreateShortcuts%401935%3a0x80070422
      Feature:                       Database Engine Services
      Status:                        Failed: see logs for details
      Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
      Next Step:                     Use the following information to resolve the error, and then try the setup process again.
      Component name:                SQL Server Setup Support Files
      Component error code:          1935
      Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150414_102458\SqlSupport_Cpu64_1.log
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      Next Step:                     Use the following information to resolve the error, and then try the setup process again.
      Component name:                SQL Server Setup Support Files
      Component error code:          1935
      Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150414_102458\SqlSupport_Cpu64_1.log
      Error description:             An error occurred during the installation of assembly 'Microsoft.VC80.ATL,version="8.0.50727.6229",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'.
    Please refer to Help and Support for more information. HRESULT: 0x80070422.
      Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=SqlSupport.msi%40CreateShortcuts%401935%3a0x80070422
      Feature:                       SQL Browser
      Status:                        Failed: see logs for details
      Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
      Next Step:                     Use the following information to resolve the error, and then try the setup process again.
      Component name:                SQL Server Setup Support Files
      Component error code:          1935
      Component log file:            C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150414_102458\SqlSupport_Cpu64_1.log
      Error description:             An error occurred during the installation of assembly 'Microsoft.VC80.ATL,version="8.0.50727.6229",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'.
    Please refer to Help and Support for more information. HRESULT: 0x80070422.
      Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=SqlSupport.msi%40CreateShortcuts%401935%3a0x80070422
      Feature:                       Setup Support Files
      Status:                        Failed: see logs for details
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      Next Step:                     Use the following information to resolve the error, and then try the setup process again.
      Component name:                SQL Server Setup Support Files
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    Rules with failures:
    Global rules:
    Scenario specific rules:
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  • I get this error when updating Photoshop CC 2014   DFO 24  what next?   here is the error

    Exit Code: 7
    Please see specific errors below for troubleshooting. For example, ERROR: DF024 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 5 error(s)
    ----------- Payload: AdobeColorCommonSetCMYK CC 5.0.0.0 {C4196275-B11A-40A1-8727-3C145C8F7D95} -----------
    ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 21)
    ----------- Payload: AdobeColorCommonSetRGB CC 5.0.0.0 {C8DEBB29-3EB0-4B97-B652-4DE482B111BC} -----------
    ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 11)
    ----------- Payload: AdobeColorPhotoshop CC 5.0.0.0 {5C5D62C9-91C6-415E-857E-9130C0F52C66} -----------
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    ----------- Payload: Adobe Photoshop CC 2014 Core 15.0.0.0 {7C25E7A0-A0A1-4B87-BB30-BF0FBDC37878} -----------
    ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 6617)
    I find no library folder at all where is it??

    Hi jesimages,
    Please check the steps mentioned below.
    Bring the Finder application into focus, by clicking its icon in the dock.
    Click Go in the menu bar, and click Go to Folder in the drop-down menu.
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  • Photoshop CC 2014 free trial will not install on Win8

    I am trying to install but get this - mind you, I'm not familiar with 99% of the terms used in this error message, so please, I kindly ask, explain what I need to do in simplistic terms.  I don't know what the error message means.  Thank you for your help!
    Exit Code: 6
    Please see specific errors below for troubleshooting. For example, ERROR:
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 4 error(s)
    ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------
    ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 2147942750
    ERROR: Failed to repair Microsoft Visual C++ 2012 Redistributable Package (x64). Please try repairing it by double clicking on the executable at "C:\Users\CYNTH_~1\AppData\Local\Temp\{6A0FD5FC-6713-47A4-B47C-5220A5033DFB}\Photoshop_15 _LS20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com
    ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} -----------
    ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546
    ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\CYNTH_~1\AppData\Local\Temp\{6A0FD5FC-6713-47A4-B47C-5220A5033DFB}\Photoshop_15 _LS20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com

    Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

  • Photoshop CC 2014, A problem caused the program to stop working

    When opening Photoshop CC 2014, I get "A problem caused the program to stop working correctly". Works fine on my home computer but the new one in the office has the error message. I have the latest cloud version of the program. I've updated the AMD/ATI display driver- first from the HP site supporting the Win 7 Pro laptop I'm working on(driver ver.13.2) and then from the AMD site (ver.14.1) I've installed all windows updates. Still get the same message followed by Photoshop closing itself out.
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    I think once Windows notified me of a solution (which was to update my video card driver). Most of the time you don't get a direct response, but submitting the report does give the engineers something to work with in order to try to find out what is causing the problem.
    Anyway, there are about a million different things that can cause any application to return this generic error message. While you've already covered a couple of the possible solutions, there is still a ton of stuff to try. Since Photoshop is working on one computer but not the other, and knowing that Photoshop is exactly the same between both computers (assuming you are using the same version), then the question really becomes "what is different between the two computers?" Basically, shy of knowing that, we have a ton of general troubleshooting steps to give a shot at:
    Troubleshoot system errors, freezes | Windows | Adobe software

  • Photoshop CC 2014 crashes in OSX 10.9.4

    I am using a MacBook Pro mid 2010 with OSX 10.9.4 and Photoshop CC 2014 crashes on opening with a message "Could not initialise Photoshop because of a program error."
    I also have the previous version Photoshop CC and it runs fine.  Anyone experiencing the same?
    Thanks, Chris

    "Could not initialize Photoshop because of a program error" is a generic error and means something unanticipated.
    Lets optimize PS for best performance and then check. http://helpx.adobe.com/photoshop/kb/optimize-performance-photoshop-cs4-cs5.html#main_Set_P erformance_preferences
    You can also check http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
    ~ Arpit

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